Whether you’ve been doing chat reference for years or only a few days, this is a SpringySession you won’t want to miss! Springshare chat reference librarians Mimi Pappas and Ven Kontou will share their tips, advice, and takeaways learned over decades of experience. SpringySession: Tips for Delivering Excellent Chat Reference…
LibAnswers release is on it’s way to you next week, and will be live in all regions by the end of day on Friday, July 1, 2022. With summer now in full swing, we’ve got some cool features on the way to you in this June release: Operators in chat…
This week’s release is on its way to you for LibCal, LibAnswers, and LibInsight! These release updates will be live in all regions by the end of the day on Friday, April 22, 2021. To read all of the details regarding these releases, don’t forget to join us in the…
Can you believe it is 2022 already? Here at Springy HQ, we’re working hard on strategic plans for the year including mapping out some awesome new features coming your way, planning our training session schedule, upcoming SpringyCamps, and more. But before we start off our 2022 blogging at 100mph, let’s do…
As 2021 draws to a close, we know that many of you are preparing for the end of the year and the end of the fall semester. This means you’ll likely be thinking about how to best communicate building closures to your patrons, work out holiday coverage plans, and update…
Offering a chat reference service is a great way to give real-time, personalized, reference services to library users. It helps patrons who are unable (or too uneasy) to enter a building or visit a desk to ask for help. Virtual chat reference is an accessible extension of your library’s reference…
We’re thrilled to bring you all new updates for Fall! These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, November 19, 2021. LibCal We’ve added a new “Integration Status” report, so Admins can see…
These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, February 19. Read about LibGuides | LibAnswers | LibCal | LibWizard | LibStaffer | LibInsight LibGuides In addition to improvements on the E-Reserves Request form,…
