These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, May 19, 2023. LibCal We’re way beyond excited to introduce our new public Spaces UI, which you can preview and opt-in to using in your…
These releases are on their way to you next week, and most will be live in all regions by the end of the day on Friday, April 7, 2023. LibCal and LibStaffer’s updates will be live in all regions by the end of the day on Friday April 14th, 2023….
Our third and final product demo for the new LibAnswers Chatbot is next Monday, March 20th! In this quick overview, we’ll show you… How Chatbot can serve as the first point of contact for your library patrons with our example Chatbots for different scenarios – you’ll get a feel for how…
The moment you’ve all been waiting for, LibAnswers Chatbot is here! Chatbot can serve as the first point of contact for your chat patrons, guiding them through search options, assisting with finding common FAQs and general library information, and passing them off to live chat operators whenever needed. Depending on the Flows you create, Chatbot can route…
We have lots of exciting updates to share with you in our February release! From our all new Chatbot functionality, to nested subject categories in LibGuides, to better field rule management in LibWizard and accessibility improvements across the board, these releases truly have something for everyone! These releases are on…
Our exciting new Chatbot functionality is coming January 2023, and will be included as a standard part of the LibAnswers Platform! Chatbot serves as the first point of contact for chat patrons, guiding them through options, and passing them on to a particular resource or staff member as needed. Depending…
