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Resources for a Smooth Summer

Summer is here! We’re sharing some hot tips on how to transition all your LibApps to ensure you have a smooth, stress-free summer. Do any of these scenarios apply to you? You recently became an admin for your Springy tools. You’re onboarding new staff over the coming months. You’re about to leave or retire and need to hand off duties. A colleague left and you need to reassign their admin roles. Keep reading to discover how-to resources, trainings, and tips from us to you! Hello to New Admins Whether you’re brand new to Springshare products or just leveling up from…

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Frights & Festivities: A Double Celebration

As the crisp autumn leaves fall and the nights grow longer, two vibrant and culturally rich celebrations come to life, each with unique charm and significance. Halloween, celebrated on October 31, conjures images of costumes, jack-o’-lanterns, and trick-or-treating, while Día de los Muertos, observed from November 1 – 2, paints a picture of marigolds, sugar skulls, and heartfelt remembrance. These two festivals, although distinct in their origins and customs, share…

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Code Release: LibCal, LibAnswers, LibStaffer, LibGuides, LibApps, LibInsight, & LibConnect Features Coming Your Way!

These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, November 3, 2023. LibCal We’re excited to announce our partnership with RemoteLock! RemoteLock users can now sync their individual LibCal spaces with RemoteLock’s access technology. Users who create a space booking will automatically receive a PIN that is active just for the time of their…

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Recent Recordings You’ll Want to Watch

Ahh, October, a month for cozying up with a toasty beverage, a good book, and a fluffy blanket (and, for the non-allergic among us, an even fluffier pet). Sadly, you probably can’t achieve this dream scenario during work hours, so we’re bringing you the next best thing: some stress-free professional development in the form of recordings of our recent webinars from the past few months. We promise, it’s as cozy…

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Introducing the LibAnswers NPS® Module: Your New Favorite Feedback Tool

Get Ready to Read Your Patrons’ Minds We’re thrilled to launch the brand-new Net Promoter Score℠ (NPS) Module, available as an add-on upgrade to LibAnswers starting October 23, 2023! NPS® elevates your LibAnswers customer service platform by allowing you to gauge user satisfaction across your institution. You’ll have the tools to create unlimited customized surveys, distribute them to your patrons, and watch the responses start rolling in. To see the…

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It’s National Customer Service Week!

National Customer Service week is October 2 – 6, and we are celebrating! If you’ve ever attended a Springshare training session, posted in the Lounge, or written to our Support Team, you know that Springshare customer service goes above and beyond! So we’re taking this time to celebrate the amazing team of Springys who make customer service happen. Springshare Customer Service By the Numbers The Springy Team works hard all…

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Celebrating Hispanic Heritage Month

National Hispanic Heritage Month is September 15 through October 15, and we’re celebrating by featuring some of the amazing LibGuides created by YOU! Hispanic Heritage Month honors and recognizes the diverse cultures, contributions, and histories of the Hispanic and Latino American community. TAMUCC’s Virtual Book Display This visually stunning virtual book display from Texas A&M University-Corpus Christi was curated by Bell Library in celebration of Hispanic Heritage Month. Browse titles…

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Code Release: LibCal, LibAnswers, LibStaffer, LibGuides, LibInsight, & LibWizard Features Coming Your Way!

These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, September 29, 2023. LibAnswers Regular users can now be given granular permissions in Ref. Analytics datasets! LibChat Screensharing can now support integrations with Webex by Cisco when customers have an institutional license. There is now a Date & Time Picker field in the Ticket Question…

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Looking for a New Library Events & Bookings Platform? Meet LibCal!

LibCal is an affordable, library-focused tool for event management, space bookings, appointment scheduling, Library of Things & museum passes lending, and more! Libraries have a lot going on – onsite and online events,  one-on-one consultations,  town-wide reading initiatives, exam study nights, cake pan lending, author visits, and much more! LibCal provides the tools you need to coordinate the where, when, what, and who for pretty much anything. No wonder it’s…

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Explore the Library of the Future with this LibWizard Escape Room

Journey With Us to the Year 2147 The Center of Knowledge’s Quantum Computer needs your help fending off a malicious virus! No, we haven’t built a time machine (yet), but we’ve got the next best thing: an immersive online escape room built using LibWizard and intricately designed by librarians at Central Economics Library at the School of Economics and Business in Ljubljana, Slovenia. From CEK to the Future Urban Golob,…

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Webinar Series: Setting Staff Up for Success with Springy Tools

This September, we’re digging into setting staff up for success! We’ve organized a series of webinars that are all about onboarding, training, and scheduling your staff. To kick things off, we’ve got an exciting SpringySession to help you coordinate a staff training program. Springy Jen, a master trainer, will take you behind the scenes to show you how Springshare trains employees. The series continues with two webinars all about successfully…

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