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LibAnalytics Insight Platform

We hope we got your blood pumping with yesterday’s post about the next-gen LibGuides. But there’s more good news to share – we’ve been busy working on another platform which, we believe, will have an even greater impact on libraries than LibGuides has had. Here’s the scoop… We know librarians…

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Monday’s LibGuides Server Issues Post-Mortem

We waited until today to post the explanation behind yesterday’s LibGuides connectivity issue because we wanted to make sure that the fixes we deployed took care of the issue. Here’s what happened: a couple of weeks ago our hosting facility had a big infrastructure upgrade – new routers, switches, the…

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Springshare does not support SOPA or PIPA

As we were wrapping up some fixes regarding the LibGuides connectivity issues today, we noticed some tweets alluding that we somehow support SOPA/PIPA because the attack on GoDaddy coincided with the LibGuides server connectivity issues. Let me be clear in no uncertain terms – we do not support SOPA or…

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Announcing Mobile Site Builder and LibAnalytics

After we gave a sneak peek to our clients via last week’s newsletter, today I am pleased to announce that the Mobile Site Builder and LibAnalytics systems are now available for anybody to check out. These two new tools expand our Springshare web platform in two important directions – mobile web and statistical analysis….

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New LibAnswers Features Released!

We are very excited to announce a brand-new release of LibAnswers system with tons of new features and improved functionality. The updates went out this past weekend so everything is live already. Here is the rundown of the new stuff: LibAnalytics. We introduced a new product called LibAnalytics, which borrows from the functionality of…

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LibAnswers Code Update – Mobile, Multi-lingual, Faster… Oh my!

If you noticed a lack of code updates for LibAnswers in the past couple of months, that was just the quiet before the storm because we are excited thrilled to announce a major LibAnswers code update which went live last night. There are lots of little fixes in this update…

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New Features for LibGuides/CampusGuides and LibAnswers

Over the weekend we successfully completed another major code update (without any system downtime – kudos to our tech team!) and rolled out many new features. Watch for the full details of all new features in our upcoming October newsletter, but here is the summary: LibGuides/CampusGuides: Mobile interface for your…

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Promoting your LibAnswers SMS/Texting service

Our client libraries will really like this new thing we’re doing – namely, we have started creating marketing/advertising/pr materials to help our clients promote the wonderful things they are doing with our products – LibAnswers, LibGuides, and CampusGuides. The first marketing/advertising “how to” we put together is for LibAnswers – http://help.springshare.com/advertisingsms….

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100,000 Library Guides (and counting…)

We were so excited about the just-released code updates, new products, modules, etc. that we almost missed a super-cool milestone for our flagship platform. As of last week there were 100,000 guides in our LibGuides community. That is an amazing achievement by our community, and it speaks volumes about the…

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New LibAnswers Features

We came back from ALA in D.C. full of ideas for new features for our products. We’ve already coded a bunch of new stuff for LibAnswers (the LibGuides/CampusGuides update is coming soon as well) and here are the new features we just rolled out: Importing of LibGuides accounts into LibAnswers….

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