Archive for Ginna Nicolas

Get Ready. SpringyCamp Is This Wednesday!

SpringyCamp July 31: 12:30pm 0 3:30pm US ET

Our Annual Virtual Conference, SpringyCamp, Is Tomorrow!

We wait all year to announce that it’s time, once again, to

  • Grab your compass and
  • Fill your canteen,
  • Find a spot near the virtual campfire and
  • Benefit from hearing about the experiences of other librarians, which is the goal of SpringyCamp!

Each year, new camp counselors from far and wide come to share ideas, best practices, tips, and most of all their stories.

Today’s libraries face many of the same challenges and are working towards similar objectives. SpringyCamp is designed to provide a forum for your peers to share with you what they have learned about, for instance,

You’ll learn about these topics and more at this year’s SpringyCamp starting at 12:30pm U.S. ET this Wednesday, July 31st. Be sure to Register NOW!

Get Your Questions (And Your Snacks) Ready!

We’ve got a terrific series of talks for you at SpringyCamp 2019 and — while it won’t be quite like a singalong — we’re forecasting a considerable amount of nodding and clapping as participants relate to some of the obstacles being identified… and get excited about the solutions presented.

For a full list of what’s in store visit our SpringyCamp Lineup.

Q: How do I register?

A: Go to the registration page and click “Begin Registration.”

Q: What happens if, upon registering, I discover the event is full?

A: At registration, you will receive instructions on how to watch SpringyCamp via Facebook Live on our Springshare Facebook page. If you haven’t already, take a minute to like our Facebook page and turn page notifications to ‘on’ so you’ll always receive our posts in your Facebook news feed.

Q: What can I expect?

A: You will be able to see the screen of the camp counselor presenting and be able to hear his/her voice.

Q: Will I be able to ask questions?

A: Yes! You will have the opportunity to type in your questions. To help facilitate, there will someone monitoring the chat box/comments area.

Q: Can multiple people from my library attend SpringyCamp?

A: Is a tent hard to put back into the bag? Yes! Just make sure each person registers unless you’re all huddled around one monitor or screen.

When The SpringyCamp Fun Ends…It’s a Keep-in-Touch Game.

You know how this goes. As you pack your flashlight and tightly roll up your sleeping bag, you and your camp friends talk about keeping in touch. Honestly, we miss you already and the event hasn’t even begun, yet!

How can you be kept in the loop regarding programs like this, product updates, and any other cool Springshare information?

It’s easy. Like our page in Facebook. Follow us on Twitter for all the latest Springy news fit to type. Opt-in to receive excellent news from Springshare. Check out our newsletter. Keep reading our blog posts. We’ll be LibBFFs 4-evah and eva.

Easily Promote Events with LibCal & LibGuides

Promote Events

Getting The Word Out!

Isn’t it funny how even if you line up the hottest author for a reading, or meticulously plan your annual benefit gala, or use data to predict the best dates and times for children’s story hour — events are only considered a success if enough people show up?

You could have Aerosmith opening for Oprah to interview the cast of GOT in your garage — but if you don’t get the word out, the event would still be a bust. That’s how important it is to do some marketing.

The Easy Way To Promote Your Events.

Springshare knows that it’s not enough to make creating events in LibCal as effortless as possible. We made marketing those events, including via social media, something you can do near simultaneously. In creating your library event, besides descriptions, you can

All of these features are incorporated right into the event creation page to make it easier to advertise the makerspace orientation, or summer lunch program, etc. that your team has worked so hard to bring to your patrons.

Build A LibGuide To Supplement Your Event Page.

When you create your event in LibCal, you will see the option to include a link to a related LibGuide. It’s a great idea to build LibGuides for special events because they allow you to provide more information. If you were hosting a poetry reading,

  • you could include a photo of the poet,
  • books s/he’s published,
  • links to upcoming events where people can catch the poet again,
  • excerpts of popular or new work,
  • a bio,
  • a relevant video or podcast,
  • and a link to the registration for the event at your library.

Plus, if it’s a recurring event like toddlerobics, or a used textbook sale, or a storytellers open-mic night, you can take photos during the events and add them to the LibGuide. Don’t forget to put a LibCal widget that shows the upcoming dates in the series. Also, make sure the guide is updated regularly with fresh information.

Quality programming is something every library strives toward. It’s exciting work and, librarians are really coming through as you endeavor to have variety, while applying data-driven tailoring to your events — in order to connect with your particular patrons. To help you learn more, don’t miss the opportunity to write in the anticipated attendance. Plus, LibCal lets you go in after the event and note the actual number of attendees so you can check the stats later.

Learn More About Boosting Your Outreach

From reading to dogs to DJing classes for teens to human library night, you’re doing a great job being creative and helpful. But the work doesn’t stop there. We’ve all learned that marketing the events is something libraries must prioritize because the purpose of it all is to serve your community.

To that end, we’ve added some upcoming webinars that cover ways you can boost outreach and improve audience targeting. Register for one of these session today:

The whole point is to bring people together. LibCal and LibGuides make that easier to do. Plus, if you build those LibGuides, you can have an archive of all your stellar programming.

