Archive for Accessibility

Code release: New LibCal, LibGuides, LibWizard, LibStaffer, LibAnswers, and LibCRM Features

It’s finally summer here in the northern hemisphere, and we’re enjoying every second of it! Even with the warmth and sunshine trying to distract us, we stayed focused in order to bring you a whole new round of awesome updates to your Springy products…though we may have taken some frisbee and badminton breaks. 😉

These releases (with the exception of LibAnswers and LibWizard) are on their way to you this week, and will be live in all regions by the end of the day on Friday, June 28. LibAnswers will be released next week, and will be live in all regions by the end of the day on Friday, July 5. LibWizard’s release is delayed; please see that section for more info.

Read about: LibCal | LibGuides | LibWizard | LibStaffer | LibAnswers | LibCRM

LibCal

Billing

We’ve continued work on our billing module to further enhance its power and flexibility.

In Person Payments
  • Send an email or print out a receipt when accepting an in-person payment, so patrons have a record and verification that their payment was received.
  • Override the cost of a booking or registration before accepting an in-person payment.
  • Apply discount codes.
  • Refund an in-person payment.
  • Regular users now have access to accept in-person payments.
Misc. Fixes
  • We’ve corrected an issue where the ‘Booking Payment Details’ modal would not print correctly.
  • We’ve modified equipment charges showing as space booking charges to display as the correct type of charge. Head to Admin > Billing Charges to see the correct status displayed.

Appointments

  • Tired of adding the same directions whenever you add Availability? Well, we’ve got you covered with our new default ‘Directions’ field! Head to Appointments > My Settings and fill out the Directions field in the Appointment Settings area. These default directions can still be overridden when setting up Availability. So you can set up the directions you use most often as your default, but still route people to a different place for certain appointments, if necessary.
  • A new email notification was created to alert an admin user when an appointment of theirs is cancelled by a different admin user in the system.
  • We’ve separated the booking type / duration selection available on the admin side when creating an appointment. The available times are split into those that are supported and not supported for the user (“Other Categories in this System”) based on the group(s) they belong to in the system. However, the non-supported types will still be available for selection. Head to Appointments and then the ‘My Appointments’ tab to see the appointment duration split when creating an appointment.
  • We’ve disabled the drop-down selector on the public appointment booking page if only one time duration is currently available for selection.
  • We’ve added a new email tag to the ‘Confirmation Email to Patron’ template that can be used to include the booking form responses in the appointment confirmation email that gets sent to a patron.  Go to Appointments > My Settings to make use of the new {{{FORM_FIELDS}}} tag.
  • We’ve corrected an issue where the ‘Date’ icon on the admin Home page for upcoming appointments would display the wrong date if the system date was set to the DD/MM/YYYY format.
  • We’ve corrected an issue where emails were not being received by the person who the appointment was scheduled with when a patron canceled.
  • The patron search in the Appointments Booking Explorer now returns results for full name searches.

Events

  • We’ve made further modifications to the search logic in place for both the public page event search and admin side Event Explorer to return more relevant results to the top of the results list.
  • We’ve corrected an issue where recurring events were losing their ‘Location’ if the recurring event series was edited after its creation.
  • We’ve corrected an issue with space booking conflicts where a recurring event series was not displaying the correct location for any instance of the event series where it overlapped with a single day event already booked for the location set for the recurring event series.

Equipment & Spaces

Question/Answer Rules
  • The Equipment and Spaces booking form now supports conditional question and answer logic! Display another question or perhaps just some text based on the response given by the patron for any drop-down or radio button question you add to your booking form. Head to Admin > Equipment & Spaces > Booking Forms to set up your question / answer rules today!

Other Features
  • Building upon last release’s awesome feature that displayed which user cancelled a space booking, the Spaces Booking Explorer now also shows this info if a booking was cancelled from an event. Go to Spaces > Booking Explorer to see who cancelled space bookings through events!
  • The Spaces Booking Explorer’s export now includes the users’ names & dates of cancellations. Head to Spaces > Booking Explorer to make use of exporting these new fields via the ‘Export’ button.
  • There’s a new email alert for when a patron cancels an equipment and/or space booking. Head to Admin > Equipment & Spaces and edit a location. On the ‘General’ tab, there is a new edit text entry field labeled ‘Patron Cancellation Email’, where you can enter the email addresses of who you want to receive these notifications.
  • We’ve added Group Name support to the formAnswers parameter for /space/bookings API endpoint.
  • An .ics calendar file is now attached to all space booking confirmation emails.
  • If you have 2-step verification enabled for a Location (which requires the patron to click a link in their email to verify / confirm the booking), you can now help them out and confirm it on their behalf on the Admin side of the system! Head to Spaces > Availability and find / click the Tentative booking. You’ll see a new “Confirm Booking” button at the bottom of the Booking Details area.
Fixes
  • We’ve corrected an issue with the ‘To Date’ when creating a new daily equipment booking from the API.
  • We’ve corrected an issue on the public equipment booking page: equipment items that come sequentially after one that was set to inactive/broken in the database now properly display.
  • We’ve fixed an issue where checking in a banned user’s item from the overdue tab was still showing the user as banned for having item overdue.
  • We’ve corrected an issue where entering payments information for equipment fines was allowing a value to be entered greater than the value of the fine.
  • If a master item has model info populated, that now displays on the public check out page for child items, too.
  • We’ve corrected an issue where there was an extra empty bullet point in the bookable equipment list view on the public page, at the end of each categories’ equipment listing.
  • We’ve fixed an issue where in a recurring space bookings series, if the last booking was cancelled, the space booking form could not be edited.
  • We’ve corrected an issue where a patron can cancel an equipment booking after the item has been checked out to them via the link in the confirmation email.

Hours

  • If a location has a URL defined, the hyperlink will now display in the corresponding hours widgets.
  • We’ve fixed an issue where, on the day that Daylight Savings Time starts, any closing hours that were set to 2:00am would display as 3:00am for just that day.

Upcoming LibCal Training Sessions:

Also check out our recorded sessions!

[Back to Top]

LibGuides

Globalized LibGuides Community site

Are you looking for some international LibGuides inspiration? Want to know what the Brits have written about Harry Potter, or what the French have to say about Bastille Day? Now you can! With this code release, we are internationalizing the LibGuides community site. Whether you’re searching for Guides, Institutions, or Librarians, your results will be gathered from all over the globe.

Faster stats reports

Another improvement in this release brings you your statistics—blazingly fast! We’ve redone the back end of LibGuides Homepage, Guides, and Assets statistical reports so that this vast amount of data can be analyzed and brought to you much faster, just in time for fiscal year statistics season! Just head over to any of these statistical reports, and run them to your heart’s (or your admin’s) content: Homepage; Guides; Guides > Assets; Assets > All Assets

Accessibility fixes

We’ve made sure that screen readers can access and read the pop-up guide information available on your system and group homepages.
screenshot

  • We added ARIA text in the pop-up guide information on homepages so that screen readers can access the last updated date and number of views appropriately.
  • We’ve addressed contrast issues with the default colors of the navigation pills on system and group homepages.
  • We added an ARIA label to the search box on system and group homepages.
  • We added a language key for the screen-reader text for the pop-up guide information icon on system and group homepages. It reads “View guide information,” but if you would like to customize it, go to Admin > Look & Feel > Language Options > Customize > Homepage (or Groups). If you would like to add this key in another language, please contact support and include your default translated phrase.
  • We’ve added appropriate landmarks for breadcrumbs so that screen readers encounter these as a navigational element.*
  • We’ve changed the ARIA label for the “Back to Top” element that appears on longer pages, so that these are accessible to screen readers.*

* If you use custom templates, you’ll need to update your templates to see these changes:

For this element: Look for this: And replace it with this:
Breadcrumbs <div id=”s-lib-bc”>         {{breadcrumbs}}
</div>
<nav id=”s-lib-bc” aria-label=”breadcrumb”>{{breadcrumbs}}</nav>
Back to Top <a href=”javascript:void(0);” onclick=”jQuery(‘html, body’).animate({scrollTop: 0}, 750);” title=”Back to Top” aria-label=”Back to Top” aria-hidden=”true”> <a href=”javascript:void(0);” onclick=”jQuery(‘html, body’).animate({scrollTop: 0}, 750);” title=”Back to Top” aria-label=”Back to Top”>

Smaller fixes and features

  • Target the “Email Me” button in profile boxes with CSS.
  • All blog pages (system blog and guide blog pages) will now show the most recent 10 posts. To see the next 10 posts, click “Older Posts” at the bottom of the page.
  • Databases hidden from the public view no longer come up in guide page search results.
  • We removed the ability to set a password for a new account. For security reasons, and to bring LibGuides in line with other Springy apps, all new accounts must use the Reset Password link to receive a link to set their password. If you’re an admin and need to set a password for someone, no problem, just go to LibApps > Admin > Manage Accounts > Edit that account to change it. You can change your own password by clicking on your email address at the top-right of the screen. You must know your current password for this to work.
    screenshot
  • If you have a custom domain, and your domain includes a CAA record, we indicate this in the help text on the Certificates and Domains page. A CAA record can prevent us from obtaining a free Let’s Encrypt certificate for your custom domain. Use this tool to see whether letsencrypt.org is listed in your CAA record. If so—no problem! If not, you’ll need to contact your IT department (if that’s not you) to either get this added, or to purchase custom certificates for your domain.
  • We updated the FAQ link on the Reset Password page.
  • We disabled the Source button in the Rich Text editor for accounts leaving blog comments and discussion board replies.

