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End of Year Prep and Springshare Holiday Schedule

We know that many of you are busy wrapping up the semester and planning for upcoming holiday closures. You’re figuring out how best to communicate schedule changes to your patrons, accommodate staff time off, and update your hours and availability for 2025. Don’t fret – Springshare has you covered! ‘Tis the Season for Changing Schedules With the holidays rapidly approaching, you’re likely making plans for when your library is closed or has reduced hours of operation. For a step-by-step plan to get your LibAnswers, LibCal, and LibStaffer ready to go for your staff and patrons, check out this Springboard Tutorial. We…

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Always Online! Library Chat + Global Cooperative = True 24/7 Service

It’s clear that online learning is becoming a larger part of the student experience so it’s important for the library to keep pace with this trend. It’s been shown that access to the library increases the likelihood of student success. So when patrons need to chat with a librarian online, you don’t want to miss the opportunity to engage with them! It’s great for the patron and great for the library,…

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Introducing the New (and Improved!) Springshare Lounge

In case you missed the big announcement in our July SpringyNews edition, we launched a new and improved Springshare Lounge! In this ‘new normal’, we wanted to improve opportunities for Springy users to communicate with each other, share how they’re using Springshare tools, and leverage localized expertise. Since its official launch nine weeks ago on July 27, the Lounge now has over 950 users posting a total of 123 discussions…

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How They Did It: Gwinnett Technical College Welcomes Fall 2020 with LibCal Seats

2020 has been a difficult year, for sure. Most of us are likely ready for it to end so we can flip a page of sorts. However, for the world of Academia, Fall is kind of a new beginning. This fall every student in the country is starting a new year – the academic year – some for the first time and some for their final year of college. This…

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Pickup Manager: Coming Early October!

We’ve been hinting, alluding, and finally we officially announced yesterday that we’re releasing the Pickup Manager for scheduling and communicating holds pickup! This newest tool is coming early October, and is designed to streamline your holds pickup workflows and empower patrons to pick up their library items quickly and safely at their convenience – per COVID-19 guidelines and beyond, too! Key Points about the Pickup Manager: Fully integrates with your…

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LibCal Mini-Release: Create Multiple-Hour Blocks to Facilitate Cleaning

This release is on its way to you this week, and will be live in all regions by the end of the day on Friday, September 18. Spaces Locations: Multiple-Hour Blocks Help Facilitate Cleaning Our pandemic new normal necessitates designated cleaning times to sanitize spaces and seats in between bookings. To facilitate this, we’ve added updates to the Weekly Hours Templates in Spaces/Seats & Equipment! You can now allow for…

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[UPDATED] Important Browser Notices & Updates

In today’s post, we’re bringing you some important notices about your Internet browsers… specifically Internet Explorer 11 and Chrome. Since Springshare tools are hosted in the cloud and are accessed by web browsers, if you or your patrons are using either of the above browsers… it will affect your day-to-day usage of these tools. Updated Sep 10, 2020 – we updated the section below on LibAnswers and IE11 compatibility. Updated…

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We’re Hiring!

We’re ready – and excited – to hire some new Springys for our Customer Support, Tech, and Sales teams! 🙂 Have you ever thought about joining the Springshare crew? Know someone who would make a great Springy? We’re looking to hire some customer-focused folks who enjoy learning and sharing, are clear communicators, and thrive in a remote, work-from-home environment. Customer Support Specialist (entry-level)(Closed to accepting new resumes at this time.)…

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LibCal Release: TimeZone Support and Zoom OAuth Coming Your Way

This release is on its way to you this week, and will be live in all regions by the end of the day on Friday, August 28. Set Your Time Zone (Appointments, Calendars, & Events) Given 2020’s constantly-changing environment, we continually look to improve the virtual appointment and event booking/viewing experience.  We have updated the Appointments, Calendars, and Events so that you can set and view your local time zone….

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How They Did It: Reopening at the University of Hull Library

Recent news and everyday events are showing us over and over again that this week’s plan may no longer be next week’s plan. This makes life… difficult. More than difficult! Especially for those directly in charge of not only keeping themselves and their loved ones healthy and safe but also hundreds or thousands of others as well. While no two reopening plans will look the same, many of the folks…

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ICYMI: Using LibGuides to Support Racial Justice & Create Inclusive Communities

During these frenetic times, it’s easy to miss an email or overlook an article you’d normally love to see. And while it’s the weekend.. almost… before our brains check out for the week, we wanted to highlight a few recent must-sees from the Springy community. If you have ten, or better yet, 30 minutes, we highly, highly recommend taking a look! Must-Read: SpringyNews Article by Twanna Hodge In case you…

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