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LibAnswers Chatbot is Here!

The moment you’ve all been waiting for, LibAnswers Chatbot is here! Chatbot can serve as the first point of contact for your chat patrons, guiding them through search options, assisting with finding common FAQs and general library information, and passing them off to live chat operators whenever needed. Depending on the Flows you create, Chatbot can route…

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Springshare Announces LibAnswers Chatbot

MIAMI (February 15, 2023) – Springshare is excited to announce the new LibAnswers Chatbot functionality, launching next week with general availability to all worldwide customers by the end of February. LibAnswers Chatbot can serve as the first point of contact for chat patrons, guiding them through search options, assisting with…

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Catch a Sneak Peek of LibCal’s Lending Hub Functionality!

From Library of Things collections to museum passes, LibCal’s Lending Hub makes it easy to manage your library’s unconventional collections. The Lending Hub combines the existing Equipment Booking module with the new Museum Passes & eTickets functionality so you can manage both physical and digital tickets, as well as physical…

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