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Code Release: New LibCal, LibAnswers, LibInsight, LibGuides, & LibConnect Updates Coming Your Way!

May 16, 2022 | By Rebecca Reed
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LibCal, LibAnswers, LibConnect, & LibInsight releases are on their way to you next week, and will be live in all regions by the end of day on Friday, May 27, 2022. LibGuides/LibApps release will be live in all regions by the end of day on Friday, June 3, 2022. LibCal The credit card payment screen now supports Name & Zip Code for payments. Admin-side users can trigger and submit credit card payments for pending bookings from the admin pages. A note about Microsoft Exchange Online & the Basic Auth Method: Recently, Microsoft notified customers still using Basic Auth protocols for…

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Code Release: LibCal, LibAnswers, LibInsight, LibStaffer, LibConnect, & LibWizard Features Coming Your Way!

February 25, 2022 | By Rebecca Reed
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We have another exciting round of updates to share! These are on their way to you next week, and most will be live in all regions by the end of the day on Friday, March 4, 2022. LibCal We’ve improved the user creation process, so you can now assign regular level user permissions when creating an account, and control more user assignments during the creation process. We’ve also added an…

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Surface Level Quick Tips & Tricks

February 17, 2022 | By Talia
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It’s the middle of February. You’ve made it through the exhausting (and joyous!) holiday season. We’re almost at the end of the winter season (for those of us in the northern hemisphere), and Spring is almost within reach. But, understandably, you might be feeling a bit rundown, weary, dare we say unproductive? If you’re nodding your head, then this blog post is for you! We’re going to cover some very…

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Simple Design Tips for Any Springshare System

February 10, 2022 | By Lilly
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Whether you’re creating a LibGuide or setting up your organization’s LibAnswers FAQ groups, keeping basic organization and design principles in mind can help you get your intended message across clearly and concisely! We have gathered some simple, yet impactful tips to use throughout your Springshare products. Design With Your Audience In Mind The look, feel, and functionality of your LibGuides, LibCal site, LibAnswers homepage, etc. will vary drastically depending on…

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LibAnswers: Sunsetting the Classic LibChat Dashboard

February 3, 2022 | By Rebecca Reed
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In June 2018, we introduced the new chat dashboard in LibAnswers. The new dashboard provides folks with an updated user interface, as well as a slew of new and robust features! As always, we’ve also incorporated your feedback and ideas since its initial release. With the new dashboard out in the wild for the last few years, we’ve decided it’s time to officially say goodbye to the classic dashboard. Some…

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Tips for Ensuring Scheduling Success

January 28, 2022 | By Talia

Let’s be honest – managing staffing schedules is just the pits. Trying to remember who works which days. Who has scheduled time-off. Who hates mornings and prefers afternoons. And don’t even get us started on scheduling workstudy students. Many Springies were former academic librarians in charge of scheduling dozens and dozens of workstudy students, semester after semester, trying to keep track of their class schedule, their social commitments, and their…

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Use Springshare Tools to Meet Your 2022 Goals

January 20, 2022 | By Lilly
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January is a great time to look ahead and think about your organizational and professional goals for the new year. Whether you’re planning for a big change, or simply want to improve your workflow and sharpen your skills in 2022, Springy HQ is here to support you! As such, we’ve put together a list of ideas that will help you elevate your skills, and make your organization look good while you’re at it!   Get Technical – Learn basic HTML, CSS, and Bootstrap We know this sounds…

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Top 10 Springshare Blog Posts of 2021

January 13, 2022 | By Talia
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Can you believe it is 2022 already? Here at Springy HQ, we’re working hard on strategic plans for the year including mapping out some awesome new features coming your way, planning our training session schedule, upcoming SpringyCamps, and more. But before we start off our 2022 blogging at 100mph, let’s do our annual recap of last year’s best blog posts. Without further ado, here are the best posts of 2021! 1….

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Code Release: LibCal, LibAnswers, LibInsight, LibStaffer, LibConnect, & LibWizard Features Coming Your Way!

January 6, 2022 | By Rebecca Reed
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These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, January 14, 2022. LibCal We’ve extended support for our new Hybrid event functionality to various pages – you can now view hybrid event data in the Event Explorer, API, and Homepage Components. We’ve simplified the process of adding Regular level user permissions to Calendars! Admins…

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Springshare Support Closed for the Holidays

December 21, 2021 | By Lilly

This year is almost in the rearview mirror (and TBH, we’re okay with that!) but before we say goodbye to 2021, we thought we’d take a look back at all the hard work the Springshare team has done over the past twelve months. Springshare Support answered more than 24,300 questions in 2021 and the FAQs they created were visited more than 600,000 times. Wow! Springhare’s Training Team held 211 training…

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Holiday Support Hours + Springy Learning!

December 15, 2021 | By Lilly
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With winter holidays and vacations, December is a quiet time for many libraries and offices. Projects are stalled, patrons are home, you’re left sitting at the Reference Desk wondering how to stay productive. We have an idea for you! How about some online learning to sharpen your skills with Springshare tools? Whether you want to take a deep dive into LibGuides or learn how to create your own canned messages…

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