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LibCal: The Most Popular Event, Ticketing, and Kit Management Software for Libraries

LibCal is an affordable, library-focused tool for event management, space bookings, appointment scheduling, Library of Things & museum passes lending, and more! Libraries are a launchpad for activities-onsite and online events, one-on-one appointments, community reading initiatives, exam study nights, cake pan lending, author visits, and so much more! LibCal offers the tools to manage the what, where, when, and who of just about everything. LibCal is an established and reliable solution used by over 3,600 libraries, and growing, worldwide! 6 Stellar LibCal Features That Will Propel Your Library to New Heights Selecting software for your library can be intimidating, so…

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LibGuides Courseware Integration with Desire2Learn, Blackboard, Canvas, Moodle and more!

In 2016, 6,359,121 students took at least one online class (Digital Learning Compass: Distance Education Enrollment Report 2017, Babson Survey Research Group). This figure represents 31.6% of all higher education enrollments and has increased 17.2% since 2012. All signs indicate that this figure will continue to grow – more and more students will be taking online courses. Does the library have a presence in your courseware tool? From SnapChat to…

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Tips for Promoting Internal Staff Communication, Collaboration, and Community

Are you engaged? It’s funny to say, but people are always talking about communication. In every relationship dynamic, the secret…is always communication — with your child, with your clients, with pets, with other countries, with your barista. Are you communicating effectively? Even more to the point, how can you communicate better? This has always been a trending topic and it’s even more of a challenge now. With so many ways…

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How LibAnswers Helps You Provide Excellent Customer Service

It all begins with a question. You’ve got someone inside your doors. (If you use your imagination, this exercise will work for brick and mortar or virtual examples.) Perhaps she’s looking around at your signage. Maybe he even walks up to the bulletin board to see the flyers you’ve designed, written and posted about your thoughtful programming. If you’re lucky, in a little while your patron will ask you a…

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New LibAuth US Hardware Coming Your Way!

Just a quick post to let you know that on Wednesday, July 18, at 11:00 a.m. Eastern time, we will be moving the US LibAuth server to new hardware. We’ve chosen this time because it seems to be the slowest time for all our US and Australian customers using this server. There will be up to 5 minutes of downtime while we make this change, which means that logging in…

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See How Libraries Use LibInsight Datasets

Getting a handle on your data is a big deal. More and more people are having conversations about the next steps for their data. People have been collecting it for years and years. This was the major focus for some time. It was the pressing priority. We have to track things. This led to — let’s just track everything…in case we need that data. This exchange surrounding data is an ever-evolving…

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Fetch, LibInsight, Fetch! Good LibInsight!

It’s nearly Independence Day here in the U.S., and your friends at Springy have a firecracker of an announcement for you: SUSHI scheduling! You can now schedule the automated harvesting of supported SUSHI reports, on a monthly, quarterly, semi-annually, or annual basis, to your E-Journals / Databases or eBooks datasets. Gone will be the days of retrieving one file at a time (but you still can, if you want to!)….

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LibAnswers Update – New Chat Operator Interface is Here!

The new LibChat Operator console will be released to all regions by the end of the day on Friday June 29th, 2018. But, keep in mind that we are not changing the current console to this new version just yet – we’re making the new chat operator console available to everyone to test it out, try things, get accustomed… and then when you are ready to switch to the new…

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Winning…with Springshare!

Cheers to you! We know we have the greatest clients in the world. You and your teams work hard to provide excellent service to your patrons and — when you have a breather, you use it to make things more efficient internally, too. That’s why we want to take some of our time to acknowledge the incredible work being done. You’re winning awards and when you achieve goals using Springshare…

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Mid-year LibGuides Updates are Coming Your Way!

We have been working hard at Springy HQ to bring you some exciting LibGuides updates and improvements. This month we’ve worked quite a lot on the back end (and are working on a complete rewrite of LibAuth!) to make various pieces of LibGuides work faster and more smoothly, as well as these features and fixes. This code update will be released to all regions by the end of this week….

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LibStaffer 2.8 Release – Clock In/Out and More

The LibStaffer 2.8 release is on its way, and will be released to all regions by the end of the day Thursday, June 28, 2018. There’s a lot of great stuff in this release: a super exciting new clock in / out functionality, color coding for schedules in multi schedule view and new email management settings to help you control which automated emails you receive. Let’s get to it! Clock…

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