Archive for Community

Using LibGuides CMS Discussion Boards for Team-Building

At the Linscheid Library at East Central University, it all started with a mentoring program. In 2017, during a mentoring relationship with a new technical services librarian, Patrick Baumann and his mentee discussed the different personality types of their librarians and how, if different personalities joined together, it could really enhance the Library’s team.

“If we fit different personalities together, it could work better as a team. We could develop our team of librarians by figuring out what our personalities are and using that to work with each other and to discover things about ourself and the people we work with. This would help us to figure out who would fit best together for projects.”

Patrick teamed up with librarian Marla Lobley to take this idea to the next level. By the beginning of 2018, Marla and Patrick started their StrengthsFinder Project. Using Tom Rath’s 2007 StrengthsFinder 2.0 book as the basis for their project, Marla and Patrick went beyond the typical personality tests to actually uncover each individual’s top strengths. StrengthsFinder starts with 16 personalities and then gives you exercises for your top strengths as well as exercises for team-building.

Lastly, it focuses on the positive. You’re talking about your strengths and not your weaknesses. Because we all think about our weaknesses and what you’re not good at. This focuses on your strengths and positive things.

Once they had the project in place, they needed a tool to carry it out. Rather than relying on email, Marla remembered that their LibGuides CMS tool has internal Discussion Board functionality. So librarians could log in to a tool they’re already familiar and comfortable with, and know that this internal project would remain just that… internal and not visible to the public.

Their first LibGuides CMS Discussion Board thread was a calendar, a method for librarians to keep on track of the project.

 

Each librarian performed a strengths assessment, reported on their strengths, and then focused on their top-five strengths. Each librarian then created an action plan to focus/enhance those strengths and share their strengths with everyone else.

For sharing their strengths, and to get feedback, each librarian created a Discussion Post highlighting their top five strengths. Colleagues would then reply to each librarian’s thread with their personal feedback.

Our colleagues would reply to each thread and say, “I can see this strength in you such  and such project. You use that strength, and I’ve seen it.” That gave us some positive feedback.

 

Having this as discussion board threads, it was easy to manage and navigate….especially when you have 23+ replies.

Additionally, the team made use of a neat Discussion Boards feature:

With each thread reply, you can mark things as helpful which is almost like ‘Liking’ in Facebook. Which is kinda cool. If someone replied with a comment that you liked, you can mark it as helpful. It made it fun in addition to useful.

Overall, Patrick and Marla consider the project a success. It focused on the positive, each librarian’s strengths, and it helped each person to better understand their coworkers. Plus, their library director found it helpful to learn about each of the librarians and how best to work with them.

In terms of using the LibGuides CMS Discussion Boards for this project, it went really smoothly. It’s pretty straight-forward. And it’s about how you can be creative in using a tool through Springshare. It was a worthwhile project, and I’m glad we did it. And the [LibGuides CMS] Discussion Boards really helped us to carry it through.

If you’re planning on doing a similar project, Patrick and Marla have some helpful suggestions from their lessons learned.

  • If you’re planning on using a book as the basis for your project, be sure to get everyone copies of the book.
  • Make a plan/calendar and keep on task.
  • Remember, people go at their own pace, so remain flexible to give people time to process and schedule time for open discussions.
  • Be prepared to give and receive honest feedback.
  • Be up front with what you’re doing.
  • And if you’re using LibGuides CMS Discussion Boards, remember to set notifications for each thread.
    • Note: If you’re not getting notifications, check with your IT department about whitelisting LibGuides CMS emails.

Navigate to our Facebook Page to view Patrick’s 15 minute presentation from ALA-Midwinter 2019. You don’t need a Facebook account to access the video, but if you do – take a minute and Like our Facebook Page so you won’t miss cool content like this in the future (be sure to set your notifications for @springshare to ‘On’ so our posts show in your Facebook activity stream). Download Patrick’s slides from our ALA-Midwinter Recap Guide, and check out some of the other presenters to boot!

ALA Midwinter 2019 Guest Presentations Now Available Online

If you missed the 2019 ALA Midwinter in Seattle, you not only missed beautiful weather (it was actually sunny, no rain, every single day!) but also our amazing line-up of guest speakers. But have no fear and put away that sad trombone music, because we have something great in store for you!

