Archive for LibSurveys

Code Release: New LibCal, LibAnswers, LibGuides, LibWizard, LibStaffer, LibCRM & LibInsight features coming your way!

Spring 2020 certainly has been an interesting beast thus far, and we at Springy HQ hope that you and yours are safe and healthy! We are an all-remote workplace, and as such have continued to chug along in our jobs (albeit with new office mates in a lot of cases!), supporting so many of you in your newly-remote work, and coding up exciting new features that we hope will make your jobs a bit easier.

We are trying something new with this release-related blog post. Below you will find the features that we think are most exciting and important in all our apps. We feel it important to let you know about all the features we’ve worked on, though, so we are also going to start publishing Release Notes. You will need an account on the Springshare Lounge to view the notes. These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, April 3, 2020.

One last thing before we get to those features! We’ve updated the Support widget that is displayed on every admin-side page. We’re connecting you directly to documentation in this widget, so that you can get help even faster. Search through our comprehensive FAQs to find concise help on any topic. If you don’t find your answer, scroll to the bottom of the FAQ page to submit a question: *

screenshot

*With apologies to U2. And no, it wasn’t Cindi’s idea, but it might be why she took this job. ūüôā

Read about: LibAnswers | LibCal | LibGuides | LibWizard | LibStaffer | LibCRM | LibInsight

LibAnswers

With this release we have more fun new features and key chat and Co-Op improvements to share!

New LibAnswers Features

  • Ticket Countdown Alerts¬†– If your site requires responding to a patron reply within a specific timeframe, use the new “Reply Timer” feature to give your site a visual indication of the amount of time remaining to reply to the patron. When this feature is enabled, a color coded (green / yellow / red) timer label is shown within the Dashboard and Tickets Knowledge Base Explorer to help notify your staff of time remaining to reply. Admins can head to Admin > Queues > Edit Queue > General Settings to enable this feature.
  • Bulk Edit FAQs – For sites who manage a lot of FAQs, we’ve added a new “bulk edit” feature, which allows you to publish and unpublish FAQs and/or change their group affiliation. Head to Answers > FAQ Entries, use the checkboxes to indicate which FAQs you want to change, and choose the action you’d like to take.
  • Policy FAQ Preview links – Admin-level users who maintain your site’s policy FAQs will now see a “preview” option on the browse FAQs and edit Policy FAQ pages. This option allows them to see how the FAQ will display within the LibChat operator screen when cooperative librarians respond to chats from your library’s patrons.
  • Institution Coverage Reports Update – In addition to displaying Co-Op chat monitoring activity, Institution Coverage Reports now also display the total number of chats that were claimed and answered during each shift. Co-Op and Institution Admins can head to the Co-Op > Reports > Chat Monitoring Activity to see this report.

Updates for Shared Group Systems

  • Group Member Admin account level – Good news for admin users in Shared Group Systems – we’ve added a new account level in Shared Group Systems for Group Member Library Administrators. This account level is currently able to add / edit / delete accounts, but only within their assigned Group Member Library. In the future, this account level will also be able to edit the policy FAQs for their Group Member Library and leave feedback on chat transcripts that are associated with their library. To assign someone to a Group Member Admin account, System Account holders can head to the edit account screen > Add/Edit Account > Account Type: Group Member Admin.
  • Adjusted Chat Transcript Visibility: We’ve adjusted our approach to chat transcript visibility in Shared Group Systems for librarians who are assigned to a Group Member Library. Now librarians who are assigned to a Group Member Library will be able to view all chat transcripts that originated from chat widgets affiliated with their library, as well as transcripts that were answered by librarians from that Group Member Library. Users in Shared Group Systems can see this change by heading to LibChat > Transcripts.

QuestionPoint Data Portal

With this release, former QuestionPoint clients will now see a special portal page for viewing historical QuestionPoint data. This portal page includes the top level Institution Stats report for viewing stats on the total questions answered by each institution. We’ve also included a portal for each site’s previous QuestionPoint Service History, which provides access to the past 3 years’ worth of chat and email interactions from your QuestionPoint system. Admins can head to Admin > QuestionPoint Data and select a report or transcript to view.

Smaller fixes and Miscellany

  • Co-Op Duplicate Operators – We’ve fixed an issue where, in some cases, some operators from other systems were displaying more than once.
  • Co-Op Users Going Offline – Related to the above issue, we’ve also fixed an issue causing operators from other systems to show as online when they had gone offline.
  • Policy FAQs Jump – We’ve fixed a display issue that affected chat operators viewing the policy FAQ from another library.
  • New Window Link Targets – We fixed window targets in the question form and in System Status Management posts so that they open in a new window if set that way.
  • Searching Public FAQs from Internal Chats – We’ve fixed a problem that prevented searching public FAQs from within internal/1:1 chats in the new chat dashboard.
  • Institution Activity Date/Time Reports – We’ve adjusted the way we display data in Institution Activity Reports to display in the user’s local timezone, instead of always displaying in UTC.

Upcoming LibAnswers Training Sessions:

Also check out our recorded sessions!

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LibCal

We’re thrilled to bring you some great new LibCal features!

Appointments

We’ve added a calendar view that will display all currently-booked appointments.¬† Filter this new view by individual or all users, hover over an appointment to view details, or click details in the bottom pane to edit. Head to Appointments > Calendar to check out this new view!

We also have a few Accessibility fixes for Appointments:

  • We corrected contrast errors and addressed keyboard navigation issues for headings and buttons when making a booking.
  • We fixed an issue causing keyboard focus to be lost inside the information modal in appointments.

Calendars/Events

You can now attach files to events! A limit of 5 files (20MB per file) can be attached to a calendar event.  The file attachments will display on the public event page(s) as downloadable links.

Registration form responses are now viewable on the Registrations and Waitlist tabs, when managing an event. To change which fields are displayed in the table, click the ‘Columns’ button.¬†

  • When deleting a location, you can now choose ‚ÄúNo Location‚ÄĚ as its replacement. Once your location is deleted, any events using that location will be changed to ‚ÄúNo Location.”
  • When adding a full registrant to a series linked event on the admin side, you can now add that registrant to all events in the series or to the selected event and all future events in the series.
  • We added a language customization option for the ‘More’ link on public event cards.

Equipment/Spaces

Make your Availability grid stand out! Now you can add patterns/stripes to the admin and public page availability grid.  Head to Admin > Equipment & Spaces > Settings to add patterns to your statuses.

