MIAMI, FL (November 3, 2023) Springshare announced today that Spokane County Library District in Spokane, Washington (https://www.scld.org/), has brought on the Patron Point engagement platform to bolster its vision to create an engaged community that learns, works, creates, and thrives together. Spokane County Library District plans to send automated emails…
Affirming Springshare’s Commitment to Data Security and Privacy MIAMI (October 17, 2023) – Springshare, a leading cloud software vendor for libraries, is pleased to announce that it has successfully achieved SOC 2 Type II compliance for the second year in a row. The SOC 2 information security audit is a recognized…
Ahh, October, a month for cozying up with a toasty beverage, a good book, and a fluffy blanket (and, for the non-allergic among us, an even fluffier pet). Sadly, you probably can’t achieve this dream scenario during work hours, so we’re bringing you the next best thing: some stress-free professional…
Get Ready to Read Your Patrons’ Minds We’re thrilled to launch the brand-new Net Promoter Score℠ (NPS) Module, available as an add-on upgrade to LibAnswers starting October 23, 2023! NPS® elevates your LibAnswers customer service platform by allowing you to gauge user satisfaction across your institution. You’ll have the tools…
MIAMI, FL (September 29, 2023) Springshare announced today that Randwick City Library (RCL), based in New South Wales, Australia (https://www.randwick.nsw.gov.au/library), has selected the Patron Point library marketing platform to support its vision of providing a modern library service committed to promoting life-long learning and engaging the local community. Randwick City…
DUBLIN, OH (September 22, 2023) – Patron Point announced today that Charlotte Mecklenburg Library (CML), headquartered in Charlotte, North Carolina, has chosen to utilize our patron engagement platform to streamline its library card application process. Quickly putting library cards in patron’s hands will help enable the library’s vision of being…
DUBLIN, OH (September 15, 2023) – Patron Point announced today that Morrisson-Reeves Library (MRL) in Richmond, Indiana, has chosen to implement our patron engagement platform to support its vision of being a vibrant, vital community resource for imagination and growth. The library intends to use Patron Point to broaden and…
DUBLIN, OH (August 25, 2023) – Patron Point announced today that the Metropolitan Library System (Metro Libraries) based in Oklahoma County, has chosen our patron engagement platform to support its mission to connect their diverse communities with resources and experiences to educate and enrich lives. The Metropolitan Library System is…
You might have heard the news earlier today that Springshare has acquired Patron Point! We are beyond excited about combining the strengths of our two companies to deliver best-in-class marketing automation and engagement software to libraries. Both Springshare and Patron Point teams are already brimming with integration ideas. We can’t…