Upcoming LibGuides Training Sessions:

Also check out our recorded sessions!

[Back to Top]

LibWizard

Update: As excited as we are to get you these awesome new LibWizard features as quickly as possible, we’ve found we need a little extra time to ensure that everything works smoothly with both the LibAuth integration and the Certificate of Completion. These new features and fixes will go out in early August instead. While we regret the delay, we know you’ll appreciate the extra time and care we put into these features once you’re using them!

LibAuth Integration

LibAuth integration is coming soon! If you subscribe to the full version of LibWizard (i.e., you can create Forms, Surveys, Quizzes, and Tutorials in your system), you can put any form, survey, quiz, or tutorial behind a login, allowing only users at your institution to access it. Once a patron is successfully authenticated, their name and email address can also be automatically populated in to fields in your form (etc.).

To use this new feature, first make sure you have a LibAuth configuration for your institution’s authentication system set up in LibApps. (LibAuth Documentation) Once that’s set, go to LibWizard > Admin > System Settings > Advanced > Enable LibAuth Integration. Click the word Disabled to change it to Enabled, then select the configuration(s) you want to use. Click Save. Now you’re ready to use it on forms, surveys, quizzes, and/or tutorials!

While editing an item, go to Quiz Options > Basic Info > Enable LibAuth Authentication and choose the authentication config you want to use from the dropdown. If you’d like to map users’ name and email to fields in the form (etc.), select the fields to map them to in the “Map user info to fields” section just below the LibAuth option.

This is a just the beginning! LibAuth integration opens up a floodgate of potential new and exciting features, like only allowing a user to take a quiz once or allowing users to save a tutorial and continue where they left off at a later time. Make sure you sign up for blog notifications (top right side of the page) so you’re one of the first to know about new integrations!

Don’t subscribe to the full version yet, but interested in finding out more? Check out our guide on the differences between LibWizard and LibWizard Lite, then contact our amazing Sales team for a trial / pricing information!

Certificate of Completion for Quizzes and Tutorials

Create a Certificate of Completion that users can save, print, or email after they have completed a quiz or tutorial! Customize the certificate through the use of tokens, which automatically fill in the appropriate data for that item. Available tokens include the name of the quiz/tutorial, the library name, date, and grade.

Enable Certificates of Completion by checking “Display Certificate of Completion” on the quiz/tutorial’s “Thank You” screen. Once that’s been checked off, you’ll go to the “Certificate of Completion” tab to customize it.

Other Features & Fixes

  • Randomize Quiz and Tutorial Questions
    Make quizzes and tutorials more robust and deter copying by randomizing question order.
  • Re-Ordering choices and options
    Need to change the order of choices in dropdown or checkbox fields? No problem! Just drag options around in whatever order you choose.
  • Allow multiple answers in Grid questions
    Make grid behave like checkboxes: allow multiple answers per row!
  • Progress bar for Forms, Surveys, and Quizzes
    You can now enable the progress bar so users can track how far along they are, just like you can in Tutorials.
  • New button/modal widget
    Want to add your Form, Survey, or Quiz to a webpage, but don’t want to embed it right in the page because it takes up too much space? No problem! Use this new widget to add a button to your page, which pops up a modal window when clicked.
  • Various bug fixes and improvements
    • Reports: Filtering submissions was reworked to more easily filter through a lot of data.
    • Concurrent editing check: if you click save for an item that was edited by someone else after you initially opened it, you’ll get an error message instead of overwriting their change.
    • Want to right click a link for a form or report and open it in a new window? Go for it – now you can.
    • Various accessibility fixes.

Upcoming LibWizard Training Sessions:

Also check out our recorded sessions!

[Back to Top]

LibStaffer

Shifts by Position

We’ve taken the power of shift assignments to the next level by allowing for designating positions required to fill a shift. Optimize your scheduling workflow by defining positions and assigning them to both user accounts and shifts. Position assignment considerations are supported in both autoscheduler and manual shift assignments. Head to Admin > Schedule Settings > Name & Info to enable this feature.

Integration of LC Hours

Now you can link the LibCal hours module with LibStaffer schedules! If a schedule is linked to a library or department from the LibCal hours module, when creating shifts, the shift details page will display the opening to closing hours of the library or department the schedule is linked to for help in determining if the shift that is being created or edited will fall outside of the opening and closing hours.

Multi Date Picker for Shift Creation

By popular request we’ve added a multi date picker when creating shifts. This new multi date picker will accommodate scenarios where a recurring shift needs to be set up but there is not a consistent recurrence pattern. Go to Schedules from the Main Menu Navigation Bar and create a shift to use the new multi date picker.

New Shift Claim Period Options

We’ve added three new claim period options for shift claiming (when enabled for a schedule). Set a schedule to allow shift claiming as far out as 8, 12, or 16 weeks. This will provide greater flexibility especially for full semester schedulers. Navigate to Admin > Schedule Settings > Edit a Schedule > Name & Info tab > Shift Claiming section to make use of these new options.

New ‘Clock In By’ Options

We’ve added new options to when users must ‘clock in’ by if the Clock In/Out feature is enabled for a schedule. There are now 3, 6 and 12 hours within a shift options available. Head to Admin > Schedule Settings > Edit a Schedule > Location & Time Clock to check out these options.

Favorite Shifts Report

Hot off the presses we have a brand new report to further enhance the scheduling process. See all shifts staff members have marked as favorites by going to Reports and clicking on the Favorite Shifts tab.

Other Features & Fixes

  • Recurrence details display in shift details modal
    For any recurring shift series, we’ve added the recurrence pattern details to the shift edit details screen.  Open any recurring shift on a schedule to see it.
  • Total number of hours has been added to the Time Clock Report
    We’ve added the total number of hours to the Time Clock report based on the returned results of the report search. Head to Reports and click on the Time Clock tab to see the total number hours display at the top of the returned report results.
  • Shift swap no longer lives in the past
    We’ve corrected an issue where shifts could be potentially swapped with shifts from the past.
  • Claim Type field save issue
    We’ve corrected an issue where the Claim Type drop down would not save correctly when setting if a schedule’s claim type to weekly or a rolling date.
  • Ensure all date pickers follow system date format
    We’ve gone through the entire app to make sure all date pickers follow the system date set on the Admin > System Settings > Name & Info tab.
  • Copy Shifts Outlook sync
    We’ve corrected an issue where the ‘Copy Shifts’ process was not correctly syncing shifts to Outlook.

Upcoming LibStaffer Training Sessions:

Also check out our recorded sessions!

[Back to Top]

LibAnswers

As we’re working hard building you awesome new chat cooperative functionality, we’re also making sure that we get you some great small features and fixes in your existing LibAnswers system. Here’s the latest!
(Remember: these changes will be out to all regions starting next week & will be out to everyone by end of day Friday, July 5.)

  • LibChat:
    • If you are marked as Online or Internal and close the operator chat window, you’ll now be asked if you’re sure you want to close it, in order to minimize accidental closing of that window.
    • The Patron Information tab now more clearly shows what browser and operating system the patron is using.
    • We fixed an issue where text copied / pasted from Word was breaking the formatting of chat transcripts and tickets created from chats, due to the excessive underlying HTML that Microsoft products add on the back end for those actions. (Those excessive and unnecessary hidden characters were breaking the character limit.)
  • Tickets: We fixed an issue where tags could not be added to tickets when using any browser on iOS or the desktop version of Safari on a Mac.
  • Queues: Want to reorder the multiple choice options in your Queue’s Question Form without affecting past data? Now you can! Head to Admin > Queues > Edit your Queue > Question Form > Multiple Choice Fields and you’ll see a new “Reorder Options” button.
  • HTTPS: Sites who do not yet have HTTPS enabled / forced for their LibAnswers system will see a message upon login reminding them of the importance of using / forcing HTTPS and linking them to more information / the “force HTTPS” setting in LibApps.

