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Tales From the Co-Op: May Exchanges

The LibAnswers 24/7 Global Chat Cooperative is one of the coolest – and most useful – services we offer. It’s staffed by our own in-house librarians (our 24/7 Co-Op crew consists of experienced MLS-degreed librarians who collectively have hundreds of years of experience working at academic, public, school, and special…

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LibAnswers and LibCal Features Coming Your Way!

We have a small but exciting release coming to you this time around. These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, April 19, 2024. LibCal We’ve introduced an Import Utility for Event Registrations!…

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Code Release: LibCal, LibAnswers, LibStaffer, LibGuides, LibApps, LibWizard, & LibInsight Features Coming Your Way!

These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, February 9th, 2024. LibCal We’ve added a Free Image Library to the Create Event screen, which makes it very easy to find images from Pixabay…

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Code Release: LibCal, LibAnswers, LibGuides, LibApps, LibInsight, LibStaffer, & LibWizard Features Coming Your Way!

These releases are on their way to you next week, and most will be live in all regions by the end of the day on Friday, April 7, 2023. LibCal and LibStaffer’s updates will be live in all regions by the end of the day on Friday April 14th, 2023….

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SpringySession: Tips for Delivering Excellent Chat Reference

Whether you’ve been doing chat reference for years or only a few days, this is a SpringySession you won’t want to miss! Springshare chat reference librarians Mimi Pappas and Ven Kontou will share their tips, advice, and takeaways learned over decades of experience. SpringySession: Tips for Delivering Excellent Chat Reference…

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Code Release: LibAnswers Update Coming Your Way!

LibAnswers release is on it’s way to you next week, and will be live in all regions by the end of day on Friday, July 1, 2022. With summer now in full swing, we’ve got some cool features on the way to you in this June release: Operators in chat…

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Code Release: LibCal, LibAnswers, and LibInsight Features Coming Your Way!

This week’s release is on its way to you for LibCal, LibAnswers, and LibInsight! These release updates will be live in all regions by the end of the day on Friday, April 22, 2021. To read all of the details regarding these releases, don’t forget to join us in the…

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Top 10 Springshare Blog Posts of 2021

Can you believe it is 2022 already? Here at Springy HQ, we’re working hard on strategic plans for the year including mapping out some awesome new features coming your way, planning our training session schedule, upcoming SpringyCamps, and more. But before we start off our 2022 blogging at 100mph, let’s do…

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Your Springshare End of Year Checklist

As 2021 draws to a close, we know that many of you are preparing for the end of the year and the end of the fall semester. This means you’ll likely be thinking about how to best communicate building closures to your patrons, work out holiday coverage plans, and update…

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Launch LibChat, Literally, On Any Website

Offering a chat reference service is a great way to give real-time, personalized, reference services to library users. It helps patrons who are unable (or too uneasy) to enter a building or visit a desk to ask for help. Virtual chat reference is an accessible extension of your library’s reference…

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