LibCal Mapping Has Arrived!

You may remember us talking about LibCal’s new interactive mapping module back in April, and now we’re happy to announce the general availability of this exciting new LibCal add-on.

And while we’d like to think we love all of our new features equally, sometimes there’s one that makes us sit back and say, “Woah, this is pretty awesome.” That’s how we feel about the new mapping module. It adds a new “wow!” factor for booking library spaces and seats and finding in-person events – and gives users a visual map/directions for their upcoming events and research appointments. And, as cool as this is, it really is just the start! We have big plans to create a complete interactive mapping layer for everything in the library, including mapping your holdings, subject areas, and the like.

Book Seats/Spaces & Find Events Interactively

With this new add-on feature, your students and patrons can now select their desired seat or space or quickly see what’s happening in the building with maps that:

Interactive floorplan map example
  • Highlight resources – Showcase all of your library’s study rooms, reservable computers, and reading areas in a beautiful, scalable map.
  • Book interactively – Customize a new mapping homepage so users can easily see available maps – or just one overview map – and navigate to a building, floorplan/zone, or space. Zoom in and out to get a bird’s-eye or detailed view.
  • Visually share information – Clickable “hotspots” show real-time availability, capacity, and accessibility and power status for linked seats and spaces.
    • Create hotspots that share information about other areas of the building, too – so when a user clicks on an outline of the circulation desk, they could access your checkout policies and information.
  • View events happening in-building – Quickly see where and when events are happening right from the interactive map.
    • Coming soon! We’re working on adding holdings and subject mapping features so you can share one interactive map for everything available in the library!
  • Show relationships –  Nest maps, so users can click on a building wing to see a map of its spaces, tables, and computers. Any clickable hotspot can be linked to another map.
  • Reduce confusion – Share a directional map directly with students/patrons when they book on the confirmation page and in corresponding emails. Individual seat/space maps are automatically generated from your interactive maps!

Our consulting team will work closely with you to produce beautiful, scalable maps that look great on desktop or on mobile. (Already have high-quality maps? Send them our way and skip the first step.) Then we’ll add interactive hotspots to it – i.e. the study, event, and meeting rooms, individual armchairs, and study carrels. Each hotspot will be associated with corresponding zones, spaces, and seat locations in LibCal. Ask us to learn more about this process!

See a Quick Preview [No Audio]

Share Event and Appointment Location Maps Automatically

While the interactive mapping module is an optional add-on, all full LibCal subscribers can take advantage of a new exciting feature also related to mapping: static directional maps for in-person events and appointments! 

Upload location-specific map images for your Event and Appointment locations. The system will automatically share them on the event’s public page or appointment confirmation page and corresponding booking confirmation and reminder emails. LibCal users can add map images to the following places:

Share appointment maps automatically
  • An Appointment’s location in Admin > Appointments > Edit Location
  • Personal appointment directions in Appointments > My Settings
    • Note: If you’re using customized email templates and want the system to automatically email your Appointment maps, just be sure your template(s) includes the {{LOCATION_MAP}} and {{DIRECTIONS_MAP}} tags.
  • Event locations in Admin > Events > Event Locations
    • Note: If your calendar uses customized email templates, and you want the system to automatically email your event location maps, just be sure your calendar’s template(s) includes the {{LOCATIONS}} and {{map}} tags.
    • Using Spaces locations for your events? Individual space maps will be linked to events as part of the above interactive space/seat mapping add-on module!

With these awesome directional maps, your users will always know where to go once they enter the building and can quickly locate the room/area once they arrive.

Get Started

Helping libraries and users with scheduling is at the heart of LibCal, and the ‘where’ of a room, desk, event, or meeting reservation is just as important as the ‘what’ and ‘when’. There’s no better way to show the ‘where’ than with a map!

You could say we’re a little excited about the new mapping module, and we hope you are, too. If you’d like to learn more about getting started with LibCal’s optional interactive mapping, just ask!

Learning Lab Streaming Live on Facebook

We were not surprised at all when our upcoming Learning Lab, Ain’t No Party Like a LibGuides Party, reached full max registration in just a few days. We were not even surprised when the numbers of the waitlist started ticking up and up and up. I mean, it’s a LibGuides party – everyone wants to attend, right? 🙂

So the training team got together to try and solve this problem. How can we expand access to this webinar? People want to attend, but we do have a limit on the number of Zoom seats available. What to do, what to do?!?

