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Post-PLA Recap: Amazing Guest Speakers & More!

April 16, 2024 | By Talia
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Is PLA actually over?! Our disbelief stems from the fact that we’re still buzzing from the event and feeling like the conference vibrancy and vivacity are still with us! Alas, if only! We had such a great time at this year’s PLA conference in Columbus, OH – overeating (just a smidge) from Bare Burger across the street (I mean, those fries, right?), chatting with so many of you at our booth, and hearing about how you are using Springshare Tools to meet the needs of your patrons. From guest speakers presenting at our booth (recordings linked below) to sessions mentioning…

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Zoom Screensharing in LibAnswers & LibCal: Update to OAuth 2

April 18, 2023 | By Talia
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This blog post is to remind you of an upcoming change Zoom is making to their authentication protocols. This change only affects LibAnswers and LibCal users using the JWT authentication method for integrating Zoom into their LibCal and/or LibAnswers systems. What is Zoom doing? Zoom is turning off the JWT authentication method, which was an available method in LibAnswers and LibCal. Zoom has written posts / announcements about this and…

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Our Ongoing Commitment to Accessibility

April 12, 2023 | By Talia
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At Springshare, we’re committed to accessibility. We continually evaluate our tools for compliance with current regulations and standards, especially as we add new features and make improvements behind the scenes. And because accessibility is a joint effort, we make sure our users have the resources and tools needed to create accessible content in their Springy Tools. To that end, we want to share with you what we’re doing, what we’ve done, and…

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Code Release: LibCal, LibAnswers, LibGuides, LibApps, LibInsight, LibStaffer, & LibWizard Features Coming Your Way!

April 3, 2023 | By Rebecca Reed
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These releases are on their way to you next week, and most will be live in all regions by the end of the day on Friday, April 7, 2023. LibCal and LibStaffer’s updates will be live in all regions by the end of the day on Friday April 14th, 2023. LibCal We’re introducing a new “Agenda” widget view for Events. We’ve added a new feature for copying hours in the…

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Introducing LibWhisper: ASMR for Libraries

March 31, 2023 | By Kirsten

Brain-Tingling Goodness Delivered Straight To Your Ears Springshare’s latest and greatest product – LibWhisper – launches tomorrow, April 1, 2023! We don’t normally launch a new product on a Saturday, but we couldn’t wait to announce it to the world! LibWhisper is a brand new state-of-the-art ASMR tool, designed specifically for libraries. With LibWhisper, you can layer audio clips from our sound library to craft your ideal library setting. Your…

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Post-ACRL Recap: Amazing Guest Speakers & More!

March 24, 2023 | By Talia
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Springys had an amazing time at last week’s ACRL Annual Conference in Pittsburgh, Pennsylvania. Was there a gorgeous river view from the conference hall (if ya know, ya know)? Absolutely. Did we all enjoy some amazing tacos at Condado’s? Also yes. Was everyone bummed to get in their cars or planes to head home? Without a doubt. But the best part about this year’s ACRL conference, aside from the fact…

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One Webinar Left for Chatbot

March 15, 2023 | By Corinne
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Our third and final product demo for the new LibAnswers Chatbot is next Monday, March 20th! In this quick overview, we’ll show you… How Chatbot can serve as the first point of contact for your library patrons with our example Chatbots for different scenarios – you’ll get a feel for how your patrons can interact with Chatbot! Where to design Chatbot flows that answer common questions, connect users to your LibGuides…

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It’s Nearly Time for ACRL! – Find Us at Booth #711

March 10, 2023 | By Corinne
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In less than a week, the Springy Team will be in Pittsburgh, PA, for the ACRL 2023 Conference! Attending in person? Stop by Booth #711 to pick up some Springy swag and chat with us about #LibraryLife. Plus, you’re going to want to carve out some time in your busy conference schedules to catch our flash presentations! We’re bringing you a stellar lineup of Springy experts demonstrating new product features,…

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Are You Heading to ACRL in Pittsburgh, PA?

March 1, 2023 | By Talia
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The last time Springshare attended ACRL was in 2019! We can’t believe it’s been four years (it feels both longer and shorter than 4 years, doesn’t it?!) since we’ve see all your faces. And guess what? We’re looking for guest presenters at the Springshare Booth #711. Learning From Each Other The whole point of attending conferences is to learn from others. To get inspired by what they’re doing and see…

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LibAnswers Chatbot is Here!

February 23, 2023 | By Kirsten
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The moment you’ve all been waiting for, LibAnswers Chatbot is here! Chatbot can serve as the first point of contact for your chat patrons, guiding them through search options, assisting with finding common FAQs and general library information, and passing them off to live chat operators whenever needed. Depending on the Flows you create, Chatbot can route patron questions to specific chat departments, prompt them to create a new LibAnswers ticket, execute a LibGuides or LibAnswers search,…

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Code Release: LibCal, LibAnswers, LibGuides, LibApps, LibConnect, LibInsight, LibStaffer, & LibWizard Features Coming Your Way!

February 17, 2023 | By Juri Kyoya
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We have lots of exciting updates to share with you in our February release! From our all new Chatbot functionality, to nested subject categories in LibGuides, to better field rule management in LibWizard and accessibility improvements across the board, these releases truly have something for everyone! These releases are on their way to you next week, and will be live in all regions by the end of the day on…

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April 16, 2024

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April 9, 2024

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