Are you a QuestionPoint subscriber moving to LibAnswers? You’re most welcome to join us for our LibAnswers / LibChat training in July to get a peek at the system! These sessions do not show the cooperative functionality, since we’re in process of building that out, but will give you a look at the existing LibChat functionality and other features of LibAnswers.

Upcoming LibAnswers Training Sessions:

Also check out our recorded sessions!

[Back to Top]

LibCRM

We focused on improving data imports (though didn’t stop there) for this LibCRM update!

  • Data Imports:
    • Now you can bulk update existing Profile records! If you do a data import of Profiles and an email address entered matches one that already exists in the system, the import will update that profile’s information. A super efficient way to update a bunch of Profiles at once!
    • If you have a multi-select field, the import now supports setting multiple options during the import. The options in the field should be separated by commas.
    • We fixed an issue when there are duplicated Emails in a Person Profile in an import file. The Bulk Import Details page will now properly display an error message alerting you to the fact that the email in row x already exists in the spreadsheet.
    • We improved the instructions at the top of the screen for how to do the import. Click the section to expand it and see the steps, or see our FAQ.
  • People and Organization Profile Screens: Both screens now show Record Owners and Co-Owners in the General Information section, and that section is now organized into 2 columns for ease in browsing / saving space on the screen.
  • Multi-Select Fields now have a “Select All” option.
  • Report Fixes:
    • We fixed an issue where Report exports were not correctly outputting all values when a custom multi-select field had multiple values selected.
    • We fixed a custom field display issue where if a Profile type (Organization or Person) is selected, all custom fields for both types were being displayed as filtering options. Now only the custom fields for the related type are shown.
    • When a specific answer option is selected in the filtering options, the results now correctly only display profiles with that option selected vs. all profiles with options that contain the word(s) in the option. For example, if you select Dean as the option to filter on, only profiles with Dean selected will be returned vs. both Dean and Associate Dean.

[Back to Top]

That’s it for this round of updates from Springy HQ. We would like to thank you, our user community, for sharing all your great ideas with us! We love making them a reality and look forward to bringing you many more improvements in 2019. We are always here for you if have any suggestions or questions.

LibApps release: New LibCal, LibAuth, LibGuides, LibAnswers, LibInsight, LibWizard, LibStaffer, and LibCRM Features

So far in May we’ve celebrated May the Fourth, Cinco de Mayo, and Mother’s Day (among other awesome days)…and now it’s time to celebrate Springy Release Days! Bask in the shininess of new features and the glory of fixes. Use this celebratory energy to plan your next projects, including implementing these new features / adding them to your workflows and moving to LibWizard v2. Check out the training links at the end of each section for inspiration and guidance!

These releases are on their way to you this week, and will be live in all regions by the end of the day on Friday, May 17.

Read about: LibCal | LibGuides | LibAnswers | LibInsight | LibWizard | LibStaffer | LibCRM

LibCal

Confirmed Bookings Calendar 

We’re thrilled to bring you this heavily requested feature in LibCal. You can now run a calendar view of all confirmed space bookings for a category and/or location on the admin side of the system. This awesome new feature provides the ability to filter the calendar by spaces within the category/location selected and can be displayed in the ‘Agenda’, ‘Day’, ‘Week’ or ‘Month’ format. Lastly, hover over a booking for information about it, as well as any event details (if the booking is tied to one). Head to Spaces > Confirmed Bookings to try it out!

OAuth2 Integration

It’s here: the long awaited OAuth2 authentication support for syncing Appointments and Space bookings with your Exchange/Outlook calendars/resources! This authentication method is a more secure way to sync than storing Outlook/Exchange passwords, as with the current setup. Check out our documentation to learn how to set this up.

Discount Code Support

Our online billing component is always growing, now with support for discount codes! Create, manage, apply, and track discount codes for events, equipment, and space bookings. Head to Admin > Billing > Coupons/Discount to get started.

Equipment Booking for Events

Ever wanted to book required equipment items during Event creation, rather than booking separately through the Equipment module? Well, now you can do just that! When creating or modifying event details, a new drop-down selection is available to book equipment items for the event.

Other Features & Fixes

  • Cancelled Space Bookings – We’ve added which user cancelled the space booking as well as the date & time they cancelled it (check the calendar icon next to the name) to the Spaces Booking Explorer and Booking Details Modal. (This will only appear for recent and future cancellations.)
  • Public Page Event Search – We’ve made improvements in LibCal’s public search capability: better quality search results with fewer problems. This includes returning to the search results page you were on (vs. the beginning of the search results list) when you click an event link, then use your browser’s back button to return to search results.
  • Appointment Widget Improvements – We’ve improved the appointments widget to make available date/time display more intuitive when there is only one group available for selection / the ‘No Preference’ option. Previously, it was not clear that the single radio button selection still needed to be clicked to view the available dates/times.
  • Spaces Stats Report Fixes:
    • The Time Available value in the Booking Summary for Stats > Spaces will now report correctly when viewing a single space in a category.
    • When ‘All Locations’ is selected in the ‘Location’ field, the ‘Time Available’ amount in the Bookings Summary section will return the correct time value.  Previously it would always return 0 minutes.
  • Improved Equipment Fines Logic – The Equipment fines logic accumulates late return fine amounts so patrons are automatically banned when the total amount of fines is equal to or greater than an amount you specify.

Upcoming LibCal Training Sessions:

Also check out our recorded sessions!

[Back to Top]

LibApps, LibGuides, & LibAuth

Cross-Region Guide Copying

We’re super excited to announce the ability to copy a guide into your system, regardless of what region you’re in. Did you hear about a guide in Canada that you’d like to copy into your system, but you live in Australia? No problem! In LibGuides, go to Content > Create Guide, and search by keyword or URL. The results you see there are now pulled from servers in all regions: Canada, US, Australia, and Europe. We’re a global, guide-copying community again! 🙂

(Note: We are also working on globalizing the LibGuides Community site [library and guide searches] and are aiming to have that out to you this summer. This release is only about the actual process of copying guides from any region using the Create Guide screen within your own system.)

LibGuides Fixes & Features

  • When you set a site-wide IP or LibAuth restriction, your site is automatically set to NOSHARE, meaning no one can copy your guides, and your content does not show in the LibGuides Community site.
  • The Statistics > Guides > ALL MY GUIDES filter now (rightly) shows just that: stats for all guides you created!
  • The Statistics > Assets > single asset > Export All button is back where it ought to be.
  • We fixed an error that was shown if you add a LibWizard item, but your LibWizard system contains no forms or surveys.
  • We fixed an issue where HTML added in the “Best Bets” language label did not display properly on Subject pages.
  • We fixed an issue related to LTI that caused nothing but a blank page to show if your guide contained hidden pages.
  • When you hide a top-level page, its visible sub-pages are no longer italicized (which implied that they were also hidden).
  • Accessibility: We restructured tab names so that they do not use obsolete navigation conventions.

LibAuth Fixes & Features

  • We fixed an issue where configurations weren’t saved properly if you entered a bad metadata URL.
  • We implemented a check for the CQ field for SIP2 connections, because the connection will fail if this field is not turned on in the ILS.

LibApps Fixes

  • We fixed an internal setting that affected prompt processing of newly-requested Let’s Encrypt certificates.

Upcoming LibGuides / LibAuth Training Sessions:

Also check out our recorded sessions!

[Back to Top]

LibAnswers

We have some great LibChat updates and several fixes to share with you this month!