Springy Laura came up with a great idea. What if we live-streamed the webinar on our Facebook page? This way, folks who really want to attend live… can! And so, we’ve made it possible.

If you want to attend Wednesday’s Learning Lab, Ain’t No Party Like a LibGuides Party, from 1:00pm – 2:20pm US EST, just navigate to our Facebook page! You’ll be able to watch live and ask questions in the comments area. We’ll have a Springy on deck watching the comments and feeding those back to the presenters.

Do I need to have a Facebook account and login to watch?

Nope! Our Facebook page is open and public, so you don’t need to have a Facebook account/login to watch the webinar. So just ignore the prompts asking you to sign-in or create an account. If you want to comment or ask a question, however, you will need to login or create a Facebook account to do so.

I don’t want to watch it on Facebook, is there another way?

If you want to watch the session LIVE, watching it on Facebook or if you managed to snag a coveted seat in our Zoom webinar room are the only ways. However, we will record the session and have it available for watching on our Buzz site by the end of the week.

We hope to see you there on Wednesday and if not, stay tuned for the recording. We’ll be recapping the session including a link to the recording on this blog.

EDUCAUSE Webinar: Safely Return Students To Your Buildings

It might not come as a shock to you that your amazing efforts are being noticed by other departments on campus. We often hear from you with emails like, “Student Advising saw our LibCal Appointment Scheduler, and they want to use it for scheduling student one-on-ones.” Or, “Career Services saw our LibAnswers FAQ and LibChat, and they want a LibAnswers system for career advising”.

Librarians are innovators. Always on the forefront of trying some new service, software, or process to provide better and better customer service to their patrons. And even more so, librarians always want to help others achieve. As Malcolm Gladwell puts it in The Tipping Point, you all are Mavens.

Mavens are information specialists, or people we rely upon to connect us with new information. They accumulate knowledge and know how to share it with others. Gladwell cites Mark Alpert as a prototypical Maven who is “almost pathologically helpful” further adding, “he can’t help himself”. In this vein, Alpert himself concedes, “A Maven is someone who wants to solve other people’s problems, generally by solving his own”.

Tipping Point, The Law of the Few

Which is why so many of you who bring other departments onboard with LibCal or LibAnswers – end up helping them setup their system. Your selflessness knows no bounds!

LibCal Seats Beyond the Library

To that end, last summer when we released LibCal Seats, we saw many of you signing up as a way to reopen your libraries safely while monitoring building occupancy and check-in/out features for track & trace. And your efforts did not go unnoticed. Not only did others see what you were doing, but saw it as a viable way to reopen entire campuses. University of Michigan uses LibCal seats for managing reservations for classrooms, computer labs, and even their dining halls.

University of Michigan Dining uses LibCal Seats to manage occupancy.

The Fashion Institute of Technology used LibCal Seats for the 2020/2021 academic year to safely reopen their campus in the middle of one of the hardest COVID-19 impacted cities in the world.

Fit called LibCal Seats their Book It system

Join Us For An EDUCAUSE Webinar Tomorrow

The New School launched LibCal Seats for labs across the entire campus, with only 3-weeks of prep time, before the start of the Fall semester. To that end, we’ve asked Kayla O’Daniel and Marcus Longmiur to share their experience launching a campus-wide reservation system, in such a short period of time, and what the future holds.

Hear from Kayla and Marcus for a free EDUCAUSE webinar tomorrow, May 25 from 1pm – 2:00pm ET.

Mavens Can’t Help Themselves – Spread the Word

As Mavens, when you have a juicy bit of helpful information – you just can’t keep it to yourself. Your strong social motivations compel you to share, far and wide. If you think this webinar, or LibCal Seats, would be useful for other departments outside your Library or useful for campus or institution-wide deployment, spread the word! Share this handy help guide or forward this blog post along.

