Archive for LibStaffer

LibApps release with new LibCal, LibInsight, LibAuth, LibGuides, LibAnswers, LibWizard, and LibStaffer Features

Important updates!

Wow, it’s March already! For many of us, March brings warmer weather, longer days, and a general uplifting of spirit after a long winter. Well, Springshare is here to lift your spirits even higher with a ton of awesome updates for your Springy apps. Plus we’re sharing exciting LibWizard news!

These releases are on their way to you this week, and will be live in all regions by the end of the day on Friday, March 15.

LibCal

Online Payments Support Update
We’ve had some great feedback from customers who are using the online payments feature in LibCal – thank you! In this release, we added more payment processors and extended payment support to equipment bookings, too! There are also new billing rate types to allow for more flexibility in how you want to set up your charges for bookings. If you’re interested in activating online payments in your LibCal system, let us know!

Don’t miss the upcoming Training Tidbit session (Wednesday, April 3rd) that will take you through many of these great new features!

  • Parent/child relationship for groups of spaces. For example, set a large meeting room as a parent of two smaller meeting rooms. If the parent space is busy, none of the child space will be available for booking, and if any of the child spaces are busy, the parent space will be unavailable to book at that time.  To set up the parent/child space relationships, head to Admin > Equipment & Spaces > Click on the Spaces link for a Location > Edit an individual space > General tab.
  • Individual Space Landing Page & Link: We’ve added a standalone, perma-linked landing page for individual spaces.  It has the availability grid for that space, directions, more information about the space, etc.
  • Friendly URLs for Events: Navigate to Calendars > Choose a Calendar > Add/Edit an Event to use this new option.
  • Move or Copy Events from one calendar to another!  Go to Calendars > Choose a Calendar > Click on an Event > Modify Single Event > Move (or Copy)
  • Find Event to Copy modal

    Create New Event > Find Event to Copy

    Copy Event Info From An Existing Event When Creating a New Event. Go to Calendars > Choose a Calendar > Create a New Event, then click on the ‘Find an event to copy’ link at the top of the Add Event screen.

  • Exchange/Outlook Title Setting Options: the Exchange/Outlook Event Title selections now have three options: ‘Use Patron Name’, ‘Use Public Nickname,’ and ‘Use Patron Name + Email.’  To see these, head to Admin > Equipment & Spaces > Edit Location > Exchange/Outlook tab.
  • Anticipated Attendance: A new informational field for events to help make decisions on which space should be booked.  Go to Calendars > Choose a Calendar > Add/Edit an Event to see this new field.
  • New Patron Activity Statistics Page: There’s a new stats report for user (patron) activity. The report shows a monthly table with the number of appointments, events, spaces, and equipment reservations were made by patrons. Head to Stats > Patron Activity to check it out.
  • Separate Language Tokens for each confirmation button when booking an appointment and LibAuth is in use: we’ve added the ability to customize both confirmation buttons that appear when users book an appointment with LibAuth authentication.  This will help make the process clearer. Previously, each button was labeled “Confirm Appointment.”
  • The option to delete individual availability time slots via click is back! Head to Appointments > Availability and then click on any available time slot on the grid to access the delete modal.

Fixes include:

  • Location field in iCal files: We’ve corrected an issue where this field was not populating correctly.
  • Public Appointment Widget conflict with availability and Outlook busy times: We’ve corrected an issue on the public appointment widget: now slots marked ‘Busy in Outlook’ are appropriately made unavailable in widgets.

Get additional tips and strategies from our awesome training team – join us for upcoming sessions:

LibApps, LibGuides, & LibAuth

  • LibAuth setup wizard: If you’re brand-new to LibAuth and are a member of the InCommon or UKFederation, setup is a breeze: just search for your institution name, and we’ll set up the rest!
  • Accessibility fixes: We eliminated duplicate IDs on the Guides by Subject page, when guides were assigned to multiple subjects. We also removed “Navigate to” from the beginning of the ARIA labels for page names. Use your screen reader to navigate to another page in a guide by typing the first letter of the page name (YMMV!).
  • Guide statistics: We redid the back-end and improved the speed and waiting time of some long reports.
  • LibApps admins can now enable/disable others’ LibGuides profile pages.

Join us for our upcoming LibGuides training, including:

LibInsight: COUNTER r5 is here!

We’re super excited to announce that starting March 2019 you will be able to fetch COUNTER r5 usage reports from compliant vendors. SUSHI fetching capability is a requirement for compliance with this new release of COUNTER, and that has been our focus with this release.

You can schedule a single report fetch, or you can set it and forget it! Choose either the Platform, Title, or Database Master Reports and schedule a monthly, quarterly, semi-annual, or annual fetch of these reports. Choose up to three users who will be notified once each report is fetched and processed.

Why Master Reports? We’re gathering all the data for you so that you can narrow it down as you wish during analysis. Fetch it once, analyze to your heart’s content.

screenshot

With this initial beta code release, you’ll be able to fetch and analyze reports, use them in Cross-Dataset Analysis, and in Dashboards. Why “Beta”? Release 5 of the Counter Code of Practice is substantially different to earlier releases. You’ll still be able to see which of your platforms, databases, and titles performed the best and were searched the most—including cost-per-use analysis—but we are still polishing the interface and want to learn from you how best to make those tweaks. So check out COUNTER’s Friendly Guide for Librarians, then take a COUNTER r5 dataset for a spin and let us know what you think! We have an upcoming April training session to help get you started.

Join us for our April LibInsight training sessions:

LibAnswers

We have some small but mighty features and fixes to share with you for LibAnswers this release:

Link to the ticket from the RefAnalytics Transaction Explorer.

Showing Ref Analytics transaction link in the Knowledgebase Explorer.

Link to transaction in the Knowledge Base Explorer.

  • Tickets & Reference Analytics: In the Knowledge Base Explorer, tickets now show links to the related RefAnalytics record, if one had been submitted. In the RefAnalytics Transactions Explorer, the related Ticket is linked in the first column, if it’s related to a ticket. Now it’s easy to get those additional ticket details, if/when you need or want them!
  • Internal setting – fewer distractions! In the new LibChat Dashboard, the “Internal” setting now prevents ticket alerts from popping up.
  • No more missing LibChat charts: We fixed an issue that sometimes resulted in no charts displaying in LibChat stats.
  • No more interference: We fixed an issue where LibChat widgets that aren’t in use were interfering with other page functions.

Join us for upcoming LibAnswers training sessions:

LibStaffer

There are so many great new new features for LibStaffer in this release! Check them out:

Showing drag & drop feature to fill schedule shifts.