  • Granular Locations Access:¬†We’ve added a new permission at Equipment & Space > Manage Locations, so that you can grant Regular users access to each location.
  • View check-in information:¬†The Equipment Booking Explorer will now display which user Checked In or Checked Out an item, along with the date and time of these actions.¬† Head to Equipment > Booking Explorer to view this new functionality.
  • We’ve added support for email tags in email templates.
  • We’ve added the ability to copy equipment bookings from the ‘Check Out’ & ‘Check In’ pages.
  • A language customization has been added for the public page(s) error when a user exceeds their weekly booking limit.
  • The ability to post past equipment & space bookings through the API when using the ‘adminbooking’ parameter¬†has been added.

We also have these accessibility fixes to bring you:

    • We mitigated errors on the public equipment page.
    • Headers on an individual Spaces pages were skipping from h1 to h4 to h2.
    • Keyboard navigation issues.

Miscellaneous

We’ve added an email notification for Exchange/Google sync/auth failures.¬† Currently, this email will alert any emails that are added for¬† Appointments OAuth and EWS connection errors and Spaces OAuth connection errors.¬† Future support is coming for Spaces EWS and Appointments, Calendars & Spaces Google connection errors.

Accessibility fixes have been completed for the following on multiple public pages:

  • Public pages that had nonconsecutive h1, h2, h3, h4 elements
  • Color Contrast errors
  • Icon Tag issues

Upcoming LibCal Training Sessions:

Also check out our recorded sessions!

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LibGuides

LibGuides and LibApps started our release-week party early! Check out last week’s blog post for what’s in this release, which is also expected to be complete by April 3.

Upcoming LibGuides Training Sessions:

Also check out our recorded sessions!

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LibWizard

Privacy Scrub Tool

The long-awaited Privacy Scrub tool is is available now! With this new functionality, you can specify which fields in your LibWizard items are scrubbed on a rolling, monthly basis. Admin users head to Admin > System Settings > Privacy Data Scrub page to complete the form to activate this feature for your site. There are also a few fields that you can optionally set to scrub for your system as a whole, since every form has the potential to save IP addresses and information about the submitter (name, email, phone).

Once it’s activated, admin-level users can also see when the scrub was enabled, and what it‚Äôs set to scrub, from this location.

Admin Privacy Scrub

In individual items, find this new setting by editing any item in the system and going to Options > Advanced > Configure Privacy Scrub. For each field that appears in the list, select whether or not you’d like to scrub that field.Privacy Data Scrub Settings

Additional Improvements

  • We fixed the issue where individual feedback wasn’t being saved properly for existing fields.
  • We’ve fixed the Pre-filled URL for time for date fields.
  • Pre-filled URL works with LibAuth authenticated forms.
  • The ‘Jump To Slide’ function when previewing standalone slides now works as expected.
  • Data Submission Notices are displayed properly for all tutorials.
  • We’ve fixed the issue where the banner header was still being displayed for widgets in pages that have the ‘Do Not Display Banner Header’ checked.
  • Last Updated and Last Updated By information is available in the F/S/Q/T list page.
  • We’ve updated the behavior for ‘Require correct answer to continue’ fields by adding in a new language text that will be displayed if that field does not have any feedback (individual, wrong/correct) enabled.
  • The Standalone Tutorial iframe has been updated so that it will behave as the ‘top’ window, allowing any embedded websites to behave as if it were the top window. This helps when embedding third party sites that may check to see if it’s the top window. For example, the World Health Organization page has a logic to redirect itself from the iframe if it is not the top window.

We also have these accessibility fixes to bring you:

  • We’ve added additional color settings for feedback styling. This includes wrong, correct, and informational feedback looks.
  • We’ve fixed “Link Purpose” errors on the Form, Survey, Quizzes, and Tutorials (F/S/Q/T) list pages.
  • We’ve added appropriate descriptive labels for the F/S/Q/T list pages, field editor modals, Admin pages. Text input fields have the appropriate descriptions via aria-label tags.
  • The ‘title’ on public forms has the proper ‘title’ tags.
  • Tutorial > Select/Edit slide breadcrumb color has been updated to conform to W3C’s color contrast criteria.
  • We fixed an error coming from the top navigation menu.

Upcoming LibWizard Training Sessions:

Also check out our recorded sessions!

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LibStaffer

We have the following LibStaffer features and fixes ready to deliver to you next week!

Schedules/Shifts
  • We’ve corrected an issue when editing shifts that have been previously synced to Outlook. Any edits will correctly reflect changes in Outlook.
  • We fixed an issue causing the end date to not appear when editing a recurring shift using the ‘From This Date Forward’ option.
  • The 24-hour time format correctly displays in the Schedules calendar view, shift details time display, and picker.
  • Accessibility fixes have been done for the ‘Copy Shifts’ page.
Time Off
  • Elevated Regular users who have the ability to approve Time Off will only see accounts associated with the schedules where they have that permission.
  • We’ve corrected an issue where the ‘All Day Event’ was not working properly at the start of Daylight Savings Time.
  • The 24-hour time format correctly displays on the Time Off calendar view and Time Off record entry time picker.
  • Accessibility fixes have been completed for the Time Off calendar and staff timeline view.
Misc.
  • You can now enter Holidays using a date range vs. adding the days one-by-one! Head to Admin > Holidays to check out this new feature.

Upcoming LibStaffer Training Sessions:

Also check out our recorded sessions!

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LibCRM

This LibCRM release brings Custom Fields for Interactions and some improvements to the dashboard and navigation bar, as well as a bunch of small changes and fixes.

Custom Interactions

We’ve reworked the way interactions were set up in the system. Interactions can be completely personalized by showing / hiding system fields and adding / removing custom fields (as you do for profiles)

Interaction Types tab: since they have similar behavior as profiles now, interaction types are no longer in the Manage Form Fields / Categories & Terms tab. Instead, Interaction Types has its own tab at the top of the page.

In this “Interaction Types” tab, you can create new types of interactions.

Important: ¬†this is a required field. When this feature goes out, all interactions will be given the type “Unknown.” You can customize your types from here, but this default type cannot be deleted or edited.

Fields for Interaction Types tab: Create custom fields that will be displayed when creating/viewing an interaction. Custom fields for interactions present the same level of flexibility as the ones in profiles (view, create, delete, edit). As in other places, the system will provide some basic “Interaction System Fields” that can’t be deleted or edited, to ensure your data stays organized.

  • Improved interaction performance: we have tweaked the way the system works in order to make working with interactions faster.
Additional changes
  • We have turned the At a Glance panel into a way to quickly navigate to the information presented. Clicking the link redirects you to the specific module of the system.
  • We removed the “New” dropdown from the navigation bar. Go to the respective areas to create new content.
  • Also note that the Help link is no longer a question mark. Click “Help” to jump to documentation.
  • Search filters selected by default: when using the search box in the navigation bar all the search filters are selected by default, effectively searching the entire system.