Watch all guest presentations and download presenter materials on our ALA Midwinter 2019 Guest Presentations Buzz Guide. Huzzah! Cue happy trombone music!

But, that’s not all. We also have recordings of three Springy Trainer-led sessions that we did at ALA Midwinter as well! From Springy Carrie presenting on the brand-new Screensharing functionality in LibAnswers to Springy Michelle highlighting the new LibStaffer Workflow forms, these are awesome (and short!) videos to consume.

While you’re there, you might notice that all videos are hosted on our Facebook Page*. That’s because we use Facebook Live to stream these guest presentations… 100% live. So please bear with us if they’re not 100% polished and sparkling, the beauty of live video streaming is that we’re all on this journey together – and the hiccups are what make it interesting. And hey, while you’re looking at this videos on our Facebook page …why not take a minute and LIKE our page? This way, the next time we stream amazing guest speakers, you won’t miss out on seeing them. And remember, if you want to receive notifications in your Facebook Feed, you’ll also need to adjust your notifications to ON. This way, you won’t miss out on product updates, video presentations, Facebook Live streaming, and more.

These 15-minute guest presentations by Springshare users will get you thinking about the new and interesting ways you can use your Springshare tools.

Guest Presentations

(times vary between 17min – 12min in length)

Fort Vancouver Regional Library: LibAnswers Queues and FAQs in a Public Library Setting

While LibAnswers can be used to answer patron questions, the sky is really the limit in how you use it to manage patron communication. Learn how Fort Vancouver Regional Library customized queues for Reading Suggestions, Proctoring, and Technology Assistance services, and see how they use FAQs to proactively address trends in patron questions.

East Central University: Strength-Share: How the Linscheid Library Used Springshare’s Discussion Board for Librarian Team-Building

The librarians at East Central University underwent a project in 2018 to improve employee communication and relationships. Watch Patrick Baumann present on the project origins and more. Learn creative ways to use Springshare products to improve their work environment.

Troy University – The Library Has That?: Using LibGuides to Promote Library Services.

The Troy University Librarians provide services to students, staff, and faculty at four Alabama campuses and around the world. LibGuides were used to provide a centralized point of reference to answer recurring questions. Watch librarians Kelly Wilson and Rachel Hooper as they discuss these guides and how they have impacted their librarians and services to their patrons.

Texas Tech University: Using LibGuides Across Subjects: A Science Librarian Perspective

Science Librarian Jessica Simpson discusses how she’s customized guides to meet the needs of students across disciplines. Watch and take away great tips for making your guides more useful.

Springshare Trainer-Led Sessions

(sessions are no longer than 10min in duration)

*Note: You do not need a Facebook account to watch our videos, simply ignore the login/sign-up information and proceed.

Get Creative. Let Your LibGuides Imagination Run Wild.

LibGuides Is Your Efficient & Effective Multi-Tool.

While the cake pop maker you got as a gift sits in your pantry with many other one-purpose small appliances, you probably think about regifting it at least four times a year. You already know that LibGuides can help you build subject guides, course-specific guides, guides you use to outline your orientation sessions and — for public libraries — guides for everything from Taxes to Genealogy to Job Searching and beyond.

LibGuides is so flexible because we didn’t design it to do those things. We designed it to communicate. LibGuides can also be your megaphone, your bulletin board, your invitation, and your checklist. It can be your newsletter, your blog, your virtual book club… you see where we’re going with this. It can be your go-to way of starting any conversation with your multiple audiences and — while you’re at it — it is a scrapbook of all the cool things you’re doing and sharing! If you have LibGuides CMS, it can be your intranet, your sandbox and more! Check out some really great ways people are using LibGuides to say — anything.

Keep Everyone In The Loop.

LibGuides are easy to build and, just as important, they’re easy to keep updated. They’re a perfect fit for building guides that are important to everyone. The University of South Carolina Upstate Library turned to LibGuides to keep everyone updated on the Library renovations. They designed a visually striking image and put it in the top box that spans the columns. They included images and have a tabbed box they’re using as a monthly blog to detail progress and share timelines. They’ve even got a top-level tab that contains Conceptual Drawings and Plans. It’s a stellar example of keeping their community engaged and in the loop.