  • API: We’ve developed API support using OAuth 2.0 for LibStaffer!  Head to Admin > API to check out the available endpoints.
  • Drag & Drop for Shift Scheduling & Time Off: Click on an existing shift and drag it into a different “time interval” to modify the start and end times of the shift, assign staff members to existing shifts, and even create new shifts by dragging a staff member’s name from a new panel listing each member assigned to that schedule. Go to Schedules, then click on ‘Show Drag/Drop Shift Option.’  The Time Off schedule view also has this drag & drop functionality.
  • Free/busy status check for Outlook calendar sync during shift assignments: A new setting in the Outlook/Exchange setup will checks users’ free/busy times in Outlook for shift assignments.  Go to Admin > Accounts > Edit Account > Calendar Sync > Outlook/Exchange Settings to enable this feature.
  • Assign staff members to future instances of shift recurrences in one fell swoop instead of having to assign each instance of the recurrence. Click on Schedules and then edit or create a new shift assignment, then click the new down arrow on the ‘Save Assignments’ button and select ‘Save Recurring Assignments.’
  • Time Off Recurrence Options: Set recurring time off Weekly (with new options for every week through every 8 weeks) or Monthly! Head to Time Off > Add Time Off > Recurring Time to check out all of the new options.
  • Staff Member Pay Rates: For each user account, there are new fields for Regular & Overtime Hourly Pay Rate as well as a Daily & Weekly Overtime Threshold. These rates are used in the Time Clock reports to show how much an account holder earned during any given shift. Head to Admin > Accounts > Edit Account > Pay Rate to set the pay rate values for each account. Customize your currency display at Admin > System Settings > Currency Display.
  • Time Off Approvals now contain Supervisor name and Requested Time. We’ve also added a History button, which will show the associated time off detail for a user’s past 12 months.  Go to Time Off > Time Off Approvals to see the new report format and options.
  • Staff Current Status Report Enhancements: We’ve made it easier to get to this report from any screen! In addition to clicking the “View Current Status of All Staff” button on the Home page, you can simply click Staff in the orange command bar. Go there using either option to see an enhanced format of this report, including additional filter options for Status.
  • New Location, Department, and Position Fields: Head to Admin > Org Hierarchy to set up these new Admin-defined fields for use in all LibStaffer user accounts! Add locations, departments, and positions (including an option to mark positions as a Supervisor role) to your system, then go to Admin > Accounts to assign each account their appropriate location / department / position.
    • This release lays the groundwork for this feature. The Supervisor option has related functionality now (see next bullet point), and as always, we’d love to hear your ideas for how to best use this new LibStaffer feature!
  • Time Off Requests Routing: There are a couple of new fields on the “Manage Account” screen that relate to routing of time off requests! First, there’s the “Direct Supervisor” field: set your own or Admins can set any account holder’s Direct Supervisor by going to Admin > Accounts and editing any account. Once that’s set, you’ll see the new “Time Off Requests” field: choose to send time off request emails only to your Direct Supervisor or your Direct Supervisor and all admins.
  • Recurring Shift Notes on the Scheduled Shifts Report: We’ve corrected an issue where recurring shift notes were not appearing on the Scheduled Shifts Report.

Join us for upcoming LibStaffer training sessions:

LibWizard

We’ve been working hard behind the scenes to improve the reliability of LibWizard, and also fixed a few bugs along the way:

  • We fixed an issue where some LibWizard forms/surveys might not show up in the list when using “Add LibWizard items” in LibGuides.
  • We added a proper 404 page, so when your patron clicks on broken links or deleted forms, they’ll know what’s wrong.

That’s it, you ask? Not at all! We’ve been busy with this other little side project called…LibWizard v2. 🙂 That’s right, LibWizard has been re-written from the ground up!

LibWizard v2 addresses a lot of issues and pain points with v1, and will bring significant improvements to the Assessments/Tutorials module. We‘re so excited about it and can’t wait to share it with you! Stay tuned, LibWizard v2 is coming April 2019.

Whew! That’s it for this round of updates from Springy HQ. We would like to thank you, our user community, for sharing all your great ideas with us! We love making them a reality and look forward to bringing you many more in 2019–this awesome year has just begun. We are always here for you if have any suggestions or questions.

Top 10 Springshare Blog Posts of 2018

2019 is upon us and everyone loves a recap post.

We wrote 58 blog posts in 2018 (phew, our fingers are tired!) showcasing awesome new functionality in Springy Tools, guest presentations, SpringyCamp conferences, and so much more.

So join us as we look back and highlight our top ten blog posts of last year.

hacker1. Security & Protection of your Springy Sites

January 25, 2018

If cloud-computing had a theme in 2018, it would’ve been HTTPS. In this blog post, we announced new functionality to route all patron traffic in Springy tools (LibGuides, LibCal, LibAnswers, etc.) through HTTPS. Plus, we added integration with Let’s Encrypt to provide completely free HTTPS security certificates for all your Springy v2 tools. Talk about starting 2018 off with a bang!

2. LibCal/LibStaffer Integration

March 14, 2018

Don’t you just love it when your tools seamlessly work together? We do, too. That’s why we added two-way integration between LibCal (your calendaring tool) and LibStaffer (your staffing/scheduling tool).

In LibCal, if you have a confirmed Scheduler Appointment – you can’t be booked for a LibStaffer shift and vice versa. 2018 – the year you stopped accidentally double-booking yourself. Huzzah!

3. GDPR Compliance & Our New Mailing List

April 25, 2018

In preparation for the GDPR’s enforcement on May 25, 2018, we released tons of features to help ensure your compliance. And, if you think, “Hey, our institution doesn’t reside in the EU, so this doesn’t apply to us.” Think again. If you service even a single EU citizen, no matter where in the world that EU citizen resides, the GDPR applies to you. And, while we were on the subject of privacy, we revamped our email list. So, if you want receive our Springshare newsletter, new product releases, training webinars, and SpringyCamp announcements – you need to explicitly opt-in here.

4. LibTote and LibTote Platinum

April 1, 2018

I mean, who doesn’t love a good April Fool’s joke?! This blog post was dedicated to our fake product launch – LibTote and LibTote Platinum. Smart Tote technology you can take with you, to help you take other things. Why? Well, because there are two kinds of Librarians in the world… and they both love Tote bags. If you need a chuckle, take a minute (or two!) and revisit this blog post and dream of a world where your Tote bag has Blue’tote functionality, smart expansion, and robust usage stats.
Sigh – if only we lived in such a world. 

