LibCal’s suggestion-based Spaces booking interface is here! This new UI enables patrons to find spaces by entering desired location, category, capacity, and date/time. The LibCal algorithm then finds availability for the exact – or similar – parameters and delivers the results for easy booking. If you thought that was all, think again!…
This blog post is to remind you of an upcoming change Zoom is making to their authentication protocols. This change only affects LibAnswers and LibCal users using the JWT authentication method for integrating Zoom into their LibCal and/or LibAnswers systems. What is Zoom doing? Zoom is turning off the JWT…
At Springshare, we’re committed to accessibility. We continually evaluate our tools for compliance with current regulations and standards, especially as we add new features and make improvements behind the scenes. And because accessibility is a joint effort, we make sure our users have the resources and tools needed to create accessible content…
Springys had an amazing time at last week’s ACRL Annual Conference in Pittsburgh, Pennsylvania. Was there a gorgeous river view from the conference hall (if ya know, ya know)? Absolutely. Did we all enjoy some amazing tacos at Condado’s? Also yes. Was everyone bummed to get in their cars or…
The last time Springshare attended ACRL was in 2019! We can’t believe it’s been four years (it feels both longer and shorter than 4 years, doesn’t it?!) since we’ve see all your faces. And guess what? We’re looking for guest presenters at the Springshare Booth #711. Learning From Each Other…
Tips for Telling A Story with Data Meet our Customer Experience team members Greg Sigountos and Zinthia Briceño and learn how they’re using data to better understand our users and meet their needs. They’ll discuss tips for collecting data that is meaningful, actionable, and is crucial in helping Springshare deliver…
It’s not easy to create a beautifully designed and mobile-friendly email that engages and excites users. Maybe graphic design isn’t your bag, or you just don’t have the time, what with juggling 52 other responsibilities. But we all know that creating a powerful and captivating email improves engagement. Users are…
A Flexible Solution for Physical and Digital Tickets and Museum Passes MIAMI (November 16, 2022) – Springshare is excited to announce the new LibCal Museum Passes and eTickets functionality, which will be launching next month. This highly anticipated new feature provides a much-needed ticket management solution for libraries offering museum passes…
Can you believe that we are only seven weeks away from 2023?! It seems like this year, the weeks were long, but the days were short. If you read our October blog post celebrating our Support Team during National Customer Service Week, you’ll know that Springy Support has been busy,…
Last month we published a blog post asking folks to take a few minutes to fill out a communication survey – telling us how you want to hear from us, what you like about our current communication, and what you don’t like! Plus, if you filled out the survey, you…