 

Conferences, Vendor Days, Annual Meetings and Events. Check!

Organizing a big event takes creativity, organization, attention to detail… and then you have to market it and make sure your audience has all the pertinent details. If you’re a frequent attendee, you know how helpful a good event site can be. The West Virginia University Law Library built a guide for the SEAALL Annual Meeting. It features side-navigation tabs that share information about

  • Registration
  • The Schedule
  • Accommodations
  • Networking activities and more.

The best part? Since they also have LibWizard, if they wanted to get feedback, they could add a survey to the guide and ask attendees to fill it out after the event.

Publicize a Contest.

Bulletin boards are great… if you’re looking for a drummer. But if you need to share more information, you should head to LibGuides. The B.D. Owens Library at Northwest Missouri State University is asking for submissions of a paper or project for their Undergraduate Library Research Awards. They have conveyed the deadline, listed the prizes, shared the date and time for the ceremony. Plus, they utilized the tabs to define the eligibility, the criteria and even have a section noting previous winners. LibGuides is designed with promotion in mind. During the publication stage, they can share this guide via Twitter and Facebook. Plus, friendly URLs are great for sharing the link. When you want to get the word out — but there are definitely more than two words, (i.e. “roommate needed!”) we’ve got you covered.

Foster A Sense of Community with a Book Club.

Libraries are using the Blogging feature in LibGuides to announce exciting additions to the collection, to introduce a new member of the team, to share a new service being offered, and — in the case of Boston Children’s Hospital — to post information about their Book Group. People can subscribe to the blog. They can view recent posts and even check out the archive. Engagement is encouraged with integrated commenting. Behind the scenes, the bloggers can manage subscribers, create a blog widget and, to really up the broadcast game, they can easily share a published blog on social media.

Possible Future Projects

If you want to nurture your creativity in 2019, we’re here to encourage more limitless thinking. We’ve got excellent videos on-hand for you to peruse and new live sessions to keep you discovering (sign-up to get Training email alerts!).

Top 10 Springshare Blog Posts of 2018

2019 is upon us and everyone loves a recap post.

We wrote 58 blog posts in 2018 (phew, our fingers are tired!) showcasing awesome new functionality in Springy Tools, guest presentations, SpringyCamp conferences, and so much more.

So join us as we look back and highlight our top ten blog posts of last year.

hacker1. Security & Protection of your Springy Sites

January 25, 2018

If cloud-computing had a theme in 2018, it would’ve been HTTPS. In this blog post, we announced new functionality to route all patron traffic in Springy tools (LibGuides, LibCal, LibAnswers, etc.) through HTTPS. Plus, we added integration with Let’s Encrypt to provide completely free HTTPS security certificates for all your Springy v2 tools. Talk about starting 2018 off with a bang!

2. LibCal/LibStaffer Integration

March 14, 2018

Don’t you just love it when your tools seamlessly work together? We do, too. That’s why we added two-way integration between LibCal (your calendaring tool) and LibStaffer (your staffing/scheduling tool).

In LibCal, if you have a confirmed Scheduler Appointment – you can’t be booked for a LibStaffer shift and vice versa. 2018 – the year you stopped accidentally double-booking yourself. Huzzah!

3. GDPR Compliance & Our New Mailing List

April 25, 2018

In preparation for the GDPR’s enforcement on May 25, 2018, we released tons of features to help ensure your compliance. And, if you think, “Hey, our institution doesn’t reside in the EU, so this doesn’t apply to us.” Think again. If you service even a single EU citizen, no matter where in the world that EU citizen resides, the GDPR applies to you. And, while we were on the subject of privacy, we revamped our email list. So, if you want receive our Springshare newsletter, new product releases, training webinars, and SpringyCamp announcements – you need to explicitly opt-in here.