 

Using LibAnswers for Library Security

Keeping Track of Safety Issues Just Got Easier.

Libraries get their fair share of incidents that happen involving the safety of the staff, students and/or include the compromise of the building. Many institutions piece together a way to keep track of these via various reporting tools that range from spreadsheets to pen and paper recording, etc. You want to be able to take down what happened. It’s important to be able to add detailed information as you learn more. Ideally, it would be advisable to keep it all in a secure place.

Everyone cares. Everyone takes it seriously. But not everyone knows that there’s a great way to log and manage this safety incident reporting in the LibAnswers Platform.

Queue Up The Solution.

The system comes with one queue. It’s possible to have multiple queues in the back end of the LibAnswers Platform. You can contact sales@springshare.com to add a queue and designate this queue for logging library security incidents. By utilizing the features in LibAnswers, you can easily

  • Assign appropriate people to the special queue you’ve made to manage access to it.
  • Create a ticket — this will be the way you keep a manageable record of the incident.
  • Type up what happened in a quick customizable form. For Nature of Incident you can make options that include: Accident, Theft, Vandalism, etc.
  • Add details along the way. To the ticket, you can add — immediately or at a later date — photos, links to policies that apply or need to be referenced, a case number, internal notes, etc.
  • Add tags to tickets to help you and others find them, as necessary.

The LibAnswers Features That Make Active Recording and Alerting Possible.

Sometimes you can record an incident that’s already been resolved. A student employee had an accident and cut her finger. She was treated with soap and a bandage and she’s fine. Easy peasy. However, there are times when there is a lot more to it and this is when LibAnswers features come in handy.

Library Security is not written on to-do lists each day, rather, it should be a steady pursuit. You want to be able to record in as much detail as possible what happened. A patron came to the reference desk to say her laptop is missing. A staff librarian noticed a window is broken. A student ran into the library in a panic to tell a librarian she is being followed by a stranger. There was a verbal altercation that included inappropriate language between a patron and a librarian about admission to an event. Many incidents will need to be reported and then revisited with further details and status updates on the process toward resolution. LibAnswers can help you do that.

However, more than being able to add pictures, case numbers, and updates, the LibAnswers Platform has features that can help you diligently stay on top of incidents so you are always aware of these critical safety issues.

  • You can manually assign and transfer tickets — make sure they’re not bottlenecking or waiting for attention.
  • The Question Routing Field allows you to route a ticket to a specific person when field conditions you designate are met. For instance, you can route all incidents marked Accident to the Library Director. Talk about expediting!
  • You can create customized ticket alerts for a queue. Your queue — Library Security Incidents Log — is a crucial piece of the puzzle at your library. We provide 3 options for alert thresholds. First, a number of unclaimed tickets over a designated period of time. Set it at 5 in 120 minutes and the system will send an alert if it happens. Second, a keyword you choose is used. You can enter keywords like police or ambulance, etc. and then enter the email or phone number of the person you want to be alerted when those words are found in a new ticket. Third, automatic reminder emails can be set to remind a person, set of people or the ticket owner of open tickets, or unclaimed tickets or when it’s been days since the ticket was updated.

(Efficiently) Take Safety Seriously!

Keeping your staff and patrons safe is paramount. Libraries truly care about this. The LibAnswers Platform is flexible enough in design to help you record, track, and update your Library Security incidents efficiently. Alerts help you stay informed and focused. And, with statistics like turnaround time, date and time, source and form field ticket stats, and the ability to export stats — you’ll have data to analyze, too!

How The LTI Integration Tool Embeds Its Way Into Your Hearts

When Point Of Need Is Where It’s At!

You know where you ought to be. Point of Need has become one of those phrases that sounded awkward at first — but is now a philosophy that’s the foundation of a strategy. In the library’s effort to provide excellent service, meeting your patrons where they are certainly works toward anticipating their needs and reducing friction. It helps boost usage and your stats will provide supporting evidence to show your team is focused on getting people the help they need.

 

Read on to learn how George Hart at the University of Massachusetts – Lowell and Bernadette Mirro and Mason Yang from Marymount University are using the LTI Integration Tool in LibGuides CMS at their institutions to be… on point!

What Is The LTI Integration Tool?

LibGuides CMS is the advanced version of LibGuides. It does everything that a LibGuides system can do, plus a whole lot more. One of the features that’s included is the LTI Integration Tool. LTI stands for Learning Tools Interoperability – it’s a standard for integrating tools from third-party services into a Learning Management System (LMS) like Blackboard, Canvas, Brightspace / Desire2Learn, Moodle, Sakai, etc. If your courseware tool is LTI compliant then it will be compatible with our tool to seamlessly integrate content from your LibGuides CMS system into your LMS.

It’s not just about guides. You can customize your user’s experience by showing the relevant guides, librarians with the appropriate subject specialty, specifically chosen A-Z database results (for instance just those tagged Economics), plus library hours, the ability to book study rooms, and book appointments. You can even include your LibAnswers LibChat widget and search box! The most important thing is it all displays natively on the desired page.

