Great Customer Service – The Holy Grail Let’s start with a few important questions: 1. How do you provide effective online help/faqs at the point of need, for the Library’s many systems and services – everything from the Website, to the Catalog, to the Discovery/Search system, to the variety of E-Database…
Halloween is the maker holiday event of the year. You’re carving pumpkins and hanging fake cobwebs. Baking spider-themed cupcakes and putting the finishing touches on this year’s costume. While you’re in the decorating spirit, take a minute and give your LibGuides system a spooky makeover, too! Scott Salzman, at the Furman…
Hello LibraryLand! Springshare’s got a new form/survey builder on the block and it’s a lean, mean, data-gathering machine! LibSurveys is the next iteration of our original ‘Surveys and Forms’ module in LibGuides v1 CMS. We added so many new features, revamped the user interface, made an awesome reporting tool and… voila…
Springshare’s heading to ALA – Las Vegas, and we’re getting Flashy in Booth #1447! All weekend long we’re delivering 15min Flash Presentations on hot topics, new products, and amazing features. If you’re attending a Flash presentation or just stopping by Booth #1447 to say hi, be sure to tag us in your Twitter, Facebook,…
The library team at Furman University has done some amazing work with customizing LibGuides v2 CMS templates to create a website for The Peter Wexler Digital Museum at Furman University. Even though the site isn’t finished yet, and they’re still customizing their responsive design, they agreed to share it with us. We…
Happy Monday everyone! 🙂 We have some exciting news to share with you all: As we told you last week, our blog URL has changed: http://blog.springshare.com/ You might’ve also noticed the look of it has changed, too. Our new documentation site for v2 products launched: http://support.springshare.com/ This site is customer…
We’ve been using support.springshare.com as our blog URL for a lot of years now, but it’s time for a change. As of Monday, March 10, 2014 our blog URL will be blog.springshare.com. What does this mean? Your current feeds will need to be updated to the new feed URL. If you do not…
The next major innovation from your friends at Springshare is here! We’re moving into the physical realm and introducing LibStapler – the stapler that not only staples, but provides all the great features, statistics, and support you expect from a Springshare product. Here’s a quick taste of what LibStapler has…
Hey there, Springy Nation! We’re a fast growing company, so we’re always looking for ninja-skilled Web Developers to help us carry out our mission of providing the best web software for libraries. This is what we’re looking for: LAMP skills of the ninja caliber, including 3+ years PHP / MySQL experience…
As we were wrapping up some fixes regarding the LibGuides connectivity issues today, we noticed some tweets alluding that we somehow support SOPA/PIPA because the attack on GoDaddy coincided with the LibGuides server connectivity issues. Let me be clear in no uncertain terms – we do not support SOPA or…
