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LibCal: The Most Popular Event, Ticketing, and Kit Management Software for Libraries

LibCal is an affordable, library-focused tool for event management, space bookings, appointment scheduling, Library of Things & museum passes lending, and more! Libraries are a launchpad for activities-onsite and online events, one-on-one appointments, community reading initiatives, exam study nights, cake pan lending, author visits, and so much more! LibCal offers the tools to manage the what, where, when, and who of just about everything. LibCal is an established and reliable solution used by over 3,600 libraries, and growing, worldwide! 6 Stellar LibCal Features That Will Propel Your Library to New Heights Selecting software for your library can be intimidating, so…

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LibAnswers 2.6 Update Now Live!

The LibAnswers 2.6 Update went live earlier today, and we have several big time-saving collaborative features to share! Answer new SMS Messages in LibChat  We’re introducing a big +1 for librarians who staff your real time patron communication channels, aka Chat and SMS – you can now monitor and reply to SMS messages directly from within the LibChat Operator Pane! In LibChat, SMS messages will appear in blue – claim the SMS just like you’d claim a normal…

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LibGuides 2.1.8 Update

It’s an exciting week – a new month is starting, school has started / is starting, and we’re getting another LibGuides release ready for you! As usual, there are some big things, some small-but-big-impact things, and some bug fixes coming your way. This release is currently slated to go out on Wednesday, September 2, 2015. LTI Updates There is some great new functionality coming out for LTI, but don’t worry…

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LibStaffer 2.1 Update Now Live

The LibStaffer 2.1 update went live early this morning – check out all the cool new features we’ve added! Site Admins please note: now that the 2.1 update is live, you have the option to merge your current LibStaffer accounts with your existing LibApps accounts. You don’t need to do this right away (it can wait, really!), but once you click the update users button and merge accounts, you’ll gain these three big benefits…

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LibSurveys Update Now Live

We’ve rolled out an update for LibSurveys, and we have lots of new features to share with you! New Form & Survey Builder We’re delighted to share our revamped builder, which we’ve dubbed the Form and Survey Workpad. With the previous builder, we know that managing forms and surveys that contain many questions could become unwieldy. After several trips to the drawing board, we’ve hit on an approach that we think you’ll enjoy…

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LibStaffer Update Coming Your Way August 24th

Our summer of updates continues! We’re planning to release a LibStaffer 2.1 update on August 24th. This update will include many frequently requested features and improvements, as detailed below. One important point of clarification for all you admins out there – LibStaffer has been a “v2” product since its original creation (it was our first product to be fully bootstrapped), and because of this, you won’t need to worry about migrating your…

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Watch ALA 2015 Springy Presentations By Guest Flash Presenters!

Whether you attended ALA in San Francisco, or not, you can still watch (and rewatch!) guest presenter’s Jessie Riggins (TBLC), Cathay Keough (Delaware Libraries), Aaron Dobbs (Shippensburg University), and Louise Hilton with Andrew Tadman (EBPRL) presenting on their use of Springy Tools! Using LibAnswers for Statewide Ask-A-Librarian Services Jessie Riggins – Tampa Bay Library Consortium Jessie Riggins is the Member Services Coordinator for the Tampa Bay Library Consortium. Jessie manages the statewide virtual reference program…

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LibAnswers 2.5 Update Coming Friday

The summer of updates continues! The LibAnswers 2.5 update is coming on Friday, July 24th at 7:30am EDT. There will be no downtime for the overall LibAnswers system, with the exception of a minute or two of downtime for users currently logged in to LibChat. Here’s what’s on deck: LibAnswers Updates Updated Dashboard Views – We’re making a few adjustments to the Dashboard ticket view pages to make them easier to scan for key information…

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New in LibGuides – OAI-PMH Support

We’re very excited to check off another frequently-requested item off our development to-do list – LibGuides now offers full OAI-PMH support. Need a refresher on OAI-PMH? To borrow from the official project site: The Open Archives Initiative Protocol for Metadata Harvesting is a low-barrier mechanism for repository interoperability. Data Providers are repositories that expose structured metadata via OAI-PMH. Service Providers then make OAI-PMH service requests to harvest that metadata. OAI-PMH is…

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Delaware Libraries Using LibAnswers for Statewide Reference

With more than 30 public, academic, and special libraries participating statewide, Ask a Librarian Delaware has been servicing Delawareans since 2003. In 2014 alone, they answered 3,000 chat questions and an additional 3,000 email questions roughly equating to 500 questions answered per month. On March 1st, 2015 – the Ask A Librarian Delaware service switched to using LibAnswers for their statewide reference expanding their service to include SMS/Text-Message Reference. We had…

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LibAnswers Update this Thursday

Hello, hi, and howdy! We’re rolling out a LibAnswers update this Thursday, June 25th at 7:30am EDT. There will be no downtime for the overall LibAnswers system, with the exception of a minute or two of downtime for users currently logged in to LibChat. This update is focused on making several important under-the-hood updates, so you won’t see any major changes in the UI, functionality, etc., but you will see exciting opportunities! 😉 Remember last…

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