Embed E-Reserves Into Courseware.

Library Director, George Hart of UMass — Lowell, with a LibGuides CMS system that boasts 836 guides, stopped into the Springyverse recently to be our special guest speaker for a webinar detailing how they’re using Springshare’s E-Reserves module inside their courseware tool to great success.

  • He talks about how they use the LTI automagic feature, which he calls “phenomenally powerful” because it “scales so well.” They used it for 92 sections of college writing.
  • They are mapping specific E-Reserves items for each section of the course.
  • You’ll learn they mapped 361 LibGuides to individual courses.

George says, “It’s an ideal way to integrate everything we have to share into the student’s experience. It’s complete integration. It’s just when they need it, where they need it, anytime.” For a little how to and to learn more about what George and his team are doing at the library at UMass — Lowell, watch the recording of this webinar Embed E-Reserves Into Courseware. You can also supplement that with additional stories on this topic.

Increase Resource Usage With LTI.

Marymount University’s Bernadette Mirro and Mason Yang carved some time out of their schedules to be our special guest speakers for their webinar on how the LTI tool is boosting everything from awareness of the library to their usage of ebooks and reference services. 

  • This is a story whose foundation is data. You’ll discover what they’ve accomplished in 3 years.
  • Their intention was to decrease the number of clicks to get to library resources and increase collaboration with teaching faculty, increase chat usage, ebook usage, and student & faculty awareness of LibGuides.
  • Discover how they’re using a “four-tier guide system.”
  • You’ll enjoy their awesome infographics that tell the tale of how their strategy to be efficient  — and to find opportunities to act on their data — helped them toward their goals.

Don’t miss this recording of the webinar Increase Resource Usage with LTI. You’ll start imagining how the LTI tool can work for your library. Making sure you are where you are needed most sounds like the mission statement on a superhero’s website. But it also sounds like something everyone should be prioritizing. Libraries provide an incredible service, but in this case — your superpower should be VISIBILITY.

Feed Your Data Cravings — With Springy Stats That Are Off The Charts!

Get Me Some Actionable Data…STAT!

This is the world we live in. We need proof to try the pudding. 15 years ago, people simply went to a restaurant, chose a vacuum, or took a gym class. Now, most people spend a considerable amount of time doing research before major and even minor purchases. Just think about how many reviews you’ve read lately for a mobile phone case. How many stars does it take for you to choose a taqueria? Forbes says, “82% of smartphone users consult their phones on purchases they are about to make in-store.” Librarians have known for a long time that keeping statistics is important. Having actionable data is key.

Grid And Bear It.

Springshare understands how valuable metrics are to libraries. You’re in the service industry. It’s critical for you to keep track of usage, to measure growth, and to gather feedback. You have to be able to make assessments about which efforts are yielding positive results and which programs or classes are no longer popular. Springshare has statistics built into every tool. Since the love of data is now a very cool thing, we wanted to geek out and share some great charts and graphs you can dazzle people with at the staff meeting.

LibWizard allows you to easily build custom forms, surveys, quizzes, and tutorials. If you choose the Grid Field, you can get feedback on a number of related questions all at once. Looking at the data through the varied chart options can quickly help you make some decisions about, in this case, improvements to library instruction sessions. As we can see from this Post-Instruction Survey, the attendees thought the class was maybe a bit short. And, while they thought it had great content and examples, it didn’t have enough hands-on exercises and there wasn’t enough time for questions. How incredible would it be for your team to have this kind of evidence?

It’s All About The Filters.

LibCRM is our Customer Relationship Management tool designed specifically for libraries. It’s amazing what this system helps you keep track of from projects and tasks to the complexities of relationships and memberships to recording all the work you’re doing to be of service and build a rapport.

But this system isn’t just wowing people because of what it can hold. It’s surprising folks with what you can extract. You choose the filters and get the intelligence you need.

Here’s a report on Adjunct Faculty Who Don’t Communicate with the Library. Being able to run a report that can filter through scores of records to display these specifics is beneficial. You could then spearhead a project to boost your outreach that gives you a real place to begin.

Don’t Just READ Into It.

The READ Scale or Reference Effort Assessment Data has been around since about 2002 when an ARL (Association of Research Libraries) survey was conducted and unearthed the problem that the READ Scale solves.

They had determined that it was necessary to spell out the efforts being made by librarians to help answer patrons. This ensures an accurate assessment of the work each interaction entailed.

Since inception, the LibAnswers Platform has provided librarians with the ability to select the READ Scale number that corresponds with the activity when recording the transaction. If you’re not already using it. You should! Data is most helpful when it is quantitative — in this case measuring effort. It justifies the need for professional librarians and their invaluable expertise. Plus, having this knowledge helps with scheduling. It’s easy to look at the time stamp in the stats. When the most difficult questions are being asked, you can make sure there’s a manager around.

Now, go ahead and check out the Stats and Reports features in all your Springshare tools to get the data that you need!