Profiles
  • We have increased the “Description” character limit from 255 to 1000 characters.
  • We have added a link to create a new type right next to the “Select Type” option when creating a Person/Organization profile or and Interaction. That way the user won’t have to leave the creation process to create a new type from the Manage Form Fields page and then come back to the create entity process and complete it.

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LibInsight

We’ve updated our Cross Dataset Analysis codebase to be more efficient and manageable! We’ve also included two new aggregate types for cross dataset analysis: Hourly (up to two days) and Daily (up to one month).

Fixes and Improvements
  • We’ve fixed the issue where admins could not access Shared datasets via Admin > Manage Datasets page. Clicking the Shared dataset name will take you to the Record Data screen and not the LibInsight Home landing page.
  • The ‘View Statistics’ link has been fixed for Shared datasets.
  • The broken link ‘+ Add new SUSHI Credential’ on the Counter 4 datasets edit platform page has been fixed.
  • If you have LibCRM, then LibCRM will be available in the top navigation menu links (in the blue dropdown left of ‘Home’).
  • The Created Time for COUNTER 5 datasets has been updated to Local Time Zone format from UTC format.
  • Better handling of invoice file uploads by checking to see if the file actually uploaded successfully.
  • Cross Dataset Analysis will include two new aggregate types: Hourly and Daily.
Accessibility
  • All charts are now fully accessible.
  • The required fields for any dataset that has a form for data input have the proper aria-required properties.

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That’s it for this round of updates from Springy HQ. We would like to thank you, our user community, for sharing all your great ideas with us! We love making them a reality and look forward to bringing you many more improvements throughout 2020. We are always here for you if have any suggestions or questions.

Code Release: New LibAnswers, LibCal, LibWizard, LibStaffer, LibInsight, LibGuides, and LibCRM features coming your way!

What better day to share the details of our upcoming release than Valentines Day? Sending some love out to our favorite people in the form of features & fixes across our apps!

These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, February 21st.

There’s one change that we are making across all apps, to make all your sites more secure: we’re deprecating a web server protocol called TLS 1.1. Protocols like TLS are used in browsers to create secure communications between the server that you’re requesting content from and your browser. Like everything on the Internet, protocols age and get replaced by better and more secure protocols. It’s time to say bon voyage to TLS 1.1!

Read about: LibAnswers | LibCal | LibWizard | LibStaffer | LibInsight | LibGuides | LibCRM

LibAnswers

This LibAnswers release brings you tons of nice to have features and fixes in anticipation of the Co-Op Go Live on February 28th!!

Co-Op New Features

For users who have joined one of our Co-Ops as a contributing member (where your librarians will answer chats on behalf of the Co-Op), we have some exciting new features to share!

  • Institution Activity/Coverage Reports – If your library answers chats on behalf of a Co-Op, exciting news – we’ve added a bevy of new reports on your institution’s participation in the Co-Op. These reports are designed to give Institution and Co-Op Administrators all the information they need related to chat monitoring, and display a breakdown of the total number of hours that all users in a given institution have provided in a given time period (and in future, they will also include information about the total number of chats that were answered within that same period). They also show you a detailed breakdown of the participation levels from within a specific Institution, so you know at-a-glance how much your librarians are contributing! To see these new reports in action, Co-Op and Institution Admins can head to Co-Op > Reports > Chat Monitoring Activity.
  • Co-Op Canned Messages – With this release we’re also adding canned messages that can be shared by all librarians who participate in a given Co-Op! Co-Op admins can add new canned messages by heading to Co-Op > Admin > System Settings > Canned Messages. Once created, these canned messages display in the chat operator console for all librarians who are answering a chat that has come in to that Co-Op.

LibAnswers & LibChat New Features

  • We have a couple of key features to share for users in Shared Group Systems. A Shared Group System is a LibAnswers site that is shared by librarians at multiple libraries. New features include:
    • Group Member Filter in chat statistics and transcripts: It’s now possible to filter your LibAnswers chat statistics and chat transcripts to those that were answered by librarians at a specific Group Member Library. To see this in action, head to LibChat > Statistics or LibChat > Transcripts.
    • In combination with the above, we’ve also limited visibility of LibChat statistics and transcripts within these systems. Now, Regular level users in your LibAnswers system can only view statistics and transcripts on chats that were answered by librarians at a specific Group Member Library. Admin level users in your LibAnswers system will continue to be able to view statistics and transcripts on all chats in your system.
  • We’ve updated the page title on the ticket answer page: Instead of using a page title that just reflects your LibAnswers system name, it now displays the original Question text. This will hopefully make these pages easier to find when you have multiple tabs open, and if you bookmark particular pages for later follow up, this will make those bookmarks more meaningful.
  • We’ve added Language Tokens for several LibChat in-chat messages. Language tokens and translations were added for in-chat messages (like “[patron name] is chatting”, etc.); these can be customized by going to Admin > System Settings > Language Customization > LibChat.
  • We’ve also added Language Translations for 2 email elements: “This email is sent from [system name] in relationship to [ticket id]”, and “Read our privacy policy.” These phrases will now receive appropriate translations when you set your system’s base language to something other than English (though please be aware that they can’t be directly customized).

Fixes and Miscellany

  • LibChat Copy and Pasting Links – Previously, some users saw issues when pasting in links that were surrounded by other HTML (which often seemed to be the case for permalink-type links that are displayed in various database search results pages). We’ve updated the way we handle content that’s pasted into the LibChat chat pane to better detect when a link has been pasted in and preserve that link as a clickable link.
  • Active Chat Counts on the transfer chat screen: We received reports from several users that the active chat counts they were seeing were suspiciously high; after investigation, we determined that we were not properly accounting for when a chat was ended by the patron. This is now addressed and the active chat count should now be accurate. To see this in action, head to the new chat dashboard, pick up a patron chat, and select transfer chat.
  • RSS Feed Timestamps in the System Status Management (SSM) Module: previously, the RSS feeds provided by the SSM Module would always include a label indicating the timestamps were in UTC. We’ve updated this behavior so the RSS feeds now indicate the proper timezone associated with a given timestamp. To see this in action, head to Status Management > RSS Feed and note that the timestamps will indicate your system’s local time zone.
  • We’ve fixed an issue where, when initially creating an Address Book entry, the first and last names of the address book user were flipped (so first became last, and last became first). To see the correct behavior in action, admins can head to Admin > Accounts > Address Book and create a new address book entry.
  • Group Level Language Customization: Previously, if your site had both site level and FAQ group level language customizations for the same element, the site level customization was not being saved properly. This is now fixed, so both site and FAQ group level language customizations will be saved and applied as expected.
  • We’ve fixed an issue with notification emails not being sent when a new ticket is merged with an old ticket. This is now resolved, and the original ticket owner will now receive a notification that a new reply has been added to their ticket.
  • In keeping with recent browser related security updates, we’ve updated LibAnswers to prevent the LibAnswers admin interface from being loaded in iFrames. This will provide a more secure experience for all LibAnswers users and will help reduce the potential for clickjacking related exploits of your LibAnswers system.
  • We’ve also included a number of under the hood performance improvements for a number of LibAnswers pages. This includes the LibAnswers Dashboard, the orange command bar that you see at the top of every LibAnswers page, and elements of the LibAnswers Question Form. While you won’t see any direct evidence of these changes, we’re happy to report that they’ll provide a snappier experience when navigating through the LibAnswers interface!