5. New LibChat Operator Interface

June 28, 2018

LibAnswers with LibChat saw a ton of updates last year. But we kicked it off with a blog post announcing an entirely new LibChat operator console designed to help you manage loads of patron chats more efficiently and chat internally with colleagues as easily as possible. But, this was just the tip of the new features iceberg. We, later, announced more chat improvements, ideas for discovery layer integration, and our screensharing & webinar functionality (coming January 2019).

6. SpringyCamp Summer Series

July 31, 2018

In case you missed it, SpringyCamp is our virtual user conference (completely free!) where Springy users share how they’re using their Springshare tools at their institutions to attendees who watch from around the world. Literally, we have people who get up at 3am their time to join! Our 2018 Summer Series featured three virtual conferences, June, July, and August, with some amazing presenters and showstopping presentations. If you didn’t get a chance to watch the first time around, no worries – watch a recording any time.

7. SUSHI Fetching in LibInsight

July 3, 2018

LibInsight is your data storage and analysis powerhouse – and it got even more powerhouse’y last July. We rolled out automated fetching for your SUSHI compliant E-Journals, Databases, and eBooks datasets. Simply connect LibInsight to your database vendors and your e-resource usage data will automatically port into LibInsight for easy analysis.

8. Essential LibGuides You Need

September 17, 2018

We’ve seen our fair share of excellent LibGuides. This blog post details the guides you should have and ones you didn’t even know you needed! If you’re looking for LibGuides inspiration from other libraries, don’t miss this list highlighting just some of our favorite essential LibGuides. And, if you’re looking to build some LibGuides on current events, don’t miss this blog post either!

9. LibStaffer Workflow Forms

October 11, 2018

We released a really big feature for LibStaffer at the end of last year that helps you streamline the way your library processes various staffing-related forms. LibStaffer Workflow Forms enables you to create customized online forms that facilitate the entire life cycle – after the form is submitted. This includes automated email notifications, full audit trails, and the ability to view the entire workflow/history for each form submission. Looking for ways to use LibStaffer Workflow Forms? Check out this blog post highlighting 5 Ways to Use Workflow Forms.

10. New Australia / Asia-Pacific Datacenter

December 10, 2018

When you start a year with a bang it has to end with one too, by announcing announcing a dedicated data center for our Australia, New Zealand, and Asia-Pacific customers. In early 2019, we’ll automatically move all customers located in the Asia-Pacific region to this dedicated server cluster. This new data center is our 3rd cluster, with dedicated geographical servers, alongside our Canadian and European clusters. These dedicated data centers help ensure that your institution is in compliance with local laws regarding transmission of patron data in/out of the United States.

 

LibApps release with new LibAuth, LibGuides, LibCal, LibAnswers, LibInsight, and LibStaffer Features

Wow, do we have a ton of end of year updates to share with you – we have new LibAuth, LibGuides, LibCal, LibAnswers, LibInsight, and LibStaffer features to share! This time we’re doing something different with the announcement – rather than spreading out the announcements in multiple blog posts (one per product) we’ll outline them all here, in a single post.

These releases are on their way to you next week, and will be live in all regions by the end of the day on Wednesday December 19th.

LibAuth & LibApps

LibAuth now supports SSO logins via OAuth2 and Sirsi Symphony. If your SSO supports the OAuth2 protocol, or if you have the Sirsi-Dynix Symphony ILS, you can now set up LibAuth configurations that will use these methods. Use LibAuth to authenticate patrons for LibCal Space Bookings, events, LibGuides E-Reserves, or to place your LibGuides site, group of guides, or a single guide behind authentication. LibApps admins can head to LibApps > Admin > LibAuth Authentication to see these two new options.

In LibApps, if you switch to a custom domain or change an existing custom domain for your LibGuides, LibCal, or LibAnswers site, we will request & install a free Let’s Encrypt security certificate before we put the domain change into effect. This ensures that all traffic to your sites continues to go over HTTPS rather than over the insecure HTTP protocol. If you haven’t yet read our blog post on making all your Springy traffic HTTPS, check it out now.

We’re also adding two more customizable fields to the Primo Search Source, when you set it up to show Primo results inside your LibGuides & LibAnswers search. The two new customizable fields are for changing the scope and tab name. Head to LibApps > Admin > Search Sources to set this up for Primo.

LibGuides

Over in LibGuides, if you have LibGuides CMS and have implemented IP Access Restrictions for your site, group, or guide, you will no longer see results for these IP-protected assets in search results, unless you are inside the required IP range. Your IP-protected guides will only show up in search results for users within valid ranges.

We also added a feature many of our A-Z Databases admins have asked for: the option to remove a “Trial” label from a trial Database when the trial expires. To set this up, go to Content > A-Z Databases > edit your database, apply the label, add the trial expiration date, and check the box labelled “Hide from public view on trial expiration date.”

Speaking of A-Z list, we’ve made a small change to the way that A-Z Databases search works with filters on the public A-Z page. Previously, if you filtered the page view to a subject, vendor, or type, and then did a search, these filters conflicted, resulting in incorrect search results. Now, when you search filtered results, you’ll correctly see databases that match your search term AND your filters.

There are also a bunch of small features and fixes to share:

  • We fixed the A-Z Databases map count, which were incorrect in a few instances.
  • We fixed the rendering of A-Z Database Description popovers in two cases:
    • When you’re using a A-Z page template that contains a custom content box with A-Z databases in it.
    • If you’re using IE11 or on a mobile device.

LibCal

We’re happy to announce that LibCal now has an online payments component built right into the system, and it comes with no additional fee – it’s a standard part of your LibCal system.


Online payments are being added to event registrations and spaces first. Support for payments on equipment bookings will be coming soon (late January/early February). We’re doing a limited online payments release to early adopters, until we polish all the payments features over the next few weeks (the wide release will be later in January). If you’re interested in being an early adopter for online payments in LibCal, let us know! For a sneak peek at how this functionality is integrated within LibCal, check out the December Springy Newsletter feature on LibCal – Way to Pay.

In addition to online payments, we have several other new features rolling out in this release, including:

  • The new “Next Available” quick link in Spaces and Equipment is now available via the APIs
  • We’ve added a simple honeypot captcha to Event booking forms, to help reduce spammy event registrations. This captcha method doesn’t display to the patron at all, so you won’t see anything different in your registration forms, but spambots will run into hidden fields that are designed to catch them and prevent the form from being submitted.
  • We’ve updated our Spaces Exchange Integration to support displaying Space reservations in Exchange using either the patron’s name, or a nickname they enter as part of the registration form. This is designed to assist folks who are relying on the Exchange integration to tie in with an external room panel. To try out this new setting, head to Admin > Equipment and Spaces > Exchange/Outlook and look for the Title Setting toggle.