4. LibTote and LibTote Platinum

April 1, 2018

I mean, who doesn’t love a good April Fool’s joke?! This blog post was dedicated to our fake product launch – LibTote and LibTote Platinum. Smart Tote technology you can take with you, to help you take other things. Why? Well, because there are two kinds of Librarians in the world… and they both love Tote bags. If you need a chuckle, take a minute (or two!) and revisit this blog post and dream of a world where your Tote bag has Blue’tote functionality, smart expansion, and robust usage stats.
Sigh – if only we lived in such a world. 

5. New LibChat Operator Interface

June 28, 2018

LibAnswers with LibChat saw a ton of updates last year. But we kicked it off with a blog post announcing an entirely new LibChat operator console designed to help you manage loads of patron chats more efficiently and chat internally with colleagues as easily as possible. But, this was just the tip of the new features iceberg. We, later, announced more chat improvements, ideas for discovery layer integration, and our screensharing & webinar functionality (coming January 2019).

6. SpringyCamp Summer Series

July 31, 2018

In case you missed it, SpringyCamp is our virtual user conference (completely free!) where Springy users share how they’re using their Springshare tools at their institutions to attendees who watch from around the world. Literally, we have people who get up at 3am their time to join! Our 2018 Summer Series featured three virtual conferences, June, July, and August, with some amazing presenters and showstopping presentations. If you didn’t get a chance to watch the first time around, no worries – watch a recording any time.

7. SUSHI Fetching in LibInsight

July 3, 2018

LibInsight is your data storage and analysis powerhouse – and it got even more powerhouse’y last July. We rolled out automated fetching for your SUSHI compliant E-Journals, Databases, and eBooks datasets. Simply connect LibInsight to your database vendors and your e-resource usage data will automatically port into LibInsight for easy analysis.

8. Essential LibGuides You Need

September 17, 2018

We’ve seen our fair share of excellent LibGuides. This blog post details the guides you should have and ones you didn’t even know you needed! If you’re looking for LibGuides inspiration from other libraries, don’t miss this list highlighting just some of our favorite essential LibGuides. And, if you’re looking to build some LibGuides on current events, don’t miss this blog post either!

9. LibStaffer Workflow Forms

October 11, 2018

We released a really big feature for LibStaffer at the end of last year that helps you streamline the way your library processes various staffing-related forms. LibStaffer Workflow Forms enables you to create customized online forms that facilitate the entire life cycle – after the form is submitted. This includes automated email notifications, full audit trails, and the ability to view the entire workflow/history for each form submission. Looking for ways to use LibStaffer Workflow Forms? Check out this blog post highlighting 5 Ways to Use Workflow Forms.

10. New Australia / Asia-Pacific Datacenter

December 10, 2018

When you start a year with a bang it has to end with one too, by announcing announcing a dedicated data center for our Australia, New Zealand, and Asia-Pacific customers. In early 2019, we’ll automatically move all customers located in the Asia-Pacific region to this dedicated server cluster. This new data center is our 3rd cluster, with dedicated geographical servers, alongside our Canadian and European clusters. These dedicated data centers help ensure that your institution is in compliance with local laws regarding transmission of patron data in/out of the United States.

 

Always Stay Tuned: Springshare Has Lots For You To Love.

Fall Back — In Love With Learning More!

For those of you who changed your clocks, what will you do with your extra hour? As the calendar year comes to a close, one might think that it’s time to wind things down.

However, here at Springshare, we do no such thing. For a lot of libraries, this time of year actually poses an opportunity. Perhaps you finally have some time to evaluate current processes, look into new solutions and/or catch up on the latest feature updates to the Springy tools you’ve already got.

So, instead of slowing down, we’re just as ramped up as ever to help you take advantage of this time.

Springy Live Sessions Are Always A Best Bet.

Our classic free training sessions are a staple around here as they are a delightful mix of thorough and lively — mostly because our trainers love interacting with clients and our clients ask excellent questions that benefit everyone in attendance. Don’t miss these upcoming sessions. For a complete list of what’s to come, please check the training calendar.

New to the lineup is the Brunch & Learn series. These are live sessions centered around specific topics. Often they highlight ways that people are using our tools. We have one more scheduled for this year. Make sure to catch it. But, you can also have fun watching the recordings of some of our recent installments!

