Offering a chat reference service is a great way to give real-time, personalized, reference services to library users. It helps patrons who are unable (or too uneasy) to enter a building or visit a desk to ask for help. Virtual chat reference is an accessible extension of your library’s reference…
Do any of the scenarios sound familiar? Do you only want registered card holders or students/faculty to launch a LibChat? Are you a hospital, government, or law library needing to restrict access to your LibAnswers FAQs to only your authorized list of patrons? Do you want to restrict your LibAnswers…
We’re thrilled to bring you all new updates for Fall! These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, November 19, 2021. LibCal We’ve added a new “Integration Status” report, so Admins can see…
These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, October 8, 2021. LibCal Mapping Tool Updates – we’ve added a natural delineation between “maps within the current location” and “maps at other locations” when…
These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, August 13, 2021. We have so much to share with you about this release it’s almost too much to put into a single blog post…so…
June is here, and we’re so excited to bring you a bevy of new features! From our new interactive mapping tool in LibCal, to introducing LTI 1.3 support in LibApps, to chat stability improvements and a full ticket JSON export in LibAnswers, we truly have something for everyone! These releases…
Named Librarians of the Year by Library Journal, Elaine R. Hicks, Stacy Brody, and Sara Loree, founder and co-leads of the Librarian Reserve Corps, are helping researchers stem the tide of fake news during this global pandemic. The Librarian Reserve Corps was created in response to the World Health Organization’s need…
These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, April 9. Read about LibCal | LibAnswers | LibApps | LibStaffer | LibInsight. LibCal Interactive Seat/Space Mapping Our interactive Seat & Space booking module is…
