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Learning Lab: Boosting Survey Engagement with SMS

Have you ever tried to survey your community to see how to improve your services, only to have a disproportionate amount of responses from one demographic, skewing your results? When Maricopa County Library District (MCLD) encountered this problem, they improved their results by using targeted outreach via SMS to gather survey responses from the demographics they were missing! Save your spot in this upcoming Learning Lab: Boosting Survey Engagement with SMS! On Wednesday, December 11, Samantha Mears of MCLD will show you how to use Patron Point’s Segments and SMS features to gather more balanced, actionable insights from their community….

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A Platinum Win for Patron Point in 2024 MLAs by LibraryWorks

Awards Season is upon us! No, we’re not referring to the Golden Globes or Academy Awards; we’re talking about the red-carpet event of the library world, the Modern Library Awards from LibraryWorks. We are thrilled to report that our email marketing and engagement tool, Patron Point, has received a platinum award in the tenth annual MLAs. This is the third consecutive year Patron Point has received the honor!  The MLAs…

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Top 10 Springshare Blog Posts of 2023

2024 is already off to a running start, but we’d like to take a moment to reflect on the past year. In 2023, we added Patron Point to the Springshare lineup, introduced new features and interfaces built for today’s modern libraries, and shared fun tips and examples from the Springy team and our client community. Let’s get into it – here are the top 10 blog posts of 2023! 1….

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New Springy Public Library Division!

If you’ve ever sent along a feature request during a support interaction or through the Lounge, you know that we take our users’ needs very seriously. So seriously that our tools have evolved over the years to meet the changing needs of the library community. Lately, we’ve noticed our public library users have grown; there are around 1,100 public libraries using Springy Tools around the world! We’ve also noticed that…

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Yearly Wrap-Up + Springy Holiday Schedule

The end of the year is almost upon us! We’re here to show you how to prep your Springshare tools for staff vacations and shifting hours – so your final week of 2023 goes as smoothly as possible! So before you set that Out-of-Office message, make sure you take a look at this handy guide that our wonderful Springy Support Team has put together. This guide will give you all…

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RemoteLock Integration with LibCal Spaces

Are you tired of keeping track of keys for your building’s public-use rooms? Study rooms? Conference rooms? Meeting spaces? Are those keys always going missing, even when attached to giant heavy blocks of wood and a metal chain? We completely understand AND commiserate. Several Springys were librarians and remember those days of tracking down missing keys, calling locksmiths, and watching the cycle repeat over and over again. Well, no more!…

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Patron Point at LMCC 2023

The Springshare team is taking a breather between conferences this month – but this gives us the perfect opportunity to reminisce about the fun we had at the 2023 Library Marketing and Communications Conference in Indianapolis last month and plan ahead for our trip to Baltimore for ALA LibLearnX in January! Looking Back at LMCC Did you catch up with the Patron Point crew at LMCC 2023 last month? LMCC…

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Code Release: LibCal, LibAnswers, LibStaffer, LibGuides, LibApps, LibInsight, & LibWizard Features Coming Your Way!

These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, December 15, 2023. LibCal We’re excited to bring you a new widget for Equipment Booking! This new widget makes it easy to embed your library’s available equipment in any website. Head to Equipment>Widgets to create a new widget. We’ve added the ability to manage exceptions…

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End Your Year with Guest Presenters & a SpringySession!

The end of the year provides the perfect occasion to reflect on your achievements and gather valuable insights. Cap off 2023 on an insightful note by tuning in to two fantastic webinars! Join us for one (or both!) of these sessions, designed to enrich your knowledge and inspire you as you transition into the new year. Don’t miss the chance to wrap up the year with a wealth of new…

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Cross ‘Watch Patron Point Webinar’ Off Your To-Do List

It’s the human condition to always overestimate how much time we have. “I’ll get to that tomorrow,” we tell ourselves. Tomorrow becomes next week, and that becomes next month, and so on and so forth. Until suddenly, December is around the corner and the end of the year is nigh – and we go into full rushing-around-mode trying to fit everything we wanted to get done by year’s end into…

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Springshare Holiday Schedule

The hustle and bustle of the summer and fall are finally behind us, and the holiday season is on the horizon! If you caught our 2023 year in review in the most recent edition of our SpringyNews newsletter, you know that we’ve had a busy year so far! Some Springy Highlights From 2023: We saw 84 product updates across 7 products. We held 1,876 webinars & training sessions, with a total of over 6,500…

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