In June 2018, we introduced the new chat dashboard in LibAnswers. The new dashboard provides folks with an updated user interface, as well as a slew of new and robust features! As always, we’ve also incorporated your feedback and ideas since its initial release. With the new dashboard out in…
January is a great time to look ahead and think about your organizational and professional goals for the new year. Whether you’re planning for a big change, or simply want to improve your workflow and sharpen your skills in 2022, Springy HQ is here to support you! As such, we’ve put together a list of ideas that will help you elevate your skills, and…
Can you believe it is 2022 already? Here at Springy HQ, we’re working hard on strategic plans for the year including mapping out some awesome new features coming your way, planning our training session schedule, upcoming SpringyCamps, and more. But before we start off our 2022 blogging at 100mph, let’s do…
These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, January 14, 2022. LibCal We’ve extended support for our new Hybrid event functionality to various pages – you can now view hybrid event data in…
With winter holidays and vacations, December is a quiet time for many libraries and offices. Projects are stalled, patrons are home, you’re left sitting at the Reference Desk wondering how to stay productive. We have an idea for you! How about some online learning to sharpen your skills with Springshare…
As 2021 draws to a close, we know that many of you are preparing for the end of the year and the end of the fall semester. This means you’ll likely be thinking about how to best communicate building closures to your patrons, work out holiday coverage plans, and update…
Offering a chat reference service is a great way to give real-time, personalized, reference services to library users. It helps patrons who are unable (or too uneasy) to enter a building or visit a desk to ask for help. Virtual chat reference is an accessible extension of your library’s reference…
Do any of the scenarios sound familiar? Do you only want registered card holders or students/faculty to launch a LibChat? Are you a hospital, government, or law library needing to restrict access to your LibAnswers FAQs to only your authorized list of patrons? Do you want to restrict your LibAnswers…
We’re thrilled to bring you all new updates for Fall! These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, November 19, 2021. LibCal We’ve added a new “Integration Status” report, so Admins can see…
June is here, and we’re so excited to bring you a bevy of new features! From our new interactive mapping tool in LibCal, to introducing LTI 1.3 support in LibApps, to chat stability improvements and a full ticket JSON export in LibAnswers, we truly have something for everyone! These releases…