For those who have a little time and want to learn a little more, we recently introduced Training Tidbits. If you have 15 minutes and want to walk away after them just stunned by how much you could learn in so little time, then keep an eye out for these quick sessions. Be sure to catch these upcoming LIVE sessions.

A New Watchlist to Add to Your Rotation.

If you read our most recent SpringyNews edition, you probably saw that we added a new section called the Watchlist. It’s our version of staff recommendations but it’s focused on our recorded webinars, presentations from clients at conferences, SpringyCamp sessions, and more. In these next few weeks, go ahead and hunker down with some of these cherry-picked videos. It’s certainly a fun way to gather tips and tricks.

Updates on the Horizon.

The developers here at Springshare are as busy as ever working on bringing to life new features and enhancements to make sure Springy solutions are as up-to-date as possible with the current needs — and, sometimes, we even get a step or two ahead. To always keep up with the tech, make sure to read our Blog. Plus, you’ll find a section of the newsletter devoted to the soon-to-be-released updates. Read up on what’s in store, now.

Don’t want to miss a thing?

Did you see the latest Client Story in our Buzz Site on the Boston Public Library? Perhaps you haven’t. Maybe the new Brunch & Learn sessions and the latest SpringyNews newsletter and the Client Stories are all news to you as you. If you don’t want to miss any of the fun, informative, classic or new content we are actively putting together for you — then make sure you opt-in to the good times.

Always stay tuned in to the Springshare channels. We are regularly working on coming up with interesting topics for training webinars and writing stories about how librarians all over the world are creatively using Springy solutions. We want you to have access to all of it!

See How Libraries Use LibInsight Datasets

Getting a handle on your data is a big deal.

More and more people are having conversations about the next steps for their data. People have been collecting it for years and years. This was the major focus for some time. It was the pressing priority. We have to track things. This led to — let’s just track everything…in case we need that data. This exchange surrounding data is an ever-evolving one and at Springshare we are dedicated to propelling our libraries beyond recording to real reporting. LibInsight allows your data the ability to matter, to perform.

We’re highlighting the inspiring dig into the data attitudes of two terrific clients. Check out the types of datasets they’ve made, what they’re able to see with their data all in one place, and in what way the data can be used. It’s off the charts exciting!

Datasets to love.

Buffalo State started out using Springshare’s LibInsight Lite (formerly LibAnalytics) in 2012. They upgraded to the full LibInsight system in 2016. Before our tools, they were primarily using spreadsheets for their data. Joe Riggie, the Information Systems Librarian said that the deciding factor in moving forward with the upgrade was the fact that LibInsight has “cross-dataset analysis, SUSHI support, and enhancements (cost data, file uploads, etc.).”

The first datasets they made were for Gate Counts, ILL Lending, Circulation, etc. As they worked on, they learned valuable things that can benefit others. Joe said, “Our original database metric dataset only used SUSHI and so we ended up with usage data at the vendor (Gale, ProQuest, etc) level. We wanted more granular results so we set up a new dataset that used uploaded COUNTER reports to get usage data at the platform level (Academic Search Complete, ARTSTOR, etc).” Now, the most popular datasets are ones for Database usage, Circulation and EBook usage.

Today, capturing the right data and being able to generate the reports you need is the most efficient way to get the most out of your efforts to analyze. Joe said, “We have produced reporting for accreditation…” This is thrilling for us at Springshare. Joe says the Butler Library at Buffalo State uses LibInsight to “compare the changing patterns of book/ebook usage. We can compare traffic (gatecount) to the use of library services (circulation). We can easily obtain cost per download data for ejournals and databases. We have used LibInsight for collection development and weeding.”

And they’re generous enough to offer a tip to everyone. “We have noticed that many vendors add hidden columns into COUNTER reports and the uploads will fail until you find and remove them.”

We’re so excited about how Buffalo State has raised their dataset game in just the last 2 years with the full LibInsight system.

Unlimited datasets = unlimited experimenting.