Prince Georges CC Uses LibWizard to Assess Student Success

An Easy Way To Get Important Data You Need.

Libraries are working very hard to provide excellent instruction, easy access to information, and responsive service relevant to the needs of their students, faculty, patrons, and staff.

If you know a little about LibWizard, you probably know that it allows you to make an unlimited number of custom tutorialsforms, and surveys. These are great for gathering feedback to help you know what you could be improving or doing away with, what patrons are enjoying and what they want even more of from the library.

However, Prince Georges Community College is also using LibWizard to build quizzes. Their library team has prioritized assessment and are taking a serious look at whether their students are learning. In the end, doesn’t all the work come down to this?

If You Know What Features You Need, It’s Easier To Find Your Solution.

Marianne Giltrud wears many hats as an Assistant Professor, Instruction Librarian, and Secretary in the Faculty Senate Academic Council at Prince Georges Community College. Assessment is one of her responsibilities. She relayed why she needed to find a new tool to address it.  They had quizzes built using some older technology. The person who created them left and neglected to hand over the admin rights so it was impossible to access the assessment data. Since Marianne was in a position to find a solution, she wanted one that could yield the data that she needed. Recalling her search, she said,

We used Google Forms for most of our surveys and forms. However, the google forms/spreadsheets do not provide robust enough data, for assessment. You can do pivot tables but not everyone can do them. LibWizard reports are easier to run and use.

I have used Survey Monkey for a variety of things, but it really isn’t designed for quizzes, per se. You can ask questions that are on a Likert scale but it doesn’t have the features like conditional logic, grading, feedback, timers, and more. LibWizard gives you a lot more options and ways to slice and dice the data.

Marianne chose to use LibWizard for a number of reasons. She said,

We already use Springshare products like LibGuides, LibAnswers, LibGuides CMS, so it made sense to go with LibWizard. However, it really was the reporting feature with Excel spreadsheets, the charts (pie, graph, bar, and table) and the quiz question features (conditional logic, grading, feedback, and timers) that was the deciding factor. Moreover, we had considered a proprietary InfoLit Tutorial but found that the assessment reports were very basic and it wasn’t customizable enough for what I needed.

The Goal Is To Assess Learning.

It can be taken for granted that the students are learning. Academic institutions are fully aware that this is a dangerous assumption. Marianne said,

Student success is a key metric for the college. Thus, assessment is very important to ensure that students are learning what they need to learn. We report student assessment in many ways.

The Library and Learning Resources Division strategic objectives tasked to me were:

• the creation of the interactive videos and with specific measurable outcomes.

• the creation of an information literacy instruction pre-test and post-test to assess learning in a one-shot face-to-face instruction.

Both of these required assessment data based on specific learning outcomes. I just reported the data in the FY 2017-2018 Strategic Plan. You’ll find more and more colleges and universities are looking at relevancy, assessment, student success, and ways to engage users.

Marianne had a plan and executed it. She said,

I created eight videos/tutorials and embedded the quiz at the end. I then embedded everything in a LibGuide Frame. In addition, we placed the Research Tutorial videos with a link to the quizzes on our YouTube channel.

Since I wanted to assess the learning, a quiz was the best option for me. I also wanted to use the grading feature, so that students would get the score once they completed each video/quiz.

You’ll find four quiz questions per video (32 questions in total). I created the learning outcomes and relevant quizzes based on the Association of College and Research Libraries Framework for Information Literacy as a guide to test the students’ knowledge. I created mostly multiple-choice questions but a few were true and false.

The End Of The Story? Done Correctly, It Never Ends.

The response to the work that the Prince Georges Community College Library has done with LibWizard is favorable. Marianne said,

The Library Director likes the data because it can be reported in the measured outcomes section of the Strategic Plan under the Unit Goals.

Faculty like how we have constructed a way for the students to get a copy of the grades directly or the students can take a screen capture of the grade at the end of the quiz and send that to their professor.

Even Marianne is happy. It’s funny how sometimes in order to begin to envision a good solution — you must first think about what you want to get out of it in the end. This was that kind of project for Marianne. She said,

The Statistics report gives a high-level overview including the mean, average and standard deviation. I like bar charts and tables for most of what I am conveying.

LibWizard is easy to use and the quizzes are can be built without a steep learning curve. It’s mostly a text editor.

Now, the students can keep viewing the library’s tutorials and they can keep taking quizzes afterward. The data will let the library know if learning is, in fact, happening — which is, of course, the best case scenario.

Springshare Is Going To ACRL — And It’s Going to R.O.C.K!

Do you know what Cleveland really needs to keep up its electrifying rock-star-of-a-city status? An influx of College and Research Librarians — and the people who love them! It’s happening, April 10-13, and Springshare jumped on that bandwagon and is excited to kick things off early with a LibGuides pre-conference workshop to open the show!

Springshare + Librarians in the CLE = a rousing good time, so come to Booth #639 to check out the killer set we have lined up for you or just say hello and talk to our band while we do our mic checks.