Upcoming LibAnswers Training Sessions:

Also check out our recorded sessions!

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LibCal

We’re excited to bring you lots of goodies in this latest LibCal release!

Equipment/Spaces

Features
  • We’ve added a “User History” option to the (admin-side) Booking Details screen. This new modal gives an Equipment and Space booking history for that user across all Locations.
  • An alert now displays on admin-side pages when making a booking for someone who is on the ‘Banned Users’ list, and includes a link to the ‘Banned Users’ page.
  • When a LibCal account holder creates an admin-side booking, both Equipment and Spaces Booking Details now display who created it.
  • There is a new user level permission for limiting access to the Hours tab in Equipment & Spaces Locations! Admin level users can set whether or not Regular users have access to that tab across the board or on a case-by-case basis. The default is to not allow access. Set this permission across the board by going to Admin > Accounts > Regular User Permissions > Hours Maintenance. Set it on a case-by-case basis by going to Admin > Accounts > Edit a particular user’s account > Permissions.
  • Cancelled bookings can now be copied to create new bookings from the search results in both the Equipment and Spaces Booking Explorer.
  • The Spaces API can now fetch ‘Admin-Only’ locations. We’ve also added a new optional flag, adminbooking, to the /space/reserve endpoint, which will make a booking bypass mediation and public booking limits.
  • A date column has been added to the Fines page search results when reviewing individual fine records.
  • A ’12 hour’ option has been added to the ‘Booking Lead Time’ option for Equipment and Space Category booking limits.
  • The export options on the Fines and Item Inventory page have been standardized for continuity.
  • If you used the Room Bookings module before using Spaces, the Room Booking form responses weren’t exported when using the Spaces Booking Explorer, though they appeared on screen. Now they export, too!
Fixes
  • Users are now prevented from adding custom hours date ranges if no Hours templates exist.
  • Accessibility fixes:
    • Proper input labels have been added for location, category, and ‘when’¬†on the public Equipment / Spaces availability grid as well as the addition of scope attributes on each time slot.
    • The screen-reader view for Equipment & Spaces no longer shows an empty drop-down menu if the only category at a location is private.
  • Improved display for Equipment items that have no image associated with them.
  • “Mediated Approved” bookings are now included in confirmed bookings from the /space/nickname API endpoint.
  • Equipment master item records set to lost/broken no longer bring up an “Item Not Found” page on the public side when clicking “More Details”.
  • We’ve added logic to prevent a child item from being associated with a deleted master item record.
  • Equipment & Spaces booking form questions show in the expected order on the mediation tab.
  • We corrected an issue with loading very long ‘Terms and Conditions’ after submitting a booking.
  • When LibAuth is used for Space bookings, editing the email of a booking now also properly updates the account field if both fields are the same.
  • A language customization for error/alert “Your email address must end in [domains]” was added.
  • The language customization for “Booking has been…” now properly reflects on the “Booking Cancelled” page.

Appointments

  • We’ve added a preview of the ‘Subject’ line when editing all Appointment email templates.
  • When using the ‘No Preference’ option in a group, Appointment time slot durations will use the duration of the shortest category associated with the group.
  • We’ve corrected an issue with the Appointments stats report where the Summary table (when filtering by a location and/or group) were not correct.
  • Accessibility fixes: Addressed a skipped heading level and keyboard navigation issues on the public Appointments booking page.
  • We’ve corrected a few language related issues, including fixes for the “User must cancel before x” notification on the public page, duration units (was always in English), and the {{START_TIME}} email tag for Appointment reminder emails.

Billing

  • Use the new ‘Export Data’ button on the Admin > Billing > Charges page to export the contents of the data table to a CSV file.
  • Equipment & Space Bookings that have been changed to a $0 cost now display correctly in the booking details.
  • A booking that contains multiple Items / Spaces from both mediated and non-mediated categories where Billing was enabled will no longer cause any issues when taking in-person payments.

Calendars/Events

Features
  • There is new Weekly view option on the public Calendar page.
  • Events with full registrations (and the waitlist enabled) now show how many registrations are on the waiting list.
  • We’ve increased the number of characters allowed in both the Campus & Location fields.
Fixes
  • We‚Äôve corrected these issues related to events and registrations:
    • increasing and decreasing seats for events would move people off the waiting list and overbook the event
    • users coming off the waiting list were getting incorrect dates for series linked events in the confirmation email
    • users on the waitlist were being added to registrations in past series-linked events
    • updating a recurring series event registration close date/time would re-open registration for past events in the series.
    • registering for a series linked event in the middle of a series will register the the user only for the most current and future events in the series
  • Fixed a problem where the Register button displayed the wrong status under some filter combinations.
  • The ‘Mini Calendar’ widget was showing single events multiple times when filtering by multiple categories / audiences. Each event now only shows once.
  • Calendar widget titles now display in the language you’ve set for your LibCal site.
  • Accessibility fixes:
    • Event titles, date, and time are now properly read by a screen reader on the Monthly calendar view.
    • Orphaned labels are removed if the Audience and/or Campus fields are not being used.
    • Public Calendar pages all have a properly ordered <h1> element and scope attributes for <th> tags.
  • The initial bulk export for events when integrating to a Google Calendar will no longer export events with the ‘Draft’ status.
  • The Event page editor now shows instructions for using the {{audience}} tag.
  • Category colors now display in the category filter list on the public calendar.
  • We fixed an issue where the “Add New Event” modal would pop up a second time if event templates were active.

Hours

  • There are new user level permissions for limiting access to the Hours area of LibCal! Admin level users can set whether or not Regular users have access to that area / what they can do there across the board or on a case-by-case basis. The default is to not allow access. Set these permissions across the board by going to Admin > Accounts > Regular User Permissions > Hours Maintenance. Set them on a case-by-case basis by going to Admin > Accounts > Edit a particular user’s account > Permissions.
  • A ‘Go To Date’ button was added to the Hours Preview section.¬†
  • Deleting a Location also deletes its departments and their exceptions.

Misc Fixes

  • Widget modals now bring focus to them when activated.
  • We have corrected various color contrast issues.
  • A re-used box can now be removed from an individual page in the ‘Homepage Editor’.

