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LibGuides, LibAnswers, LibCal and LibStaffer Features Coming Your Way!

March 14, 2025 | By Sarah
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These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, March 21, 2025. LibCal You can now include a QR code within your event registration confirmation emails for easy event check-in! On the day of the event, librarians can scan the QR code using a mobile device and check in the patron with one click. Easy event check-ins for the win! To use this new feature, when creating a new event that requires registration, set the “Enable check-ins via QR Codes” to “yes”. For Equipment,…

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LibStaffer 2.9 Release Coming This Week

August 6, 2018 | By Sarah
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The LibStaffer 2.9 release is headed your way this week, and will be released to all regions by the end of the day on Thursday August 9th. We’re bringing you a refreshed UI with easier to navigate pages, plus improved Auto Scheduler functionality and a whole lot more! Read on for all the deets. Page Navigation Updates We’ve updated many of the screens throughout LibStaffer to improve your site navigation…

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LibCal 2.16 Release Coming Soon – Hello Appointments Module

August 6, 2018 | By Sarah
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The LibCal 2.16 update is coming to you this week, and will be released to all regions by end of the day on Thursday August 9th. This refresh is so complete and chock full of new features that we’re renaming the old MyScheduler to Appointments, to more accurately reflect its full capabilities. New Appointments Module The old My Scheduler module will be renamed Appointments going forward, inside all LibCal screens….

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LibGuides Courseware Integration with Desire2Learn, Blackboard, Canvas, Moodle and more!

August 2, 2018 | By Talia

In 2016, 6,359,121 students took at least one online class (Digital Learning Compass: Distance Education Enrollment Report 2017, Babson Survey Research Group). This figure represents 31.6% of all higher education enrollments and has increased 17.2% since 2012. All signs indicate that this figure will continue to grow – more and more students will be taking online courses. Does the library have a presence in your courseware tool? From SnapChat to…

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Tips for Promoting Internal Staff Communication, Collaboration, and Community

July 26, 2018 | By Ginna Nicolas
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Are you engaged? It’s funny to say, but people are always talking about communication. In every relationship dynamic, the secret…is always communication — with your child, with your clients, with pets, with other countries, with your barista. Are you communicating effectively? Even more to the point, how can you communicate better? This has always been a trending topic and it’s even more of a challenge now. With so many ways…

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How LibAnswers Helps You Provide Excellent Customer Service

July 18, 2018 | By Ginna Nicolas
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It all begins with a question. You’ve got someone inside your doors. (If you use your imagination, this exercise will work for brick and mortar or virtual examples.) Perhaps she’s looking around at your signage. Maybe he even walks up to the bulletin board to see the flyers you’ve designed, written and posted about your thoughtful programming. If you’re lucky, in a little while your patron will ask you a…

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New LibAuth US Hardware Coming Your Way!

July 16, 2018 | By Sarah

Just a quick post to let you know that on Wednesday, July 18, at 11:00 a.m. Eastern time, we will be moving the US LibAuth server to new hardware. We’ve chosen this time because it seems to be the slowest time for all our US and Australian customers using this server. There will be up to 5 minutes of downtime while we make this change, which means that logging in…

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See How Libraries Use LibInsight Datasets

July 12, 2018 | By Ginna Nicolas
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Getting a handle on your data is a big deal. More and more people are having conversations about the next steps for their data. People have been collecting it for years and years. This was the major focus for some time. It was the pressing priority. We have to track things. This led to — let’s just track everything…in case we need that data. This exchange surrounding data is an ever-evolving…

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Fetch, LibInsight, Fetch! Good LibInsight!

July 3, 2018 | By Sarah
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It’s nearly Independence Day here in the U.S., and your friends at Springy have a firecracker of an announcement for you: SUSHI scheduling! You can now schedule the automated harvesting of supported SUSHI reports, on a monthly, quarterly, semi-annually, or annual basis, to your E-Journals / Databases or eBooks datasets. Gone will be the days of retrieving one file at a time (but you still can, if you want to!)….

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LibAnswers Update – New Chat Operator Interface is Here!

June 28, 2018 | By Sarah
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The new LibChat Operator console will be released to all regions by the end of the day on Friday June 29th, 2018. But, keep in mind that we are not changing the current console to this new version just yet – we’re making the new chat operator console available to everyone to test it out, try things, get accustomed… and then when you are ready to switch to the new…

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Winning…with Springshare!

June 28, 2018 | By Ginna Nicolas

Cheers to you! We know we have the greatest clients in the world. You and your teams work hard to provide excellent service to your patrons and — when you have a breather, you use it to make things more efficient internally, too. That’s why we want to take some of our time to acknowledge the incredible work being done. You’re winning awards and when you achieve goals using Springshare…

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