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LibAnswers Chatbot is Almost Here!

Our exciting new Chatbot functionality is coming January 2023, and will be included as a standard part of the LibAnswers Platform! Chatbot serves as the first point of contact for chat patrons, guiding them through options, and passing them on to a particular resource or staff member as needed. Depending…

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LibConnect Gets 30+ Email Templates!

It’s not easy to create a beautifully designed and mobile-friendly email that engages and excites users. Maybe graphic design isn’t your bag, or you just don’t have the time, what with juggling 52 other responsibilities. But we all know that creating a powerful and captivating email improves engagement. Users are…

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Code Release: LibCal, LibAnswers, LibConnect, LibInsight, LibStaffer, & LibWizard Features Coming Your Way!

These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, November 11, 2022. LibCal Hybrid Events now have the option to track “Actual Attendance” for in-person and online registrants individually. The Event Explorer & Statistics…

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New LibCal Museum & Passes eTicketing Tool

Halloween is finally here and rather than tricks, we’re bringing you some exciting new treats…  eTickets & Museum Passes! Join us for a webinar next month to explore LibCal’s new eTicketing tool and learn how to connect it to your local Museums, Zoos, Archives, Author Readings, or anything that requires…

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Code Release: LibCal, LibAnswers, LibInsight, LibStaffer, LibConnect, & LibWizard Features Coming Your Way!

These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, September 30, 2022. LibCal We’re adding File Upload support to Seats/Spaces and Equipment booking forms! Head to Admin>Spaces & Equipment>Booking Forms>Add or Edit Form to…

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Code Release: LibCal, LibAnswers, LibGuides, LibInsight, LibStaffer, & LibWizard Features Coming Your Way!

These releases are on their way to you next week, and most will be live in all regions by the end of the day on Friday, July 29, 2022. LibGuides and LibApps will be live in all regions by Friday, August 5, 2022 LibCal Users can now set up OAuth…

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Code Release: LibCal, LibGuides, LibInsight, LibStaffer, & LibWizard Features Coming Your Way!

We have another exciting round of updates to share! These are on their way to you next week, and most will be live in all regions by the end of the day on Friday, July 8, 2022. LibCal Heat Maps: We’re excited to unveil our new Heat Map reports! Heat…

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Code Release: LibAnswers Update Coming Your Way!

LibAnswers release is on it’s way to you next week, and will be live in all regions by the end of day on Friday, July 1, 2022. With summer now in full swing, we’ve got some cool features on the way to you in this June release: Operators in chat…

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Code Release: New LibCal, LibAnswers, LibInsight, LibGuides, & LibConnect Updates Coming Your Way!

LibCal, LibAnswers, LibConnect, & LibInsight releases are on their way to you next week, and will be live in all regions by the end of day on Friday, May 27, 2022. LibGuides/LibApps release will be live in all regions by the end of day on Friday, June 3, 2022. LibCal…

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Code Release: LibCal, LibAnswers, and LibInsight Features Coming Your Way!

This week’s release is on its way to you for LibCal, LibAnswers, and LibInsight! These release updates will be live in all regions by the end of the day on Friday, April 22, 2021. To read all of the details regarding these releases, don’t forget to join us in the…

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