Here at SpringyHQ, we can’t believe that December has already arrived! To celebrate the end of another year with our awesome Springy community, we’re bringing you one last release. These releases are on their way to you next week, and will be live in all regions by the end of…
Tips for Telling A Story with Data Meet our Customer Experience team members Greg Sigountos and Zinthia Briceño and learn how they’re using data to better understand our users and meet their needs. They’ll discuss tips for collecting data that is meaningful, actionable, and is crucial in helping Springshare deliver…
Our exciting new Chatbot functionality is coming January 2023, and will be included as a standard part of the LibAnswers Platform! Chatbot serves as the first point of contact for chat patrons, guiding them through options, and passing them on to a particular resource or staff member as needed. Depending…
These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, November 11, 2022. LibCal Hybrid Events now have the option to track “Actual Attendance” for in-person and online registrants individually. The Event Explorer & Statistics…
These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, September 30, 2022. LibCal We’re adding File Upload support to Seats/Spaces and Equipment booking forms! Head to Admin>Spaces & Equipment>Booking Forms>Add or Edit Form to…
Whether you’ve been doing chat reference for years or only a few days, this is a SpringySession you won’t want to miss! Springshare chat reference librarians Mimi Pappas and Ven Kontou will share their tips, advice, and takeaways learned over decades of experience. SpringySession: Tips for Delivering Excellent Chat Reference…
Summer is winding down here in the Northern Hemisphere, and we know that means a lot of you are busy prepping for the upcoming semester! As such, we thought we’d throw together a list of SpringyU Blocks that will help guide you through some of the most common topics we’re…
These releases are on their way to you next week, and most will be live in all regions by the end of the day on Friday, July 29, 2022. LibGuides and LibApps will be live in all regions by Friday, August 5, 2022 LibCal Users can now set up OAuth…
One of the hardest parts of the research process is managing, storing, and organizing your research including your personal notes. You know you’ve read an article, ten articles ago, that you need to cite but you can’t remember exactly what article it was – you’ve read so many! And goodness,…
