Tales From the Co-Op: March Exchanges
By Kirsten on March 30, 2026
Welcome to the latest edition of Tales From the Co-Op! If you missed last month's post, check out our February exchanges here. Plus, we're currently hiring for a Co-Op Reference Librarian – details below! Springshare's 24/7 Global Chat Cooperative ensures your patrons receive round-th …
Let Your Chat Reference Expertise Shine – We're Hiring!
By Corinne on March 26, 2026
Do you do your best work when the rest of the world is asleep? We're looking for a part-time 24/7 Co-Op Reference Librarian to join our team. Available shifts are focused on very late night / very early morning hours in the U.S. We encourage applications from night owls, early risers, …
Tales From the Co-Op: February Exchanges
By Kelsey on February 24, 2026
Welcome back to Tales From the Co-Op where we share some of our favorite recent conversations between our Co-Op Librarians and your patrons! To see more exchanges, check out last month's post. Springshare's 24/7 Global Chat Cooperative ensures your patrons receive round-the-clock serv …
Tales From the Co-Op: January Exchanges
By Hannah on January 27, 2026
Welcome to the latest edition of Tales From the Co-Op! We took a short break in December, but if you missed the most recent post in this series, check out our November exchanges! If you're new to this series, it's where we share fantastic real-life chat exchanges between library patro …
Tales From the Co-Op: November Exchanges
By Corinne on November 25, 2025
The newest edition of Tales From the Co-Op is hot off the presses! For more stories of stellar chat service, head into the archives and read our October exchanges. Springshare's 24/7 Global Chat Cooperative is an adaptable solution, with our trained MLS-degreed librarians ready to ans …
Tales From the Co-Op: October Exchanges
By Hannah on October 28, 2025
The latest edition of Tales From the Co-Op is here! If you missed last month's post, be sure to catch up with our September exchanges. With the holidays just around the corner, library access is likely to be affected by holiday closures, staff vacations, or unexpected winter weather. …
Tales From the Co-Op: September Exchanges
By Hannah on September 30, 2025
Welcome back to another edition of Tales From the Co-Op! If you missed last month's post, you can take a look at our August exchanges before jumping in. Enjoy this behind the scenes look at chat transcripts from Springshare's 24/7 Global Chat Cooperative – an exciting way to assist pa …
Tales From the Co-Op: August Exchanges
By Kirsten on August 25, 2025
Welcome back to another edition of Tales From the Co-Op! If you missed our last post, catch up with the July Exchanges before diving in. The LibAnswers 24/7 Global Chat Cooperative keeps your library's virtual doors open at all hours. With MLS-degreed librarians providing support arou …
Tales From the Co-Op: July Exchanges
By Corinne on July 29, 2025
Settle in for this month's thrilling installment of Tales From the Co-Op! If you missed our last post in this series, give it a read here: June Exchanges. Your patrons and students can experience the joys and delights of uninterrupted reference chat help when you sign on for the 24/7 …
Tales From the Co-Op: June Exchanges
By Hannah on June 24, 2025
Gather 'round for another exciting edition of Tales From the Co-Op! If you haven't caught up with the latest in this series, be sure to check out our May exchanges. Have you had trouble keeping up with incoming questions while your library is understaffed? Would you like to offer patr …