Also having started out with LibInsight Lite (back in 2014), Greta Valentine, the Research and Data Analyst of the University of Kansas Libraries said they upgraded to the full LibInsight in 2016. Greta said, “We liked that it allowed for cross-dataset comparisons, and that it included the ability to upload large batches of data ourselves. We also liked that we could create unlimited datasets so we could test various collection use cases on an experimental basis. We also found the automatic import of data via SUSHI harvesting appealing, and are now in the beginning stages of implementing this since the tool we were using to ingest COUNTER data previously is no longer supported.”

Greta explains that they first began to use LibInsight Lite to create datasets necessary for their ARL (Association of Research Libraries) Annual Statistics report. These stats have been collected and published annually since 1907. Now, they’re using LibInsight to get some of the pertinent numbers. Greta said, “These included our Service Desk Statistics dataset (all transactions at our circulation/reference desk plus chat questions), Instruction (information about instruction sessions), and Consultations (information about research consultations performed off the reference desk.) When we transferred to [Lib]Insight we added more datasets that included a much higher volume of data, such as data from our Voyager ILS about Interlibrary Loan and Circulation transactions.”

Springshare knows it’s not just Reference Service these days, it’s Customer Service. Serving their patrons is one of the highest ranking priorities at the University of Kansas. This is exhibited in their dataset popularity. Greta notes, “The most-used dataset continues to be our Service Desk Statistics dataset, which includes all interactions at our combined reference/circulation desk, as well as reference questions/referrals answered via chat. Late in 2016, we began using LibAnswers to record chat questions since it provided the interface to capture both walk-up and chat questions directly, as well as the ability to create tickets for questions received via e-mail. This also allows us to track referrals. We use [Lib]Insight primarily as a repository to hold this data (we upload it from LibAnswers quarterly) so we can view the number of transactions longitudinally along with older data.”

What else are the KU Libraries doing with LibInsight? Greta answered that “In addition to providing the numbers for our ARL Annual Statistics, the Libraries is participating in a longitudinal study with the Greater Western Library Association (GWLA) to see how library instruction affects student success.

And, this is exactly what makes the data discussion important. What is not up for debate here is how collecting the data is the first step. Libraries are doing that — have been doing that. But it would be amazing if you could make data-driven decisions! It’s exciting to be able to use LibInsight to analyze the data in a meaningful way so that you can see how library instruction affects student success. This is what you need today and going forward — to have the ability to examine relationships and test possible correlations, and to cut through that data to what you want to extract quickly so you can get to the answers.

Upcoming Webinars

LibInsight: Empower Staff to Make Data-Driven Decisions

Monday, July 16 — 11:30 am – 12:00 pm

Tuesday, July 24 — 3:30 pm – 4:00 pm

If you can’t attend these dates and times, register so you can opt to receive the recording. To get more information on LibInsight, contact sales@springshare.com.

2018 Is All About… You!

While some companies might have a customer appreciation month, Springshare is all about having a customer appreciation year.

2018 is all about you… our awesome’sauce Springy rockstar users. We want to hear how you’re using Springshare tools, and we want to promote, broadcast, and shout-out your amazing’ness to the entire Springy Universe.

However, we can’t put the proverbial bullhorn to work if we don’t even know how you’re using Springy Tools!

Drop Us a Line And Tell Us What You’re Doing!

To that end, we’ve created a handy-dandy form for you to fill out and let us know how you’re using Springy Tools in your organization.

Submit a Springy Rockstar Proposal

If you’re asking yourself, what kinds of innovative uses of Springy Tools we’re looking for… here are some ideas!

How are you using Springshare v2 Tools to:

  • Communicate library information?
  • Reimagine your Library website?
  • Reach out to users in new & innovative ways?
  • Assess learning?
  • Streamline workflows & processes?
  • Promote interactive & engaging learning experiences?
  • Create a staff intranet or knowledgebase?
  • Save time and money?

How Will You Be Featured?

Well, that depends on you! We have a variety of ways you can be featured from a dedicated client story, to a blog post, to being featured on our website, or hosting a Brunch & Learn, presenting at an upcoming conference (PLA, ALA 2018), or being a SpringyCamp Presenter!

When you fill out the form, just let us know how you want to be featured and we’ll work with you!

