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Learning Lab: Boosting Survey Engagement with SMS

November 19, 2024 | By Kelsey
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Have you ever tried to survey your community to see how to improve your services, only to have a disproportionate amount of responses from one demographic, skewing your results? When Maricopa County Library District (MCLD) encountered this problem, they improved their results by using targeted outreach via SMS to gather survey responses from the demographics they were missing! Save your spot in this upcoming Learning Lab: Boosting Survey Engagement with SMS! On Wednesday, December 11, Samantha Mears of MCLD will show you how to use Patron Point’s Segments and SMS features to gather more balanced, actionable insights from their community….

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Resources for a Smooth Summer

June 11, 2024 | By Corinne
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Summer is here! We’re sharing some hot tips on how to transition all your LibApps to ensure you have a smooth, stress-free summer. Do any of these scenarios apply to you? You recently became an admin for your Springy tools. You’re onboarding new staff over the coming months. You’re about to leave or retire and need to hand off duties. A colleague left and you need to reassign their admin…

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LibGuides, LibAuth, LibAnswers, LibStaffer, and LibInsight Features Coming Your Way!

June 7, 2024 | By Juri Kyoya
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These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, June 14, 2024. LibAnswers You can now assign priority levels to tickets, to help staff triage and answer with greater efficiency! We’ve introduced automated ticket tagging based on keyword/phrase or ticket form questions. Workflows for Tickets can be created to assign tickets to priority levels…

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Tales From the Co-Op: May Exchanges

May 28, 2024 | By Kirsten
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The LibAnswers 24/7 Global Chat Cooperative is one of the coolest – and most useful – services we offer. It’s staffed by our own in-house librarians (our 24/7 Co-Op crew consists of experienced MLS-degreed librarians who collectively have hundreds of years of experience working at academic, public, school, and special libraries) along with the cooperative members from tons of contributing libraries from around the world. The Chat Co-Op provides 24/7/365…

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Present With Springshare at ALA 2024!

May 21, 2024 | By Kirsten
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Are you heading to the ALA Annual Conference in San Diego this June? Well, we are and we’re looking for guest presenters at the Springshare booth (#2635)! Learning From Each Other The main reason for attending conferences, aside from reconnecting with old friends and making new connections, is to learn from each other. It’s about getting inspired by the innovative ideas at other institutions and exploring how to implement them…

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Special Guest Speaker Presentation One Week From Today

May 15, 2024 | By Corinne
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When technical difficulties prevented us from streaming and recording one of our guest presentations at last month’s PLA conference, we knew we had to devise another way to get this presentation to you. We are positively delighted that our guest speaker, Cathay Keough from Sarasota County Libraries, has graciously agreed to return for a special webinar next Wednesday, May 22 at 1pm ET! Expanding Options for Community Access Sarasota County…

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LibGuides, LibCal, LibStaffer, and LibInsight Features Coming Your Way!

May 10, 2024 | By Sarah
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These releases are on their way to you over the next 2 weeks, and will be live in all regions by the end of the day on Friday, May 24, 2024. LibGuides The all new Blogs are here! We’re excited to bring you a new host of homepage options, blog statistics, and much more granular controls over all types of functionality, including appearance and comments. Check out the lounge post…

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A Marketing & Outreach Webinar with LibraryWorks!

May 7, 2024 | By Kirsten
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Modern libraries are community hubs that offer valuable programs, resources, and spaces that uniquely reflect the diverse populations they serve. Despite dynamic offerings, many libraries struggle to break the perception that they are simply a place to check out books. Taking control of the narrative doesn’t have to be challenging! Given the right tools and methods, you can shape your public messaging to communicate value and get prospective and existing…

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We’re Diving into Data with a LibInsight Webinar Series

May 3, 2024 | By Kirsten
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Data is power! Let the data tell the story! Data can set you free! Cliches aside, data can impress stakeholders, secure funding, and bolster your institution’s reputation – it’s a big deal in the library world. Whether you’re gearing up for the end of the fiscal year, or embarking on a strategic planning process, we want to help you make the most of your library’s data. We chatted with libraries…

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Celebrating 17 Years of LibGuides

April 30, 2024 | By Kirsten
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Happy LibGuides Day! Today marks the 17th anniversary of the first LibGuides install. In honor of this occasion, we’re reflecting on the inaugural LibGuide from 2007 and highlighting a selection of our favorite LibGuides, all crafted by YOU! A Glimpse into the Past Temple University was the very first member of the LibGuides community! On our 10th anniversary we caught up with Steven Bell from Temple to reminisce about the early days…

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LibGuides A-Z + Bootstrap 5

April 23, 2024 | By Kirsten
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Update Your LibGuides A-Z Look & Feel with Bootstrap 5 LibGuides is built on Bootstrap, a framework of CSS, JavaScript, and HTML. This means you can increase the usability and functionality of your guides with Bootstrap components without extensive web development experience. We’re gradually moving LibGuides pages onto the latest-and-greatest Bootstrap 5-based framework – you’ve seen this already with last year’s refreshed A-Z Database List. Next up: the new Blogs experience…

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Recent Posts

Learning Lab: Boosting Survey Engagement with SMS

November 19, 2024

SpringySession: From Proposal to Presentation

November 13, 2024

Learning Lab: Get Noticed with Notices

November 8, 2024

A Rundown of SpringyCamp 2024

November 5, 2024

LibGuides, LibAnswers, LibCal, and LibInsight Features Coming Your Way!

November 1, 2024

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