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Top 10 Springshare Blog Posts of 2021

January 13, 2022 | By Talia
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Can you believe it is 2022 already? Here at Springy HQ, we’re working hard on strategic plans for the year including mapping out some awesome new features coming your way, planning our training session schedule, upcoming SpringyCamps, and more. But before we start off our 2022 blogging at 100mph, let’s do our annual recap of last year’s best blog posts. Without further ado, here are the best posts of 2021! 1. New Year, New Springy Tips Update your LibGuides Profile January 13, 2021 This blog post is as applicable today as it was in January 2021. We have quick tips, each…

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Code Release: LibCal, LibAnswers, LibInsight, LibStaffer, LibConnect, & LibWizard Features Coming Your Way!

January 6, 2022 | By Rebecca Reed
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These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, January 14, 2022. LibCal We’ve extended support for our new Hybrid event functionality to various pages – you can now view hybrid event data in the Event Explorer, API, and Homepage Components. We’ve simplified the process of adding Regular level user permissions to Calendars! Admins…

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Springshare Support Closed for the Holidays

December 21, 2021 | By Lilly

This year is almost in the rearview mirror (and TBH, we’re okay with that!) but before we say goodbye to 2021, we thought we’d take a look back at all the hard work the Springshare team has done over the past twelve months. Springshare Support answered more than 24,300 questions in 2021 and the FAQs they created were visited more than 600,000 times. Wow! Springhare’s Training Team held 211 training…

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Holiday Support Hours + Springy Learning!

December 15, 2021 | By Lilly
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With winter holidays and vacations, December is a quiet time for many libraries and offices. Projects are stalled, patrons are home, you’re left sitting at the Reference Desk wondering how to stay productive. We have an idea for you! How about some online learning to sharpen your skills with Springshare tools? Whether you want to take a deep dive into LibGuides or learn how to create your own canned messages…

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Code Release: LibCal, LibConnect, & LibStaffer Features Coming Your Way!

December 9, 2021 | By Rebecca Reed
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These releases are on their way to you in the next 2 weeks, and will be live in all regions by the end of the day on Tuesday, December 21, 2021. LibCal Hybrid Events Have Arrived! – With this release, we’ve added the ability to create events that are held both Online and at a Physical location. You can set separate maximum registrations for the Online and Physical portions of…

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Your Springshare End of Year Checklist

December 1, 2021 | By Lilly
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As 2021 draws to a close, we know that many of you are preparing for the end of the year and the end of the fall semester. This means you’ll likely be thinking about how to best communicate building closures to your patrons, work out holiday coverage plans, and update policies and documentation for the new year. We always aim to be as helpful as possible here at Springshare so…

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Launch LibChat, Literally, On Any Website

November 22, 2021 | By Talia
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Offering a chat reference service is a great way to give real-time, personalized, reference services to library users. It helps patrons who are unable (or too uneasy) to enter a building or visit a desk to ask for help. Virtual chat reference is an accessible extension of your library’s reference desk – into the web ether. It’s an emoji smiley face instead of a physical one. However, it relies on…

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Route LibAnswers & LibChat Through Authentication Layer!

November 16, 2021 | By Talia
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Do any of the scenarios sound familiar? Do you only want registered card holders or students/faculty to launch a LibChat? Are you a hospital, government, or law library needing to restrict access to your LibAnswers FAQs to only your authorized list of patrons? Do you want to restrict your LibAnswers ‘Ask Us’ Form from being submitted by anyone on the world wide web? In case you missed it, LibAnswers recently…

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Code Release: New LibCal, LibAnswers, LibInsight, LibStaffer, LibConnect, & LibWizard Features Coming Your Way!

November 10, 2021 | By Rebecca Reed
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We’re thrilled to bring you all new updates for Fall! These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, November 19, 2021. LibCal We’ve added a new “Integration Status” report, so Admins can see the current integrations that each account holder has set up – this includes both Exchange/Google Appointment syncs, and Online Appointment/Event…

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Thanks for a Great LJ Fall Summit!

November 3, 2021 | By Lilly

We had a wonderful time at this year’s Library Journal Fall Summit. While we missed the hustle and bustle of the exhibit hall, we loved chatting with all of you during our live screencasts and in our virtual booth!   Watch Our Presentation on Exceeding Patron Expectations in the New “Normal” Speaking of Screencasts…. the LJ Fall Summit may be over, but you can still watch our recording from the conference! This presentation discusses the patron experience during the Covid-19 pandemic and how that has…

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LibConnect w/ ILS Integration: Save Time & Increase Engagement with Auto-Updates

October 28, 2021 | By Talia

At the end of August, we (re)Introduced LibConnect to the Springy verse. Long story short, we rebranded LibCRM to be LibConnect because we’re rolling out amazing Email Marketing functionality with ILS Integration. And, we’re happy to say, that functionality has now arrived! LibConnect’s Email Marketing tool has ILS integration which auto-retrieves patron information making it easy to send them stunning marketing emails. Even better, our ILS Integration has auto-update functionality…

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Recent Posts

Top 10 Springshare Blog Posts of 2021

January 13, 2022

Code Release: LibCal, LibAnswers, LibInsight, LibStaffer, LibConnect, & LibWizard Features Coming Your Way!

January 6, 2022

Springshare Support Closed for the Holidays

December 21, 2021

Holiday Support Hours + Springy Learning!

December 15, 2021

Code Release: LibCal, LibConnect, & LibStaffer Features Coming Your Way!

December 9, 2021

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