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New Year, New Springy Tips!

We're over a week into 2023, and the hustle and bustle leading up to the new year is starting to feel like a distant memory. We know it can be hard to get back into the swing of things after time away so here are a few tips that may save you some time and frustration as you check items off your January to-do list. 

1. Utilize the LibCal Email Queue

Planning programs and coordinating appointments is a lot of work! On top of all the actual planning, worry about email notifications is probably one of the last things on your mind on a busy day. Even so, we've all been in a situation where a patron calls, complaining that a registration or reminder is mysteriously absent.

Here's a tip for when you run into an email notification mystery: Admin users can see records of emails sent from their LibCal system! In addition to viewing the list of all emails sent, Admins can view information about the delivery status of each email.

Getting there is easy! From the Email Queue tab of the System Settings, you can search by the status or type of email, as well as the date or email itself. Simply select or type in the limiters, press "Go," and you'll see a list of matching results.

LibCal email queue

2. Understand Your LibGuides Homepage Stats

Statistics are a popular topic for our Support Team every January, and with good reason! Whether you have a specific collection schedule or are curious to see how your LibGuides performed over the past year, the built-in statistics can provide a ton of information. But sometimes they can cause confusion too, like when you check the guide views on your LibGuides Homepage on January 3rd and find that the numbers are much lower than expected.

What's the deal? The "Views" number for each guide on your LibGuides Homepage resets every year on January 1st.

Why? We had a lot of requests for it! Naturally, your oldest guides have the most total views. Resetting the count each year allows newer guides to rise to the top of the currently "popular" list.


3. Set a LibAnswers Auto-Reply

ICYMI, LibAnswers users can now set up auto-reply confirmation emails to go out during set periods of time at the queue level! This new feature is perfect for holiday closures or periods of irregular hours like spring or summer break. Setting up an auto-reply for a specific period of time is easy. Here's how you do it:

On the Email tab for the queue you want to set up automatic email confirmations for, scroll down to the Email Auto Reply panel. From there:

  1. Go to Admin > Queues > Click the Edit Queue icon in the right-hand column > Select the Email tab
  2. In the Email Auto Reply section, set the radio button to Active.
  3. Select Active When Scheduled
      • After the end date for the scheduled range, the email confirmation will no longer be sent.
  4. Click Save.

Bonus Tip: Succession Planning is Key

This is a great time to clean up your LibApps site accounts and plan for future transitions! Our Training Team has a succession planning session coming up on Tuesday, February 7th, at 1pm.

This quick training for Admin users will cover what you can do now to make sure your colleagues or successor has everything they need to continue maintaining your LibGuides, LibCal, LibAnswers sites, and other Springy tools.

We hope our tools continue to help you stay organized and productive in 2023 - here's to another year of Springy Tips & Tricks!

-The Springshare Team

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