Upcoming LibCal Training Sessions:

Have you seen SpringyU? Get detailed training on setting up all areas of LibCal, even if you only have a few minutes here and there! The courses will walk you through everything you need to know, step-by-step. (Courses for other products will be added this year!)

Also check out our recorded sessions!

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LibWizard

We are thrilled to release some key new features, some necessary fixes, and an important announcement about a change to the LibWizard notification email address.

Bulk Submission Delete

You can now delete more than one submission at a time! Simply select the checkbox next to the individual submission reports you would like to delete. You can currently delete up to 100 submissions at a time by selecting the ‘Check All’ checkbox above the submissions (it only selects the list of submissions on that page).

 

Bulk Delete Submissions

 

Notification Email Address Update

With this release, LibWizard email notifications are sent from donotreply@libwizard.com instead of donotreply@libsurveys.com. This change was made to bring all domains up-to-date with the name/domain of the product.

If your IT department previously added donotreply@libsurveys.com to a trusted sender list (also known as a whitelist) for your email server:

  • Please add libwizard.com and (for now) leave libsurveys.com in place.
  • If you do not make this change prior to our update of our email servers next week, you may find that you are not receiving emails from your LibWizard system, because they are blocked by your email server. If you find that happens, please check with your IT colleagues to ensure that libwizard.com has been added to your trusted lists.
  • Once this change is in place, you can safely remove libsurveys.com from your trusted list.

Accessibility

Fixes and Improvements
  • Screen readers now read the intended date format required for a field, such as MM-DD-YYYY (read as “Date must be in MM dash DD dash YYYY format”) and YYYY/MM/DD (“Date must be in YYYY slash MM slash DD format”) as well as the original label.
  • Tab focusing is retained within modals/dialogs.
  • You can tab over the open/close buttons for embedded tutorials in websites.
  • Feedback error messages now have role=alert tags.
  • The HTML formatted though CKEditor’s underline and strikethrough settings is WCAG 2.1 compliant.
  • Required fields now have aria-required tags.

Feature Improvements & Fixes

  • Field Rules:
    • Having a combination of ‘Jump to’ and ‘Show’ field rules for the same field condition now works.
    • We’ve increased the character limit of ‘Then’ conditional field to 512 characters. If the choice exceeds 512 characters, a warning message displays.
    • The ‘Jump to’ conditional now works as expected.
  • LibWizard Full subscribers: we now have a public API for you to use! The API documentation is under Admin > API.
  • A page containing multiple LibWizard button widgets on the same page now properly opens the appropriate item for each widget button.

Data Scrubbing Tool – Coming soon!

With this new Privacy Scrub functionality, we’re making it easier for you to set which fields in your LibWizard items are scrubbed on a rolling monthly basis. An Admin level user at your library will still need to contact our support team to activate the scrub, but you can decide which fields get scrubbed on a form-by-form basis. There are also a few fields that you can optionally set to scrub for your system as a whole, since every form has the potential to have these defined user information fields: IP Addresses and any user submitter fields (name, email, phone).

You’ll find this new setting by editing any item in the system, then going to Options > Advanced > Configure Privacy Scrub. For each field that appears in the list, select whether or not you’d like to scrub that field. An Admin level user would then go to the new Admin > System Settings > Data Privacy tab to send in a request to enable the scrub for your system (which only needs to be requested once). They’ll also be able to go there to see when the scrub was enabled and what it’s set to scrub.

Privacy Scrub

Upcoming LibWizard Training Sessions:

Also check out our recorded sessions!

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LibStaffer

We are excited to release the newest version of LibStaffer. Since the last update, we have upgraded some back end components – most notably, updating to Bootstrap 4. With the update of these components, the look and feel of some of the buttons and elements has changed slightly – but no need to worry! Everything is still located where it was before and LibStaffer functions exactly the same as before…it just looks a little fresher. ūüėĄ

As they say on TV: That’s not all! Check out the other awesome features & fixes coming your way soon…

Features & Fixes:

  • Schedules / Shifts:
    • In the ‘Manage Accounts’ tab, you can now choose which schedules are available in the “Schedule for” dropdown on the ‘Schedules’ page.
    • We‚Äôve fixed an issue with the ‚ÄėClear/Delete Shifts‚Äô option so that clicking on any of the preset date options loads the correct dates. Previously, clicking the presets would show 2/29/2020 for both start and end dates.
    • We‚Äôve corrected a shift assignment duplication issue when swapping shifts.
    • We‚Äôve corrected an issue where the Clock In/Out grace period, when applied to the ‘Admin Clock In/Out’ function, could cause an error stating there were no shifts found for the user.
  • Reports:
    • Regular user accounts can now run the ‘Time Off/Unavailability’ Report.
    • We‚Äôve fixed an issue with the Staff Current Status report, regarding which schedule is displayed for a user based on their most recent clock in record.
  • Time Off:
    • We‚Äôve added the ability to add time off for multiple people in the same request. This feature is available for both ‘One Time’ and ‘Recurring’ time off entries.
    • We‚Äôve added an option to remove existing shift assignments for a user if it clashes with a Time Off entry that is about to be approved.¬†
  • Workflows:
    • We‚Äôve added the ability to customize the text of submission subject lines by allowing the selection of specific form fields.
    • The Notes field is now included in the CSV file generated when exporting a specific workflow form from the Submissions Explorer.

Upcoming LibStaffer Training Sessions:

Also check out our recorded sessions!

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LibInsight

We’re continuing to tighten up our code and do some important behind-the-scenes work on LibInsight; in the meantime we have some fixes to share!

  • When adding charts to a Dashboard, the fields on the Data Point tab now properly display in the dropdown.
  • We’ve updated the logic to hide the ‘Stacked View’ checkbox on Dashboard charts depending on the whether or not the y-axis is a select/multi-select field.
  • We’ve fixed a SQL error that was caused when a custom dataset chart was added to a Dashboard that had an Accounts List multi-select field with unique characters in the data.
  • We’ve fixed an issue where the ‘Sum of the field’ (for a Circulation dataset) displayed on Dashboard charts wasn’t calculated correctly.

Upcoming LibInsight Training Sessions:

Also check out our recorded sessions!

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LibGuides

Just one LibGuides update to bring you for this go-round. We are deprecating the “Remote Script” content type with this code release. There are more secure alternatives to including content from a system outside your LibGuides system, such as including scripts and CSS files at the system level, and using embed code or other widget code in a widget content type.

After this code release, existing Remote Scripts assets will remain in place, but their URLs will no longer be editable. You will also not be able to add new Remote Script content. If you would like to include content from another website in your LibGuides site, but you’re unsure of how to go about it, drop us a line, we’re happy to help!

Upcoming LibGuides Training Sessions:

Also check out our recorded sessions!

LibCRM

This LibCRM release brings a new Interactions UI and a Bulk Import improvement.