If you weren’t the radio show’s caller 106 and didn’t win free tickets…that’s ok. We know that like Aerosmith, you…don’t want to miss a thing. We’ve got you covered with Live Streams of some of these outstanding sessions. Just tune in to our Springshare Facebook Page at the scheduled local Cleveland time so you can catch the acts.

Please Welcome To The Stage…

Baylor University Libraries — Assessing Research Consultations: Surveying a ‘Captive’ Audience — Ellen Filgo

  • Wednesday, April 10 – 6:00pm to 6:20pm Streaming Live on Facebook

Baylor University Research and Engagement Librarians ramped up their research consultation program, using LibCal’s appointment scheduler as a convenient way for students to book appointments with the librarians. In 2017, they realized that we had an untapped opportunity for assessing the program, through LibCal’s automatic email system. They inserted a link to a LibWizard survey in that follow-up email with questions about the research consultation. This process was a very easy and low-maintenance way to perform assessment with what is virtually a captive audience.

 

 

Lehman College — Bloomberg and LibCal: A Match Made in Collaboration Heaven — Michelle Ehrenpreis

  • Thursday, April 11 – 10:00am to 10:20am Streaming Live on Facebook

Learn how LibCal was used to implement booking the newly installed Bloomberg Terminal in the Leonard Lief Library at Lehman College. Particulars include collaborating with business faculty to understand departmental needs, working with multiple departments to set up protocol, how the setup influences the student as user, harvesting relevant statistics, and future implications for implementation.

See the relevant guide.

 

 

University of Nebraska at Omaha — Women in STEM in Higher Education: An ALA Carnegie-Whitney Grant Project — Heidi Blackburn

  • Thursday, April 11 – 12:00pm to 12:20pm Streaming Live on Facebook

Imagine patrons trying to find sources on STEM-related topics such as biases women face, classroom experiences, learning communities, mentoring or work-life balance for assessment, best practices, or accreditation purposes. This information was not readily available in one location for easy access for reports, press releases, curriculum, grants, or other publications. In 2018, Heidi received an ALA Carnegie-Whitney grant for the creation of an online bibliography that provides easy access for librarians and researchers. With the help of a student research assistant, they created a LibGuide documenting and organizing over 1,100 citations regarding the status of women in STEM in higher education.

 

The Corning Museum of Glass — From Answer to Experience: LibAnswers FAQs Transformed — Mikki Smith

  • Thursday, April 11 – 1:00pm to 1:20pm Streaming Live on Facebook

In 2018, the Library’s Public Services Team formalized a plan to re-imagine the pool of several hundred static, redundant, and sometimes out-of-date published FAQs to function as a mobile-friendly, visually appealing introduction to Library and Museum resources. Revised FAQs highlight relevant digital content from across the organization where possible, including blog posts, images, digitized library resources, and videos from our YouTube channel, as well as a small number of print and archival resources in our collections that might be of interest. The library views FAQs as an opportunity to not only to provide high-quality reference service, but also to create a virtual experience for users that inspires them to explore further.

 

James Madison University — The Gap Between Student and Subject Guide: Findings from Usability Testing — Hillary Ostermiller

  • Thursday, April 11 – 1:30pm to 1:50pm Streaming Live on Facebook

Four liaison librarians from very different disciplines (including Biology, Business, Media Studies, Social Work, and Writing) conducted a series of usability tests in Spring 2018. They asked participants to complete a series of tasks using James Madison University subject guides, and all screen activity and voices were captured using Morae Recorder. The results were fascinating, enlightening, and immediately useful.

The research team is currently sharing practical implications from our findings with colleagues via a “Tip of the Week” email.

 

Marymount University — A Tale of Data: How Our Stats Have Improved 2 Years After Integrating LibGuides Into Our LMS — Bernadette Mirro

  • Thursday, April 11 – 2:00pm to 2:20pm Streaming Live on Facebook

 

An overview of two years’ worth of data that demonstrates the impact of integrating LibGuides into Canvas, a learning management system, that put the library’s resources at our students’ point of need. The statistics will reflect the impact of LTI integration on LibGuide visits, online reference chat service, streaming media usage, eBook usage and faculty awareness of resources. Learn how changing the way students access your resources can positively impact your library services!

 

Boise State University & Georgia College — Common Reader Remix: Librarians Leading Innovation — Mary Aagard & Jamie Addy

  • Thursday, April 11 – 2:30pm to 2:50pm Streaming Live on Facebook

This presentation describes the evolution of two campuses’ common reading programs from single item, book-based reads, to curated lists of essays. The essay selections are accessed via LibGuides and leverage library collections and open resource selections. LibGuides are used to track usage and organize materials that accompany the reading programs.

Check out the Boise State University Campus Read Program LibGuide

Check out the Georgia College Common Reading Program LibGuide

 

Wofford College –Library Memory is for Exhibits, Too — Melissa Clapp

  • Friday, April 12 – 11:00am to 11:20pm Streaming Live on Facebook

 

Library exhibits too frequently exist only ephemerally. Librarians can use Guides to give exhibits digital, interactive life, and a place in the library’s permanent memory. This presentation shows you how to maximize the effort put into exhibits by complementing the physical with digital space.

