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LibGuides, LibAnswers, LibCal and LibStaffer Features Coming Your Way!

March 14, 2025 | By Sarah
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These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, March 21, 2025. LibCal You can now include a QR code within your event registration confirmation emails for easy event check-in! On the day of the event, librarians can scan the QR code using a mobile device and check in the patron with one click. Easy event check-ins for the win! To use this new feature, when creating a new event that requires registration, set the “Enable check-ins via QR Codes” to “yes”. For Equipment,…

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LibAnswers Proactive Chat Increases User Engagement

October 12, 2018 | By Talia
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If you’re looking for a way to increase user engagements, look no further than LibAnswers proactive LibChat widgets! Create as many customizable chat widgets as you’d like, embed them anywhere (including https secure websites), and watch the chats roll in. How do I make one? It’s as easy as select, type, copy, and paste. Blammo – and you’re done! Login to your LibAnswers system > LibChat from the Orange Command…

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LibStaffer Update Coming Soon!

October 11, 2018 | By Sarah

A really big – and important – LibStaffer update is on its way to production servers on Monday, October 15th, 2018 (US Eastern Time), and will be live in all regions by the end of the day. Why is this release so big and important? Two words: Workflow Forms. Workflow Forms This new functionality in LibStaffer has the potential to greatly streamline the way your library processes various staffing-related forms….

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LibGuides and LibApps Updates Coming Your Way!

October 9, 2018 | By Sarah
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We have some great updates coming by the end of this week to LibGuides, LibApps, and LibAuth to go with the official changing of the seasons. Happy fall to our fellow Northern Hemisphere denizens, and Happy Spring to our customers on the other side of the world! To kick us off, we’re pleased to announce that you can now Export All Rows for LibGuides Homepage and Guides statistical reports. So…

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LibAnswers 2.23 Update Coming Soon!

October 8, 2018 | By Sarah
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The LibAnswers 2.23 update is on its way to you this week, and will be released in all regions by the end of the day on Thursday October 11th, 2018. This update is all about refinements to the new chat operator interface. We’ve been listening to your feedback and are implementing several great features to streamline answering and keeping track of chats. Read on for the details! New Chat Dashboard…

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LibGuides CMS: Getting The Most From Groups Functionality

October 5, 2018 | By Ginna Nicolas
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There are many excellent reasons why people choose (or upgrade to) LibGuides CMS. It has access controls, the LTI integration tool, and so much more. However, the way the system allows you to create separate customizable groups is, to this day, one of the most popular draws. LibGuides is so easy to use that our clients began to start imagining other ways they could use it. They’ve taken advantage of…

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LibCal 2.17 Coming Soon!

September 18, 2018 | By Sarah
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The LibCal 2.17 release is on its way, and will be live in all regions by the end of the day Thursday September 20th, 2018. This release brings loads of usability improvements, including a new bulk event publishing option, refinements for the new Appointments functionality, and so much more! Calendars/Events: Bulk Event Publishing – We’ve added several new features to the Event Explorer page, including an all new bulk publish…

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Essential LibGuides and Ones You Didn’t Know You Needed

September 17, 2018 | By Ginna Nicolas
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For Academic libraries, this time of year is exciting as the physical and virtual campuses are brimming with students and faculty. Your Library Orientations are in full swing. Your Social Media efforts are kicked into high gear as you promote your services. You’ve got to remind everyone that you’re there! As you do this, it’s a good time to have a look at your LibGuides. If you’ve had LibGuides for…

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Gearing Up for Fall with Additions to LibGuides

August 15, 2018 | By Sarah
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Summer is winding down here in the Northern Hemisphere, and we know lots of folks are getting ready for back-to-school. We’ve been getting ready, too! In addition to some back-end performance improvements for LibGuides, we area also pleased to tell you that we have a few features and fixes to report for our August release. This code release has already gone out to all regions, so all of the things…

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Tips For A Successful Year of Managing Student Employees with LibStaffer

August 15, 2018 | By Ginna Nicolas
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Very soon, the library will be abuzz. You will be standing before the bright, eager faces of your student employees. They will be looking to you and your colleagues to guide them through a year of what, everyone hopes, will be a productive, fun, learning experience as they assist you in the library. Some of them will be new. While others will be returning from last year. All of them…

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LibAnswers Update: Chat Improvements and More Coming Soon!

August 7, 2018 | By Sarah
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The LibAnswers release is on its way and will be released to all regions by the end of the day on Thursday August 9th. This release is chock full of chat dashboard stability and UI improvements – read on for the full scoop! New Chat Dashboard Updates We’ve heard your early feedback from using the new and improved Chat Operator Dashboard, and are excited to bring you several key updates…

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