Libraries & The Pandemic Response: A 3-part Client Story Series

We took the opportunity to revisit three libraries that we had previously featured in Client Stories — three years ago. We discussed their handling of the COVID-19 Pandemic and the challenges it brought to their doors. While we were not at all surprised by their commitment to providing the best possible service under the ever-changing circumstances, we were thrilled to learn about the ways Springshare tools help them as they navigated those days, these days, and the days ahead.

Here are some highlights from each of the Client Stories in the series.

York County Community College Tackles It All

As she recalled the days when closing their doors was looking imminent, Amber Tatnall, the Associate Academic Dean who oversees the YCCC Library said,

During the beginning of March 2020, we had two weeks lead-time to go fully online. I knew Springshare was going to be our saving grace.

The library is a Springshare Suite client and has been building LibGuides since 2010. They, therefore, felt comfortable with the switch. Amber shared that “Library instruction sessions continued through that first online semester, using Zoom and featuring our ready-to-rock-and-roll library guides.”

New to their strategy was implementing LibChat.

Once they had it up and running, Academic Dean, Doreen Rogan shared the team’s sentiments, “We are very grateful we were able to pivot so quickly and really not miss a beat when it came to supporting students in the Library.”

The YCCC Library team found themselves with a lot of new projects on their plates brought about by the pandemic closure. They immediately started putting LibCal and LibWizard to use to check them all off the list. Amber shares just a few of the areas they addressed:

  • Counseling and Wellness – We were very mindful that mental health and wellness was going to be a challenge during this time, so we went full Springshare with intake forms and document submission through LibWizard, a new resources guide, and an appointment maker with our counselor through LibCal.
  • Disabilities Services – ditto went full Springshare with accommodations requests and document submission through LibWizard.  Security settings on the Springshare back-end allowed us to protect and wipe sensitive student data for both of these areas.

Academic Affairs used LibCal to register faculty into just-in-time workshops to learn how to teach online, with follow-up evaluations in LibWizard.  The platforms are so easy to use and so professional-looking.  No one would have guessed at the mild panic behind the scenes as we worked to prepare over 100 instructors to teach online in two weeks!  LibGuides for faculty were a great place to house online how-tos, video tutorials, best practices, and other useful documents.

Amber Tatnall

To learn more about all the terrific work the YCCC library did to ensure a successful school year for their students and faculty, read their Client Story.

City, University of London Closed Doors But Kept Communication Open

We published a Q&A style Client Story with Derek MacKenzie, Head of User Services at City Library sharing details about their library’s experiences during the COVID-19 lockdown in London. Excerpts follow:

Q: Can you share your story about when your library learned it would have to close its doors?

A: It was becoming clear from late February into early March 2020 that things were moving fast and that the Summer term was going to be quite different.  But the University’s decision to close (just ahead of the government shutdown) was still a bit of a sudden one.  

As we’d been using LibChat for six years, we had every confidence that we could continue to run that service remotely.   LibAnswers was a bigger leap of faith though – we had several different shared email accounts being used by various teams to engage with users and respond to their queries.  At the start of 2020, we set ourselves a target of flipping this over to LibAnswers by the summer and getting all our incoming emails routed there to improve how we handle enquiries and give us a more efficient way of passing these on to colleagues and monitoring progress.

Derek MacKenzie

Derek elaborated , “We had just started mapping out how we would do this – in a gradual and cautious way, as librarians tend to do. Then with lockdown looming, we decided we had to jump quickly so within a few days our User Services team and our amazing Systems Librarian managed to get queues set up and instructions pulled together.”

LibAnswers turned out to be just the ticket for a special recovery mission. Derek told us City Library used a solution they already had to face a new problem. Derek recalled, “One of our other big post-lockdown challenges was around trying to recover all the library books out on loan to students who had suddenly moved away from London – either with or without the books they had borrowed from the library.”

It was great for us to be able to manage our liaison with these students, often over several months, through LibAnswers tickets as this meant different members of our team could quickly and easily see the dialogue we’d had and keep them updated.

Today they have an FAQ to address returns, but for this recovery project, Derek said, “We set up a Freepost returns service to recover library books and we were able to disseminate labels for this through LibAnswers tickets.”

Read about their big jump in LibAnswers/LibChat usage and in the uptick in user engagement with the feedback element in LibChat here in their Client Story.

