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SpringyCamp 2022: Recordings Now Live!

This year’s SpringyCamp was a hit! From our lineup of amazing presenters to attendees’ questions and discussions in the Lounge, we had a blast hearing from so many of you. Conferences are all about sharing ideas, finding inspiration, and connecting with professionals in the field. SpringyCamp achieved all of those things with flying colors! Over the past two weeks, we’ve hosted 11 presentations on topics ranging from programming to web design. There were 400+ attendees on day 1,  300+ attendees on day 2, and an additional 600+ recording requests. Of course, none of it would have been possible without our…

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Code Release: LibCal, LibAnswers, LibInsight, LibStaffer, LibConnect, & LibWizard Features Coming Your Way!

These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, January 14, 2022. LibCal We’ve extended support for our new Hybrid event functionality to various pages – you can now view hybrid event data in the Event Explorer, API, and Homepage Components. We’ve simplified the process of adding Regular level user permissions to Calendars! Admins…

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Springshare Support Closed for the Holidays

This year is almost in the rearview mirror (and TBH, we’re okay with that!) but before we say goodbye to 2021, we thought we’d take a look back at all the hard work the Springshare team has done over the past twelve months. Springshare Support answered more than 24,300 questions in 2021 and the FAQs they created were visited more than 600,000 times. Wow! Springhare’s Training Team held 211 training…

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Holiday Support Hours + Springy Learning!

With winter holidays and vacations, December is a quiet time for many libraries and offices. Projects are stalled, patrons are home, you’re left sitting at the Reference Desk wondering how to stay productive. We have an idea for you! How about some online learning to sharpen your skills with Springshare tools? Whether you want to take a deep dive into LibGuides or learn how to create your own canned messages…

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Code Release: LibCal, LibConnect, & LibStaffer Features Coming Your Way!

These releases are on their way to you in the next 2 weeks, and will be live in all regions by the end of the day on Tuesday, December 21, 2021. LibCal Hybrid Events Have Arrived! – With this release, we’ve added the ability to create events that are held both Online and at a Physical location. You can set separate maximum registrations for the Online and Physical portions of…

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Your Springshare End of Year Checklist

As 2021 draws to a close, we know that many of you are preparing for the end of the year and the end of the fall semester. This means you’ll likely be thinking about how to best communicate building closures to your patrons, work out holiday coverage plans, and update policies and documentation for the new year. We always aim to be as helpful as possible here at Springshare so…

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Launch LibChat, Literally, On Any Website

Offering a chat reference service is a great way to give real-time, personalized, reference services to library users. It helps patrons who are unable (or too uneasy) to enter a building or visit a desk to ask for help. Virtual chat reference is an accessible extension of your library’s reference desk – into the web ether. It’s an emoji smiley face instead of a physical one. However, it relies on…

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Route LibAnswers & LibChat Through Authentication Layer!

Do any of the scenarios sound familiar? Do you only want registered card holders or students/faculty to launch a LibChat? Are you a hospital, government, or law library needing to restrict access to your LibAnswers FAQs to only your authorized list of patrons? Do you want to restrict your LibAnswers ‘Ask Us’ Form from being submitted by anyone on the world wide web? In case you missed it, LibAnswers recently…

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Code Release: New LibCal, LibAnswers, LibInsight, LibStaffer, LibConnect, & LibWizard Features Coming Your Way!

We’re thrilled to bring you all new updates for Fall! These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, November 19, 2021. LibCal We’ve added a new “Integration Status” report, so Admins can see the current integrations that each account holder has set up – this includes both Exchange/Google Appointment syncs, and Online Appointment/Event…

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Thanks for a Great LJ Fall Summit!

We had a wonderful time at this year’s Library Journal Fall Summit. While we missed the hustle and bustle of the exhibit hall, we loved chatting with all of you during our live screencasts and in our virtual booth!   Watch Our Presentation on Exceeding Patron Expectations in the New “Normal” Speaking of Screencasts…. the LJ Fall Summit may be over, but you can still watch our recording from the conference! This presentation discusses the patron experience during the Covid-19 pandemic and how that has…

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LibConnect w/ ILS Integration: Save Time & Increase Engagement with Auto-Updates

At the end of August, we (re)Introduced LibConnect to the Springy verse. Long story short, we rebranded LibCRM to be LibConnect because we’re rolling out amazing Email Marketing functionality with ILS Integration. And, we’re happy to say, that functionality has now arrived! LibConnect’s Email Marketing tool has ILS integration which auto-retrieves patron information making it easy to send them stunning marketing emails. Even better, our ILS Integration has auto-update functionality…

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