Presentation Descriptions

  • Client Story: In-depth interview where we feature your use of Springy Tool(s).
  • PLA Flash Presentation: 15 minute in-person presentation at the PLA Conference. The presentation will be shared via Facebook Live.
  • ALA Flash Presentation: 15 minute in-person presentation at the ALA Conference in New Orleans. The presentation will be shared via Facebook Live.
  • Brunch & Learn: 20 minute virtual presentation (held on the 2nd and 4th Thursday of the month at Noon EST). You will work with a Springy to create a tips sheet for attendees.
  • SpringyCamp: 15-20 minute virtual presentation held during our Summer SpringyCamp (June, July & August).
  • Blog/Website: Be featured on our website either a video, testimonial, interview or how-to.
  • ACRL 2019 Flash Presentation: 15 minute in-person presentation at the ACRL Conference in New Orleans. The presentation will be shared via Facebook Live.

ALA-MW 2018 Guest Presentations Now Available Online

If you were #alamw18leftbehind, you not only missed out on beautiful Denver (it snowed!) but also our rocking line-up of guest speakers.

But have no fear, all guest presentations were recorded! So while we can’t bring beautiful Denver to you, you can view those presentations and presenter materials on our ALA-MW 2018 Guest Presentations Buzz Guide.

 

Facebook Notifications

While you’re there, you might notice that all videos are hosted on our Facebook Page. And hey, since you’re there anyway…why not LIKE our Facebook page? </shameless-plug> If you want to receive notifications in your Facebook Feed, you’ll also need to adjust your notifications to ON. This way, you won’t miss out on product updates, video presentations, Facebook Live streaming, and more.

These 15-minute guest presentations by real-life Springshare users will get you thinking about the new and interesting ways you can use your Springshare tools.

Guest Presentations

Shhhhh, Librarians are Talking…@ Springy’s Booth at ALA-MW, Denver

Springshare’s heading to the Mile High City, February 9 – 12. And we’ve got a totally packed schedule of guest speakers, product flash presentations, and kewl schwag to giveaway.

And, we’re Facebook Live recording all our guest presentations! So even if you can’t join us in Denver, you can still participate! To watch, navigate to our Springshare Facebook page (and give us a like while you’re there) at the scheduled presentation time, and tune-in! Remember, all presentations are in Colorado local time, so be sure to adjust for your time-zone accordingly.

Submit your questions via Facebook comments, and we’ll make sure the guest speaker answers your questions… live!

BiblioEvents + Springshare Integration Demo

In case you hadn’t heard, we’ve recently announced a unique integration between BiblioEvents and LibCal’s Spaces bookings. Wanna see how it works? Swing by and watch a live demo of the integration.

Product Flash Presentations

Guest Presentations

We have an extraordinary lineup of 11 presentations by 13 guest presenters. Don’t miss out on seeing how they’re using Springshare tools to reduce workflow friction, power their library website, and provide stellar service. Can’t attend? No worries, like we said above – we’re recording all presentations live on our Facebook page.

Friday, Feb 9: View Entire Day’s Schedule

Margaret Dawson

Texas A&M Univ.: Using LibGuides CMS as our Website
6:00pm – 6:15pm
We use LibGuides CMS to power the Texas A&M University – Central Texas Library Website. I will show how and why we did it and also how LibWizard has helped us with our children’s programs.By using LibGuides and the LibWizard, we are able to be in charge of our own site, instead of letting our IT staff run it.

Lauren Martiere

Joseph Richard

Rocky Vista Univ.: Powering our Website with LibGuides

6:30pm – 6:45pm

Over the course of the last five months, the Library completely reimaged our virtual presence through a complete redesign of our Library’s website using LibGuides. We utilized new features, such as image carousels, the A-Z database page, and the system wide Blog to improve the visibility and accessibility of our collection. The Library’s team explored different avenues of ‘designing on a budget’ by integrating third-party applications using Springshare’s embedded design.


Saturday, Feb 10: View Entire Day’s Schedule

Elyssa Gould

Univ. Tennessee Knoxville: LibAnswers for ER Troubleshooting

11:00am – 11:15am

We strategized, tested, tweaked, and implemented a workflow for how we handle “eproblems” as well as what statistics we capture. We chose the LibAnswers tool and are pleased with how this tool has helped us better streamline our work with access issues, especially in tracking troubleshooting and resolution.

