Our third and final product demo for the new LibAnswers Chatbot is next Monday, March 20th! In this quick overview, we’ll show you… How Chatbot can serve as the first point of contact for your library patrons with our example Chatbots for different scenarios – you’ll get a feel for how…
The moment you’ve all been waiting for, LibAnswers Chatbot is here! Chatbot can serve as the first point of contact for your chat patrons, guiding them through search options, assisting with finding common FAQs and general library information, and passing them off to live chat operators whenever needed. Depending on the Flows you create, Chatbot can route…
We have lots of exciting updates to share with you in our February release! From our all new Chatbot functionality, to nested subject categories in LibGuides, to better field rule management in LibWizard and accessibility improvements across the board, these releases truly have something for everyone! These releases are on…
Staying On Top of Your Unconventional Collections Whether your library lends board games, checks out passes for discounts to local museums, circulates in-house tech like laptops or chargers, or all of the above, the Lending Hub helps you keep these items organized. During our webinar earlier this week, we showed…
From Library of Things collections to museum passes, LibCal’s Lending Hub makes it easy to manage your library’s unconventional collections. The Lending Hub combines the existing Equipment Booking module with the new Museum Passes & eTickets functionality so you can manage both physical and digital tickets, as well as physical…
Here at SpringyHQ, we can’t believe that December has already arrived! To celebrate the end of another year with our awesome Springy community, we’re bringing you one last release. These releases are on their way to you next week, and will be live in all regions by the end of…
Our exciting new Chatbot functionality is coming January 2023, and will be included as a standard part of the LibAnswers Platform! Chatbot serves as the first point of contact for chat patrons, guiding them through options, and passing them on to a particular resource or staff member as needed. Depending…
It’s not easy to create a beautifully designed and mobile-friendly email that engages and excites users. Maybe graphic design isn’t your bag, or you just don’t have the time, what with juggling 52 other responsibilities. But we all know that creating a powerful and captivating email improves engagement. Users are…
