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LibCal: The Most Popular Event, Ticketing, and Kit Management Software for Libraries

LibCal is an affordable, library-focused tool for event management, space bookings, appointment scheduling, Library of Things & museum passes lending, and more! Libraries are a launchpad for activities-onsite and online events, one-on-one appointments, community reading initiatives, exam study nights, cake pan lending, author visits, and so much more! LibCal offers the tools to manage the what, where, when, and who of just about everything. LibCal is an established and reliable solution used by over 3,600 libraries, and growing, worldwide! 6 Stellar LibCal Features That Will Propel Your Library to New Heights Selecting software for your library can be intimidating, so…

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LibSurveys – New Reports Options and More!

Just in time for the holidays, we’ve rolled out a stocking-stuffer-sized update for LibSurveys! New Reports View: Data Table We’ve overhauled the initial landing page you’ll see when you head to Form and Survey Reports. The new Data Table view includes a bunch of nice-to-have updates, including: Search & Filter – We’ve added a handy search box, so you can easily search across all form/survey responses by a keyword or phrase. Customizable…

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LibGuides v2 Updates!

Admin Stuff Use Your Library’s Syndetics ID for Cover Art – If you’re a Syndetics customer, you can now add your Syndetics ID to LibGuides! Any new Books from the Catalog that you add will use your images. Previously-added Books from the Catalog will stll use the default set of cover images unless you edit any of the books’ fields. Go to Admin > System Settings > Proxy & Library…

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LibCal Service Disruption, December 1, 2014

Starting at about 11:40 am EST, LibCal version 1 was responding extremely slowly or even timing out for some clients. Our support and tech teams jumped into action a few minutes thereafter, as soon as we were able to confirm the issues. After extensive troubleshooting and two server reboots, our tech team identified the “Confirmed Bookings” box as the culprit.   Namely, a recent update caused a slowdown in the…

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LibAnswers v2.1 Update Now Live!

We’re excited to share our newest LibAnswers and LibChat features, rolling out today! LibAnswers Updates: URL-based Widgets – Initiate any embedded LibAnswers widgets using a simple URL! This makes it easy to trigger any LibAnswers widget using inline text – for example, create an “Email Us” link that, when clicked, pops up your LibAnswers Question Form. To use this option: Head to Admin > Widgets & API > Widgets > Create/Edit Widget Choose Display Type: Embedded In Page; customize…

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It’s Here! LibGuides 2 Excel Import! (and other awesomeness)

Import New Database Assets We are super excited to announce that it’s now possible to import database assets into your LibGuides 2 A-Z list using an Excel spreadsheet.  Just go to Content > Assets > A-Z Databases List > Import Databases and choose Excel XML spreadsheet to get started. You’ll be prompted to download and populate our Excel template with information about databases you want to add.  You can include the…

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Announcing “Systems & Services Management” via LibAnswers

Great Customer Service – The Holy Grail Let’s start with a few important questions: 1. How do you provide effective online help/faqs at the point of need, for the Library’s many systems and services – everything from the Website, to the Catalog, to the Discovery/Search system, to the variety of E-Database and E-book platforms, etc. 2. How do you solicit and manage ideas and feedback from patrons, regarding these Library’s systems?…

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Spooky LibGuides CMS Halloween Customization!

Halloween is the maker holiday event of the year. You’re carving pumpkins and hanging fake cobwebs. Baking spider-themed cupcakes and putting the finishing touches on this year’s costume. While you’re in the decorating spirit, take a minute and give your LibGuides system a spooky makeover, too! Scott Salzman, at the Furman University Library, had this exact idea and easily added some fun Halloween customizations to their LibGuides CMS system. This is what…

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Recent LibGuides 2 Updates

We were busy beavers at Springy HQ during the late summer and early fall!  Here are a few highlights from the features that have been added recently to LibGuides 2.  For a full list, log into your site and check out the Known Issues / Latest Code Release guide in the Help area. New Widgets Search boxes – create a box to search your LibGuides system or to search your A-Z list….

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Sign up for a LibCal v2 Beta Site!

We’re happy to announce that LibCal site admins can now request a LibCal v2 beta site via your Libcal v1 Admin dashboard! Inspired by the same ideas that made LibGuides and LibAnswers v2 possible, we’ve redesigned LibCal from the ground up. We’ll give you the quick breakdown of all the new features below, but trust us – the new system really has to be seen to be believed! A few quick notes about the beta…

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LibSurveys – New Kid on the Block

Hello LibraryLand! Springshare’s got a new form/survey builder on the block and it’s a lean, mean, data-gathering machine! LibSurveys is the next iteration of our original ‘Surveys and Forms’ module in LibGuides v1 CMS. We added so many new features, revamped the user interface, made an awesome reporting tool and… voila – LibSurveys was born. Check out a live version of a LibSurveys Form What are some of the features of LibSurveys?…

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