Southern New Hampshire University: In Their Own Words

Heather Walker-White, the Manager of Library Information Services at SNHU’s Shapiro Library wraps up our 3-part Client Story series. With a piece she wrote herself about how the global pandemic hit home for their library and its students, many of whom were not strangers to the online learning model, Heather lets us in on their spike in utilization and what they learned during this demanding time.

We were already very well positioned to serve our students in an online environment because we have a rich online presence, built on the Springshare platform.

In the period between mid-March of 2020 to mid-March of 2021, we saw a 38.2% increase in our LibChat reference transactions over the same period from 2019-2020.

Heather Walker-White

Heather notes, “This number does not include our 24/7 chat transactions; I’m strictly speaking about the transactions handled by the Shapiro Library Reference team.”

She continues, “All of this has brought our team closer together. There has been increased communication and contact, and though everyone is perhaps a bit tired of meeting via a computer screen, it has been nice being able to interact with team members whom we might not normally have the opportunity to see.”

Later Heather continues,

That’s one thing I hope that we can carry forward…being intentional about creating opportunities for team connection that aren’t simply focused on working through an agenda, and instead address the holistic needs of Shapiro Library personnel.

To learn about the changes the Shapiro Library made to their LibGuides CMS-powered website homepage and how prepared they were, in general, for a switch to entirely online services, read Heather’s story.

More Client Stories Available

If you love to see how people are getting the most out of their Springshare Tools – we have an entire section of Client Stories available to you. Learn how Penn State University has an online presence in 30,000+ classes, or how the Virginia Department of Transportation won an award for their LibGuides CMS powered website.

Code Release: New LibCal, LibApps, LibStaffer, LibInsight and LibWizard features coming your way!

These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, May 21, 2021. Read about LibCal | LibApps | LibStaffer | LibInsight | LibWizard.

LibCal

Appointment Booking Forms

Our new and improved Appointment Booking Forms are here! Our new booking forms streamline the process of setting up appointment forms across your site, and bring better consistency and flexibility for all of your appointment booking needs. Previously, each user in your site was responsible for setting up their own appointment form, and each user was limited to just one form. Now, we’ve turned this process on it’s head – site admins can now create booking forms and apply them at multiple organizational levels, so you can now have a booking form that applies to certain categories, groups, and/or locations in your site.

Need to ask specific questions any time someone books an instruction session? No problem, our new forms have you covered – just create a custom form, apply it to the “instruction session” appointment category, and you’re good to go! Need to ask specific questions any time someone books an appointment in a particular location? Easy peasy, just create your form, apply it to that location, and users will see those questions any time they book an appointment in that location.

To create new booking forms, Admins can head to Admin > Appointments > Booking Forms and create a new form. Once these have been created, you can then assign that booking form to the Appointment location, group and/or category level by heading to the relevant “edit” area (ie edit location, edit category, etc.).

But what happens if an individual user in your site wants to use a different form than the one you’ve specified? No worries, we’ve also included an individual user option to override the system-level location, group or category form with a separate form of their choosing. This option is available from our new Booking Forms page at Appointments > Booking Forms. Users can also create new booking forms from this area, so if your individual users would like to create and manage more than one personal booking form, they can create as many as they need.

When determining which form to show in both admin and public pages, we use the following hierarchy (so we will show the first form that we can find, according to the order listed below):

User Category Override > User Group Override > User Location Override > User Default (All Bookings) > Category Default > Group Default > Location Default

Good to know: As part of the transition to the new booking forms, all existing user booking forms will be assigned as a “User Default (All Bookings)” individual user override – this is to help ensure that nothing changes during the transition. In order to see your new site-wide location, group, and category forms applied, you’ll need to disable these individual user overrides. To make this easier, we’ve include a new User Forms Overview list, which admins can view from Admin > Appointments > Booking Forms. This will show you the current user settings for all of your users, and it offers a quick way to jump to the user settings for each user so you can adjust their personal overrides as needed.

NOTE: All existing individual user booking forms will automatically migrate to the new booking form format. Migrated forms will have the booking form name ‘User Default (First Name Last Name)’ (but don’t worry, this won’t appear in public forms – this is just a reference so admins can see all of the existing forms and know what they are :). After these forms are migrated, appointment bookings will still work the way they do now, ie. nothing will change as far as the forms used for admin & public bookings. Admins can then start setting up different booking forms for Appointment Locations, Groups and/or Categories.