See the Sandor Teszler Library Gallery LibGuide

 

University of Guelph-Humber — LibWizard Tutorials for Training Student Workers — Sue Hunter

  • Friday, April 12 – 11:30am to 11:50pm Streaming Live on Facebook

 

At the University of Guelph-Humber student workers, known as Research Support Peers, staff a service desk to assist their peers in the research process. LibWizard tutorials were developed for training aids for these student workers. The tutorials include techniques for searching databases based on specific assignments and information on citation styles.

 

 

Kennesaw State University — Student-Centered Design: Creating LibGuides Students Actually Use — Amy Gratz BarkerAshley Hoffman

  • Friday, April 12 – 12:30am to 12:50pm Streaming Live on Facebook

Having trouble creating and maintaining research guides that students actually use? We were! Come learn how we addressed several years of low usage statistics and general dissatisfaction with our guides by creating a new blueprint based on student feedback. Our Research Guides Assessment Task Force conducted a months-long study using card sorting and usability testing methods to uncover students’ understanding of the research process and resources. We will share the results of our study, highlighting what students are really looking for, as well as tips for using these design research methods yourself!

Check out our Political Science LibGuide

 

Hobart and William Smith Colleges — Maintaining a Website Isn’t Only for the Coder at Heart — Emily Underwood

  • Friday, April 12 – 1:30am to 1:50pm Streaming Live on Facebook

 

What do you do when your institution’s systems librarian leaves and you inherit the responsibility for maintaining your library’s website and LibApps products? Run and hide? No! Despite a lack of coding knowledge, not only can you keep the website functioning, but you can also improve it.

You, too, can use LibGuides CMS to power your website all while learning to code on the fly!

 

 

Cleveland State University — Recasting Research Guidance: Using a Comprehensive Literature Review to Establish Best Practices for Developing LibGuides — Marsha Miles, Theresa Nawalaniec & Mandi Goodsett

  • Friday, April 12 – 2:00pm to 2:20pm Streaming Live on Facebook

Many academic librarians create and use LibGuides on a regular basis. As online tools, research guides should follow best practices for user experience, while also serving the needs of researchers on our campuses. Much has been published about LibGuide design in the last decade, and it can be hard to wade through the variety of literature, much of it gray literature. In keeping with evidence-based library and information practice, the researchers conducted an in-depth literature review, developed a set of literature-informed best practices for LibGuide design, and applied them to their own guides.

 

 

California University of Pennsylvania — Saving Time with Hidden Boxes and Reusable Content — Loring Prest

  • Friday, April 12 – 2:30pm to 2:50pm Streaming Live on Facebook

 

Learn how I use hidden boxes and reusable links to save time and standardize content on our LibGuides-based library website. These elements help manage the announcements that appear on the home page, display special messages in a top banner box that is enabled when needed, and provide standardized content for reuse by other LibGuide editors.

Check out the relevant LibGuide

 

Take In The House Band Sessions

LibGuides, LibGuides CMS & LibAuth

Creating LibGuides That Rock

Embedded Library with LibGuides CMS – LTI

Access Denied! Using LibAuth to restrict LibGuides CMS

Adding Dynamic Content to LibGuides with Gallery Boxes

LibCRM: Our Customer Relationship Management Tool Designed for Libraries

LibCRM: A CRM for Outreach & Liaison Librarians

The LibAnswers Platform

LibAnswers At Your Service

LibChat: Meet them where they are with Screensharing!

LibCal

LibCal: Appointments: Meeting Your Users

LibCal: Reservation Confirmed: Spaces and Equipment

LibInsight: Our Big Data Solution

LibInsight – COUNTER 5

LibStaffer:

Hire and Schedule Student Employees in One Product!

 

Here’s A Real News Feed. Springshare Brings You LibFoods!

LibFoods Market

Chew On This! Springshare Is Entering The SSaaS Business.

We are nourishing more than just your creativity these days and adding another “S” to our SaaS – Savory/Sweet as a Service! This is a natural extension of our value proposition to libraries. Springshare has been dedicated to being your one-stop shop for fresh, affordable solutions designed to help you provide the best possible service for your patrons. So, why are we still letting you stop to shop for food elsewhere?

No more! Now there’s LibFoods.

No Food in the Library…Think Again!

Enjoy an Edgar Allen Poe-boy

What was the first hurdle we had to jump? The established mindset of “Libraries + Food = No”. Ample (non)-scientific research shows that the best quality work is done when people are never more than 200 feet away from food.

Now, when you’re hungry you can check out the Library’s LibFoods pop-up store to enjoy librarian-curated, yummy, foods – e.g. a freshly made Edgar Allen Poe-boy followed by a perfectly portioned James and the Giant Peach Cobbler. Or, if you’re looking for something healthier and care about customizations, you can give LibFood’s Salad Makerspace a try. For the adventurer in you, try our Girl With The Dragon Tofu. Meatless Monday? Have the Artichoke Hearts of Darkness. No matter what you’re in the mood for, you’ll find just the thing in the LibFoods on-site store.