LibAnswers/LibChat

We’re thrilled to announce that our new screensharing & webinars functionality is here! We went way beyond just basic librarian-to-patron sharing of screen during chat. Patrons and Librarians can also request control of each others’ screens, do an audio chat, start an optional webcam share for a face to face chat, annotate the screen to help guide your users in the right direction, save and send screenshots… and that’s just the basics. Also, why stop with two people – have a screensharing/webinar session with 3, 4, 5 or more people – the more the merrier! It’s all there, in LibChat.

  • Supported Across All Browsers – Whether you or the patron are using Chrome, Firefox, Safari, or some other browser… our screensharing works across all browsers.
  • Supported Across Multiple Operating Systems – From Windows to Mac OS, from Ubuntu to Mint… we’ve got you covered.
  • Works on Tablets & Mobile Devices – From Surface Pro 2 (running Win 8.1 / Win 10) to iOS/Andriod devices and even on Slaven’s beloved Blackberry (yes, we went there!)… you can screenshare with users on multiple device types.
  • Audio & Video Options – You and the patron have the option to turn on your mics and webcams to enhance the screensharing experience.
  • Screen Annotation – Annotate screens, draw attention to certain elements, type up notes, and then save the screenshot and send to the patron.
  • Multi-Person Webinars or Virtual Staff Meetings – Screenshare as a group for internal meetings, staff webinars, etc. Why should only two people have all the fun?
  • Distance Education Support – With our screensharing and webinars, your library can better support distance ed programs at your institution.
  • Saved Recordings – Optionally, save your screenshare session and share it with relevant parties.

Screensharing is an optional module but it’s included free to all our Suite customers. Non Suite users can join in the fun too for $199 for this module – we worked hard to bring enterprise-class screensharing & webinars solution that costs thousands to every library that needs it, for less than a daily cup of joe at the local deli. That’s what we’re all about – delivering outstanding value to our libraries that we’re privileged to serve and work with.

Based on the amount of emails and inquiries we received since we told you about our screensharing plans, we know that you will want this installed, like, yesterday. But in order to ensure the stability of the infrastructure the rollout will be gradual, over the next couple of months. If you want to be an early adopter please let us know you’re interested and we’ll go from there.

In addition to screensharing, we have a couple of additional updates to share:

  • New Chat Status: Internal – With all of the screensharing excitement around the potential for internal staff meetings and support, we realized that our existing availability options in LibChat needed some tweaks. Thus as of this release there are now 3 presence/status settings for LibChat:
    • Online – You’re available to answer all public and internal chats
    • Internal – You’re offline as far as public chat departments are concerned, but online and available for internal chat departments and 1:1 operator chats
    • Offline – You’re entirely offline and unavailable to chat
  • Department Monitoring Update – We’ve updated the way we display information on who is publicly monitoring chats for each LibChat department. Previously we were displaying availability for each user in each department based on their overall online/offline status. Now, we’ll display this information based on whether the user is specifically publicly monitoring/not monitoring each individual chat department. To see this in action, head to the LibChat dashboard > Select a Department > Click Department Members.

LibInsight

We are working on integration of COUNTER Release 5 datasets into LibInsight, which we expect to be available before the end of March 2019. Meanwhile, we have a slew of small fixes for you:

  • We fixed field editing bug in circulation datasets
  • We fixed the error message displayed if you do not specify a “# of transactions” field in an Aggregate Circulation dataset
  • We fixed Dashboard charts for LibCal, LibAnswers, and LibGuides datasets
  • We’ve made it possible for you to choose whether to require “Required” fields when uploading a file to a custom dataset
  • We fixed a broken export button in the Circulation and Acquisitions Datasets Analysis “Popular” tab
  • We fixed the “Reset” button on widgets, which was not getting appropriate keyboard focus

LibStaffer

We’ve been working hard to bring you some special gifts this holiday season including awesome new features like copying shifts, SMS alert notifications, Geofencing and OAuth authentication for Outlook/Exchange calendar syncing.

  • Copy Shifts – By popular demand, you now have the ability to copy shifts and their assignments to the same or different calendar.  Open any schedule, select the settings icon drop down and select Copy Shifts access this feature.
  • SMS Alert Notifications – SMS alert notifications are here!  Select which LibStaffer alerts to receive through SMS text messages or email (or both).  Head to Admin > Accounts > Edit > Email & SMS Alerts to check out this new feature.
  • Geofencing – We’ve developed a way to put a distance restriction on where staff members can either clock in or clock out within a specified radius from a schedules physical geographic location.  Check out this new feature to set your geofence restrictions and schedule locations latitude/longitude by going to Admin > Schedule Settings > Edit Settings > Location & Time Clock.
  • OAuth Authentication for Outlook/Exchange Sync – A brand new way of syncing to Outlook/Exchange, using OAuth tokens instead of having to enter and update login passwords.  This new way is more secure than storing of Outlook/Exchange passwords.  Head to Admin > Accounts > Edit Account > Outlook/Exchange.
  • Workflow Submissions Explorer Recipient Filter – We’ve improved the workflow forms submission explorer to include a notification recipient filter.  You will now be able to use this filter to see only relevant form submissions that included a specific notification recipient.  To run the explorer with this new filter head to Forms > Submissions Explorer.
  • Max Hours per Day – The ability to set the maximum number of hours a day a staff member can work across all schedules in one day.  Manual shift assignments and the auto scheduler will take this new value into account when checking availability when scheduling staff members.  To set a staff members max hours per day that they can work, go to Admin > Accounts > Edit > Manage Account.
  • Custom Week Start Date – Beyond Sunday and Monday, we’ve now brought you the ability to set the ‘Week starts’ date to any day of the week.  The proper support has also been added for manually assigning staff and running the auto scheduler to determine availability.  Go to Admin > System Settings to set your ‘Week starts’ value to any day of the week.
  • Multi View Start Date – We’ve modified the multi schedule view display where if all the calendars selected for the multi view have the same week start date, the calendar view will start on that same day of the week.  To view this change, go to Schedules > Multi-Schedule View Only and select calendars that all have the same week start date.
  • Shift Swaps with Outlook/Exchange sync – We’ve improved the shift swap sync process for Outlook/Exchange where after a shift is successfully swapped between two staff members, the shift that each staff member was assigned to prior to the swap will be removed from the Outlook/Exchange calendars.
  • Consistent first and last name display – We’ve gone through all of LibStaffer and anywhere an account name appears it will display as First Name Last Name sorted by Last Name.

