Chat Smarter: How to Make the Most of Your LibAnswers Chatbot

By Kirsten on June 10, 2025

When your patrons visit your library’s website with a question, the last thing they want is a confusing experience or a dead-end chatbot. That’s why LibAnswers Chatbot is designed differently. This isn’t artificial intelligence – it’s librarian intelligence.

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LibChat on the Go: Meeting Patrons Where They Are

By Hannah on May 13, 2025

Image of virtual chat sessions on computer and phone

Real-time virtual conversations are made easy with LibChat! This LibAnswers module is a reference powerhouse that provides an effortless way for patrons to chat with a librarian from any device. Seamlessly integrate custom chat widgets into popular LibGuides, discovery layers, or any …

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