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First impressions matter, and for libraries, the patron experience starts the moment someone registers for a card. A seamless, efficient process not only welcomes new patrons but also saves valuable staff time. Join us for our February Learning Lab: Using Verify to Simplify Library Card Sign-Ups and Renewals, where guest speaker Amber McLain will share how the Lakeland Library Cooperative enhances the registration process with automated account creation and card renewals using Patron Point’s Verify program. Amber, the Member Services Manager for the cooperative, oversees patron-facing technology that supports 41 libraries across eight counties in Michigan, serving more than 150,000…