Springshare Holiday Schedule + End of Year Prep
By Kirsten on November 20, 2025
As the semester winds down and winter break gets closer, we know many of you are juggling updated hours, staffing plans, and holiday closures. Whether you're coordinating time off or making sure your community knows when and how to reach you, Springshare is here to help you wrap up th …
Service with a Springy Smile: It’s Customer Service Week!
By Kirsten on October 9, 2025
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It's National Customer Service Week and we’re taking this opportunity to celebrate the incredible Springys who make outstanding customer service part of everything we do! Whether you’ve joined us for a training session, connected with us in the Springshare Lounge, or reached out to ou …
Tales From the Co-Op: August Exchanges
By Kirsten on August 25, 2025
Welcome back to another edition of Tales From the Co-Op! If you missed our last post, catch up with the July Exchanges before diving in. The LibAnswers 24/7 Global Chat Cooperative keeps your library's virtual doors open at all hours. With MLS-degreed librarians providing support arou …
Patron Point Version 5: A Fresh Look with Smarter Features
By Kirsten on August 20, 2025
We’re excited to announce the upcoming release of Patron Point Version 5, an update that modernizes the look and feel of this marketing automation platform while introducing new tools to make your email campaigns even more powerful. Alongside a refreshed interface and streamlined navi …
Create Smarter Self-Service Support with LibAnswers FAQs
By Kirsten on August 8, 2025
Your users have questions, lots of them! And while your team is ready to help, not every inquiry needs a live interaction. That’s where LibAnswers FAQs shine. Whether it's “How do I renew a book?” or “Where can I print on campus?” – LibAnswers gives your library the tools to create a …
LibCal + Bibliotheca: Smarter Event Displays Through Seamless Integration
By Kirsten on July 15, 2025
At Springshare, we're focused on building tools that make library systems work better together. That's why we're excited to showcase our upcoming collaboration with Bibliotheca – a seamless integration between LibCal and quickConnect, Bibliotheca’s award-winning selfCheck software.
Unlock the Power of Interactive Learning with LibWizard Tutorials
By Kirsten on June 27, 2025
When it comes to library instruction, engagement is everything. That’s why LibWizard Tutorials are built to transform passive information into active learning by empowering your patrons to develop skills, build confidence, and succeed – all at their own pace. Whether you're supporting …
Chat Smarter: How to Make the Most of Your LibAnswers Chatbot
By Kirsten on June 10, 2025
When your patrons visit your library’s website with a question, the last thing they want is a confusing experience or a dead-end chatbot. That’s why LibAnswers Chatbot is designed differently. This isn’t artificial intelligence – it’s librarian intelligence.
Managing Room Reservations for Libraries of All Sizes
By Kirsten on May 23, 2025
No two libraries are exactly alike. A small community library might have just one meeting room and a study nook. A sprawling academic library might manage dozens of study rooms, presentation spaces, and computer labs across multiple floors—or even multiple campuses. No matter the size …
Simplify Library Kit Lending with LibCal's Lending Hub
By Kirsten on May 2, 2025
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From STEM exploration to storytime on the go, Library Kits are a powerful way to extend your library’s impact beyond the building. Whether you're circulating Book Club Kits, Early Literacy Backpacks, or Technology Lending Kits, LibCal’s Lending Hub makes it easy to manage checkouts, t …