Kirsten

Posts by Kirsten

Your glasses have been slacking. Not anymore. Meet LibGlasses.

By Kirsten on April 1, 2026

Your glasses have one job. One. And yet here you are, tilting your head sideways to read a call number, losing them on your own face, and doing absolutely nothing about the patron who just shelved a book spine-in because you simply did not see it in time. That ends today. We're thrill …

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Topics: General

Tales From the Co-Op: March Exchanges

By Kirsten on March 30, 2026

Tales From the Co-Op

Welcome to the latest edition of Tales From the Co-Op! If you missed last month's post, check out our February exchanges here. Plus, we're currently hiring for a Co-Op Reference Librarian – details below! Springshare's 24/7 Global Chat Cooperative ensures your patrons receive round-th …

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March Maintenance Magic

By Kirsten on March 5, 2026

Spring cleaning isn’t just for closets and inboxes. At Springshare HQ, it’s time for March Maintenance Magic – a dedicated moment to review your security game plan and make sure everything is running exactly as it should. Strong security doesn’t happen by accident. It happens through …

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Topics: General

Six Years of Platinum Recognition – Why Libraries Keep Choosing Patron Point

By Kirsten on February 3, 2026

Winning an award once is exciting. Winning it six years in a row says something else entirely! Patron Point was named a Platinum winner in the 2026 Modern Library Awards for the sixth consecutive year. While we’re proud of the recognition, what matters more is why Patron Point continu …

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Topics: Patron Point

Supporting EveryLibrary Through the SpringyCamp Give Back

By Kirsten on December 9, 2025

Every year, SpringyCamp brings library folks together for a packed lineup of idea-sharing, inspiration, and lots of “Ooh, I want to try that!” moments. And this year, our community did something extra special: you helped us give back to an organization doing crucial work for libraries …

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Notes from the Trail: SpringyCamp for All Libraries Recap

By Kirsten on December 2, 2025

SpringyCamp for All Libraries returned this year with two days of inspiration, hands-on learning, and a whole lot of campfire camaraderie. Our presenters led us through thoughtful discussions on the heart of library work, practical sessions on everything from APIs to LibCal workflows, …

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Springshare Holiday Schedule + End of Year Prep

By Kirsten on November 20, 2025

As the semester winds down and winter break gets closer, we know many of you are juggling updated hours, staffing plans, and holiday closures. Whether you're coordinating time off or making sure your community knows when and how to reach you, Springshare is here to help you wrap up th …

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Topics: General

Service with a Springy Smile: It’s Customer Service Week!

By Kirsten on October 9, 2025

It's National Customer Service Week and we’re taking this opportunity to celebrate the incredible Springys who make outstanding customer service part of everything we do! Whether you’ve joined us for a training session, connected with us in the Springshare Lounge, or reached out to ou …

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Tales From the Co-Op: August Exchanges

By Kirsten on August 25, 2025

Welcome back to another edition of Tales From the Co-Op! If you missed our last post, catch up with the July Exchanges before diving in. The LibAnswers 24/7 Global Chat Cooperative keeps your library's virtual doors open at all hours. With MLS-degreed librarians providing support arou …

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Patron Point Version 5: A Fresh Look with Smarter Features

By Kirsten on August 20, 2025

We’re excited to announce the upcoming release of Patron Point Version 5, an update that modernizes the look and feel of this marketing automation platform while introducing new tools to make your email campaigns even more powerful. Alongside a refreshed interface and streamlined navi …

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