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We Added Another LibConnect Webinar!

If you missed our announcement about LibConnect and email marketing, you then missed our two recent webinars highlighting the new email marketing functionality! But have no worries, we added one more webinar to the schedule so you have another chance to get a preview sneak-peek of our newest email marketing functionality. Wednesday, September 29, 2021 1:00pm – 1:30pm What is LibConnect with Email Marketing? We’ve added powerful email marketing functionality to the LibCRM Customer Relationship Management tool and gave the product a new name because now it is so much more than a CRM. It is a true customer engagement…

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Improve Your LibGuides ROI – Lean Library Webinar (EU-Optimized Timezone)

In case you missed it, in March we announced an exciting partnership with Lean Library, a browser extension from SAGE Publishing, that delivers library services directly into the patron’s workflow via a customizable plugin. We’ve kicked off this partnership by integrating LibGuides with the browser plugin – allowing you to deliver contextual point-of-need help. You spend a lot of time creating and maintaining your LibGuides – maximize the return on…

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Code Release: New LibCal, LibAnswers, LibGuides, LibStaffer, and LibInsight features coming your way!

June is here, and we’re so excited to bring you a bevy of new features! From our new interactive mapping tool in LibCal, to introducing LTI 1.3 support in LibApps, to chat stability improvements and a full ticket JSON export in LibAnswers, we truly have something for everyone! These releases are on their way to you next week, and will be live in all regions by the end of the…

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Think Outside the ‘Seat’

For many of you, LibCal Seats was the solution for helping you reopen your buildings safely. With built-in occupancy measurements and check-in/out functionality, it allowed you to reopen your buildings with capacity restrictions and functionality for track & trace. Now that life is slowly starting to return to normal after 500+ days of uncertainty, fear, and stress – many of you might be thinking of other ways you can use…

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LibCal Mapping Has Arrived!

You may remember us talking about LibCal’s new interactive mapping module back in April, and now we’re happy to announce the general availability of this exciting new LibCal add-on. And while we’d like to think we love all of our new features equally, sometimes there’s one that makes us sit back and say, “Woah, this is pretty awesome.” That’s how we feel about the new mapping module. It adds a…

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Learning Lab Streaming Live on Facebook

We were not surprised at all when our upcoming Learning Lab, Ain’t No Party Like a LibGuides Party, reached full max registration in just a few days. We were not even surprised when the numbers of the waitlist started ticking up and up and up. I mean, it’s a LibGuides party – everyone wants to attend, right? 🙂 So the training team got together to try and solve this problem….

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EDUCAUSE Webinar: Safely Return Students To Your Buildings

It might not come as a shock to you that your amazing efforts are being noticed by other departments on campus. We often hear from you with emails like, “Student Advising saw our LibCal Appointment Scheduler, and they want to use it for scheduling student one-on-ones.” Or, “Career Services saw our LibAnswers FAQ and LibChat, and they want a LibAnswers system for career advising”. Librarians are innovators. Always on the…

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Libraries & The Pandemic Response: A 3-part Client Story Series

We took the opportunity to revisit three libraries that we had previously featured in Client Stories — three years ago. We discussed their handling of the COVID-19 Pandemic and the challenges it brought to their doors. While we were not at all surprised by their commitment to providing the best possible service under the ever-changing circumstances, we were thrilled to learn about the ways Springshare tools help them as they…

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Code Release: New LibCal, LibApps, LibStaffer, LibInsight and LibWizard features coming your way!

These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, May 21, 2021. Read about LibCal | LibApps | LibStaffer | LibInsight | LibWizard. LibCal Appointment Booking Forms Our new and improved Appointment Booking Forms are here! Our new booking forms streamline the process of setting up appointment forms across your site, and bring better…

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LibCal Seats: Reopening Entire Campuses, Safely

For many of you, you’ve been using LibCal Seats in your libraries for months now. It helped you reopen your buildings, with occupancy restrictions to control how many people were inside at any given time, and it helped you with track & trace protocols with detailed check-in/out functionality. But what you might not know, is that LibCal Seats is being used beyond the library. Many campus IT departments saw what…

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Springing Into Action – Librarian Reserve Corps

What another amazing Learning Lab! Last week, Sara Loree and Victoria Messana, volunteer librarians from the Librarian Reserve Corps, delivered an amazing presentation on how they used Springshare tools to put out a call for volunteers, organize those volunteers by location and speciality, and communicate important information with volunteers, researchers, and more. All to help stop the flood of misinformation that was taking place due to the pandemic. If you…

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