Springshare Support Model: We’re Presenting @ Computers in Libraries!
Putting UX Into Customer Service: The Springshare Model When: Tuesday, April 28th from 1:30pm – 2:15pm Where: B203 Abstract: Talia Richards, a Springy Librarian, will be presenting on how you can use Springshare’s model for customer service in your library. Drawing inspiration from real-world examples, Richards shares practical tips, strategies,…