Other

Seats/Spaces
  • You can now set the time of day to reset the booking window limit for Seats/Spaces categories. No more waiting until midnight until the next day’s worth of bookings become available! Head to Admin > Spaces & Equipment > Spaces & Categories > Edit Category > Booking Limits to set the new Rollover Time value.
  • We’ve added a new ‘Check Out’ drop-down selection to set how long after the booking end time a user is allowed to check out of a booking. Navigate to Admin > Spaces & Equipment > Edit Location > Seat Space Check In to set the Check Out value.
  • An additional check in grace period has been added if a slot is booked after the start time AND after the late cancellation window (if set).
  • Honeypot logic has been added to the public booking pages for additional security.
Misc.
  • Rescheduled Appointments with a different user improvements to original booking where the details will now display in the Booking Explorer as to who the Appointment was rescheduled with in the Internal Notes column.
This image has an empty alt attribute
  • The Billing module is now available for all sites! To learn more about the Billing module, check out the following Billing FAQ Springboard.

Upcoming LibCal Training Sessions:

Check out our recorded training sessions, and don’t miss the LibCal release notes on the Springshare Lounge! [Back to Top]

LibApps

LibAuth Authentication User ID Attribute

In a great move for streamlining and reliability, we’ve added the User ID field to our LibAuth Authentication LDAP, CAS, SAML, OAuth2, SIP2, and Self-Hosted (JSON) protocols, which you can use to define your authentication system’s unique User ID field. By choosing to release this information to us, this will pass the unique User ID information into Springshare’s systems that support LibAuth (particularly LibCal). This reduces our reliance on user email address as the primary user identifier, and is particularly helpful in sites where users can have more than one email address.

User ID

Upcoming LibGuides Training Sessions:

Also check out our recorded sessions, and don’t miss out the LibGuides release notes on the Springshare Lounge! [Back to Top]

LibStaffer

  • We’ve added the ability to create a Multi-Schedule widget! You can now display multiple schedules for public viewing in a single widget, making it easy to embed information about multiple staffing calendars in an external site. Please note, widgets can display data from up to 5 schedules. Head to Admin > Widgets & API > Widgets to set up your Multi-Schedule widgets!
  • We’ve increased the font size when printing schedules, to help keep things legible and easy to read. To see this in action head to Schedules from the main menu, select your schedule, click on the Cog/Settings icon and select the Print Page option.
  • We’ve added the ability to include a visibility date range when adding a note to a schedule. When you choose to include a date range, the note you create will only display during the date(s) you indicate, which is helpful for announcements and reminders that only need to be included during a specific time period. To create a note that spans multiple days, navigate to Admin > Notes > +Create Note and set a date range.
  • We’ve improved the ‘Given Up Shift’ email to display which admin user has given up a shift on behalf of another user if the original user who was assigned the shift does not give it up themselves.

Upcoming LibStaffer Training Sessions:

Want to learn how to best use LibStaffer’s features? Check out our recorded sessions, and don’t miss the LibStaffer release notes on the Springshare Lounge! [Back to Top]

LibInsight

Time-Based Sums/Averages for Numeric Fields up to 60 Days

If your custom and shared datasets include numeric fields, good news – the time-based analysis tab can now calculate the hourly sums and averages for these fields for up to 60 days! Previously it was possible to run these averages for up to 7 days, but with this release we’re expanding to support calculating averages and sums for up to 2 months. 🙂 To see this in action, head to a Custom or Shared datasets and select Analyze > Generate Report (use a date range filter up to 60 days) > Time-Based Analysis tab > Select Numeric Field + Hourly Filter and Click “Draw Chart”

Time-Based Hourly Average

Upcoming LibInsight Training Sessions:

Check out the LibInsight release notes on the Springshare Lounge! [Back to Top]

LibWizard

Updates on Post-Submission

This long standing Post-Submission feature was actually “posting” results using the GET method rather than the POST method. We have updated this feature to finally use the correct POST method. We’ve also removed the following POST Formats: Key-value pairs and Comma separated values (CSV). Submissions are now posted using the default JSON object format.

post results to

[Back to Top]

That’s it for this round of updates from Springy HQ. We would like to thank you, our user community, for sharing all your great ideas with us! We love making them a reality and look forward to bringing you many more improvements in 2021. We are always here for you if have any suggestions or questions.

