Meet the newest member of the Springshare Suite of tools! Patron Point, a fully featured email marketing automation platform, helps your library to onboard new patrons, engage current users, and reinvigorate inactive patrons by sending highly personalized emails. Next week, we’re hosting two webinars to show you how to use…
MIAMI, FL (November 3, 2023) Springshare announced today that Spokane County Library District in Spokane, Washington (https://www.scld.org/), has brought on the Patron Point engagement platform to bolster its vision to create an engaged community that learns, works, creates, and thrives together. Spokane County Library District plans to send automated emails…
As the crisp autumn leaves fall and the nights grow longer, two vibrant and culturally rich celebrations come to life, each with unique charm and significance. Halloween, celebrated on October 31, conjures images of costumes, jack-o’-lanterns, and trick-or-treating, while Día de los Muertos, observed from November 1 – 2, paints…
These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, November 3, 2023. LibCal We’re excited to announce our partnership with RemoteLock! RemoteLock users can now sync their individual LibCal spaces with RemoteLock’s access technology….
Affirming Springshare’s Commitment to Data Security and Privacy MIAMI (October 17, 2023) – Springshare, a leading cloud software vendor for libraries, is pleased to announce that it has successfully achieved SOC 2 Type II compliance for the second year in a row. The SOC 2 information security audit is a recognized…
Ahh, October, a month for cozying up with a toasty beverage, a good book, and a fluffy blanket (and, for the non-allergic among us, an even fluffier pet). Sadly, you probably can’t achieve this dream scenario during work hours, so we’re bringing you the next best thing: some stress-free professional…
MIAMI, FL (October 13, 2023) Springshare announced today that Chatham Area Public Library (CAPL), in Chatham, Illinois (https://www.chathamlib.org/), has selected the Company’s patron engagement platform to support its vision of being the center of community life where all come to discover, learn, and connect. Employing Patron Point, Chatham Area Public…
Get Ready to Read Your Patrons’ Minds We’re thrilled to launch the brand-new Net Promoter Score℠ (NPS) Module, available as an add-on upgrade to LibAnswers starting October 23, 2023! NPS® elevates your LibAnswers customer service platform by allowing you to gauge user satisfaction across your institution. You’ll have the tools…
National Customer Service week is October 2 – 6, and we are celebrating! If you’ve ever attended a Springshare training session, posted in the Lounge, or written to our Support Team, you know that Springshare customer service goes above and beyond! So we’re taking this time to celebrate the amazing…