LibChat

  • SMS / Twitter / Facebook Alerts in Chat: These new message alerts had been displayed in the Tickets tab since, well, they’re technically tickets. You all made a mighty fine point, however, that these are all near-instantaneous interactions, much like chats. Your users expect faster replies via these channels, and appreciate getting them. Now that these interactions have moved over to the Chats tab, you’ll appreciate the more streamlined workflow!
Previous LibChat Screenshare Launch Text

Before: Operator Launch link is easily missed

New LibChat Screenshare Launch Text with Button

After: Clear Operator Launch button

  • Screensharing Updates:
    • Launch Button More Prominent: We heard you! The Launch button for the operator to start a screensharing session wasn’t in-your-face enough to really notice, which caused some confusion. We’ve turned the link into a larger button and placed it more prominently in the message for operators.
    • Screensharing Alert: If you don’t have screensharing enabled yet…what are you waiting for? 😀 You can use it internally as well as with patrons, which doubles the usefulness of this awesome feature. Not sure if you have it yet? Check your system alerts when you log into LibChat – if you don’t yet have it, you’ll see an message stating it’s not enabled and to contact us if you want to enable it.
  • Sending Messages: Previously, if the other party was disconnected from the chat (accidentally or temporarily through a network blip), you could not send the message you had typed out. Now you can! If the patron has temporarily disconnected, you can still send your message and it will appear if/when the patron reappears in the chat.
  • Chat Fixes:
    • If you did not have a Nickname set in your account settings (click your email address at the top right of the screen to set one), no name appeared in the patron’s chat window…which could be a bit disconcerting. It now correctly displays your account name if you do not have a Nickname set.
    • New Chat Dashboard: Chats that were transferred to a specific user in a department will once again only be claimable by that specific user. No more can other users monitoring the same department claim it out from under you!
    • When looking at the help text for desktop notifications, the “More Help” link was…less than helpful, since it was a broken link! :facepalm: That link is now far more helpful, pointing you to our updated documentation.
    • Old Chat Dashboard: If an operator in one department transferred a chat to an operator in another department, the chat now correctly displays for that other department.

Other Fixes:

  • Ticket Email Notification Fix: If an internal note is sent to a user in the Address Book list and they reply via email, an email notification is properly sent to the ticket owner.
  • Ampersands in Ticket Replies: Ampersands in text and links in replies now properly display simply as & vs. &amp;, which was breaking the links.
  • Ticket Reply Drafts: The word “Draft” is now firmly back in place in the reply header, making it clear to all that the reply in question is indeed a Draft Reply, and has therefore not yet been sent to the patron.
  • Prompting for Ref Analytics Upon Ticket Reply: The option to prompt account holders to fill out Reference Analytics datasets when a reply is sent (vs. the ticket being Closed, specifically) is once again working as it should.
  • FAQ Media Preview: When adding embedded media to an FAQ, the preview of said media will now properly display.
  • FAQ Entries > Create FAQ Button: If you only have one FAQ group in your system and use the Answers > FAQ Entries > Create FAQ button, it now correctly allows you to create a new FAQ.

Upcoming LibAnswers Training Sessions:

Also check out our recorded sessions!

[Back to Top]

LibInsight

We’ve made a bunch of improvements to the E-Resources (COUNTER 5) dataset:

  • If a vendor queues a report when you request one (instead of running it on demand), we’ll fetch the report after a reasonable period of time. We also resolved a couple of other issues related to fetching SUSHI reports.
  • View your most-frequently-used resources by variable (investigations, requests, searches) by doing an Analysis, then going to Journals, Databases, or Books > Top Use.
    screenshot of books top use report
  • We split the main Usage Graph into multiple graphs to make them easier to read. Instead of seeing all variables on a single graph, you’ll see graphs for Investigations, Requests, Searches, and Access Denied.
  • We added a checkbox to show or hide the cost-per-use data when doing an analysis so you can view this information on demand, or hide it for easier reading.
  • We added “Master” to the names of the reports that we fetch, since we fetch master reports and not standard views.
  • When you copy an invoice, any title and cost details added to the invoice will also be copied. This means that you can create one invoice and copy it from year to year, making adjustments as you go.
  • We’ve added code to normalize text pasted into the SUSHI Server URL field. Providers often give you a long and complicated URL as the server address, but all LibInsight needs is the first bits. 🙂 You paste, we’ll figure it out for you.

Custom Dataset Improvements

  • When you upload a file and that file contains an IP address field, that data is saved, rather than your own IP (as the submitter)
  • You now have the option to NOT record the submitter’s IP address when a record is submitted.
  • A new system field lets you track and view (or not) the method of submission: widget, record data screen, API, file upload.
    screenshot of new system fields

Additional fixes and features

  • We’ve added “r4” to distinguish the COUNTER r4 datasets (E-Journals and Databases; eBooks) from the COUNTER r5 dataset (E-Resources).
  • We fixed an issue that was allowing people to accidentally enter zeroes while using the Manual Entry screen for COUNTER r4 datasets.

Upcoming LibInsight Training Sessions:

Also check out our recorded sessions!

[Back to Top]

LibWizard v2

We’ve conjured up so many magical new features in this release and hope you’re as excited using them as we have been concocting them! If you’re on the fence about moving to LibWizard v2, check out the features below. There’s no denying that now is the time.

  • The Conditional To option in LibWizard items.Conditional Email Notification – No smoke and mirrors, the most requested feature ever is here! Choose to send an email notification to different addresses based on a user answer to a dropdown, radio button, or checkbox question. Go to Form/Survey/Quiz/Tutorial Options > Submission Behavior > Advanced Email Settings > Conditional To and select Dynamic To Based on User Input. Select the field you want to use and who to email for each answer choice.
  • Pre-Populate Form Fields:
    • Create a custom URL to pre-populate fields with default answers.
    • Map fields to Open URL parameters! You can create a URL to use in your library catalog, which fills in the item’s title, author, ISBN/ISSN, etc., field(s) in your form automatically!
  • Upload Limits on File Size / Extensions
    • Limit the maximum file size a user can upload.
    • Limit the file type(s) users can upload; enter them manually or choose from our presets!
  • Set a Domain Restriction on the Email Field – Want a user to only enter their university email address? Just list the domain(s) you want to allow in the Domain Restrictions field.
  • Rating Field Gets Stars and Sliders – The Rating field has gotten fancier! In addition to the usual radio buttons, you can now choose to display stars or sliders.
    LibWizard's new star rating feature.
  • LibWizard's new Preview, with options to ignore required fields, etc.Preview – We’ve given Previews an upgrade! No more filling out required fields with dummy text just because you need to see the 2nd page of the survey! Now you can choose to ignore required fields, show hidden fields, or jump directly to any page. Plus, a submission from the preview is recorded in its own area separate from ‘live’ submissions, so you don’t even have to delete your test submissions.
  • Text Editor Updates – The rich text editor is now smarter!
    • Text block field which using the Collapsible Box option.Textbox, Welcome, and Thank You Screens – Collapsible Box: Need to add a long definition or instructions, but don’t want it to take up the whole screen? Add it as a Collapsible box! Click the icon to add it, give it a name, then click to expand and add the “hidden” text.
    • All Field Types: Choose font size / color and add images.
  • Submission Review Page – Opt to display a review page to user before they submit their response. This is especially helpful for long/complex forms & surveys! Head to Options > Submission Behavior and check “Display a Review Page” to enable this option.
  • Automatically Number Questions – No more manually adding a number to question text (and having to change it when you add or reorder questions)! Head to Options > Look & Feel and check the Display Field Numbers box (then Save!) to automatically number any field requiring user input (i.e., not the text block, line separator, etc. fields).
  • Custom JavaScript at the Form/Survey/Quiz/Tutorial Level – If you are fluent in JavaScript and want to add a custom script to a Form, Survey, Quiz, or Tutorial, you can! Head to Options > Advanced > Custom JavaScript and add your script (without opening & closing script tags). If you are not familiar with JavaScript, we do not recommend using this option.

Upcoming LibWizard Training Sessions:

Also check out our recorded sessions!

[Back to Top]

LibStaffer

Message Wall
The Dashboard/Home page now has a Message Wall – a convenient way for admins to post important messages and announcements! Head to Admin > System Settings > Message Wall Settings to enable this new feature.

Color Code Accounts
You can now associate a color with each LibStaffer account. Once set, the selected color displays before the staff members name on the Schedule view. Head to Admin > Accounts > edit account > Manage Account screen to get colorful!

Reports

  • Swaps & Given Up Summary Report – This new report summarizes by account how many shifts have been given up and swapped over the time range selected. It also provides critical information on how long before a shift was set to start that it was given up / swapped, and categorize total given up / swapped shifts by time of day. This report will only start collecting and reporting on data from its initial release going forward. Head to Reports to check out the new Swaps & Given Up Summary Report.
  • Available Hours – This report gives you a convenient display of Available Hours associated with each account. No more having to go to individual accounts! Click Reports and run the new Available Hours report.

