Affirming Springshare's Commitment to Data Security and Privacy
MIAMI (October 17, 2023) - Springshare, a leading cloud software vendor for libraries, is pleased to announce that it has successfully achieved SOC 2 Type II compliance for the second year in a row.
The SOC 2 information security audit is a recognized industry benchmark for customer data protection and operational standards. Springshare’s continued SOC 2 compliance, affirmed by an independent auditor, demonstrates the company’s commitment to its customers through its implementation of best-in-class privacy and security practices.
"At Springshare, everyone works together to stay security conscious and take action to align with best practices in data privacy," said Slaven Zivkovic, Springshare Founder and CEO. "Privacy and confidentiality are key principles of library service; as a library-centric platform, Springshare is deeply invested in upholding these values and protecting the data of our library clients and their patrons. Our SOC 2 recertification reaffirms this commitment."
The Springshare team collaborated with auditors over several months to confirm that the company met the necessary requirements for continued certification. Springshare's SOC 2 compliance sets the foundation for pursuing further data security certifications; the company is in the process of aligning its policies and workflows with regards to product development, data privacy, and cybersecurity to achieve StateRAMP compliance and, down the line, FedRAMP compliance. Springshare will continue to hold its internal security operations and controls to the highest standards, ensuring that clients can feel confident in their use of the full suite of Springshare products.
Security of client and patron data is vitally important at Springshare. For more information or to access Springshare's SOC 2 report, Springshare customers may reach out to the Springshare Support team.
About Patron Point
Patron Point is a fully featured patron relationship management system that helps public libraries around the world attract, onboard, inform, engage, and retain library customers through targeted marketing and automated engagement. Libraries can benefit from a foundation of Proven Programs™ or create their own workflows that are customized to their communities and needs.