Interactions

We’ve reworked the UI of interaction details to make it more user-friendly and allow you to find more useful information. We have also increased the amount of information coming from LibAnswers and LibCal in the form of interactions.

  • Reworked “New Interaction” flow: we reworked the UI of the page to provide a better user experience.
  • Created “Interaction Details” page: we moved the interaction details from a modal window to a page containing the details of the interaction.
  • Reworked “Edit Interaction” flow:¬†we moved the edit interaction flow from a modal window to a page containing the details of the interaction in editable mode.
  • Reworked the information that is coming from LibAnswers and LibCal in the form of interactions. The information displayed now is the following:
    • LibAnswers:
      • Profile: person who asked the question in LibAnswers, who is the “Interacted With” profile
      • Owner: ticket owner in LibAnswers
      • Source: LibAnswers’ source
      • Date: date the ticket was created
      • Status: current status of the ticket in LibAnswers
      • #Messages: number of messages on the thread
      • Tags: associated tags
      • Link to LibAnswers ticket: URL to navigate to the actual ticket in LibAnswers
      • Notes: notes added by the user
      • Attachments: attachments added to the ticket
    • LibCal: information depends on the source of the ticket (Events, Appointments, Space, and Equipment Bookings)
  • Removed the ability to edit LibAnswers & LibCal Interactions, though you can add notes & attachments.
  • Removed the ability to delete LibAnswers & LibCal Interactions. The user can choose to hide them instead in Admin > Manage Integrations.
Bulk Import Improvement

In order to reduce the complexity of the import process, we once again enhanced our bulk import file to help you understand the expected format for each of the fields. Only the .xlsx file format has this update; if you need the .xls format, that will be available soon.

  • Styling & Adding formatting to the import template spreadsheet:
    • Adjusted column size to the size of the text for easy visualization
    • Highlighted header column
    • Highlighted required fields
    • Added the expected input format to each field

  • Styling & Adding formatting to the import page:
    • Adjusted column size to the size of the text for easy visualization
    • Highlighted header column
    • Highlighted required fields
    • Added the expected input format to each field

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That’s it for this round of updates from Springy HQ. We would like to thank you, our user community, for sharing all your great ideas with us! We love making them a reality and look forward to bringing you many more improvements in 2020. We are always here for you if have any suggestions or questions.

Introducing LibWizard

We‚Äôre thrilled to announce the newest member of our Springy Software Suite ‚Äď LibWizard. It‚Äôs a culmination of our effort to extend the existing LibSurveys tool and add fully¬†interactive tutorials and assessment modules. Our current LibSurveys product has been¬†renamed “LibWizard Lite”, so LibGuides CMS folks will continue to have access to the¬†Forms Wizard and Surveys Wizard. The Quiz Wizard and Assessments Wizard are available with the full LibWizard platform.

LibWizard Lite

With LibWizard Lite, you’ll¬†create amazing custom forms and embed them anywhere ‚Äď in your website, LibGuides, and any webpage where you need form-based input from users. With the¬†Surveys Wizard, you’ll administer and analyze surveys. Surveys lie at the heart of any customer-facing organization, and with¬†our Surveys Wizard, libraries can efficiently conduct surveys and get actionable feedback from patrons and from the community as a whole. Key features include:

  • Drag & Drop Interface¬†‚ÄstSelect the elements you want to display and drag & drop them into your Survey Builder. It really is¬†that easy!
  • Robust Field Types¬†‚Äď Create surveys and forms with text, numeric, date, radio, check-box, rating, grid field types, and more.
  • Conditional Logic¬†‚Äď Setup surveys that hide and reveal specific questions based on answers that a¬†patron provides. Logic rules allows you to serve separate questions based on a user’s prior response.
  • Grouping – Group sets of questions together to create question branches.
  • Submission Options¬†‚Äď ¬†Create a custom thank you message to show to users, plus send a copy of each submission to the addresses you choose.
  • Customizable Look & Feel¬†‚Äď Customize every aspect of your forms and surveys with ease.

LibWizard Complete – Quizzes

The full LibWizard tool adds two powerful components ‚Äď The Quiz Wizard and the Tutorials/Assessment Wizard. This is where things get very interesting‚Ķ

Need to test your students and patrons on their understanding of key research concepts? Create a Quiz, embed it in your LibGuides and voila – assessment made easy. There are a multitude of options for Quizzes ‚Äď everything from timers and page controls to auto-grading functionality. The Quiz Wizard has it all ‚Äď it‚Äôs an¬†easy to use tool with so many great features, including:

  • Automated Grading – Designate the correct answer for each question in your quiz, and the system will automatically grade each new entry. We’ll even email you the results!
  • Self Grading for Instant Feedback – Display quiz results when a user finishes a quiz,¬†so they know at a glance how they did.
  • Require correct answer – Force quiz-takers to answer questions correctly, and add custom help text when wrong answers are entered to help folks get to the right solution.
  • Timers and Page Controls – Set a time limit requirement for finishing the quiz, and control access to the back button.
  • Advanced Reporting –¬†Highlight correct and incorrect¬†answers, customize the columns that display, filter the results, and drill down to¬†individual quiz submissions.

LibWizard Complete – Tutorials & Assessments

And then there’s the Tutorials/Assessments Wizard! Create interactive tutorials to show patrons how to use library‚Äôs tools and library‚Äôs services, and embed them directly at point of need. Create assessment modules to complement the instruction taught via LibGuides – automatically embed any¬†LibGuide,¬†and turn it¬†into an Assessment ‚Äď questions on the left, content on the right ‚Äď just like the screenshot below.

lwz-libguide1

We could go on and on about how awesome this new tool is for all your tutorials/assessments/surveys/forms needs, but don‚Äôt take our word for it ‚Äď check out this brief teaser video (ok, ok, it‚Äôs us who created the video, too, but it‚Äôs pretty cool and it will give you a very good idea of the usefulness of LibWizard, so do check it out).

And of course, we¬†saved the best for last – a very ‚Äúmeta‚ÄĚ demo straight out of Springy Labs. We created a pretty slick Interactive Tutorial which showcases the features and the potential of LibWizard, and the tutorial itself is created in ‚Äď you guessed it ‚Äď LibWizard. Mind. Blown! ūüėČ

Interactive LibWizard Tutorial

As always, this wouldn‚Äôt have been possible without the amazing input, ideas, and suggestions from our clients so thank you all very much. LibWizard is a perfect complementary tool to LibGuides ‚Äď the possibilities are truly endless so do drop us a note asap at sales@springshare.com or contact your favorite Springy and get started on LibWizard.