Other Features

  • Monthly Shift Recurrence Options – Now you can create shifts with a monthly recurrence pattern.
  • Workflows – Custom Email Intro – For workflows set to send submission contents to the submitter, you can now add custom intro text for the email.  Go to Admin > Workflow Forms > Edit Workflow Form to add it.
  • Schedule Notes – Have an important announcement for a specific date? Add a Schedule note! Apply it to one, multiple, or all schedules. You’ll find this feature under Admin > Notes.
  • Outlook ‘Free’ Status – If an Outlook event has a status of ‘Free’, that time is also considered free/available in LibStaffer.
  • Admin Alert When Staff Cancels Time Off – Admins can get optional notifications when staff members cancel approved time off. Head to Admin > Accounts > Edit Account > Email & SMS Alerts to enable this notification.
  • Given Up Shift Emails
    • Select which Admin accounts you want to receive these notifications (vs. all admins).
    • Opt to send these emails right away vs. on a digest/hourly schedule.
  • Custom Colors for Shifts – Have you been longing to make one of your shifts the perfect shade of teal? Now you can! Break out of the standard shift colors and use the custom option on the right-hand side to pick your perfect palette.
  • Reuse Shift Names – When creating a new shift, you can easily reuse existing shift names! Start typing the name, then select it from the list of suggested matches.

Upcoming LibStaffer Training Sessions:

Also check out our recorded sessions!

[Back to Top]

LibCRM

Email Notifications and a Dashboard makeover lead the way for this LibCRM update!

  • Notifications: Regular users and Admins ca receive Email Notifications when they are assigned new Profiles, Tasks, or Projects. Turn notifications on or off right from your Dashboard.
  • Dashboard: The LibCRM Dashboard now shows some general system statistics & Springy news:
    • The At A Glance view displays the total number of People, Organizations, Interactions, Projects, and Tasks you have in your LibCRM system.
    • We also added the News & Announcement Boxes to keep you up to date on what’s happening at Springshare and with LibCRM.
  • Reports:  We are continuously improving LibCRM reports.
    • In this release, report output was improved by showing all custom fields in the Display and XL export.
    • Also, when filtering by Profile Type, you can choose what kind of search is done: match any or match all selected profile types.
  • Interactions:
    • Easily record repeating interactions, whether it’s Daily, Weekly, Monthly, or a group of dates you manually select.
    • Associate Interactions with Tasks, using the “Interaction for > Select Tasks” option at the bottom of the page.
    • We also improved auto assignment when a new interaction is created.
  • Data Import:
    • Data Import validates on Email only. The import tool displays any records that already exist in your system by matching on Email.
    • Fixes include:
      • Owner information is correctly imported
      • Select fields show the selection when editing the profile post-import.
  • Other:
    • When adding a new Relationship or Membership, add the Relationship/Membership Type before the Relationship/Membership With, to provide a more logical flow. (Name: Springy Share; Relationship Type: Director; Relationship With: Springy Public Library)
    • Admin > Manage Integrations has more detail about how LibCal and LibAnswers integrations work / how often they’re run.
    • Looking for your System Email? It’s now conveniently located on the Admin > Manage System Email page!
    • We continually review the system for Accessibility and make changes where needed. This release includes accessibility updates for several pages.

Coming Soon!

  • Mass Email: LibCRM will have Email Campaign Management! This allows users to create an email with multiple recipients right within their LibCRM system. Once created, you add recipients from People or Organization profiles, then save the email as a draft or send. An Email Interaction will automatically be created under each recipient profile.
  • [Back to Top]

    That’s it for this round of updates from Springy HQ. We would like to thank you, our user community, for sharing all your great ideas with us! We love making them a reality and look forward to bringing you many more improvements in 2019. We are always here for you if have any suggestions or questions.

    Gearing Up for Fall with Additions to LibGuides

    LibGuides UpdateSummer is winding down here in the Northern Hemisphere, and we know lots of folks are getting ready for back-to-school. We’ve been getting ready, too! In addition to some back-end performance improvements for LibGuides, we area also pleased to tell you that we have a few features and fixes to report for our August release. This code release has already gone out to all regions, so all of the things below are ready and waiting.

    Blog Tune-Up

    We’ve made a few changes to blogs inside LibGuides! Whether you use the System Blog or you have blog pages added to your guides, you’ll notice:
    • The addition of an anchor link for every post that will jump you down to the comments section
    • On the edit side, the addition of each post’s public URL near the title, for easy copying-and-pasting.
    • Blog post authors will receive an email each time a comment is left (unless they’re the commenter!)
    • A larger compose area when writing a blog post, as well as a rearrangement of some of the elements on the compose screen for better usability.
    • Images within blog posts are now automatically constrained within the post’s container, and book covers have the same CSS selectors as they do when added to a regular guide page.

    Get Secure with HTTPS

    We’ve been writing a lot lately about HTTPS and security. If you haven’t changed your LibGuides site to require all traffic to go over the secure HTTPS protocol, now’s a great time! We recently made a security change for blogs which also applies to Discussion Boards, if you’re a LibGuides CMS subscriber. All pages that accept user input (like blogs with comments, and like discussion board threads) are now required to be secure.

    To require your site to be secure, log into LibApps and go to Admin > Domains & Certificates > click the padlock icon for your site > Force HTTPS > click the Required button. Before you do, you’ll want to review your content and make sure that all your media/widgets, images, and other embedded content are changed to https, if it’s supported. This FAQ will tell you more about what to do.

    Getting Right to SSO

    It’s now possible to take users directly to your SSO login form, if you would like the public side of your site to be protected by this additional security. If you have set up a site-wide LibAuth rule to restrict the viewing of the public side of your site AND you also have one (and only one) LibAuth configuration set up, users will be taken directly to the SSO login page, rather than to the LibApps login page. Read more about restricting access to your site with LibAuth.

    Updated LibAuth Code

    Speaking of LibAuth, we have completely rewritten the back-end in order to make it faster, more extensible, and easier to add features to. Have a wishlist item for authenticating your users inside Springy products? Drop us a line!

    Small Fixes and Features

    As they used to say on TV, “But wait, there’s more!” We have a few additional updates to share:
    • Accessibility: The A-Z list no longer contains duplicate IDs when databases appear in the main list and the sidebar.
    • When an account is created, the name of the person who created the account is included in the Welcome email sent to the new account holder.
    • You can now export all Database and non-Database assets using the Export All button, regardless of how many assets you have in your system.
    • You can now export your LTI Instances using the Export All button–even if there are thousands of them!
    • You can identify media/widget asset code more accurately when using the filters on Content > Assets.
    • Protecting a site, guide, group, or any combination of those works correctly in LibAuth now, even when you’re using a guide as your custom system homepage.
    • The Domains & Certificates table appears appropriately when using IE11. (Please keep your browsers up-to-date for functionality and security reasons! 🙂 )

    Privacy-related Updates and More for Your Mid-May

    LibGuides Update

    Coming this week! This month’s LibGuides & LibApps code release includes a slew of privacy-related updates. We recently announced updates to our privacy policy and tools per the upcoming enforcement of the EU’s General Data Protection Regulation. If you’re new to the GDPR, the enforcement date is May 25, and we at Springshare took the opportunity to review our privacy policies, procedures, and functionality. Check-out our full GDPR compliance plan and policy.

    As part of this week’s updates, we’re adding in new privacy control features and we’re extending these “GDPR tools” to all clients around the world, not just our clients in the European Union. Any library, anywhere, using Springshare tools can take advantage of these new features.

    Alert your users to how their information is used with a Privacy Alert Banner

    We’ve added a new tab in Look & Feel that allows you to enable a small banner that shows on your public pages. The default language is short-and-sweet and also links to a longer Privacy Statement that details cookies and how we use information to collect statistics. This is a dismissible banner similar to ones you may have seen on other websites. It’s off by default; turn it on by going to Admin > Look & Feel > User Privacy Alert.

    screenshot

    You’ll also see privacy information displayed on your Account settings page, and if you use Patron Accounts, your patrons will see this information on their Account settings page. Patrons will also see this information on the Self-Registration screen, if you have Self-Registration set up.

    Being GDPR-compliant also means providing a way for you to opt-in to the emails that you receive from us. Now when you go to your Account Settings page, you’ll be able to opt into the three types of emails that we send: our semi-regular Newsletter (full of tips and tricks as well as news!); our Promotions emails; and word of upcoming webinars, online training, and SpringyCamp events. We hope you’ll opt in for all three! We’re commited to only sending you one email/month in each of those three email cateogries. You can change your options at any time by going to LibApps > My Account.

    New to Image Manager—Location Mappings!

    Afraid to delete an image because you’re not sure whether it’s being used inside LibGuides? Never fear! Easily see where your images are used, regardless of their location! When you go to Image Manager, you’ll now see a number below each image. Click on the number to see where images are used. Potential locations are:

    • Guides:
      • Rich Text content
      • Gallery Boxes
      • Blog pages > posts and comments
      • Discussion Board Pages > posts and replies
    • System blog > posts and comments
    • System & Public Discussion board > posts and replies
    • Assets*:
      • Database thumbnails
      • Link thumbnails
      • Document thumbnails

    You’ll see the mappings when you open Image Manager from LibApps or when editing content in LibGuides.

