Answering Patrons Faster Than Ever: Five LibAnswers Features That Beat AI
By Hannah on June 4, 2026
Libraries often lead the way with emerging technology, but mass AI adoption has brought some unique challenges. As AI chatbots take the world by storm, reference departments have noticed a huge shift in patron expectations. While we firmly believe the right answer beats the fastest an …
Chat Smarter: How to Make the Most of Your LibAnswers Chatbot
By Kirsten on June 10, 2025
When your patrons visit your library’s website with a question, the last thing they want is a confusing experience or a dead-end chatbot. That’s why LibAnswers Chatbot is designed differently. This isn’t artificial intelligence – it’s librarian intelligence.
LibChat on the Go: Meeting Patrons Where They Are
By Hannah on May 13, 2025
Real-time virtual conversations are made easy with LibChat! This LibAnswers module is a reference powerhouse that provides an effortless way for patrons to chat with a librarian from any device. Seamlessly integrate custom chat widgets into popular LibGuides, discovery layers, or any …
LibGuides, LibAuth, LibAnswers, LibCal, and LibInsight Features Coming Your Way!
By Rebecca Reed on December 13, 2024
LibGuides, LibAnswers, LibCal, and LibInsight Features Coming Your Way!
By Rebecca Reed on November 1, 2024
Learning Lab: A Collaborative Approach to LibAnswers Chatbot Integration
By Talia on October 16, 2024
LibGuides, LibAnswers, LibCal, and LibStaffer Features Coming Your Way!
By Rebecca Reed on September 20, 2024
