Springshare Newsroom

Springshare Announces LibConnect: Email Marketing and Engagement Product

Affordable Platform for Libraries to Drive Engagement and Build Patron Relationships MIAMI (September 1, 2021) – Today Springshare is excited to unveil LibConnect, a unique platform marrying its existing LibCRM product’s functionality with fully featured email marketing and engagement capabilities. “By adding email marketing and engagement tools to LibCRM, our…

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Springshare: LibCal Floor Mapping Is Here

Add-On Module Includes Interactive and Directional Maps MIAMI (June 23, 2021) – Springshare is excited to announce the launch of LibCal’s mapping module, a new tool that visually engages and informs library patrons. Its features include interactive floor maps for seat and space booking and event browsing, as well as…

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Springshare Celebrates Global Chat Cooperative’s One Year Relaunch

24/7 Librarian Community Network Shines on LibAnswers Platform MIAMI (February 24, 2021) – Today Springshare recognizes the one year anniversary of the relaunch of the 24/7 Global Chat Cooperative service – a worldwide librarian community answering patron questions and chats when their local librarians are unavailable. “Our 24/7 Global Chat…

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Springshare: Measuring User Satisfaction with LibAnswers

New Quality of Service Features Round Out Communication Platform MIAMI (January 27, 2021) – Today Springshare announces a new suite of LibAnswers features dedicated to gathering user feedback and harnessing metrics important to virtual reference, library assistance, and support services. Together they provide customers with the ability to reduce dissatisfied…

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