    * Book covers generally are retrieved from Syndetics or Amazon and so are not included here.

    screenshot

    We will include the locations of images used inside your LibCal and LibAnswers sites, if applicable, in a future release.

    Blog Subscriber Management!

    Dying to know who has subscribed to your system or guide blogs? Us too! Now you can view the list and, if necessary, unsubscribe email addresses. Just click Blog Management on any admin-side Blog page to view and manage your list.

    screenshot

    Accessibility Update: Resource Icons

    We made a change last year that saw blank ALT text added to Resource Icons. We heard from several of you who pointed out that while these are small, they tend to convey meaning, and sometimes even are linked, which means our move to declare these little beauties “decorative” was a move in the wrong direction. We’ve fixed that! The title of a Resource Icon is now used as its ALT text, and icons (and their links) are screen-reader and keyboard accessible.

    As a reminder, your mileage may vary depending on your browser, operating system, and screenreader. We test with widely-used accessibility checkers, browsers, and screenreaders, but accessibility is often a moving target. Did we miss something? Let us know! (link opens in a new tab).

    Small Fixes and Features

    • When only one expert is assigned to a subject, that person’s full profile box is shown.
      screenshot
    • Profile boxes added as custom boxes to guide templates now show the person’s correct title.
    • The A-Z databases page was changed so that it does not load Bootstrap when the admin has specified that Bootstrap should not be used across the site.
    • We corrected a name spacing issue that was interfering with LibraryThing widgets.
    • Since the Email Me button in a profile box is a mailto: link, we now validate email addresses entered there.
    • You are now able to edit link assets when you have filtered the assets list by URL contents.
    • We implemented the new Google logo for the Google Search content type, as well as added a missing ARIA label.
    • We added the white background to the LibApps menu, when viewed on a mobile device.
    • We corrected the processing of Gallery Boxes so that all slides do not show momentarily in Internet Explorer, and all Gallery Box content loads more speedily.
    • Notification emails for blog posts now contain a full URL rather than a relative one, which was confusing some email programs.
    • We inadvertently changed how A-Z database search results were presented. They’re now back to a single list, sorted by Relevance.
    • Resource icons order has been restored to sort by the order in which they were added.
    • In keeping with common practice, RSS feeds for blog pages now return the first 10 posts, rather than the entire blog feed.

    Brand New Season, Brand New LibGuides Features

    We are excited to bring you some big new LibGuides features by the end of this week, just in time for Spring (or Fall, depending on where you are!), including the ability to put your entire site behind your Single Sign-On system with LibAuth authentication, search-and-replace for E-Reserves Items, and a bevy of other fixes.

    Read on!

    screenshot

    Full SSO for Your Guides with LibAuth

    Coming this week is the ability to place more public LibGuides pages behind your SSO with LibAuth, whether it’s a single guide, a restricted group of guides (LibGuides CMS only) or your entiresite. We’ve got you covered whether you are required to hide your entire site from the open web, would like to provide access to a group of guides to your campus, or make a single guide available just to one constituent group.

    You can set up a LibAuth connection using any of the supported configurations: SAML/Shibboleth/ADFS, CAS, LDAP, SIP2, your own hosted script, or either the InCommon or UK Federation. Securing a guide, group, or site is done in two steps:

    • Set up and test your LibAuth configuration in LibApps at Admin > LibAuth Authentication
    • Set up the desired restriction in LibGuides at Admin > System Settings > Access Restrictions > LibAuth Authentication Rules

    Let’s Encrypt Automation

    We’ve written a lot lately about site security, and this post is no exception. Coming this week is automation for the installation of Let’s Encrypt certificates for LibCal and LibAnswers sites. Need a secure site but can’t really shell out for a custom security certificate? We got you! Just change your custom domain’s DNS to point to the correct secure endpoint, and we’ll do the rest.

    For more in depth information about Let’s Encrypt, read this blog post.

    Filters for Non-Database Assets

    We’ve updated the Assets page with new filters so that you can search your growing repository with ease! Search not only by type, but owner, subject, URL, and even for code contained in your Media/Widget content. Want to know how many YouTube widgets you have? No problem! Want to see the vast array of Animal Husbandry resources you have? A cinch! Just go to Content > Assets and search to your heart’s content.

    screenshot

    Profile Box: Random Settings!

    Are you one of those folks that used the rotating box code to show off a selection of your guide owners in LibGuides v1? Well now you can do that in LibGuides v2! After adding a profile box to your guide, you can set it to display a random profile each time the page is loaded. You’ll see two options: one will display a random profile selected from all profiles in your system, Admins, Regular, Editors, and Contributors; the other will choose only from profiles that own published guides.

    screenshot

    E-Reserves Items Search & Replace

    We have added E-Reserves items to the Search & Replace tool. If you’ve discovered that a title was recorded incorrectly and you’ve re-used the item in every. single. English. course. for the semester, you can save a slew of clicks by using S&R.

    It works like the other S&R tools: you can search for E-Reserve item name, description, URL, and the fields that are particular to the various E-Reserves Item types, like Article Title and DOI. Head over to Tools > Search & Replace to get started.

    screenshot

    Smaller Features and Fixes

    We are also including a bunch of smaller features and fixes that we’re sure you’ll love!

    • Gallery boxes added as custom boxes to E-Reserves course pages display properly.
    • If you uncheck “use this image in my guide” while uploading a new image to Image Manager, the Upload New Image button persists after upload.
    • The mSite builder “site visited” cookie is now 2 minutes instead of 2 hours.
    • We fixed the ability to add an IP restriction from inside a guide as well as from Group settings.
    • We added missing content types to the Add Content Item dialog on the Content > Assets page.
    • Editor account levels are now able to delete rich text content items on guides they edit.
    • In Tools > Data Exports > XML, the Download icon is not available until the file is ready to be downloaded.
    • Links to guides submitted via publishing workflow are no longer relative.
    • An error in the search sources was fixed, allowing EBSCO Discovery Service contents to be retrieved.
    • We removed the outdated “scheme” attribute from meta tags.
    • We changed the way that guide titles sort, so that whole and decimal numbers are sorted properly.
    • We added the URL to the export for non-database assets.
    • We changed the text for the unsubscribe links in blog post emails to be more accessible.

    LibGuides Update: E-Reserves Item Search, Patron Login with LibAuth, LibAuth Setup Wizard, and a Ton More Updates!

    E-Reserves Search

    Check out this giant present for your holiday celebrations!

    Or if you’re not into December holidays, Happy 2018 from Springy to you! 🙂

    There are a ton of new features for you to explore in LibGuides this month.

    Log into LibApps patron accounts with LibAuth

    If you head over to LibApps > Admin > Manage Patron accounts = and if you see accounts listed there, those users can now sign into Discussion Boards and Blog Comments using your local authentication layer (LDAP, CAS, AD, etc.).  If you don’t see any accounts listed there, good news, you can batch import! This way, your users can actively participate and comment in your LibGuides system using their trusted and known local authentication layer and without having to remember yet another login. Here’s how to set it up:

    1. Go to LibApps > Admin > Manage Patron Accounts to create accounts via import, or to LibApps > Admin > Manage Patron Accounts > Settings to enable self-registration.
    2. Set up your LibAuth configuration.
    3. Be sure to set the “Allow logging into LibApps using this authentication?” option at the bottom of the screen to “Yes.”

    LibAuth Setup Wizard

    If your institution is a member of the InCommon Federation or UK Federation, you can now set up a LibAuth connection in just a few clicks. Just choose your institution name from the setup drop-down, and we’ll create a configuration for you, pasting in your metadata URL and filling in machine-readable attributes. If you’re not a member of either federation, or you wish to use a different protocol outside federation setup, no problem! Just choose to set up a configuration manually. We continue to support SAML / Shibboleth / ADFS, CAS, SIP2, LDAP, and a self-hosted script of your own creation.

    Let’s Encrypt support

    We are pleased to announce support for free Let’s Encrypt SSL certificates. Similar to the certificates that we manage for Springy domains (e.g., libguides.com), these short-term certificates for your LibGuides domains will be installed and renewed by us at no cost or bother to you. Simply change your site’s domain to your desired custom domain, and we’ll do the rest!

