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Learning Lab: Boosting Survey Engagement with SMS

Have you ever tried to survey your community to see how to improve your services, only to have a disproportionate amount of responses from one demographic, skewing your results? When Maricopa County Library District (MCLD) encountered this problem, they improved their results by using targeted outreach via SMS to gather survey responses from the demographics they were missing! Save your spot in this upcoming Learning Lab: Boosting Survey Engagement with SMS! On Wednesday, December 11, Samantha Mears of MCLD will show you how to use Patron Point’s Segments and SMS features to gather more balanced, actionable insights from their community….

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Post-PLA Recap: Amazing Guest Speakers & More!

Is PLA actually over?! Our disbelief stems from the fact that we’re still buzzing from the event and feeling like the conference vibrancy and vivacity are still with us! Alas, if only! We had such a great time at this year’s PLA conference in Columbus, OH – overeating (just a smidge) from Bare Burger across the street (I mean, those fries, right?), chatting with so many of you at our…

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LibAnswers and LibCal Features Coming Your Way!

We have a small but exciting release coming to you this time around. These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, April 19, 2024. LibCal We’ve introduced an Import Utility for Event Registrations! API endpoint support has been added for the Seats/Spaces Check In/Out functionality. There is now a customizable email sent to…

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LibPost: Your New Favorite Outreach Tool!

Welcome new residents, promote services, and more! Imagine this: you’ve moved to a new house in a new town and while you’ve done some research, you’re not sure how to start connecting with the community. You go outside to check the mailbox – maybe you’ll catch a friendly neighbor doing the same? In the mailbox, you see something that surprises you – a postcard from the public library! Delighted, you…

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LibGuides Blogs Refresh

We’re excited to bring you a new Blogs experience – coming to all LibGuides systems this month! LibGuides Blogs will feature an updated look, a centralized Blogs Management area, and new features to make blogging easier for you and your readers. Read on for a sneak peek of what we’ve been working on or sign-up for our April 30 training session to see it in-depth. Three Homepage Layout Options Every…

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Introducing LibBNB: Bookable Book Nooks

LibBNB Opens Its Doors on April 1st The escape from reality that you’ve been waiting for… Reserve a Book Nook Anywhere in the World… …for days, weeks, even months at a time! Explore such features as: LibBNB Categories: Select from our extensive list of curated category filters to find your perfect book nook match. Amenities Galore: Pillow fort? Ceiling-high TBR stack? Sound system with LibWhisper integration? Discover what each book…

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Conference Travel Tips From the Springy Crew

Library conferences bring folks together for a few days packed with books, ideas, resources, and some of the best people in the world – librarians! The Springy team collectively has quite a few years of travel experience under our belts, so we’ve compiled this list of conference and travel tips for you. Whether you’re a seasoned conference-goer or a relative travel newbie, we hope some of these tips will help…

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Catch Us in Columbus, Ohio! — PLA 2024, Booth #501

The Springshare team is heading to the Public Library Association conference next month! This is our first PLA since forming a dedicated Public Library Division and acquiring Patron Point, so we’re especially excited to see you there and share all of our new public library initiatives. Attending in person? Stop by Booth #501 to chat with us and pick up some swag. Plus, you’re going to want to carve out…

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Code Release: LibCal, LibAnswers, LibStaffer, LibGuides, and LibInsight Features Coming Your Way!

These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, March 22, 2024. LibCal It is now possible to apply geofencing or IP restrictions to the Check In/Out process for Seat/Space bookings! For more details on these and more, head over to the Lounge’s LibCal March Release post! Training resources for LibCal: live sessions |…

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March Maintenance Madness

Sure, we’ve all heard of March Madness, and perhaps even March Mammal Madness, but have you heard about March Maintenance Madness?! Well, we did just make that up – but still, we can predict its gonna be #trending so jump on board the early train! March Maintenance Madness is meant to encourage all of you to take some time to review the security and safety of not only your Springshare systems,…

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Updates from the Springshare Lounge

The Springshare Lounge is the place to be! Why? First of all, the Lounge gives Springshare users like you an online community space to collaborate, ask questions, and help out other customers. But that’s not all – the Lounge is also where we connect with you to share information, including product Release Notes with the latest details about new and improved features. And the best part? We’re making it easier…

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