The moment you’ve all been waiting for, LibAnswers Chatbot is here! Chatbot can serve as the first point of contact for your chat patrons, guiding them through search options, assisting with finding common FAQs and general library information, and passing them off to live chat operators whenever needed. Depending on the Flows you create, Chatbot can route…
MIAMI (February 15, 2023) – Springshare is excited to announce the new LibAnswers Chatbot functionality, launching next week with general availability to all worldwide customers by the end of February. LibAnswers Chatbot can serve as the first point of contact for chat patrons, guiding them through search options, assisting with…
From Library of Things collections to museum passes, LibCal’s Lending Hub makes it easy to manage your library’s unconventional collections. The Lending Hub combines the existing Equipment Booking module with the new Museum Passes & eTickets functionality so you can manage both physical and digital tickets, as well as physical…
The Springy Team is heading to the ALA LibLearnX in New Orleans, LA (Booth #913) from Friday, January 27th – 30th, and we can’t wait to see you there! We have a great lineup of flash presentations from Springy experts, plus two guest speakers! Trevor Smith from Douglas College will…
We’re over a week into 2023, and the hustle and bustle leading up to the new year is starting to feel like a distant memory. We know it can be hard to get back into the swing of things after time away so here are a few tips that may…
The end of the year is a busy time for all of us! Whether you’re wrapping up the end of the semester or just trying to make it through the season, we want to make prepping your Springshare tools for staff vacations and shifting hours as easy as possible. Wondering…
Have you heard? The Springy Team is expanding, we’re adding an additional person to our Marketing Team! If you have a background in libraries / marketing / graphic design / working with Springshare tools, this might just be the role for you. From writing blog posts to leading webinars, our…
Our exciting new Chatbot functionality is coming January 2023, and will be included as a standard part of the LibAnswers Platform! Chatbot serves as the first point of contact for chat patrons, guiding them through options, and passing them on to a particular resource or staff member as needed. Depending…
Halloween is finally here and rather than tricks, we’re bringing you some exciting new treats… eTickets & Museum Passes! Join us for a webinar next month to explore LibCal’s new eTicketing tool and learn how to connect it to your local Museums, Zoos, Archives, Author Readings, or anything that requires…