    Already have a custom domain? No problem! We’ll be requesting and installing Let’s Encrypt certificates for LibGuides custom domains  in the coming weeks. If you prefer to upload your own SSL certificate, you can still do that, no problem! Sites that have already uploaded their own certificates will not be changed, although you are welcome to switch from your own certificate to Let’s Encrypt. Please contact support to get started: support@springshare.com.

    Let’s Encrypt certificates are currently only available for LibGuides sites with custom domains but will be coming to LibAnswers and LibCal custom domain sites in the near future.

    As always, we manage the SSL certificates for your LibWizard, LibStaffer, and LibInsight sites.

    E-Reserves item search

    Now you can provide a deeper search of your e-reserves content! Go into E-Reserves > Settings > Search and enable item search to see new tabbed search results on your E-Reserves pages that includes all E-Reserves items. Search results include courses like they always have, but item search retrieves documents that are not assigned to a course as well as those that are. Visibility dates and access rules (passwords) for courses and items are also enforced.  The new enhanced display also shows you which Subjects courses are assigned to.

    If you don’t want item level search, just head to E-Reserves > Settings > Search to disable the item level search.

    Screenshot of e-reserves item search results

    E-Reserves page URLs are “savable”

    Want to send a link to your e-reserves courses by Instructor? By Subject? Now you can! Any URL that you navigate to on your public e-reserves pages is now savable and shareable. Bonus: this extends to search results, too! You can create a search retrieving exactly the desired subset of courses and documents and forward that on to the appropriate audience. Pssst, we heard you! We’ll be making this change for the LibGuides system and group home pages in a release coming up in a few short weeks.

    AZ fixes and features

    There are two new filters on the A-Z Databases management page: Asset Owner and Last Updated date. Use these to search for a subset of databases maintained by a certain person, or to make sure that updates have been done timely.

    Screenshot of new filters on the AZ management page

    Additional AZ Fixes and Features

    • Login credential updates save correctly
    • Column filters on AZ settings page work correctly
    • Counts of popular databases are correct on the Analyze Holdings page
    • Internal notes with quotation marks save correctly

    Accessibility fixes

    • Added missing labels on public blog pages
    • Reference to non-existant imagemap removed
    • ALT text for Books from the Catalog

    …and Even More Small Fixes!

    • Added a link back to domains page from certificate upload page
    • Image manager: replacing an image with a new image works correctly
    • Databases without a URL show properly as plain text in a guide
    • Guide Blog page RSS feed works if your site is forced to HTTPS
    • Accounts page: account type filter works correctly
    • Search:
      • EBSCO Discovery Service search results pagination works correctly
      • Punctuation inEBSCO Discovery Service search results works correctly
    • The default template for individual subject page is editable when E-Reserves module is enabled
    • Link checker
      • Exclusion list URLs with special characters filter correctly
      • All proxied assets are skipped
    • Blog widgets: new option to display post dates
    • Blog widgets display correctly for posts with more than one subject
    • Statistics: Content Summary visible when E-Reserves module is disabled
    • Updating single database asset with the API works correctly

    And last but not least: we disabled the “Create Guide” button after you click on it once, so that it’s no longer possible to accidentally create more than one guide. 🙂

     

    LibGuides Accessibility Updates, AZ Page Stats, HTTPS Certificates and more!

    Accessibility fixes

    This week at Springy HQ we are pleased to bring you the following accessibility fixes. Our first pass of fixes in the last few months focused on “errors” on all public pages; this pass hits the E-Reserves module as well as many things classified as “alerts”—things that could technically adhere to guidelines but needed examining. See something else we need to consider? Let us know! Click the Support tab on any admin-side LibGuides page to send us a ticket.
    Please include:
    • Name of the accessibility tool you’re using
    • Description of the issue, including any code snippets that trigger the alert
    • Screenshot of the accessibility tool’s overlay highlighting the issue, if possible
    • URL of the page (included automatically if you use the Support form)
    To ensure that content that you add keeps your guides accessible, please see our help guide on LibGuides and Accessibility accessible as well as the upcoming training session on the topic.
    E-Reserves fixes
    • We rebuilt the E-Reserves request form using plain HTML & Bootstrap select menus, eliminating several issues with keyboard and screenreader navigation.
    • We eliminated a few errors and alerts on the main E-Reserves listing page and on course pages.
    • We changed the H4 element used to mark up the number of courses shown to an H2 to maintain proper page outline.
    Public Pages fixes
    • We’ve replaced the select menus on the Subject and Profiles by Subject pages with simpler HTML that eliminates several alerts and errors.
    • We changed an H4 tag on the Subjects page to H2 in order to maintain proper outline order.
    • We added a missing ARIA label on the system homepage and changed the Sort control to a <div> rather than a <form> tag.
    • We removed a hidden field that was triggering a “redundant ALT text” alert.
    • We wrapped the profile image and name together in a single link tag to eliminate the “redundant link” alerts.
    Gallery boxes
    • We incorporated an updated version of the component used in Gallery boxes as it contained several accessibility updates.
    • We changed the slide title field to H3 since the box title is H2, to maintain proper outline order.
    A few changes might require the updating of your system’s CSS and custom templates, but only if you make extensive use of CSS and custom templates. Most folks won’t have to worry about these! Here are the gritty details, should you need them:

    CSS Changes:

    System & Group Home Pages
    WAS:
    The element around the “Display” area, which allows you to control the order in which guide lists are displayed should not have been a <form> element.
    NOW:
    It is now a <div> element, so any customizations targeting the form element should be updated to use <div> instead.
    Gallery Boxes
    WAS:
    Slide titles were <h4> elements.
    NOW:
    This is now an <h3>, following proper sequential numbering of heading tags on the page.
    E-Reserves – er.php
    WAS:
    “Search for Courses” label next to the search box was a <span> element.
    NOW:
    This is now correctly in a <label>. Heading above the list of courses, subjects, etc., was an <h4> element. This is now an <h2>, following proper sequential numbering of heading tags on the page.
    E-Reserves Request Form – er_request.php
    WAS:
    We had been using a component for some of the select options on the page that we determined was not accessible to screen readers / keyboard navigation. It had its own set of classes, which all started with “select2”.
    NOW:
    We’re using simple HTML styled by Bootstrap’s default classes. All classes starting with “select2” are removed. These include: select2-drop, select2-display-none, select2-with-searchbox, select2-drop-active, select2-offscreen, select2-input, etc.
    Password-Protected Pages – Groups, Guides, Courses
    WAS:
    The message prompting users to enter the password (above the text box) was not in a <label>.
    NOW:
    That text correctly has a <label>, as it is associated with the password input below. Any CSS changes should target the <label> element.
    Profile Landing Page – prf.php
    WAS:
    “By Subject” dropdown was using a component that we found was not accessible to screen readers / keyboard navigation. It had its own set of classes, which all started with “chosen”.
    NOW:
    We’re using simple HTML styled by Bootstrap’s default classes. All classes starting with “chosen” are removed. These include: chosen-select, chosen-container chosen-container-single, chosen-default, chosen-single, etc.
    Profile names are not linked, so style changes could be made using:
    div.s-lib-profile-nameProfile names are now linked to their profile (in addition to the picture being linked), so any style changes to the profile name must be adjusted to include the anchor tag:
    div.s-lib-profile-name a
    Subjects Pages: sb.php and individual subject pages
    WAS:
    Subject dropdown selection was using a component that we found was not accessible to screen readers / keyboard navigation. It had its own set of classes, which all started with “chosen”.
    NOW:
    We’re using simple HTML styled by Bootstrap’s default classes. All classes starting with “chosen” are removed. These include: chosen-select, chosen-container chosen-container-single, chosen-default, chosen-single, etc.  Headings above the list of guides, databases, etc., (“Showing x guides”, etc.) were <h4> elements. This is now an <h2>, following proper sequential numbering of heading tags on the page.

    Template Changes:

    Both the Profile and Subject pages now have ARIA labels for the <section> tags. If you are using the default templates, you do not need to make any changes to implement this update. Default templates automatically update.

    If you have customized these templates, however, you will need to update your template to include the accessibility update, as outlined below.

    Right now, each of these is coded as simply <section>. Now they are coded as follows. You can update customized templates to reflect these changes at any time.

    Profiles Templates:

    Main Landing Page – prf.php:

    <section aria-label=”List of Profiles”>

    Individual Profile Page – prf.php?account_id=x
    <section aria-label=”Profile Content”>

    Subjects Templates:

    Search Bar:
    <section aria-label=”Subject Search Bar”>Content area below Search Bar:
    <section aria-label=”Content by Subject”>

    Manage Your Domains!

