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Code Release: LibCal, LibAnswers, LibInsight, LibStaffer, LibConnect, & LibWizard Features Coming Your Way!

These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, January 14, 2022. LibCal We’ve extended support for our new Hybrid event functionality to various pages – you can now view hybrid event data in…

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Springshare Support Closed for the Holidays

This year is almost in the rearview mirror (and TBH, we’re okay with that!) but before we say goodbye to 2021, we thought we’d take a look back at all the hard work the Springshare team has done over the past twelve months. Springshare Support answered more than 24,300 questions…

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Holiday Support Hours + Springy Learning!

With winter holidays and vacations, December is a quiet time for many libraries and offices. Projects are stalled, patrons are home, you’re left sitting at the Reference Desk wondering how to stay productive. We have an idea for you! How about some online learning to sharpen your skills with Springshare…

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Code Release: LibCal, LibConnect, & LibStaffer Features Coming Your Way!

These releases are on their way to you in the next 2 weeks, and will be live in all regions by the end of the day on Tuesday, December 21, 2021. LibCal Hybrid Events Have Arrived! – With this release, we’ve added the ability to create events that are held…

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Your Springshare End of Year Checklist

As 2021 draws to a close, we know that many of you are preparing for the end of the year and the end of the fall semester. This means you’ll likely be thinking about how to best communicate building closures to your patrons, work out holiday coverage plans, and update…

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Launch LibChat, Literally, On Any Website

Offering a chat reference service is a great way to give real-time, personalized, reference services to library users. It helps patrons who are unable (or too uneasy) to enter a building or visit a desk to ask for help. Virtual chat reference is an accessible extension of your library’s reference…

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Route LibAnswers & LibChat Through Authentication Layer!

Do any of the scenarios sound familiar? Do you only want registered card holders or students/faculty to launch a LibChat? Are you a hospital, government, or law library needing to restrict access to your LibAnswers FAQs to only your authorized list of patrons? Do you want to restrict your LibAnswers…

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Code Release: New LibCal, LibAnswers, LibInsight, LibStaffer, LibConnect, & LibWizard Features Coming Your Way!

We’re thrilled to bring you all new updates for Fall! These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, November 19, 2021. LibCal We’ve added a new “Integration Status” report, so Admins can see…

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Thanks for a Great LJ Fall Summit!

We had a wonderful time at this year’s Library Journal Fall Summit. While we missed the hustle and bustle of the exhibit hall, we loved chatting with all of you during our live screencasts and in our virtual booth!   Watch Our Presentation on Exceeding Patron Expectations in the New “Normal” Speaking of Screencasts…. the LJ Fall Summit may be over, but you can still…

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LibConnect w/ ILS Integration: Save Time & Increase Engagement with Auto-Updates

At the end of August, we (re)Introduced LibConnect to the Springy verse. Long story short, we rebranded LibCRM to be LibConnect because we’re rolling out amazing Email Marketing functionality with ILS Integration. And, we’re happy to say, that functionality has now arrived! LibConnect’s Email Marketing tool has ILS integration which…

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