 

Many of the new features and functionality in Springshare tools came as a direct result of you, our customers, sending us your ideas, suggestions, pain points, constructive criticism, and kudos. We can’t thank you enough, and we promise so much more good stuff coming your way in 2019 – new features, enhanced functionality, new products… all with one singular purpose – to make your library workflows better and for you to continue impressing your customers and making them love and appreciate their library and their librarians even more. Thank you for your amazing suggestions and ideas in 2018, and here’s to a lot more goodies in 2019 and beyond. As always we’re here for you if any questions pop up.

5 Ways to Use LibStaffer Workflow Forms

If you’ve seen LibStaffer’s newest addition, Workflow Forms, and you’re already wondering about the ways you can use it – then look no further than this blog post.

And if you’ve never heard of LibStaffer, Springshare’s staff and service-point scheduling tool, then you’re in luck! We’re doing webinars all November long and the first one starts tomorrow, Wed Nov 14 @12pm US ET. Sign-up to attend the 30min session and learn all about LibStaffer, Workflow Forms, and exciting upcoming updates like SMS notifications and GPS Limiters for Clocking In/Out.

Whether you’re an Academic, Public, K12, or Special Library – we have 5 examples of ways you can use LibStaffer Workflow Forms in your library – read on below!

All webinars are 30 minutes long, join us!

1. Librarian/Para-Professional Job Application

One of the many reasons Workflow Forms came to be was a need to have one place to route all incoming job/position applications. And it made sense to make that ‘one-place’ be inside the very staffing/scheduling tool you use.

Use LibStaffer Workflow Forms to create a Job Application Form for librarian or para-professional positions.

>> Example Job Application Form <<

Create custom stages to route each application through your process. Bonus, each ‘stage’ has customizable email alerts so only staff on the interviewing committee will receive an email alert when an application is moved to ‘Selected Interview’.

  • New Application
  • Selected Interview
  • Not Qualified
  • Finalist
  • Closed (Accepted)
  • Closed (Denied)

2. Human Library / Live ‘Book’ Volunteer

Is your library thinking of starting a Human Library program? If yes, consider creating a LibStaffer Workflow Form to route all ‘live book’ applications into one space.

>> Example Human Library Form <<

Human Library volunteers can use the form to:

  • Describe what their book ‘title’ would be.
  • Explain why they want to volunteer to be a part of your library’s Human Library project.
  • Allow the library to take pictures, and to share them, during your Human Library events.

 

3. Student Employment Form

Many of us here at Springy HQ were former Academic Librarians – and a few of us were in charge of workstudy students. So, we completely know the pain you go through finding reliable student workers, scheduling them, and then dealing with the 10,000 schedule changes they need to make – from dropped/picked-up classes, sports commitments, and the horrors of finals week. In fact, LibStaffer was originally built with these ‘pains’ in mind! So, Academic Librarians in charge of student employees – there are tons of features inside of LibStaffer designed to make your scheduling woes a distant memory! But, we digress!

>> Example Student Employment Form <<

Do you hire non-workstudy students? If yes, indicate so in your form.

Ask questions regarding their availability. And consider asking about any special skills they might have.

Perhaps you’ll get an application from someone who is a native Spanish Speaker. Serán muy útiles if you need feedback on which Spanish-language books to add to your collection!

 

4. Read to the Dogs Volunteer Form

Therapy dogs have shown their assistance in helping patrons of all ages. From college students who need help reducing stress during finals week to shy children, teens (and even college students) looking to build confidence by reading to a therapy dog or practicing a presentation to build public-speaking skills.

Create a ‘Read to Dogs’ Volunteer Form to get some four-legged slobbery volunteers to come into your library and work with patrons.

>> Example Read to Dogs Volunteer Form <<

Are you looking for only certified therapy dogs? Be sure to ask that in your form.

Do you want to see a picture of the doggy in question before accepting them? Add a ‘file upload’ field to your form so applicants can upload a picture of their furry friend.

5. Sabbatical Request Form

Sabbatical requests often go through a complicated process where many different staff are involved at differing stages.

Create your sabbatical request as a Workflow Form – this way each and every submission goes through your process with strict oversight and auditing-capabilities.

>> Example Sabbatical Request Form <<

Is the request a brand-new request or an extension? Create that question as ‘Notify Checkboxes’ field type. This way, ‘New’ requests are routed to the approval committee and ‘extensions’ are routed to the review committee.

With sabbatical requests, don’t be afraid to go nuts with the Workflow Stages. This way, you’ll be able to filter form submissions by a specific stage so you’ll always know the next step in the process.

 

Notify Checkboxes Field Type

 

Already using LibStaffer? Learn more about using Workflow Forms!

If you’re already using LibStaffer, then you might want to learn more about Workflow Forms.

LibStaffer Update Coming Soon!

A really big – and important – LibStaffer update is on its way to production servers on Monday, October 15th, 2018 (US Eastern Time), and will be live in all regions by the end of the day. Why is this release so big and important? Two words: Workflow Forms.

Workflow Forms

This new functionality in LibStaffer has the potential to greatly streamline the way your library processes various staffing-related forms. Everyone agrees collecting info via forms is useful – there are tons of use-cases for forms when it comes to staffing: Forms for Job (or Volunteer) application, Equipment requests, Professional Development requests, Travel requests, Consent forms, Onboarding forms, Staff suggestions forms, Vacation/Time off request forms… we could go on and on, but you get the idea. It’s easy to whip up a basic form using any number of online tools. But what happens after the form is filled out? That part is still largely manual and prone to errors, delays, confusion, inaction, etc. That’s where our new Workflow Forms functionality comes in.

Workflow Forms enable LibStaffer admins to create a customized online form for staff use, and then goes further to facilitate the entire lifecycle of the form after the initial submission. The form sends automatic email notifications to various staff members based on selected values within form fields. You can create “stages” for each Workflow Form so different staff are notified whenever a form reaches a given stage. You decide who can review submissions, and then those staff members can leave notes and communicate internally regarding the content of form submissions… At the end of this you have a full history and audit trail of each form submission and the workflow/history around it – who assigned which stage to a given form, who left notes about it, etc. For compliance and record keeping reasons itself this Workflow Forms functionality is worth its weight in gold.

