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Cross ‘Watch Patron Point Webinar’ Off Your To-Do List

It’s the human condition to always overestimate how much time we have. “I’ll get to that tomorrow,” we tell ourselves. Tomorrow becomes next week, and that becomes next month, and so on and so forth. Until suddenly, December is around the corner and the end of the year is nigh – and we go into full rushing-around-mode trying to fit everything we wanted to get done by year’s end into just a couple of weeks. Well, have no fear – there’s no rush to watch any of the Springshare webinar recordings by the end of 2023. They’re not going to…

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Springshare Holiday Schedule

The hustle and bustle of the summer and fall are finally behind us, and the holiday season is on the horizon! If you caught our 2023 year in review in the most recent edition of our SpringyNews newsletter, you know that we’ve had a busy year so far! Some Springy Highlights From 2023: We saw 84 product updates across 7 products. We held 1,876 webinars & training sessions, with a total of over 6,500…

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Stop Your Patrons from Ghosting You: Increase Engagement with Patron Point

Meet the newest member of the Springshare Suite of tools! Patron Point, a fully featured email marketing automation platform, helps your library to onboard new patrons, engage current users, and reinvigorate inactive patrons by sending highly personalized emails. Next week, we’re hosting two webinars to show you how to use Patron Point to keep your users informed, excited, and coming back for more. Springy Talia, VP of Marketing at Springshare,…

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Frights & Festivities: A Double Celebration

As the crisp autumn leaves fall and the nights grow longer, two vibrant and culturally rich celebrations come to life, each with unique charm and significance. Halloween, celebrated on October 31, conjures images of costumes, jack-o’-lanterns, and trick-or-treating, while Día de los Muertos, observed from November 1 – 2, paints a picture of marigolds, sugar skulls, and heartfelt remembrance. These two festivals, although distinct in their origins and customs, share…

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Code Release: LibCal, LibAnswers, LibStaffer, LibGuides, LibApps, LibInsight, & LibConnect Features Coming Your Way!

These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, November 3, 2023. LibCal We’re excited to announce our partnership with RemoteLock! RemoteLock users can now sync their individual LibCal spaces with RemoteLock’s access technology. Users who create a space booking will automatically receive a PIN that is active just for the time of their…

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Recent Recordings You’ll Want to Watch

Ahh, October, a month for cozying up with a toasty beverage, a good book, and a fluffy blanket (and, for the non-allergic among us, an even fluffier pet). Sadly, you probably can’t achieve this dream scenario during work hours, so we’re bringing you the next best thing: some stress-free professional development in the form of recordings of our recent webinars from the past few months. We promise, it’s as cozy…

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Introducing the LibAnswers NPS® Module: Your New Favorite Feedback Tool

Get Ready to Read Your Patrons’ Minds We’re thrilled to launch the brand-new Net Promoter Score℠ (NPS) Module, available as an add-on upgrade to LibAnswers starting October 23, 2023! NPS® elevates your LibAnswers customer service platform by allowing you to gauge user satisfaction across your institution. You’ll have the tools to create unlimited customized surveys, distribute them to your patrons, and watch the responses start rolling in. To see the…

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It’s National Customer Service Week!

National Customer Service week is October 2 – 6, and we are celebrating! If you’ve ever attended a Springshare training session, posted in the Lounge, or written to our Support Team, you know that Springshare customer service goes above and beyond! So we’re taking this time to celebrate the amazing team of Springys who make customer service happen. Springshare Customer Service By the Numbers The Springy Team works hard all…

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Celebrating Hispanic Heritage Month

National Hispanic Heritage Month is September 15 through October 15, and we’re celebrating by featuring some of the amazing LibGuides created by YOU! Hispanic Heritage Month honors and recognizes the diverse cultures, contributions, and histories of the Hispanic and Latino American community. TAMUCC’s Virtual Book Display This visually stunning virtual book display from Texas A&M University-Corpus Christi was curated by Bell Library in celebration of Hispanic Heritage Month. Browse titles…

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Code Release: LibCal, LibAnswers, LibStaffer, LibGuides, LibInsight, & LibWizard Features Coming Your Way!

These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, September 29, 2023. LibAnswers Regular users can now be given granular permissions in Ref. Analytics datasets! LibChat Screensharing can now support integrations with Webex by Cisco when customers have an institutional license. There is now a Date & Time Picker field in the Ticket Question…

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Looking for a New Library Events & Bookings Platform? Meet LibCal!

LibCal is an affordable, library-focused tool for event management, space bookings, appointment scheduling, Library of Things & museum passes lending, and more! Libraries have a lot going on – onsite and online events,  one-on-one consultations,  town-wide reading initiatives, exam study nights, cake pan lending, author visits, and much more! LibCal provides the tools you need to coordinate the where, when, what, and who for pretty much anything. No wonder it’s…

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