 

LibSurveys 1.6 Update Now Live

Hey Springy-land! This week we rolled out a LibSurveys update with¬†some great new features and¬†thoroughly squashed bugs. ūüôā

System-wide Settings

Admin level users can now customize the look and feel of all of the forms and surveys in your system in a single bound! (‘Cause Admins are kinda like Superman, don’t you think? ūüėČ )¬†Check out¬†these new options under Admin > System Settings:

  • Page Header for All Surveys – Upload a banner image / add custom text and we’ll apply this header to all forms and surveys in your system!
  • Custom JS/CSS – Want to customize the look and feel of particular form & survey elements? Now it’s¬†easy to add custom JS and CSS that applies to all forms & surveys throughout your site, making¬†customization that much easier!

Image Manager Integration

Want to spice up your forms & surveys with some well placed images? The LibApps Image Manager is now available in multiple locations within LibSurveys, including:

  • On the “Welcome” and “Thank You” screens¬†– in the Rich Text Editor
  • When adding a¬†banner for an individual survey – in¬†the survey Look and Feel preferences
  • When uploading a banner to apply to an entire site – in the new System Settings > Page Header for All Surveys page

Additional Updates

As mentioned, we’ve also included¬†several bug fixes in this release:

  • The Text block field type¬†can now be hidden, and is included as part of the “rules” definitions for each survey (so they can be hidden/shown based on the rules you define).
  • We’ve fixed an issue where certain notification emails weren’t¬†being sent on form/survey submission.
  • We’ve added flexibility¬†when entering multiple email addresses in the notifications box.
  • We’ve (re)added the “status” option to designate a survey as public or private. You’ll find this option within each survey under Survey Options > Basic Info. This is an *internal* visibility setting & doesn’t impact the public visibility of your survey:
    • “Private” Surveys¬†– The survey builder and reports are only visible to the survey owner and any system administrators.
    • “Public” Surveys – The survey builder and reports are visible to all LibSurveys account holders.

Head on over to LibSurveys and show us what you can do with all of this new image, CSS, and JS wonder! LibGuides CMS customers can easily jump over to their LibSurveys sites using the blue LibApps menu on the left hand side of the Command Bar when logged into LibGuides CMS or LibApps in general.

Don’t have LibGuides CMS, but interested in LibSurveys? What if I told you that LibSurveys was only one of the great features you get with LibGuides CMS? Check our our Why Upgrade to LibGuides CMS? guide and/or contact our sales team for more info!

LibSurveys Update Now Live

We’ve rolled out an update for LibSurveys, and we have lots of new features to share with you!

New Form & Survey Builder

We’re delighted¬†to share our revamped builder, which we’ve dubbed the Form and Survey Workpad. With the previous builder, we know that managing forms and surveys that¬†contain many questions could become unwieldy. After several¬†trips to the drawing board, we’ve hit on an approach that we think you’ll enjoy – rather than displaying a full live preview, we’re adopting¬†a tile approach where each question is its own tile. Check it out:

Survey Workpad

As you’ll see above, each tile represents one of the questions in your form or survey. Reordering questions is still a simple drag and drop process, but with this more compact layout, reordering loooong lists of questions becomes¬†much¬†more fluid. Double click on a tile to open the question pane, where you’ll find the¬†wysiwyg question preview and settings pane.

More New Features

  • Bootstrap¬†– We’ve updated¬†the look and feel of forms and surveys – they’re now bootstrapped and fully responsive, so¬†they’ll¬†look great on any device.
  • Updated Settings – We’ve tweaked the default settings for new Forms and Surveys to provide a cleaner, more responsive layout right from the get go.
  • Welcome and Thank You screens –¬†We’ve added rich text enabled pages for “Welcome” and “Thank You” messages, so you can add¬†an introductory and/or closing message for your forms and surveys! Just click on the “Welcome” or “Thank You” areas in the Workpad, and you’ll see a rich text editor pop up.¬†Add images, edit fonts, change colors, insert tables, and add any other rich text content you’d like to make a great first or last impression.
  • Multi-Column Answer Display – Radio and Checkbox field responses can now be displayed in a 1, 2, or 3-column layout. This¬†multiple column option¬†is great for when you have a question with lots¬†of possible answers and want more control over how those answers display.

Spam Control

LibSurveys already includes many spam prevention features, but for those who’d like a little extra protection against the forces of spam, we’ve added an¬†enhanced Spam Control option to the new Welcome screen.¬†We’re not huge¬†fans of Captcha as it makes submitting a form¬†harder on end-users, so¬†after some research we’ve implemented a method that¬†makes life harder for spammers yet¬†keeps things¬†easy for¬†end-users.

Here’s how it works: when you enable¬†enhanced Spam Control, we’ll add a new, hidden text field to your LibSurvey. This field must remain blank in order to submit the form.¬†The idea is that when spammers target forms, they generally fill out all fields that are presented (assuming that some fields may be required, etc.), but in this case, filling out this particular field will prevent the LibSurvey from being submitted. For folks accessing your LibSurvey using assistive devices, they’ll see the field presented with clear warning language indicating the field shouldn’t be filled out. End result? Spammers are denied access, and end-users can submit forms with a minimum of friction. Awesome!

 

Watch ACRL 2015 Guest Presenters, Emilie & Monica, Present on Springy Tools!

Whether you attended ACRL in Portland, or not, you can still watch (and rewatch!) guest presenter’s Emilie Vrbancic and Monica Ruane Rogers speak about their use of Springy Tools.
Emilie Vrbancic

Teaching from LibGuides: Quick Tips for Interactive Learning

Emilie Vrbancic – University of Colorado at Colorado Springs

About (11min 13sec):

Do you create course specific LibGuides for library instruction? Are you looking for ways to incorporate active and collaborative learning into instruction sessions? Let LibGuides help you! This presentation will give you ideas and tips on using LibGuides to incorporate online teaching tools like Google forms and Padlet into instruction sessions in order to engage students in active learning and to assess student learning as it’s happening.

Emilie Presentation Video Screenshot

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Using LibGuides & LibSurveys for Conference Planning

Monica Ruane Rogers – California University

About (14min 8sec):

Monica Ruane RogersAs a member of the planning committee for the State System of Higher Education Library Cooperative Organization Annual Meeting in Harrisburg, PA, I have been charged with the task of creating the registration page for our conference, as well as several pages of evaluations (one of which will be used almost solely on mobile devices). Instead of using a stand-alone forms product for which my institution would have to pay an additional fee, I chose to make both our registration page as well as the evaluations with LibSurveys, to which we already have a subscription. One of the other universities in our system was able to embed my widget into the conference website, hosted on their institution’s LibGuides, thereby allowing for a seamless registration experience for conference attendees. This presentation showcases an inter-library collaboration using an outside-the-research-box use for a LibApps product, and will stimulate you to utilize these products for creative and innovative purposes.