Let’s take one obvious use-case scenario – an online application for a student workers or volunteers. Create your customized form with any number of fields/options, and even include a file upload field so applicants can submit their resume as part of the form submission. Tres cool! One of the fields could be a list of checkboxes indicating which position the person is interested in, and each checkbox could alert a different staff member of the submission – circulation desk applications go to jane@, the archives application interest can go to john@, info desk applications go to michelle@ etc.  You would then assign “Stages” that each submission goes through e.g. “New Application / In Review / Qualifications Match / Interview Conducted / Accepted / Denied” and each Stage has its own notifications setup, too. As reviewers put applications through its paces they can leave notes on each “touch” and communicate/exchange info and thoughts about the application. The full notes history and Stages changelog is there for for all authorized users see, for audit compliance and transparency.

Then, upon successfully hiring new student workers or volunteers, you can create another Workflow Form to be used for onboarding them! There are so many potential use-cases to put Workflow Forms to good use at your library. We’re incredibly excited about this functionality and we know you will be as well, once you start playing with it. You’ll arrive at many a-ha moments after you realize how many of your current form-based workflows can be moved online and improved upon with the LibStaffer’s new Workflows Forms.

Additional Updates

In addition to the all new Workflows functionality, we have even more features to share with you in this release.

  • Clock In/Out Dashboard – We’ve added a high level overview to show all staff members the current clock in/out status for every user in your system, so everyone is on the same page about their colleague’s current status. To view the new Dashboard, select View Staff Current Status from the LibStaffer dashboard.
  • Updated Regular-level Schedule View – We’ve updated the schedule view that regular level users see when they log in, so the selector menus for viewing other dates, schedules, etc. will now look the same for both admin and regular level users.
  • Scheduled Shifts Report Update – We’ve made a small tweak to the Scheduled shifts report and will now display the total number of hours a user has been assigned to within the time period you specify. To see this in action, admins can head to Reports > Scheduled Shifts.
  • Time Clock Report Updates – We’ve added an “All Staff” view to time clock reports, so you can view a report for all staff members who are part of a particular schedule. We’ve also updated the way that time displays in these reports – rather than just displaying information in minutes, we’re now displaying in hours and minutes, so it’s easier to understand how much time you’re looking at.
  • Elevated Regular Level Users can now edit and delete approved time off for users on schedules they manage. To see this in action, these users can now head to the Time Off page and will be able to see, edit, and update requests that have been approved.
  • Updated Working Hours – We’ve updated the way Working Hours are entered, so it’s now possible to fully clear out hours that you’ve previously entered. To manage your working hours, head to Manage Account > Working Hours.
  • And we have a couple of Bug Fixes to share:
    • Auto Scheduler will no longer schedule staff members who previously belonged to a schedule, were favorited for particular shifts, but have since been deleted from the schedule.
    • We’ve fixed an issue where, in specific circumstances, the Auto Scheduler would sometimes assign the same person to the same shift twice

Upcoming Training

To learn about the all new Workflow Forms, or get a refresher on using LibStaffer, sign up for our upcoming training sessions!

Tuesday, November 6, 2018 2:00-3:00pm (ET) LibStaffer: Setting up Your System with Workflow Forms

Wednesday, November 28, 2018 2:00-2:45pm (ET): LibStaffer for Employees

Tips For A Successful Year of Managing Student Employees with LibStaffer

Very soon, the library will be abuzz. You will be standing before the bright, eager faces of your student employees. They will be looking to you and your colleagues to guide them through a year of what, everyone hopes, will be a productive, fun, learning experience as they assist you in the library. Some of them will be new. While others will be returning from last year. All of them will need your organizational skills to get the hive running smoothly.

We’ve come up with some excellent tips to help you use LibStaffer to tackle this influx of additional staff. Unless this is your first time having student assistants, you probably already have rules for managing student workers. What we’re offering is a short list of things to know about how LibStaffer is designed to make scheduling the staff as painless as possible as you get ready for the new school year.

#1 Sync Back and Relax

Perhaps you already knew that you can sync your LibStaffer with your Outlook/Exchange calendar. However, many students on campuses use Google Calendar — so why not sync LibStaffer up with it.  The Google Calendar sync will pull their LibStaffer schedule into their GCalendar so they can see their upcoming shifts without needing to log in to LibStaffer. Plus they can opt to sync busy times. Basically, a student will be marked as unavailable if s/he has time blocked off in the Google Calendar that overlaps with any given shifts. This way, they can add their class schedule, study times, family visits, club/sport meetings, and more to their GCalendar and have it push to LibStaffer so they won’t be booked for a shift when they’re unavailable. It’s always a good idea to connect to what the students are using every day as it yields a more complete picture of availability.

#2 Account for Changes

Student assistants are a great help but they do pose a specific set of challenges. Namely, their schedules can be very unpredictable. LibStaffer understands that a tool designed to organize people needs to be flexible or it just won’t work. Period. Fortunately, the system has options built-in that you can elect to enable or not based on your preferences. Consider allowing student workers to swap shifts, give up and pick up shifts and even split shifts. They’re all possibilities in LibStaffer. Changes to a schedule used to be one of the reasons staffing student workers was a maddening job. But once you not only account for changes but actually plan for them and put options in place that make it an organized piece of the puzzle, you’ll find it won’t require any ibuprofen after all.

#3 Streamline Your Communications

Communicating with your student workers is important. LibStaffer helps streamline the task by making it possible to email everyone assigned to a specific schedule. So, if you have a Reference Desk Schedule, you can send a note out to the whole team right from inside the system. Ask them to remember to put in their time off requests for the month or share a newly altered schedule with the team. You can do it from LibStaffer and you don’t have to email students who, for instance, don’t work the Reference Desk.

#4 Spell It Out

It’s really helpful for student assistants to know what is expected of them during a given shift. You may have tasks that you want to be performed that are particular to the opening or closing shifts. You may have projects that you want to be completed in the slow afternoons. Getting the most out of your student workers is possible when you keep everyone focused and informed.

#5 Make Things Easier On Yourself

You can always fill unfilled shifts, manually. There are all sorts of features in place to help you do that efficiently. However, don’t be afraid to take the even easier road by using the Auto Scheduler to assign student workers to shifts! You can select a date range. Perhaps you want to get the next 3 weeks scheduled because you are going to a conference and want it done before you go. You can set limits for the number of shifts per day that a staff member can work. You can ask the system to place all the favorited students first and, if you want, you can decide not to allow anyone to be scheduled in back-to-back shifts if that’s important to you. If you don’t know which shifts are preferred by student workers, you can allow them to favorite themselves. Then, click the submit button. The Auto Scheduler is going to do all the work for you taking into account all the information in the system. It won’t schedule a person who has the day off, has exceeded their maximum hours, or is scheduled at another desk already at that time. Voila!

#6 Reinvent Clocking In and Clocking Out

Springshare knows it’s essential for you to have a way for your student employees to be able to clock in and out for the day. We recommend that you set up a particular station designated for this. To help the Managers out, LibStaffer has a great little window where you can see — at a glance — who is currently clocked in. Imagine being able to have a quick look at any time of the day and being able to see that information. Plus, we all know that people slip up on occasion and forget to clock in or out. We’ve got you covered for those scenarios, too! You have an Admin button in that window that allows you to clock a student in or out on their behalf! LibStaffer is designed to make it so that you can manage your service point staffing with ease. And — with any luck — a productive, fun, learning experience can be had by all!

Learn More About LibStaffer

LibStaffer is chock-a-block full of features and has new exciting updates you should check out. To learn more about it, contact sales@springshare.com or drop into one of the special LibStaffer webinars we have scheduled soon. You’ll learn how LibStaffer makes organizing service point scheduling a breeze. Remember, if you can’t make it to the webinars, you can still go ahead and register and then click watch video to have a recording sent to you.

LibStaffer 2.9 Release Coming This Week

The LibStaffer 2.9 release is headed your way this week, and will be released to all regions by the end of the day on Thursday August 9th. We’re bringing you a refreshed UI with easier to navigate pages, plus improved Auto Scheduler functionality and a whole lot more! Read on for all the deets.

Page Navigation Updates

We’ve updated many of the screens throughout LibStaffer to improve your site navigation experience and give the system a more polished look and feel. In this update we’ve concentrated on the Edit Schedule pages – we’ve improved the layout of all settings so they’re more intuitive, and added a quick switching element to the top of the page so it’s easier to jump between schedules. We’ve also polished functionality and improved help text on all modals on this page, including Clear/Delete Shifts, Auto Scheduler, Email Scheduled Shifts, and Edit Schedule, to help clarify all of the available functionality and make navigation smooth sailing!

Auto Scheduler Improvements

We’ve heard several comments from folks that the Auto Scheduler was in need of improvement – it could be slow to run, and in certain scenarios, shifts weren’t being distributed among all available staff members as equitably as they could be. In this release, we’ve completed a major update of the Auto Scheduler functionality – now, it will both run faster and distribute shifts among available staff members in the most equitable way possible, even across large date ranges. To see it in action, admins can head to Edit Schedule > Auto Scheduler.

Additional Improvements

  • Time Off Request Emails have been updated to be more informative – they now include all details about the time being requested, so you have more information on the time off being requested right in your inbox.
  • Pending Swaps and Given Up Shift Reports have been combined into a single report, so it’s easier to see all shifts that may need coverage, all from one screen.
  • And we’ve added several Accessibility Improvements, including:
    • It’s now possible to navigate to every shift in a schedule using just the keyboard and/or screenreader software, no mouse required.
    • We’ve added a separate “Add Shift” button, so you can create new shifts without requiring a keyboard. To add a shift, head to Edit Schedule > Cog Icon > Create Shift.

LibStaffer 2.8 Release – Clock In/Out and More

The LibStaffer 2.8 release is on its way, and will be released to all regions by the end of the day Thursday, June 28, 2018. There’s a lot of great stuff in this release: a super exciting new clock in / out functionality, color coding for schedules in multi schedule view and new email management settings to help you control which automated emails you receive. Let’s get to it!

Clock In/Out

Holy macaroni, we’re doing it! Now the staff has the ability to clock in/out for their scheduled shifts. Highlight reel includes:

  • Clock In/Out Enabled per Schedule – Each schedule in the system will have its own time clock settings. To enable it, admins can head to Admin > Individual Schedule Settings > Time Clock.
  • Clock In/Out Only when Scheduled – Folks can only clock in within an hour of when they’re scheduled to work.
  • Clock In/Out Limited by IP Address – Limit staff to clocking in/out only on workstations within a specific IP range. To add an approved IP range for clocking in, admins can head to Admin > Individual Schedule Settings > Time Clock.
  • (Future Feature) Clock In/Out on Mobile, limited by Geolocation – Later this summer we’ll introduce the ability to limit clocking in and out for shifts only if they’re within X feet of their work location using mobile phone.
  • Schedule Location – Related to the above feature, we’re introducing a new “Location” object for schedules. This new setting gives you the ability to input the address where work should occur, and automatically determines the longitude and latitude coordinates related to that address. If you need to refine the location where work happens further (to get closer to ex the location of your Front Desk within the building), these coordinates can also be customized to target exactly the location you want to specify. To add a location for your schedules, head to Admin > Schedule Settings > Location.
  • Admin Clock In/Out Overrides – Sometimes it happens – staff can sometimes forget to clock in or out for a shift. Admin dashboard shows “Currently Clocked In Users” box and admins have the ability to clock users in or out, right from the dashboard.
  • Clock In/Out Notes – A new notes field that displays to the staffer when they clock in/out for a shift, giving them an opportunity to share any relevant check in/out notes with admins.
  • Clock In/Out Reports – No clock in/out tool would be complete without full featured reports! The Clock In/Out reports show all info for each clock in/out e.g. dates, times, and shift duration. Admins can also view clock in/out notes. If  adjustments to clock in/out times need to be made, admins can make those right from the reports page.

Additional Updates

We have a number of additional quality of life improvements to share, including:

  • Customize Email Notifications – The ability to opt out of certain email notifications that LibStaffer sends. For example, if you’d rather not receive emails when people Give Up shifts or request Time Off, you can now opt out of receiving these emails. To customize the notifications you receive, head to Manage Account > Email Alerts.
  • Color Code Schedules in Multi-Schedule View – Assign a color to each schedule in your site, so that when you’re viewing multiple schedules in Multi-Schedule view, each schedule will display using the color you’ve assigned. To assign a color to a schedule, head to Admin > Schedule Settings > Calendar Settings > Color in Multi-Schedule View.
  • Dashboard Updates – We’ve polished the look of the Dashboard page to bring you a cleaner, more streamlined look when you first log in to LibStaffer. Head to the Dashboard to check out these improvements!

LibStaffer 2.7 Release Out Now!

The LibStaffer 2.7 release is live and brings tons of great features, including a public view of schedules (and a widget, too!), plus Google Calendar sync, a new email digest for open shifts, and a whole lot more.

Public Views of Schedules (and Widgets too!)

Have you ever wanted to quickly check a schedule / your shifts without having to log into LibStaffer? Now you can with public schedules! These new public schedules offer a great way to share information about who’s working when, even with folks who don’t have a LibStaffer account. To set a schedule to have a public view, admins can head to Admin > Schedule Settings > Edit Schedule and assign the schedule a friendly URL. Then share that friendly URL however you’d like!