How Does LibFoods Work?

Springshare designed LibFoods so that it is familiar to you and your patrons via the two ways our clients prefer to acquire sustenance. First, you can customize and set up pop-up locations in your libraries on campus or various public branches. Patrons and staff will walk up to them and find LibGuides built on every section including our Creative Commons Fair Trade Coffee Stand, which serves our electronic signature LibRoast Blend, not to mention our killer Game of Scones baked fresh every morning.

The pop-up stores have special perks. You can, for instance, use our LibCalorie system to book an appointment with an on-site nutritionist. Meanwhile, LibWizard helps you instantly survey all the LibFoods shoppers to see which fish tacos in our Fresh Catch 22 they enjoyed. Results zip to your mobile phone and also display in monitors in your other linked stores in case someone else is curious. Want to ask LibFoods how many pounds of our Corned Beef in the Rye you need to feed your staff for the next meeting? They have someone dedicated to monitoring their LibChat queue to answer this and any other questions you have.

What if people are super busy working? Don’t worry, use our Charlotte’s Web browser to have LibFoods order delivered right to your office, study carrell, group study room, dorm or conference space, etc. via our partnership with InstaBookcart.

LibFoods integrates with your LibInsight system. You’ll find a dataset called LibInside that helps you track what your team devoured and what got left on the conference room table untouched. Generate a report of their delicious selections and order flawlessly!

We know there’s a lot to be said for furnishing food for thought. But the body celebrates when we provide food that turns into the energy you need…to push in all those chairs and tackle the worst of the paper jams! Your patrons will stay longer at the library, too because they have everything they need to stay fueled.

To learn more about LibFoods, check out our detailed website. Plus, be sure to read about our Rewards Program — LibFoods Choice, delivering all sorts of excellent benefits.

>> www.libfoods.tech <<

Arizona State Uses LibGuides for their March Mammal Madness

#2019MMM — Are You Playing?

If you’re on Twitter, even a little, you’ve probably seen someone enthusiastically cheering for a Bengal Tiger or proclaiming she’s Team Sea Lion, even pumped about a Bearcat for the win. You heard correctly, pumped.

It’s possible that at no other time of the year will you read so many academics use that word than during Arizona State University’s March Mammal Madness — a tournament that features mammals encountering other mammals in the wild and seeing who’d win.

In 2013, Dr. Katie Hinde, who as an Associate Professor at ASU investigates the food, medicine, and signal of mother’s milk, founded MMM — whose name is a play off of the NCAA March Madness Basketball tournament. Each year the madness spreads with more contributors, participants, and unabashed fans! You’ll find detailed instructions on how to play laid out in a special LibGuide they’ve built. The action is happening right now as they are currently mid-tournament with the Sweet Sixteen.

Using LibGuides to Organize the Madness.

March Mammal Madness is an educational opportunity to learn all about our planet’s species woven with a bracket and served as a thrilling competitive experience. Professors, scientists, researchers, students and classrooms of children from all over the world look forward to and passionately play MMM — and they play to win.

They might have started out making their picks based on mammals whose names they knew, like the Rock Wallaby or Beaver. But, after seeing how the encounters went down in the incredible narrations done by the tournament contributors, most realized it was important to do the research on the Bharal and Rakali!

Anali Perry, the Scholarly Communication Librarian at ASU, recalled that before using LibGuides, this tournament was all managed in Dr. Hinde’s blog. In 2017, as the tournament grew year over year, not just in popularity but in moving parts, Anali suggested they build a special guide for the tournament information in their LibGuides CMS system.

Anali said, “I spend a lot of time advocating for increased access to scholarly research. I think MMM is a fantastic example of how excited people of all ages can get about science and scholarship! It’s important to me to contribute to MMM each year because I can help point people to free and open sources of good information, as well as look for open access versions of articles cited.”

Anali said it wasn’t easy for people to find the information they needed on the blog so they built a LibGuide that wasn’t aimed toward the ASU community but was, rather, for participants all over the world.

  • In 2017, the LibGuide had 18,000 views over the 6-week tournament period.
  • 2018 saw 89,000 views over that same 6 weeks.
  • In 2019, the day the tournament dropped, the LibGuide had 100,000 views and is currently at 257,692 views at the midpoint.

 

The guide offers everything from an FAQ to the downloadable bracket. It features animal background information with free and open resources, resources for K-12, and academic information resources.  There are videos, mammal art, links to recaps and news. They even archive the MMM tournament back to its beginning and give information on ASUs researchers and current research topics.

The Power of a Great Idea

When people love what they’re working on, it shows and in the case of March Mammal Madness — it advances, running through the jungles, swimming against the currents, swinging to capture the imagination of mammal lovers everywhere.

It’s not just the players who are hooked.

Lara Durgavich, Lecturer at Tufts University recalls, “One of the saltiest battle outcomes I can remember was in 2018 when I narrated a battle between the common octopus and the green anaconda. Ironically, it ended poorly for the octopus precisely because the river where the battle took place wasn’t salty enough. Fans were not happy to see the octopus defeated by osmosis.”