Lynn VanLeer

Walden Univ.: Harness LibAnswers’ Query Spy to Meet User Needs

12:00pm – 12:15pm

In 2016 I categorized and analyzed three months of unsubmitted queries (approximately 30K) for Quick Answers. I wanted to know what users were trying to find but could not. This led to insights about what users were typing into the FAQ box, the creation of new FAQs, and helped with the eventual redesign of the Library website.

Elizabeth DiPrince

Jessica Riedmueller

Univ. of Central Arkansas: Using LibGuides CMS as a Staff Knowledgebase

2:00pm – 2:15pm

We use LibGuide CMS to create a knowledgebase for faculty and staff who work the library’s Reference Desk. In our library, our Reference Desk is covered by 16 faculty and staff who work in different departments in the library and have varied schedules. Communicating information to this group to can be challenging, and the reference LibGuide gave us the opportunity to collect information in one easy-to-use location.

Brianna Buljung

Colorado School of Mines: On the Shoulders of Giants

3:00pm – 3:15pm

How do you coordinate a multi-section information literacy lesson while ensuring all students have a quality experience? With LibGuides, of course! In fall 2017, the Library used a LibGuide for the “Scholarship as Conversation” lesson in the Mines’ Freshman Success Seminar course. Roughly 1200 students, 92 peer mentors and 46 instructors rotated through a 50 minute lesson and library tour over the course of 10 days.


Sunday, Feb 11: View Entire Day’s Schedule

Kelly McCusker

Univ. of Colorado Denver: Supporting Research Workshops through LibGuides

11:00am – 11:15am

Over the past year and a half, Auraria Library has developed a series of workshops to teach research skills to faculty and students. While developing these workshops, the Library created a LibGuide for each workshop to support the workshop content as well as provide further information about the workshop topics.

Kira Litvin

NorthCentral University: Gain Insight on Patrons’ Search Habits

2:00pm – 2:15pm

Query Spy can be a helpful insight into your patrons’ questions and searching habits. I will demonstrate how I review Query Spy for search terms and question phrases that patrons use. I then will integrate the terms as Tags into existing FAQs to increase the chance that they will be discovered in new searches or create new FAQs if not in our system.

Joelle Wren

Pikes Peak Library District: LibGuides for Communication

3:00pm – 3:15pm

PPLD uses LibGuides to communicate and improve accessibility to resources and local information for both staff and patrons, including addressing common reference questions and service needs. This product has also been used to save staff time and create internal training manuals. It has served as an excellent way for us to share information in an organized, user friendly format.

Stephen Arougheti

Arizona State University: Ask-a-Librarian Program

3:30pm – 3:45pm

With a university totaling more than 100,000, ASU Library is confronted with the challenge of connecting a global community to high-quality resources and information professionals; allowing each person to recognize their potential and be successful. The ASU Library implemented the Springshare platform LibAnswers to create an institutional knowledge communication channel called Ask-a-Librarian.


Monday, Feb 12: View Entire Day’s Schedule

Mattias Olshausen

Central Washington Univ.: Innovative Uses of LibGuides

10:00am – 10:15am

A summary of innovative ways in which LibGuides is being used by the librarians, staff, and students of Central Washington University’s Brooks Library. These include use of the program to create pages on CWU yearly programming themes related to social justice, the library’s annual fundraising gala event, and a conference that took place in the library during the summer of 2017.

ALA 2017 Guest Presentations Available!

Facebook Guest PresentationsIn case you missed our awesome line-up of guest speakers at the 2017 ALA Conference in Chicago, we have the recordings and presenter materials available on our Buzz site.

All videos are hosted on our Facebook Page. While you’re there, LIKE our Facebook page to have our posts display in your Facebook Feed. This way, you won’t miss out any product update announcements, video presentations, and more.

These 15-min guest presentations by real-life Springshare users will get you thinking about all the new and interesting ways you can use your Springshare tools.

Guest Presentations: