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October is a Cybersecurity Awareness month, so we want to use this opportunity to remind everyone that Cybersecurity is a shared responsibility. Below are some of the things we do to help minimize the risk of cyber attacks on Springshare’s infrastructure and software. You’ll also find recommendations that you – our customers – should do to help minimize the risk. Institutions, companies, universities, schools, libraries… everyone is at risk these…

If you’ve ever attended a Springshare training session, posted in the Lounge, or written to our Support Team, you know that Springshare customer service goes above and beyond! We may use a lighthearted tone, but the fact of the matter is that we take customer service very seriously here. And so, we’re taking the opportunity to celebrate National Customer Service Week! Please note, we’ll be taking some time to celebrate…

We’re proud to announce that we’ve completed a System and Organization Controls (SOC) 2 Type II audit. This rigorous, independent assessment of our internal security controls serves as validation of our dedication and adherence to the highest standards for security, confidentiality, and privacy.  This is an important milestone for our small company, but is in no way an end to our commitment to our customers and the security of their data….

A few months ago we published a post about ways to stay informed about Springshare. The post outlined all of our communication channels including email newsletter options, our blog, social media channels, and the user-driven Springshare Lounge. Rounding up all of our communication options made us stop and think – how are we doing? Help us reach you better, take a quick survey! If you’ve attended one of our training…

Two years ago, we set out to build a new and improved Springshare Lounge. The Lounge Team wanted to create a community space that would empower Springshare users like you to collaborate, share innovative ideas, and help each other online. With over 3,000 users, 1,000 discussions, and 2,500 comments to date, we’d say the Lounge has been a success! Any Springshare user can join, but you need to register with…

If your summer has been like ours – it’s quite literally flown by. Here at Springy HQ, we blinked and it’s suddenly September! We know that if we’ve been busy, then our librarian and educator friends have been twice as busy. Whether you’re swamped with summer or back-to-school projects or taking some well deserved time-off, there’s a good chance you’ve missed some Springshare webinars with all the work, and life, kerfuffle….