    New in LibApps is the ability to view and manage your systems’ domains, including the ability to add and change custom domains and upload a custom HTTPS certificate for LibGuides. Need a certificate installed for your LibCal or LibAnswers system? No sweat! Please email us at support@springshare.com or open a ticket by clicking the Support tab from the admin side of your product. We’ll get you set up right away, and the ability to manage these certificates on your own will be coming soon.
    So what can you do on the new Manage Domains page? Go to LibApps > Admin > Manage Domains to:
    • View the domains for all your Springy apps
    • Add or change a Custom Domain Mapping for your LibAnswers, LibCal, or LibGuides site(s)
    • Create a Certificate Signing Request in order to request a custom HTTPS certificate for your LibGuides site with a custom domain
    • Manage the current HTTPS certificate for your LibGuides site with a custom domain
    Also see our help guide on the topic.

    Databases Page Stats

    We’re pleased to add a long-awaited addition to your statistics interface: A-Z Databases Page hits. These stats show how many hits are made daily or monthly to your AZ list. From August 16, they also show the referring URLs, when that data exists.
    Screenshot: the A to Z databases page stats include a graph and data table of hits to az.php

    Other Fixes and Features

    This release also included:
    • LibAuth:
      • The ability to specify a custom port for SIP2 and LDAP LibAuth configurations.
      • Automatic updating of LibAuth certification fingerprints and IdP configurations.
      • Now when you view an E-Reserves Course’s settings, you’ll see the name of the default LibAuth configuration, if one exists.
    • Resumption of the ability for customers to enter translation files for us. Interested? Please get in touch!
    • Ability to limit AZ Holdings Analysis to library type and location.

    LibCal Equipment Booking Update Coming Your Way

    On the heels of last month’s major LibCal Spaces update, this month we’re bringing the same types of accessibility and mobile-friendly updates to the Equipment Booking module! 🙂  This required some changes to the Equipment Booking grid and the booking details / confirmation pages, so if you’ve customized those, you’ll want to check your system post-update on August 16, 2017 (U.S. time) to make sure everything looks as it should. Remember, we’re here to help if you have any questions.

    Here’s what’s new:

    1. The screens for Equipment Booking (the availability grid and the checkout process) are now fully accessible and mobile-optimized. The previous version was not fully up to par in this regard. We apologize for this omission, but we worked hard to address this problem quickly.
    2. Major API improvement: check whether or not the booking will go through, before actually making the booking! (This is applicable to the Spaces and Equipment APIs.)
    3. Admins can set up LibAuth rules on a Category-level and individual Item-level for Equipment pieces.
    4. Category-level mediators and visibility settings now available in Equipment Booking. Previously, the mediation and visibility was setup at the Location level only. This update introduces the same settings on the category level, for additional flexibility in organizing your Equipment Booking rules.
    5. Availability grid colors (for available slots, booked/unavailable slots, and “your selection” slots) are now customizable via color picker. The customized colors appear on both the public and admin sides of the system. Head to Admin > Equipment & Spaces > Settings to find these options.

    Get Trained / Take a Tour
    Note: All times listed are U.S. EDT.

    Attend an Equipment Booking training webinar!

    Next Sessions: Wednesday, August 16, 2017:

    Don’t have Equipment Booking yet? Take a tour!

    We’ve also squashed several bugs and shined up some screens:

    • When exporting lists of events via CSV, HTML is now stripped from the event description text.
    • Closing hours no longer overlap with opening hours, so there’ll be no more entering the 4th dimension of the space-time continuum!
    • The “system time” format now displays consistently in all modules (spaces, equipment booking, events, hours).
    • The “Add Item” button no longer shows when Equipment Booking is disabled.
    • Event organizer profiles now show on event pages when LibAuth is enabled.
    • My Scheduler widgets now display properly within the LibApps LTI tool.
    • You can now use calendar widgets from different locations on the same webpage.
    • Fixed an issue where recurring bookings sometimes couldn’t be created before existing bookings.
    • Fixed a display problem with the “no timeslots are available” message in widgets.

    In addition to all of these changes and fixes, we’ve made further iterative improvements to the speed of the system, so the screens are now even zippier and more responsive. After August 16th, LibCal will be an even better calendaring and booking platform for libraries, but our work is not done. Your amazing feedback, suggestions, and ideas are central to our success, so please keep them coming! In the upcoming months we’ll release more updates based on customer feedback, so you can expect more good things to come LibCal’s way.

    Thanks to everyone who contributed the ideas that went into this release! 🙂

    -The Springshare Crew

    LibCal Space Bookings Update – All About Accessibility and Mobile Access

    We love collaborating closely with our clients and taking their feedback & ideas to make our tools better for the entire community. Today’s LibCal code update is the result of one such collaboration. Namely, the LibCal implementation team at the University of Arizona was getting ready to roll out the Spaces booking system using LibCal when they noticed several accessibility and usability issues with the default spaces booking screens on mobile devices.

     

    So, we worked with them on fixing many Spaces booking mobile-view issues and implementing accessibility improvements as well. Given the importance of accessibility for our clients, and the fact that an increasing number of patrons use mobile devices for bookings,  we wanted to release these improvements to production servers asap. Basically, the accessibility and mobile improvements trump everything else! Today (Monday) the changes were made live on US servers, and tomorrow (Tuesday) the changes will be live on EU and Canadian servers, too.

     

    What Has Changed?

    The booking process for Spaces (not the old Room Bookings, but the new Spaces Bookings) is very slightly different but much improved! We did a thorough testing run to ensure that nothing broke with existing customizations. The results were encouraging but we urge all admins to check their Spaces customizations and go through a sample booking of a space, to ensure everything looks good in your system. If you need assistance with any customization tweaks, please reach out to support and we’ll take care of it asap.

    It’s important to know that these changes only affect the Spaces booking. The Equipment booking is next in line for accessibility and mobile-view improvements, and we plan to release Equipment booking improvements in a few weeks (around Aug 15th). Here are the changes:

    1. The Spaces booking grid now looks good on mobile devices, with larger/more tap-able grid which can now be used to book multiple spaces. Plus, it’s accessible, too!
    2. The Dates-related buttons in the top right corner of the booking grid are now larger, for easier emphasis, and accessible / they “glow” nicely into new line on small mobile screens.
    3. The legend for color coding of the grid now looks like real legend, rather than looking like small button labels which can be confusing to users.
    4. The Spaces booking calendar now defaults to the current hour of the day as much as possible given the screen size issues. This is great for mobile screens because it minimizes the amount of scrolling required.
    5. The Info button for more information about a space is now accessible and mobile-friendly, as is the resulting modal window showing more info about a given space.
    6. The Booking Details section is now presented in a grid for better mobile layout and accessibility.
    7. Separate Terms & Conditions sections are now condensed into one shaded area so that it looks better on mobile screens.
    8. The Thank You screen is more verbose with a bit more detail on what happens next (this text is customizable as well, via language tokens).
    9. The customizable Date formats now apply consistently across the Spaces bookings screens.
    10. “Add Equipment” button no longer appears unless there is equipment a the location the user is at (duh, right? We agree, and sorry about this bug).
    11. “Submit Times” button wording is now fully customizable using the language tokens.

     

    What Is New? 

    Besides these mobile and accessibility changes to the existing screens, we also used this code update opportunity to introduce bunch of important new features. We know you are going to love these, and they will make LibCal even more fully featured spaces booking platform. This is the new stuff/new functionality we rolled out:

    1. LibAuth authentication booking restrictions now work (optionally, of course) on a Category level or even on individual Item level too. Imagine the possibilities – set the rules as to who can reserve a given space on an item level – this specific conference room can only be booked by Staff, or this Category of auditorium spaces can only be booked by Faculty… this new feature truly opens exciting possibilities for the utility and usefulness of LibCal at your institution.
    2. Capacity display is now optional in the booking grid/table. So many of you asked to hide this using CSS tricks. Now you can do it “the right way”  – head to admin>equipment & spaces>settings>public spaces settings>capacity information, and you can choose to hide the capacity label.
    3. Spaces can now be set to show either a single day’s worth of availability, or the multi-day slider we use right now. Change under admin>E&S>settings. This was another frequent feature request.

     

    That’s it for this release! We know, it’s a lot. And all good stuff, too. Over the next 2 weeks we will work on similar changes (accessibility improvements and mobile-friendly view) for the Equipment Bookings so stay tuned… and please do not hesitate to reach out about any of the changes we have introduced today. We stand ready to help with any customization issue that may pop up.

    Big thanks to the library team at the University of Arizona for their help in getting these improvements out quickly, for the benefit of the entire 1,000+ strong LibCal community.