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Tie Up Loose Ends Before Year-End with Springy Tools

2024 has been another year for the books! Our Support Team answered more than 23,000 questions, with over 89% of those questions being answered within the first 24 hours! Springshare’s 1,523 FAQs were viewed almost half a million times. Our Training Team held over 150 product training sessions, and we offered three days of SpringyCamp. This was the first year we had a full day of SpringyCamp dedicated to Public Libraries (and we’re thinking it won’t be the last!). The Springshare Lounge was lively with almost 4,000 active users, who posted over 1,400 discussions and 800 feature requests. With all…

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Explore the Lineup: SpringyCamp’s Public Libraries Schedule Now Available

SpringyCamp for Public Libraries is coming up on October 1 at 12pm – 3:30pm US ET, and we have an amazing schedule of events ready for you! Take a look at this fun-filled day of informative sessions with actionable takeaways, interesting use-cases, and spooky stories told over a virtual campfire. What is SpringyCamp? SpringyCamp is our totally free virtual user conference where you get to hear how other libraries and institutions…

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Here There Be Monsters… in the Library!

Do you dare enter a world of digital mystery and adventure? *insert suspenseful music* Join us for an upcoming Learning Lab where the boundaries of creativity, technology, and library engagement collide! Mark your calendars for the upcoming Learning Lab: Here There Be Monsters… in the Library! on October 10 at 2pm ET, led by Melody Steiner, Arts and Humanities Librarian at Lorain County Community College (LCCC), and Ellen Weppelman, former…

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SpringySession: Enhancing Internal Communication with Blogs

Tips for Improving Staff Collaboration We’re three weeks away from our fall SpringySession! With our SpringySession webinar series, we get the chance to share our Springy expertise and provide you with real-world strategies that you can implement in your organization. In this session, Springy Corinne will take you behind the scenes to show you how we use LibGuides Blogs internally here at Springshare to share updates, celebrate our wins, recap…

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Tales From the Co-Op: August Exchanges

We’re thrilled to bring you the newest chapter of Tales From the Co-Op! If you missed our latest post in this series, be sure to catch up with the July Exchanges. The LibAnswers 24/7 Global Chat Cooperative ensures continuous chat support for your library’s LibChat service. Staffed by our MLS-degreed Springy librarians and cooperative members from contributing libraries, we provide seamless chat coverage around the clock. By participating in the…

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Nine Conferences in Three Months? Let’s Go!

After an oh-so-brief summer respite from conference travel, we’re gearing up for a busy fall. With back-to-back – and sometimes overlapping – events, the Springy Team is dividing and conquering, crisscrossing the country (and the Atlantic Ocean!) because we’re just that excited to see our library pals in person. We hope you’re as pumped as we are to meet up and chat about libraries, books, technology, Springshare, and more. We’re already…

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Falling Into a New Routine: Top Tips for a Smooth Back-to-School Transition

With autumn just around the corner, it’s the perfect time for a fresh start as everyone heads back to school. Whether you’re getting your library ready for a new wave of students or just looking to ease into the season, we’ve got you covered. We’ve rounded up some of our favorite tips to help your library make a smooth transition into fall. Let’s gear up for fall with a few…

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*NEW* LibCal Event Flyers & SMS Notifications

Libraries are getting a boost with some exciting new features in LibCal! Say hello to customizable event flyers and handy SMS notifications, designed to streamline your event planning and keep your community informed. Plus, you now have access to royalty-free images for your events! Dive into the details and discover how these tools can enhance your library’s outreach and engagement efforts. Event SMS Reminders – Coming Mid-August We’re adding SMS…

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Tales From the Co-Op: July Exchanges

We’re excited to bring you the latest installment of Tales From the Co-Op! If you missed our previous post in this new series, be sure to check it out here: June Exchanges. The LibAnswers 24/7 Global Chat Cooperative brings uninterrupted chat coverage to your library’s LibChat service, staffed by our MLS-degreed Springy librarians and cooperative members from contributing libraries. When you participate in the Co-Op, skilled librarians are available to…

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Streamline Your LibGuides: Hiding Breadcrumbs Made Easy

If you’re looking to give your LibGuides a unique and personalized touch, CSS is your best friend! With CSS, you can take full control over your guide’s visual presentation, from colors and fonts to spacing and layout. It’s like having a magic wand to make your content look exactly how you want. Want to make your headers pop, your links stand out, or your buttons more clickable? You can do…

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LibGuides, LibAnswers, LibCal, LibStaffer, and LibWizard Features Coming Your Way!

These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, July 26, 2024. LibAnswers We’ve introduced Publishing Workflows for FAQs! SMS tickets now support sending/receiving images in the US and CA regions. The Out of Office status can now send an “away” reply to patrons. For more details on these and more, head over to the…

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