LibCal Seats: Reopening Entire Campuses, Safely

For many of you, you’ve been using LibCal Seats in your libraries for months now. It helped you reopen your buildings, with occupancy restrictions to control how many people were inside at any given time, and it helped you with track & trace protocols with detailed check-in/out functionality.

But what you might not know, is that LibCal Seats is being used beyond the library. Many campus IT departments saw what the library was doing, and said, hey that could work for us! So kudos to your innovation which helps inspire others! FIT uses LibCal Seats to safely reopen their campus labs and studios with a system called Book It. The University of Michigan uses LibCal Seats across their campuses, including for their dining hall – so students can even reserve a seat in the cafeteria

FIT’s Book It webpage with detailed instructions on how to use LibCal Seats to make on-campus reservations.

EDUCAUSE Webinar with The New School

To that end, we touched based with The New School who used LibCal Seats to reopen computer labs, equipment rental spaces, and maker centers. They launched LibCal Seats, campus-wide, in just three weeks. If you’d like to learn how they did it, join us for this free EDUCAUSE webinar, and learn how Kayla and Marcus implemented LibCal Seats campus-wide.

Spread The Word!

Librarians are not only resourceful, but also inspiring. So many of your workarounds, implementations, and projects inspire others within your institution to do the same. You won’t believe how many emails we get from non-libraries saying things like, “We noticed our library on campus was using…. and we’d like to use it too!”

If you think LibCal Seats would be useful for other departments outside your Library or useful for campus or institution-wide deployment, spread the word! Share this handy help guide or forward this blog post along.

Springing Into Action – Librarian Reserve Corps

What another amazing Learning Lab! Last week, Sara Loree and Victoria Messana, volunteer librarians from the Librarian Reserve Corps, delivered an amazing presentation on how they used Springshare tools to put out a call for volunteers, organize those volunteers by location and speciality, and communicate important information with volunteers, researchers, and more. All to help stop the flood of misinformation that was taking place due to the pandemic.

If you missed the webinar, no worries – we’ve got you covered! We recorded the entire session and we have presenter slides for you to download.

Takeaways

  • Using LibWizard and LibCRM to put out a call for volunteers and then organizing those volunteers by speciality, location, etc… to create a really easily searchable database.
  • Creating a LibGuides CMS powered website and then having to revise it as time passed and scope became more defined.
  • Using LibGuides CMS Groups to create public-facing content and internal/private/restricted groups for volunteer intranet information.
  • Using LibAnswers ticketing queues to streamline questions and assigning team leads to specific queues.
  • Helpful tips and takeaways such as creating a style guide, organizational talking points, etc.

Watch Now!

Watch Springshare Learning Lab: Springing Into Action with Librarian Reserve Corp

Upcoming Learning Lab

We’re huge 30 Rock fans and we were immediately drawn to this amazing CR&L article, Ain’t No Party Like a LibGuides Party, Because a LibGuides Party Is Mandatory, because not only is the content amazing but they reference a Liz Lemon quote. I mean, we could not resist. So we contacted the authors and asked them to deliver a Learning Lab in June, and they agreed! So mark your calendars for our next learning lab with UNC Charlotte’s guest speakers Natalie Ornat, Beth Auten, and Reese Manceaux.

Hope to see you there!

Unlock Your LibGuides’ Potential

A few months back, we announced an exciting partnership and integration with Lean Library. With the Lean Library browser plug-in, you can embed your LibGuides right at the point of need. Here’s how it works:

  1. Your patrons download the Lean Library Plugin for their Chrome, Firefox, and other compatible web browsers;
  2. Inside your Lean Library Admin Dashboard – you control which LibGuides display on specific websites;
  3. So, if your patron navigates to scholar.google.com > your Google Scholar Advanced Searching LibGuide pops-up!
  4. Patrons can read, dismiss, and continue on with their Google Scholar searching, with a better understanding on how to get full-text or peer-reviewed results. Talk about delivering library instruction right when they need it!
Google Scholar LibGuide displaying as a pop-up in Chrome via the Lean Library Browser plug-in

Increase your LibGuides Usage

Utah State University launched a pilot program with Lean Library to explore whether or not this integration would increase their LibGuides’ usage. And boy, did it.

