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Talia Richards-Resendes
Vice President of Marketing


Spokane County Library District implements Patron Point®

MIAMI, FL (November 3, 2023) Springshare announced today that Spokane County Library District in Spokane, Washington (, has brought on the Patron Point engagement platform to bolster its vision to create an engaged community that learns, works, creates, and thrives together.


Spokane County Library District plans to send automated emails to library users with highly targeted messaging to aid in their mission to provide resources, experiences, and places that empower people to learn, explore, and succeed.

Serving a community of over 326,000 residents, Spokane County Library District offers events and workshops for all ages. They also have a well trained staff ready to help patrons seeking information both in their catalog and online digital resources. For community members who can’t make it to the library, they can enjoy regular stops from the library’s mobile service to childcare centers and retirement homes.

To accompany a vast selection of in-person and online resources, SCLD offers services such as a free online adult high school program, museums and cultural passes for near-by destinations, and an entire library of tech gadgets and household items available to check out.

About Springshare  

Springshare software helps libraries engage with their communities and deepen relationships with users. Our SaaS suite is used by over 7,500 libraries in 105 countries around the world.  

About Patron Point® 

Patron Point is a fully featured patron relationship management system that helps public libraries around the world attract, onboard, inform, engage and retain library customers through targeted marketing and automated engagement. Libraries can benefit immediately from a foundation of Proven Programs™ or create their own workflows that are customized to their unique user communities and needs. More information on Patron Point can be found at 

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