MMM is fun and great for science. Mauna Dasari, PhD Candidate at the University of Notre Dame said, “In addition to all the fans (and associated trash talk), I really love how MMM is so often a marriage of old science with new communication. Papers (and whole PhD theses) documenting everyday behaviors get pulled from the annals of science and presented to the public in this completely new platform and style. In academia, we publish these very specific papers that can be hard to generate a lot of public interest in at the time (let alone 20 years later) but MMM bridges the gap beautifully.”

Finally, March Mammal Madness is rather brilliantly tailored to be interesting to children who often ask who would win in a fight between Superman and Batman? Marc Kissel, Visiting Assistant Professor at Appalachian State University said, “It is hard to imagine the scope of this project. Seeing tweets from kids who stayed up late to watch the battles and classrooms sharing their brackets is incredible. I’m honored to be a part of this.”

So, don’t be afraid of starting something outlandish! Educating people should be a bold adventure.

We would like to note that we did have a particular interest in this year’s round one battle between the Springhare (close enough) and the Jackrabbit. Yay, Springhare! Only to find ourselves crestfallen at the round two loss to the Bengal Tiger. Alas!

Springshare Client Stories: Usage Examples From Your Peers

It’s Great To Have An Idea. It’s Even Better To Have Examples.

Making improvements is the name of the game. You’ve listened to the feedback on the services you offer… and have made a point to get started on providing those that you don’t. The priority is making sure your library is as useful to your patrons as possible. There have been meetings and plans. The projects are assigned. You have a vision for what you can do with the solutions you own. But, it’s helpful and practical to see what other libraries are doing. Reading about how your peers have come up with additional uses or found innovative ways to use features — this exchange is invaluable as you tailor your library to meet patron needs.

Springshare understands how beneficial it is for our clients to see how other libraries solve problems, implement new services and, what’s more — learn how people have responded to the work they’re doing. We’ve had the Springshare Lounge since the very beginning. We share client usage examples in this blog. Plus, we have dedicated a section of the Springshare Buzz site to in-depth Client Stories. Examples are essential in life. If you were tiling your bathroom for the first time, you’d probably watch a video. If you were bungee jumping, you’d want someone else to go first!

Get In The Mix.

The Client Stories in the Buzz Site feature many types of libraries. You’ll find stories about Academic, Public, Government, Hospital and, soon, we’ll feature a School library. They all highlight ways your peers are using Springshare tools.

Sometimes, we explore a singular accomplishment. For instance, the story on Penn State University covers how they have a library presence across 30,000 online courses using the LTI integration tool in LibGuides CMS. Other times, you’ll discover a story that shares how a library, like the Albuquerque/Bernalillo County Public Library, uses the Springshare Suite of tools.

Don’t box yourself in. Get in there are read about how all kinds of librarians are working toward providing outstanding service.

Great Minds Prioritize Alike.

Client Stories align with your current and future projects because they’re all about your peers. Don’t be surprised to see segments that look a lot like your to-do lists or your recent meeting agenda talking points. Great librarians. Great minds. Great community.

Are you thinking about using the LibGuides Blogging tool for a newsletter?

  • In the VDOT Research Library Client Story, it says, “For years, the Associate Director Ken Winter and the librarians wanted to have a weekly E-Newsletter. Their motivation was to use the LibGuides CMS blog feature to share new resources and publicize cool guides they had built, write about general library information and highlight research news.”

Have you been considering using the LibAnswers Platform but would love to hear how it’s working for libraries?

  • The story on City, University of London quotes Lucy Clifford, the Library Systems Manager/Analyst/Programmer who says, “We’ve had great feedback from our users about the booking system and chat services in particular. We’re involved in an externally scrutinised customer service award scheme (the WOW! Awards) and a substantial number of the nominations received by library staff for these have resulted from LibChat enquiries.”

Wondering if you’re using LibWizard to its full potential?

  • The Southern New Hampshire University story shares an innovative use for LibWizard. Their reference librarian built a simple LibWizard Reference S.O.S. form, which they’ve embedded in the LibAnswers Admin Alert Box. Jennifer explains that, “We needed some way for them to really quickly call for help because an email takes too long and a phone call also. Basically, as long as they have the dashboard up, with 2 clicks they can get help. It will email all the reference librarians at once and just asks for help.”

There’s a wealth of knowledge and experience out there. Librarians are innovators with some of the same goals as you and, often, the same challenges. It’s constructive and efficient to learn how some addressed their dilemmas.

Hot Off The Presses!

The newest Client Story was just published this week. Check out the work being done by the team at Geisinger Health. Library Director, Tricia Ulmer discusses their journey with Springshare tools, the problems they were trying to solve and illuminates us on why “…medical libraries are the place to be.”

Springshare loves learning about the excellent ideas our clients have imagined and implemented using our tools, so what else would we do but listen and praise and share them with you! Happy reading.