And of course, no public view would be complete without a widget version to easily embed in any website, so we’ve included those too. 🙂 Better yet, with the widget you can even choose the default initial view of the schedule, so it’s easy to start the page in Day, Week, Month, or Timeline view. To view the new widgets, admins can head to Admin > Schedule Settings > Widgets.

Google Calendar Sync

With this release we’re also upping LibStaffer’s integration points with all new Google Calendar Sync! This integration offers a 2-way sync, so shifts you’re assigned to in LibStaffer will automatically appear in your Google Calendar, and events in your Google Calendar will mark you as unavailable to work a shift in LibStaffer. To get sync’ing, head to Edit Profile > Google Calendar. Please note, this integration requires a Google Service account – check out our FAQ on Syncing your Schedule with Google Calendar for more help!

Available Shifts Email Digest

We’ve heard from several folks who’d like more streamlined and targeted emails from LibStaffer, so we’re making it happen! We’ve introduced a new batched email digest for available shifts in LibStaffer. Now, instead of getting multiple emails when someone gives up several shifts, we’ll batch these notifications into a single email, sent on the hour. We’ve also included a handy “claim shift” link right in that email, so available shifts can be claimed with just one click.

Edit Time Off Requests

We know how it is – sometimes when people request time off, you may need to edit or adjust the request before approving it. In this release, we’re addressing this pain point – admins can now edit time off requests prior to approval! To see this in action, head to the Time Off Approval tab – you’ll now seen an option to Edit Time Off alongside any new time off request:

Admin Shift Notes

We’ve added a handy new option to help communicate with other admins about interesting happenings that took place during a shift. Head to the Edit Schedules > Edit Shift modal window, and you’ll see a new area for Admin Shift Notes. Whether it’s that one of your staff members did an awesome job at a routine task, or you have an interesting story about a patron to share with other admins, you can use this field to share that information, and other schedule admins can view it via the reports tab.

Additional Updates

  • We’ve updated the look of all Schedule Settings Pages: We’ve moved all of the functionality that was previously found in modal windows into individual tabs, so it’s easier to manage a schedule’s settings.
  • We fixed a bug with splitting shifts that spanned days (i.e., shifts that run past midnight). In some cases this was throwing an error message, which we’ve corrected.
  • We’ve added more specific alert messages when overriding a shift conflict. If you find the need to override a shift clash, we’ll display more information about the clash, so you’ll know whether the conflict is that the person is scheduled to work on another schedule already, or they’re listed as busy in their Outlook or Google Calendar schedule, or the shift is outside of their working hours, etc.

Want to Plant Some Smart Seeds? LibStaffer is your Perennial Solution.

It’s nice outside. We should do something!

Springtime brings with it long-lost sunshine, longer days and — with all the light bouncing off the pastels — we are forced to see the long-standing issues that we filed in the formerly dark corner. What’s there has likely been there for months, maybe even a couple of years? But, the thing about Spring is it fills us with new optimism. We want to start a good checklist. We have energy. We, even, have the time to do it right.

Fortunately, we live in a beautiful age where Smart is the new black. Thomas Edison would be proud that his already amazing light bulb is even smarter today. If Smart is where you’re headed, LibStaffer is a solution that will let you tackle a perpetual headache… scheduling the staff. Do this right now and it will continue to work for you week after week, semester after semester.

First things first. Let’s get the information into LibStaffer.

As with all great things, the cornerstone is the people.

  • You begin, by creating accounts for the people you want to schedule.
  • You can assign them default schedules to view and put in their maximum hours per week and per month.
  • For real precision, you can then put in their working hours. This is super flexible as it allows for up to 5 levels of distinction so you can simultaneously define when a person can’t work by creating ranges for when they can.

In no time at all, you can also add in

  • Your holidays and reasons for time off (sick days, personal days, etc.).
  • Your staff can put in their time off, as well, for an upcoming conference or to attend a wedding.
  • There’s also the option for recurring time off, for instance, every Monday, Wednesday, and Friday from 9am-11am.

Schedules make the world go around.

The next step toward greatness and freedom from the chaos is to create your schedules and assign people to them.

  • The schedules can have shifts configured in various ways.
  • In those shifts, you can determine the hours and how many people you need.
  • Assign particular tasks you want to be completed.
  • You can even decide how many times you want a person to have to be assigned to that shift.

You’ve planted the seeds, now stand back.

Once the key pieces are in LibStaffer — who is working and what needs to be worked — filling those shifts is like the act of watering the new garden. However often you do it, weekly, bi-monthly, etc., you will simply choose to do this manually or via the Auto-scheduler. Watering can or drip system.

If you do it manually, you can select a shift you want to fill and a pop up will appear with a list of people who are assigned to that schedule. You will be able to see

  • How many people you need for a filled shift
  • If anyone has been favorited for that shift
  • If someone is not available and the reason why (already working at a different desk, on vacation, has been booked for an appointment in LibCal’s My scheduler, already reached their maximum hours, etc.)

All of this vital information that you need is right there. You don’t have to sort through sticky notes people have left for you. You don’t have to try to remember and find that email where someone asked for a day off. You don’t have to worry that you’ll make the schedule only to find that someone left you a voicemail last week asking for a day off. You’ll simply instruct everyone to get these things into the system and then it will be right there when you’re making the schedule.

Or, you can use the auto scheduler and define the time period you want to be scheduled and click a button. The system will crawl through the information and it will schedule people knowing, who is off, who has already reached their max and who is away at a conference.

Come rain or come shine.

Of course, the reason making the schedule has often been considered the perpetual headache is not just because of the sifting through all the papers and emails and messages that it takes to get it sorted. But, also because of the fact that once you make it, right away, someone has a conflict s/he forgot to tell you about. Suddenly, you have to revise and while you’re doing it, you just know that it won’t be the only request for a change.

LibStaffer has incredible flexibility built into the system because it knows that anything largely dependent on people’s time is going to change. In LibStaffer, you can allow or not allow

  • Shift swapping
  • The giving up and picking up of shifts
  • Shift splitting
  • Plus, when you’re scheduling people manually, you can override rules, if necessary.

People can ask for time off and you can approve or deny it easily. LibStaffer will even show you if that person who requested time off has already been scheduled to work on the day s/he asked for.

So, here’s to sunshine. Here’s to the blossoming of ideas and to reaping what you sow. Why should lightbulbs and phones be the only things getting smarter? LibStaffer can lead to a smarter use of your Springtime and the days beyond that.

To learn more about LibStaffer

Join us for special 30-minute LibStaffer for Public Libraries sessions

There is also an upcoming training session called LibStaffer: Setting up your System