Can you believe that we are only seven weeks away from 2023?! It seems like this year, the weeks were long, but the days were short. If you read our October blog post celebrating our Support Team during National Customer Service Week, you’ll know that Springy Support has been busy,…
These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, November 11, 2022. LibCal Hybrid Events now have the option to track “Actual Attendance” for in-person and online registrants individually. The Event Explorer & Statistics…
Last month we published a blog post asking folks to take a few minutes to fill out a communication survey – telling us how you want to hear from us, what you like about our current communication, and what you don’t like! Plus, if you filled out the survey, you…
We are thrilled to announce that starting this week, we will be offering live and recorded training sessions in Spanish. The Springy Team and our dedicated users may feel like a small community, but we’ve grown considerably since the very first LibGuides install back in 2007. In fact, Springshare Tools are…
October is a Cybersecurity Awareness month, so we want to use this opportunity to remind everyone that Cybersecurity is a shared responsibility. Below are some of the things we do to help minimize the risk of cyber attacks on Springshare’s infrastructure and software. You’ll also find recommendations that you –…
If you’ve ever attended a Springshare training session, posted in the Lounge, or written to our Support Team, you know that Springshare customer service goes above and beyond! We may use a lighthearted tone, but the fact of the matter is that we take customer service very seriously here. And…
We’re proud to announce that we’ve completed a System and Organization Controls (SOC) 2 Type II audit. This rigorous, independent assessment of our internal security controls serves as validation of our dedication and adherence to the highest standards for security, confidentiality, and privacy. This is an important milestone for our small…
A few months ago we published a post about ways to stay informed about Springshare. The post outlined all of our communication channels including email newsletter options, our blog, social media channels, and the user-driven Springshare Lounge. Rounding up all of our communication options made us stop and think –…
These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, September 30, 2022. LibCal We’re adding File Upload support to Seats/Spaces and Equipment booking forms! Head to Admin>Spaces & Equipment>Booking Forms>Add or Edit Form to…
Two years ago, we set out to build a new and improved Springshare Lounge. The Lounge Team wanted to create a community space that would empower Springshare users like you to collaborate, share innovative ideas, and help each other online. With over 3,000 users, 1,000 discussions, and 2,500 comments to…
