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Tales From the Co-Op: August Exchanges

We’re thrilled to bring you the newest chapter of Tales From the Co-Op! If you missed our latest post in this series, be sure to catch up with the July Exchanges. The LibAnswers 24/7 Global Chat Cooperative ensures continuous chat support for your library’s LibChat service. Staffed by our MLS-degreed…

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Tales From the Co-Op: July Exchanges

We’re excited to bring you the latest installment of Tales From the Co-Op! If you missed our previous post in this new series, be sure to check it out here: June Exchanges. The LibAnswers 24/7 Global Chat Cooperative brings uninterrupted chat coverage to your library’s LibChat service, staffed by our…

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LibGuides, LibAnswers, LibCal, LibStaffer, and LibWizard Features Coming Your Way!

These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, July 26, 2024. LibAnswers We’ve introduced Publishing Workflows for FAQs! SMS tickets now support sending/receiving images in the US and CA regions. The Out of Office…

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Tales From the Co-Op: June Exchanges

Welcome back to our second installment of Tales From the Co-Op! If you missed our first post in this new series, be sure to check it out here: May Exchanges. What is the LibAnswers 24/7 Global Chat Cooperative? As the name suggests, the Co-Op brings coverage to your library’s online…

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Tales From the Co-Op: May Exchanges

The LibAnswers 24/7 Global Chat Cooperative is one of the coolest – and most useful – services we offer. It’s staffed by our own in-house librarians (our 24/7 Co-Op crew consists of experienced MLS-degreed librarians who collectively have hundreds of years of experience working at academic, public, school, and special…

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LibAnswers and LibCal Features Coming Your Way!

We have a small but exciting release coming to you this time around. These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, April 19, 2024. LibCal We’ve introduced an Import Utility for Event Registrations!…

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Code Release: LibCal, LibAnswers, LibStaffer, LibGuides, LibApps, LibWizard, & LibInsight Features Coming Your Way!

These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, February 9th, 2024. LibCal We’ve added a Free Image Library to the Create Event screen, which makes it very easy to find images from Pixabay…

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Code Release: LibCal, LibAnswers, LibGuides, LibApps, LibInsight, LibStaffer, & LibWizard Features Coming Your Way!

These releases are on their way to you next week, and most will be live in all regions by the end of the day on Friday, April 7, 2023. LibCal and LibStaffer’s updates will be live in all regions by the end of the day on Friday April 14th, 2023….

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SpringySession: Tips for Delivering Excellent Chat Reference

Whether you’ve been doing chat reference for years or only a few days, this is a SpringySession you won’t want to miss! Springshare chat reference librarians Mimi Pappas and Ven Kontou will share their tips, advice, and takeaways learned over decades of experience. SpringySession: Tips for Delivering Excellent Chat Reference…

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Code Release: LibAnswers Update Coming Your Way!

LibAnswers release is on it’s way to you next week, and will be live in all regions by the end of day on Friday, July 1, 2022. With summer now in full swing, we’ve got some cool features on the way to you in this June release: Operators in chat…

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