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Tie Up Loose Ends Before Year-End with Springy Tools

2024 has been another year for the books! Our Support Team answered more than 23,000 questions, with over 89% of those questions being answered within the first 24 hours! Springshare’s 1,523 FAQs were viewed almost half a million times. Our Training Team held over 150 product training sessions, and we offered three days of SpringyCamp. This was the first year we had a full day of SpringyCamp dedicated to Public Libraries (and we’re thinking it won’t be the last!). The Springshare Lounge was lively with almost 4,000 active users, who posted over 1,400 discussions and 800 feature requests. With all…

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Honorable Mentions III

We have not highlighted a LibGuides related blog post in some time, but when we saw the post on the Gonzobrarian blog today, we couldn’t resist! One of the fruitions of my library’s attendance at a recent conference was to become more fully introduced to the increasingly popular service called LibGuides. After attending a session on it, the first thing my director mentioned was something to the effect of “I…

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Monthly LibGuides Stats – August 2008

Here are the most recent cummulative stats for the LibGuides community; over 20,000 content pages were added last month! Community Sites: 337 Librarian Accounts: 5782 Total Guides: 14,596 Total Pages: 90,180

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LibGuides Integration with Twitter

We’ve achieved a lot of “firsts” in the Library software world in terms of web 2.0 stuff – LibGuides was one of the first commercial library software with a Facebook app (we now have three), among the first to integrate with Del.icio.us, etc. Today I am pleased to announce another “first” and, perhaps, the coolest one yet – Twitter integration. Now when you publish a new guide you can broadcast the news on…

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Issues With Accessing New Servers

After our server upgrade went as smoothly as possible (zero downtime for patrons), we were alerted today that several (5, to be exact) of our clients were not able to access the new servers. After scratching our heads and looking at the problem from every possible angle (I’d like to thank our clients who worked with us on figuring it out), one of our genius techies (i.e. not me) said “it…

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LibGuides Community Members on a Map

Marc has created a pretty cool Google Maps mashup which shows the locations of all our LibGuides member libraries. Check it out at http://community.libguides.com/community_map.php. You can zoom in and out, and clicking on any blue push pins will reveal the institution name as well as their LibGuides URL.   The map is also available from the main Community Site (http://community.libguides.com) , by clicking on the “Member Map” link. We will be…

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Monthly LibGuides Stats – July 2008

Here are the most recent cummulative stats for the LibGuides community. Community Sites: 305 Librarian Accounts: 5152 Total Guides: 12,145 Total Pages: 69,929

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Problems with Del.icio.us boxes inside LibGuides

Several users have sent us emails in the last few days asking why their del.icio.us boxes, which used to work fine, are now only showing a very limited set of tags. After looking into the issue in depth, the conclusion is that – for now – we can’t do anything about this because it’s a problem with the del.icio.us api code. We get del.icio.us tags to display in LibGuides by using …

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Upgrading LibGuides Servers

The growth of LibGuides has been nothing short of amazing, but the best part is that we are just getting started! New libraries are signing up every day, so the current statistics (300 libraries, 5000 librarians using the system, 11,500 guides created with 70,000 subject pages) will look like small potatoes 6 months from now. To ensure the smooth growth of our community, and to be able to handle the increasead…

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User Management in LibGuides and New API Functions

We rolled out another set of new LibGuides features this weekend. There are a lot of little things in this release, like code optimizations which will make the pages load faster, but the main new features are: Sys admins now have a real user account management console, from which they can create new accounts, promote existing accounts to admin-level (and demote them as well), reset passwords, and delete user accounts. If you are…

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Monthly LibGuides Stats – June 2008

Here are the most recent cummulative stats for the LibGuides community. Community Sites: 257 Librarian Accounts: 4265 Total Guides: 9859 Total Pages: 56,993

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