They saw a 450% increase in views, in just one LibGuide, during their pilot study.

This is Just the Beginning

We started with LibGuides, but this is just the beginning. We plan on working with Lean Library to integrate LibChat into their browser plugin-in so patrons can not only receive instructional support at point-of-need… but with a simple click, they can get help from your staff right when they need it.

Explore the Lean Library Workflow for LibGuides – Live Webinars

Special guest speaker Jason Folkman from Utah State University will be doing two webinars in May to highlight their Lean Library/LibGuides integration! Lean Library’s Matt Hayes and Daniel Horvath will be on hand alongside Springy Talia to answer any of your technical questions.

Register Today:
(All times listed in US Eastern Time)

We hope to see you there!

Librarian Futures Survey – What Does the Future Hold?

take the survey nowLean Library is looking into the future of the librarian/patron relationship. How can librarians connect with their patrons outside the library? What are the challenges students, researchers and faculty face that librarians could help support? Over the next few months, they’ll be speaking to librarians and academics all over the world to answer these questions. And they want to hear from you!

Thanks for a Great ACRL Conference!

We had such a blast at this year’s ACRL virtual conference. And while we missed seeing all your faces, IRL, it was nice to chat with all… albeit virtually. Some of you swung by to ask questions, others watched our videos and downloaded our brochures. And to those of you that dropped in to leave a thank you note in our live chat, well you made our day.

Winners of the ACRL Giveaway

Probably our favorite part of the conference was picking the winners of our bookshop.org gift card giveaway. If you signed up for our mailing list, you were entered into a drawing to win a free $25 gift card – and we were giving five of them away. If you entered our drawing and were waiting to hear on the winners, we wanted to assure you that yes – we did pick the winners! We believe in true transparency here at Springshare, so we’d like to congratulate the following five winners of our bookshop.org giftcard giveaway! Each bookshop.org purchase supports a local bookstore – and they need our support now more than ever!

  • Kimberly Bailey, University of Pittsburgh
  • Nicole Eckroth, University of Mary
  • Cindy Strong, Seattle Pacific University
  • Judith Riney, Brescia University
  • Naomi Bishop, The University of Arizona

Congratulations winners and happy reading!

Sign-up to Receive Springshare Emails

If you’re like wait, what is the Springshare mailing list? Let us take a minute to clarify! The Springshare opt-in email allows you to receive monthly training enewsletter updates, SpringyNews newsletter, and promotional offers and new product announcements. You can sign-up for all three categories, or pick and choose what you’d like to receive and we promise you – we’ll only email you once a month/category. Don’t miss out on LibGuides tips & tricks in our SpringyNews newsletter, or upcoming training sessions that get filled-up quickly, or our announcements on new Springy tools and features.

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Meet the Librarians Saving Us from the Infodemic

Named Librarians of the Year by Library Journal, Elaine R. Hicks, Stacy Brody, and Sara Loree, founder and co-leads of the Librarian Reserve Corps, are helping researchers stem the tide of fake news during this global pandemic. The Librarian Reserve Corps was created in response to the World Health Organization’s need for timely and accurate COVID-19 research. Elaine, Stacy, and Sara quickly formed a group of volunteers to vet, index, and share literally tens of thousands of resources for the global medical community… all using Springshare tools.

… And We Get to Meet with Them!

Next week, join us for a webinar and meet LRC librarians Stacy Brody and Victoria Messana as they share how they’ve used LibGuides CMS, LibAnswers, LibWizard, and LibCRM to organize volunteers around the world as well as vet and share credible COVID-19 research with the global community.

Register Now

When: Thursday, April 29, 2021
Time: 1:00pm – 2:20pm (US Eastern Time)
Register before it fills up!

We hope to see you there next week, but if you can’t make it – this webinar will be recorded and made available on Springshare’s Learning Lab website.