Monica Video Screenshot

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LibSurveys – New Reports Options and More!

Just in time for the holidays, we’ve rolled out a stocking-stuffer-sized update for LibSurveys!

New Reports View: Data Table

We’ve overhauled the initial landing page you’ll see when you head to Form and Survey Reports.

data

The new Data Table view includes a bunch of nice-to-have updates, including:

  • rpSearch & Filter – We’ve added a handy search box, so you can easily search across all form/survey responses by¬†a keyword or phrase.
  • Customizable Views – Choose¬†which¬†columns of data you’d like to display in your Data Table. To edit your columns, head to the Builder for that form/survey and select Properties >¬†Report Properties.¬†You can display/hide any question, and even create a custom heading title for especially long questions.
  • Column Sort – Click any column heading to sort your¬†table by that response
  • Delete Responses – Need to delete a test response? Just click the trashcan icon and poof, it’s outta there!
  • Edit Responses – Need to edit a response?¬†Click the eye icon to jump to an editing view for any form/survey responses!
    • Cool Use: Set up internal tracking questions to categorize individual form/survey responses! Just create a question in your form/survey and set its Display Property to “hidden”, then collect responses from your patrons as you normally would.¬†As each response arrives, click the edit (eye) icon¬†to edit this hidden question.
  • privacyreportingData Collection Controls¬†– This feature is¬†for folks who want to ensure patron privacy in form/survey responses. Head to the form/survey builder and choose Options > Reporting¬†to¬†control passive data collection (including IP address, browser version data, and page referring url) for each form/survey response.

New Look and Feel Options

  • New Bootstrap Style Template: Set your form/survey to a Bootstrap-based template! Head to the form/survey builder and choose Options > Look and Feel > Template to switch between Basic and Template display.
  • New CSS Classes: We’ve added new CSS classes to make it easier to¬†customize the look and feel of questions in any¬†form/survey. Here’s a quickie list of the new classes:
    Field class name
    Text Field field-type-text
    Numeric Field field-type-numeric
    Date Field field-type-date
    TextboxField field-type-textbox
    Dropdown Field field-type-dropdown
    Radio Field field-type-radio
    Checkbox Field field-type-checkbox
    Rating field-type-rating
    Text Block field-type-text-block
    Line Separator field-type-line
    Spacer field-type-spacer
    Page Header field-type-header

LibSurveys – New Kid on the Block

Hello LibraryLand!

Springshare’s got a new form/survey builder on the block and it’s a lean, mean, data-gathering machine!

LibSurveys is the next iteration of our original ‘Surveys¬†and Forms’ module in LibGuides v1 CMS. We added so many new features, revamped the user interface, made an awesome reporting tool and‚Ķ voila ‚Äď LibSurveys was born.

What are some of the features of LibSurveys?

  • Field Types Galore – Create surveys/forms using text, numeric, date, radio, check-box, rating, grid field types, and more.
  • Display Options¬†– Add pagination¬†for longer surveys, text blocks for instructions, line separators to group ‘like’ questions together, and even white space to add visual space.¬†These display options can help to improve survey submissions!
  • Conditional Logic – Setup complex surveys that allow you to hide and reveal specific questions based on answers that a patron provides. If they answer X, then show Y. Logic rules allows you to gather specific answers based upon a users’ response. For example, if you wanted to collect feedback on your past library events but¬†only¬†if that person has attended an event.
  • Drag & Drop Interface –¬†Select the elements you want to display and drag & drop them into your Survey Builder. It really is that easy!
  • Survey Visibility – Add date-range limiters, password protection, and even a visibility status to control when and who submits survey responses.
  • Customizable Look & Feel – Customize form size by defining width & height, how field labels display, custom CSS to change colors, and more.
  • Submission Options – ¬†What happens after the patron submits their survey? Create¬†a custom success message or route them to a specific URL.
  • Notifications – Send a copy of each survey submission to the email address(es) you define!
  • Share & Embed – Share a direct URL, embed it directly into your v2 LibGuides using the integrated Survey content type, or embed it onto any other webpage using LibSurveys widgets! Our widget code is designed to work on both http:// and https:// pages, so whether it’s a public webpage or secure Learning Management System (LMS), we’ve got you covered!
  • J’adore Reports¬†– Gathering survey submissions is pointless without a robust reporting tool. View the overall Data Grid, drill down to specific responses with Field Analysis, and even¬†compare fields using the Cross Tabs Report.
LibSurveys field types

LibSurveys Field Types

 

Can I Subscribe to LibSurveys?

Yes! LibSurveys is a standalone product and you can subscribe to it alongside any of our other Springy Suite of Tools. Email us today for a trial and pricing: sales@springshare.com.

I Subscribe to LibGuides CMS – Do I get LibSurveys with my Subscription?

Yes! You’ll get LibSurveys as part of your subscription to LibGuides CMS, the platinum package of LibGuides. In LibGuides CMS v1 you had access to the ‘Surveys¬†and¬†Forms’ module. We are replacing this module with this LibSurveys product so all LibGuides CMS v2 clients have access to LibSurveys as part of their CMS license.

We even have a dedicated help guide just for you! Login to your LibGuides v2 site and click¬†HELP from the command menu. On the help site, select LibSurveys help guide and voila! You’ll learn everything there is to learn including importing your LibGuides account holders into LibSurveys.

If you’re not subscribing to LibGuides CMS and you’re interested in adding LibSurveys to your Springshare subscription, we strongly recommend that you check-out the LibGuides CMS package. The CMS package bundles LibSurveys with other amazing LibGuides CMS features such as Group functionality, Access Rules, Publishing Workflows, and more. Check out all the amazing LibGuides CMS features.

I’m Using LibGuides v1 – can I use LibSurveys?

Unfortunately,¬†No.¬†ūüôĀ LibSurveys is built on our v2 platform so it is fully integrated with v2 LibApps. So, you’ll need to update to LibGuides v2 to use LibSurveys.

Do You have LibSurveys Training?

Yes! Sign-up below:

The Future of LibSurveys – LibSurveys Plus

This initial rollout of LibSurveys is just the tip of the Springy iceberg. In the next few months we are going to offer a paid upgrade called LibSurveys Plus. You’ll be able to create quizzes and tests, embed them in LibGuides v2 (or elsewhere), grade responses, and track learning. We’re talking assessment here folks, and it’s going to be grand!

To sum it up ‚Äď LibSurveys contains the Survey/Form¬†builder functionality, and it‚Äôs a free product for all LibGuides v2 CMS clients. If you’re not subscribing to LibGuides CMS, you can purchase LibSurveys separately or upgrade to LibGuides v2 CMS and get LibSurveys in the CMS bundle.¬†LibSurveys Plus is an upcoming paid product which adds the quizzes and assessment functionality to LibSurveys.