We have retooled our LibAnswers statistics pages which now include a new layout and beautiful, interactive flash-based charts. We also added a few new reports which provide even better insight into how and when your LibAnswers system is being used. Here are all the new features/reports: General System Report (accessible via Admin Console…
Last night we updated our production servers with the new code for LibGuides/Campusguides, that we’ve been working on for the past few months. This was a major code update and it fixed all outstanding bugs, in addition to introducing several important new features: Better (much better) full-text search capability with…
You have probably heard about Wolfram Alpha by now. It is a new search engine/technology – a “computational knowledge engine that draws on multiple sources to answer user queries directly.” (quote from their website). Some people think it’s the next big thing in search, others disagree, but one thing is…
We noticed that many of our clients are creating A-Z Database Lists in LibGuides. So, we want to make it easier for you to create and maintain these guides, and to that effect we are close to finishing a major new enhancement called, well, A-Z Database List Management (not a lot…
We’re excited to announce the new and expanded subject category functionality in LibGuides and CampusGuides. These changes are significant in both the UI sense (see below) but also in that they represent another step in opening up our platform to let you organize and track non-LibGuides resources. With this, LibGuides can (and should 😉…
Hello folks, just an update – we are restarting the servers again so there will be a 10 minute downtime, in order to restore the access.
In a typical Murhpy’s Law fashion, as soon as we posted the previous blog update about the connectivity issues, we figured out the problem and fixed it, so I believe this issue is now behind us and the new servers will start acting like they’re supposed to – healthy, fast, and…
This past Sunday we performed a major upgrade to our hardware (to prepare for the increased usage for the upcoming school year), but it appears there are some problems with the new setup. We are working diligently to figure out what’s going on, and in the meantime we apologize for any brief…
Our new LibAnswers system is generating a lot of great buzz, and we believe for a good reason – it is an innovative reference 2.0 tool with a refreshing new twist on the “ask a librarian” service. Many built-in Social Features, Twitter integration, FAQ knowledge-base builder, the Query Analysis, the…
We emailed this update to all admins today, but for those users who didn’t get the email here’s a recap: The betas of LibAnswers (http://demo.libanswers.com) and CampusGuides (http://demo.campusguides.com) have arrived (and they look great)! We’d love for you to check them out and give us your feedback, suggestions, and comments….
